FastSpring

JULY 12, 2019

Net Promoter Scores and customer satisfaction ratings are two very important KPIs for any customer experience program since they help your business measure customer loyalty and satisfaction. However, there’s one metric that doesn’t get as much attention—customer lifetime value. What is Customer Lifetime Value?

Subscription 76

Subscription Payment Services Payments Customer 76

SellBrite

JUNE 7, 2017

Savvy business owners know that customer retention is worth its weight in gold. The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead.

Customer Loyalty 161

Customer Loyalty Social Media Customer Customer Retention 161

Retail TouchPoints

JANUARY 3, 2024

By shortening the returns cycle, retail leaders can keep their inventory fresh and appealing, encouraging repeat business and customer loyalty. A proactive approach can help transform the returns process from a logistical challenge into a strategic advantage, aligning with the evolving needs of both the business and its customers.

Retail 278

Retail Shipping Costs Improvements Customer Experience 278

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

ESW

MAY 23, 2018

Subscription programs can strengthen customer loyalty, reduce inventory risk, increase the lifetime value of each customer and boost ROI. The growth of subscription box services has been exponential over the past four years. It’s simple enough to manage 50 subscription orders each month, but what about 50,000?

Payment Services 60

Payment Services Subscription Operations eCommerce 60

Ecommerce Platforms

FEBRUARY 25, 2019

This review takes an in-depth look at its features, hits and misses to help you determine if it is the right fit for your subscription business model. But first about the subscription market. The subscription industry has grown by more than 100% in the last five years. Subscription management. How does it work?

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

FastSpring

JULY 16, 2019

Since SaaS-friendly billing, also known as recurring billing , is designed specifically for companies who sell online services with a subscription model, it offers many advantages over a typical payment system. Could you provide a better customer experience by transitioning your desktop offering to a subscription-based web application?

Payments 75

Payments Payment Services Subscription Customer Loyalty 75

Smile.io

SEPTEMBER 22, 2020

Online subscription models are hard to maintain but come with a great reward. Today, there’s absolutely no use in trying to implement contracts or minimum subscription periods. This leaves you with the question, how can you implement strategies to reduce churn in your subscription business and maintain happy customers?

Subscription 46

Subscription Social Media Customer Retention Article 46

Korona

FEBRUARY 9, 2023

Implement Loyalty Programs Retaining an existing customer costs up to five times less than gaining a new one. A good customer retention program can generate significant gains in recurring revenue for your company by improving the return on your marketing and sales budget.

Improvements 98

Improvements Payment Services POS Payments 98

Smile.io

MARCH 8, 2024

With smartphone subscriptions reaching 6.4 When the live commerce experience personalizes suggestions and services to its target audience, you are also more likely to see improvements in customer retention rates. Loyalty & Reward Program Insights from Smile.io   Another important factor is technology.

Social Media 72

Social Media Customer Loyalty Customer Retention eCommerce 72

Retail TouchPoints

SEPTEMBER 21, 2021

Molly Mecham, Global Retail Strategy & Solutions Lead, Salesforce on why having a loyalty program doesn’t automatically create customer loyalty: “Retailers will need to work to keep customers engaged after the holidays. Salesforce anticipates 50% of new loyalty program signups will go dark after December 2021.”.

Payments 257

Payments Payment Services Customer Experience Social Media 257

Kibo

FEBRUARY 3, 2023

In the midst of uncertain economic times, many businesses are considering subscription business models and how they can be used to drive customer loyalty. Despite the economic conditions, the subscription economy remains strong —the overall market has a predicted worth of up to $3 trillion.

Customer Retention 62

Customer Retention Subscription Payment Services Customer 62

Smile.io

MAY 4, 2022

If the discount has an expiration date, you’ve now built urgency with the customer, but we’ll discuss the importance of that later in this article. Reward customer loyalty A customer may only return to your online store so many times before they explore other options. Blog Gabrielle Policella 3.

eCommerce Marketing 75

eCommerce Marketing eCommerce Marketing Customer Retention 75

Omnisend

APRIL 15, 2021

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. As a store owner, you might think: “Why do I need a loyalty program?” The answer is simple—loyalty programs are essential for improving customer retention and ROI.

Omnichannel 78

Omnichannel Shipping Costs Social Media eCommerce 78

Korona

MARCH 7, 2023

Our module is integrated and included in all of our subscriptions. By taking advantage of this data, retailers can gain valuable perspective into how their customers shop and ultimately increase customer loyalty and overall sales. It drives revenue and customer loyalty while still being cost-efficient.

POS 52

POS Gifts Payment Services Merchant Services 52

FastSpring

MAY 13, 2021

Customers like options, especially when it comes to subscription products. They want to be able to customize the features they pay for, the length of their term, and payment frequency. Once you’ve decided on features and prices, FastSpring makes it easy to list and manage your subscriptions. Increased sales.

Payment Services 79

Payment Services Shopping Carts eCommerce Mobile 79

FastSpring

MAY 13, 2021

Customers like options, especially when it comes to subscription products. They want to be able to customize the features they pay for, the length of their term, and payment frequency. Once you’ve decided on features and prices, FastSpring makes it easy to list and manage your subscriptions. Increased sales.

Payment Services 78

Payment Services Shopping Carts eCommerce Mobile 78

Omnisend

APRIL 15, 2021

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. As a store owner, you might think: “Why do I need a loyalty program?” The answer is simple—loyalty programs are essential for improving customer retention and ROI.

Omnichannel 78

Omnichannel Shipping Costs Social Media Reference 78

Korona

OCTOBER 6, 2021

Gone are those days when you had to manage your winery using paper or Excel spreadsheets. Nowadays, many winery owners are shifting from outdated manual management methods to cutting-edge winery POS systems. CUSTOMER RELATIONSHIP AND EVENT MANAGEMENT. Customer Analytics and Marketing: A Must-Have Winery POS Feature .

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Korona

OCTOBER 6, 2021

Gone are those days when you had to manage your winery using paper or Excel spreadsheets. Nowadays, many winery owners are shifting from outdated manual management methods to cutting-edge winery POS systems. Customer Relationship and Event Management. Wine Club Management. Food Menus. Stock and Inventory Tracking.

POS 52

POS Payment Services Point of Sale Events 52

Ecommerce Platforms

NOVEMBER 2, 2022

With these apps, you can use minimal development and expensive software engineering time and get started building an online fashion store that gets conversions, makes sales, and generates customer loyalty. Add Klarna to your Shopify store and you’ll likely increase customer retention. Automating your return management.

Shopify 197

Shopify Fashion Clothing Jewelry 197

FastSpring

JANUARY 23, 2019

When it is set up correctly, recurring billing can fulfill both of these requirements by not only supporting your business with a consistent revenue stream but also boosting customer loyalty with a hassle-free collection process. Active churn – like the kind when customers decide to leave your business is easy to spot.

Payments 65

Payments Payment Services Subscription Customer Retention 65

Retalon

AUGUST 22, 2023

signals potential issues with inventory management and product mix. With rising costs across the supply chain, effectively managing GMROI through careful inventory planning and merchandising strategies is more critical than ever. It shows your ability to generate repeat purchases and loyalty. Anything under 1.0

X-cart 41

X-cart Shipping Costs eCommerce Definition 41

Ecommerce Platforms

NOVEMBER 11, 2019

Setting up an entrancing loyalty program is one engaging step a retailer can use to reach out to their most loyal customers in a gratifying manner. . Superficially, boosting your sales roughly equates to widening the customer base. Second, this guide churns out a few examples that could help you kickstart your loyalty scheme.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

Korona

APRIL 2, 2022

In addition, price-sensitive customers are more likely to switch and promote the product through word-of-mouth marketing , a bonus for your business. . Boosted customer loyalty. Penetration pricing strategy is one of the fastest ways to retain customers when launching a product. Such bargains can lead to repeat business.

POS 52

POS Retail Games Subscription 52

Korona

SEPTEMBER 16, 2022

Instead, it will be useful and valuable – key principles for a long-term customer retention plan. However, it is essential to remember that a lot of overhead is involved in setting up referral programs, such as the need to invest in referral management software as well as an affiliate manager. Loyalty programs.

Social Media 52

Social Media Small Business Retail Retail Reference 52

Korona

SEPTEMBER 16, 2022

Instead, it will be useful and valuable – key principles for a long-term customer retention plan. However, it is essential to remember that a lot of overhead is involved in setting up referral programs, such as the need to invest in referral management software as well as an affiliate manager. Loyalty programs.

Social Media 52

Social Media Small Business Retail Retail Reference 52

BigCommerce

APRIL 18, 2018

If you want more tailored ecommerce KPI data, set up your data tracking with Google Tag Manager. Google Tag Manager allows your non-technical marketing team or agency to easily setup data collection without logging into your BigCommerce store or messing with your website code. A repeat customer can provide a ton of value to a business.

Download 418

Download eCommerce Social Media Shopping Carts 418

Kibo

MAY 14, 2014

It all comes down to this: Your customers expect to track down the products they want instantly and arrange for fast delivery or free in-store pickup. Our easy-to-implement distributed order management platform enables merchants to surface inventory to customers, sales associates and customer support via any connected screen.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Retalon

AUGUST 5, 2020

Throughout the history of retail, success and failure has come down to how well a company manages — and profits from — its inventory investment. Inventory management teams calculate the In-Stock Percentage by dividing the number of stores that have a SKU in stock by the number of stores that should stock that SKU. In-Stock Percentage.

Retail 41

Retail Merchant Services Improvements Accessories 41

BigCommerce

OCTOBER 24, 2017

By just being friendly with all your customers or hiring a virtual assistant to do this you can increase your stores customer retention rate and customer lifetime value substantially. Timi Garai, Marketing Manager, Antavo Loyalty Management Software. Invest in customer loyalty.

eCommerce 420

eCommerce Shipping Costs Merchant Services Payment Services 420

ROI Revolution

MARCH 2, 2021

Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ). As a result of the COVID-19 pandemic, 57% of purchasing managers are spending more on marketplace ecommerce sites, with 22% spending significantly more. February 16 update. New COVID-19 data + stats. Statista ). eMarketer ).

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

AUGUST 5, 2021

Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ). As a result of the COVID-19 pandemic, 57% of purchasing managers are spending more on marketplace ecommerce sites, with 22% spending significantly more. February 16 update. New COVID-19 data + stats. Statista ). eMarketer ).

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JUNE 1, 2021

Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ). As a result of the COVID-19 pandemic, 57% of purchasing managers are spending more on marketplace ecommerce sites, with 22% spending significantly more. February 16 update. New COVID-19 data + stats. Statista ). eMarketer ).

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ). As a result of the COVID-19 pandemic, 57% of purchasing managers are spending more on marketplace ecommerce sites, with 22% spending significantly more. February 16 update. New COVID-19 data + stats. Statista ). eMarketer ).

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

MAY 6, 2021

Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ). As a result of the COVID-19 pandemic, 57% of purchasing managers are spending more on marketplace ecommerce sites, with 22% spending significantly more. February 16 update. New COVID-19 data + stats. Statista ). eMarketer ).

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

DECEMBER 2, 2021

Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ). As a result of the COVID-19 pandemic, 57% of purchasing managers are spending more on marketplace ecommerce sites, with 22% spending significantly more. February 16 update. New COVID-19 data + stats. Statista ). eMarketer ).

eCommerce 148

eCommerce Social Media Payments Payment Services 148