Retail TouchPoints

JUNE 27, 2022

This has been a volatile year for retailers and consumers alike, and the uncertain nature of 2022 has been shaping trends across the industry, according to Forrester’s Vast, Fast, And Relentless: Consumer Buying Enters A New Era report. Given current economic trends, marketplaces’ seller-agnostic business model represents another strength.

Shipping Costs 235

Shipping Costs Omnichannel Customer Retention Retail 235

lateshipment

NOVEMBER 26, 2023

Introduction Holiday shoppers don’t just mean the “ I’m planning to spend (more than I usually do during the other months) for my holiday season needs by capitalizing on seasonal trends, special deals, and promotions ” type. Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Korona

FEBRUARY 9, 2023

Implement Loyalty Programs Retaining an existing customer costs up to five times less than gaining a new one. A good customer retention program can generate significant gains in recurring revenue for your company by improving the return on your marketing and sales budget. Assortment and bundle selling 2.

Improvements 98

Improvements Payment Services POS Payments 98

Omnisend

APRIL 15, 2021

Many brick-and-mortar stores have had to digitize their loyalty programs as more and more shoppers have switched to online shopping. Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. 5 Tips for Building a Successful Loyalty Program.

Omnichannel 78

Omnichannel Shipping Costs Social Media eCommerce 78

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 222

Payments Payment Services Customer Experience Social Media 222

Smile.io

FEBRUARY 2, 2024

  In this loyalty report, we dig into the growth of ecommerce brands through key indicators such as Smile generated value, customer lifetime value (CLV), repeat customer rate, average order value (AOV), purchase frequency (PF), and loyalty ROI. is the most trusted loyalty platform 100% built for ecommerce brands.

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

Omnisend

APRIL 15, 2021

Many brick-and-mortar stores have had to digitize their loyalty programs as more and more shoppers have switched to online shopping. Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. 5 Tips for Building a Successful Loyalty Program.

Omnichannel 78

Omnichannel Shipping Costs Social Media Reference 78

RetailMinded

JULY 29, 2023

The market environment is experiencing a significant change, and it is crucial for companies to ensure their continued commitment to staying updated with present trends and progressions in order to prosper. In this article, I will explore the rapidly changing retail industry and analyze the current trends influencing its future.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

The market environment is experiencing a significant change, and it is crucial for companies to ensure their continued commitment to staying updated with present trends and progressions in order to prosper. In this article, I will explore the rapidly changing retail industry and analyze the current trends influencing its future.

Payment Services 52

Payment Services Consumer Retail Social Media 52

Ecommerce Platforms

MARCH 14, 2023

Customer engagement: Use apps to leverage innovative, bespoke customer listening tools, and engagement solutions to enhance customer touchpoints, increase retention and improve your chances of customer loyalty. There’s also real-time reporting for actionable customer insights and forecasting.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

GetElastic

APRIL 28, 2022

With this trend in online shopping, the DTC eCommerce industry will only continue to grow. With that being said, in this blog, I will give a general overview of seven major DTC eCommerce trends you should keep an eye on for your brand to succeed in 2022. Top 7 DTC eCommerce Trends. In 2021, U.S. What is DTC eCommerce?

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Korona

NOVEMBER 10, 2022

However, by increasing customer retention by 5% , profits can increase by 25-95%. Additionally, the success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%. Ask customers about their preferences to personalize their experience, now and in the future.

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

Korona

OCTOBER 6, 2021

According to Finances Online , 59% of retailers made focusing on omnichannel capabilities their top POS priority in 2020. Therefore, if your winery is still using the traditional cash register with a card reader and no other payment options, you’re not only lagging behind your competitors but, more importantly, losing customers.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Payoneer

FEBRUARY 22, 2023

This will help build customer trust and credibility and ultimately increase customer retention and loyalty. Partnering with other reputable brands in your industry can help build credibility and customer trust. Payoneer is an excellent solution for businesses looking to expand their reach globally.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Korona

OCTOBER 6, 2021

According to Finances Online , 59% of retailers made focusing on omnichannel capabilities their top POS priority in 2020. Therefore, if your winery is still using the traditional cash register with a card reader and no other payment options, you’re not only lagging behind your competitors but, more importantly, losing customers.

POS 52

POS Payment Services Point of Sale Events 52

Omnisend

MAY 24, 2021

In this article, we’re going to look at some of the best customer analytics software, learn exactly how it works, and find out how you can use your customer data to implement things like omnichannel marketing and highly personalized automated messaging. How can you use customer analytics to nail your omnichannel strategy?

Customer 134

Customer Customer Retention Customer Data Omnichannel 134

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

lateshipment

FEBRUARY 10, 2021

Post-Purchase Customer Experience Amidst the Rise of eCommerce. With eCommerce sales growing more than 30% in 2020, the trend is expected to continue in 2021 as well. 1 in 4 customers click product recommendations during tracking The consequences of an existing gap in the post-purchase phase of your customer journey map are evident.

Improvements 130

Improvements Customer eCommerce Shipping Costs 130

lateshipment

FEBRUARY 10, 2021

With eCommerce sales growing more than 30% in 2020, the trend is expected to continue in 2021 as well. To keep up with the rise in eCommerce and the sound change in consumer behavior (which is changing rapidly), businesses need to put “customer experience” at the center of their growth and retention strategies.

Improvements 130

Improvements Customer Shipping Costs Payment Services 130

Ecommerce Platforms

NOVEMBER 11, 2019

Second, this guide churns out a few examples that could help you kickstart your loyalty scheme. And most of all, a simplified formula to help you measure your loyalty program's overall perfomance. . So let's get started… What’s the point of having a customer loyalty program? . Tiered loyalty system.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

UpSellIt

AUGUST 3, 2023

Improved Customer Experience: Segmentation allows businesses to provide personalized content, offers, and recommendations, making the shopping experience more relevant and enjoyable for customers. By providing personalized experiences, businesses can build stronger connections with customers and foster brand loyalty.

eCommerce 107

eCommerce Recommendation Accessories Customer Loyalty 107

Whisbi

FEBRUARY 6, 2019

It is important that banks embrace this distribution channel to hyper personalize their customer experience and continue to preserve their customers’ trust which they have worked so hard to gain.” The following two major trends are emerging in digital banking: 1. – Omnichannel banking.

Banking 71

Banking Payment Services Customer Live Chat 71

RETAIL MANAGEMENT SOFTWARE

OCTOBER 3, 2022

Leading retailers have embraced digital transformation and leveraged the latest business intelligence (BI) capabilities to identify market trends, spot shopping patterns and changes in consumer behavior, and make informed decisions based on valuable insights. Predicts Market Trends. Drive Revenue Growth.

Retail 85

Retail Shipping Costs Customer Retention eCommerce 85

ROI Revolution

AUGUST 5, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. With contactless payment expected to continue thriving as consumer preferences surge toward favoring digital, what other COVID-19 trends can we expect to live on post-pandemic? COVID-19 + Online Grocery Trends.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. Home goods trends in the pandemic age. Omnichannel retailers Kohl’s and Nordstrom Inc. This trend is expected to continue into 2021 and beyond. Omnichannel retailers Kohl’s and Nordstrom Inc.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JUNE 1, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. With contactless payment expected to continue thriving as consumer preferences surge toward favoring digital, what other COVID-19 trends can we expect to live on post-pandemic? COVID-19 + Online Grocery Trends.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

MAY 6, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. Download our 2021 Ecommerce Tech + Trends Report to uncover strategies & insights that will propel your brand forward in 2021. This trend is expected to continue into 2021 and beyond. Claim your copy!

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JULY 1, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. With contactless payment expected to continue thriving as consumer preferences surge toward favoring digital, what other COVID-19 trends can we expect to live on post-pandemic? COVID-19 + Online Grocery Trends.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

APRIL 8, 2021

Download our 2021 Ecommerce Tech + Trends Report to uncover strategies & insights that will propel your brand forward in 2021. This trend is expected to continue into 2021 and beyond. Omnichannel retailers Kohl’s and Nordstrom Inc. Infographic] Apparel Trends, Stats, + Metrics for 2021. Claim your copy!

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

JANUARY 5, 2022

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. Some of the digital trends that will continue to grow in 2022 include buy now, pay later (BNPL), digital grocery, and social commerce. Home goods trends in the pandemic age. trillion to make up 21.8%

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. Home goods trends in the pandemic age. Omnichannel retailers Kohl’s and Nordstrom Inc. This trend is expected to continue into 2021 and beyond. Omnichannel retailers Kohl’s and Nordstrom Inc.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. Omnichannel retailers Kohl’s and Nordstrom Inc. This trend is expected to continue into 2021 and beyond. Omnichannel retailers Kohl’s and Nordstrom Inc. COVID-19 + Online Grocery Trends.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Keep coming back to this post as new trends, stats, news, and updates on coronavirus and ecommerce continuously roll in. Omnichannel retailers Kohl’s and Nordstrom Inc. This trend is expected to continue into 2021 and beyond. Omnichannel retailers Kohl’s and Nordstrom Inc. COVID-19 + Online Grocery Trends.

eCommerce 78

eCommerce Social Media Payment Services Payments 78