lateshipment

MARCH 13, 2020

Every customer of yours is anxious about their parcels in transit. You can make use of technology to send automated email notifications for certain checkpoints in an order’s delivery lifecycle such as “your order has been shipped”, “your order is in-transit” etc. and provide customers a link, allowing them to track their order.

Customer Loyalty 242

Customer Loyalty Customer Shipping Costs Shipping 242

RetailMinded

DECEMBER 6, 2022

But it seems to be picking up speed recently, with many retailers now experimenting with new technologies like chatbots and AR. Here’s everything you need to know about how digital transformation is enhancing customer loyalty in the retail space: What is digital transformation? It helps with inventory management as well. .

Customer Loyalty 59

Customer Loyalty Customer Retail Social Media 59

Omnisend

JUNE 14, 2021

Because of the way that NFTs work, they have numerous use cases for ecommerce stores, including anti-fraud, loss prevention, quality assurance, and even customer loyalty and rewards. How NFTs can impact customer reward and loyalty strategies. The move to “phygital”. NFTs can be the vehicle to get us there.

Customer Loyalty 164

Customer Loyalty Customer eCommerce Arts 164

Kibo

AUGUST 23, 2022

When evaluating eCommerce technologies, customer expectation management needs to stay top of mind. Hear from our guest speaker, Forrester Principal Analyst Emily Pfeiffer, and Alexis Hail, Senior Director at Kibo, on leveraging your commerce platform and order management system to meet customer expectations.

Customer Loyalty 62

Customer Loyalty Technology Webinar Customer 62

Retail TouchPoints

MAY 29, 2023

But with 73% of consumers saying that “a good experience is key in influencing their brand loyalties,” according to PwC , there has never been a better time for brands to relook at their processes, upgrade their antiquated technology and find a new solution that delivers a fair experience to sustain customer loyalty.

Customer Loyalty 263

Customer Loyalty Customer Experience Payment Services Social Media 263

lateshipment

APRIL 2, 2021

Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! . Stellar customer support = enhanced overall shopping experience. eCommerce is growing (higher, further, faster).

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

Retail TouchPoints

FEBRUARY 27, 2024

Cyberattacks and network outages can disrupt operations and erode customer loyalty. This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations.

Payment Services 250

Payment Services Retail POS Operations 250

Retail TouchPoints

FEBRUARY 16, 2024

To combat this challenge, modern retailers are embracing AI to help improve the customer experience by increasing speed of service and adding a more personalized touch. AI-driven solutions offer businesses a powerful way to personalize customer experiences.

Customer Experience 255

Customer Experience Payment Services Improvements Customer 255

Korona

OCTOBER 12, 2022

Building customer loyalty requires a strong relationship based on trust. So how can liquor stores build customer loyalty to increase their sales? Building customer loyalty with in-store promotions. Mobile marketing strategies to grow consumer loyalty. Table of contents. Wine tastings.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Korona

OCTOBER 12, 2022

Building customer loyalty requires a strong relationship based on trust. So how can liquor stores build customer loyalty to increase their sales? Building customer loyalty with in-store promotions. Mobile marketing strategies to grow consumer loyalty. Table of contents. Wine tastings.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

iVend

SEPTEMBER 1, 2022

iVend Success Stories iVend’s retail technology enables retailers to build resilience. How can retail technology help retail stores to prepare for recession? Selling what customers want to buy – understanding trends and changes in what consumers want to buy, reviewing product mixes and having the flexibility to adapt.

Technology 98

Technology Retail Payment Services POS 98

365 Retail

JUNE 22, 2022

Retail Express’ UKI General Manager, Ed Betts, considers the challenges faced by retailers as the financial situation worsens, and how merchandising software can maintain profit margins. Critical questions for category management. Retail Express’ UKI General Manager, Ed Betts. Customer loyalties are tested in challenging times.

Technology 52

Technology Management Retail Customer Loyalty 52

Retail TouchPoints

JANUARY 24, 2024

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Here we’ll take a look at these trending technologies and how they will shape B2B businesses’ ability to deliver a frictionless experience with their digitally native buyers.

B2B 225

B2B eCommerce BigCommerce Omnichannel 225

Retail TouchPoints

DECEMBER 15, 2022

The new branding was created to signify the combination of Clarus Commerce’s loyalty offerings and PrizeLogic’s loyalty, promotion and rebate programs. The company’s full suite of customer loyalty solutions includes punch card programs, points-based rewards, retention rewards, premium loyalty and digital rebate programs.

Customer Retention 224

Customer Retention Customer Loyalty Subscription Presentation 224

Retail TouchPoints

APRIL 25, 2022

Supply chain management is the heart of retail management and has the ability to inform the overall health of a business. As a result, businesses looking to gain a competitive advantage in the global marketplace are investing more heavily in supply chain management. Navigating the Dynamic and Evolving Shipping Industry.

Supplies 290

Supplies eCommerce Shipping Costs Customer Loyalty 290

lateshipment

AUGUST 27, 2021

In this blog, we’ll cover… The existing gap with returns in eCommerce retail The need for a returns management solution to close the gap FAQs from retailers when it comes to returns, etc With this blog, be sure to get to know the ins and outs of returns management and how to optimize it for customer satisfaction.

Shopify 130

Shopify Merchant Services Management Shipping Costs 130

Retail TouchPoints

MARCH 25, 2021

Returns technology provider Optoro aims to help retailers make returns easier for customers, more profitable for the company and better for the planet with its Complete Returns Solution. retailers can use Optoro’s intelligent Returns Management? Additionally,? ?retailers and save time with?

Customer Loyalty 289

Customer Loyalty Retail Technology Improvements 289

Retail TouchPoints

FEBRUARY 26, 2024

Companies benefit equally from the responsible use of data, in the form of greater customer loyalty or better engagement with information their customers actually care about. First, creating more clarity into how data is used and why it can improve transparency for customers. The tide is turning.

Improvements 303

Improvements Payment Services Consumer Banking 303

RTP blog

MARCH 5, 2018

The study also finds downtime severely impacts customer loyalty, employee productivity and overall business operations. Key to the technology backbone and backend ecosystem are routers and other networking equipment, not the most glamorous part of retail but indispensable nonetheless. Remote Management.

Technology 150

Technology Retail Operations POS 150

Retail TouchPoints

JULY 20, 2022

Experts agree that the supply chain has more impact on the customer experience than ever before. So much impact, in fact, that supply chain snags and delivery delays are the leading cause for wavering customer loyalty. . Top Supply Chain Investments.

Supplies 297

Supplies Shipping Costs Customer Loyalty Technology 297

BigCommerce

JUNE 1, 2017

You probably already know how important inventory management is. Ship products to customers in a timely manner. Inventory ties into every element of your store, from supply, to warehousing , to order fulfilment and customer satisfaction. But, great inventory management can also increase your sales.

Management 412

Management Shipping Costs Multi-channel BigCommerce 412

365 Retail

MAY 5, 2023

New data from Scurri , the next-generation delivery management platform, reveals nearly 9 in 10 (88%) UK retailers believe a branded post-purchase tracking solutions built into the delivery experience improves customer shopping journeys, leading to an increase in repeat purchasing (44%) and loyalty and retention (44%).

Customer Loyalty 52

Customer Loyalty Customer Retail Omnichannel 52

Retail TouchPoints

NOVEMBER 14, 2022

Competitive pricing is a key strategy to build customer loyalty and increase sales. By using AI to calculate prices based on market demand and other market conditions, you can ensure that you’re offering the best value to your customers. Customer support. Competitive pricing. Operations.

Customer Loyalty 324

Customer Loyalty Operations Improvements Customer Experience 324

Retail TouchPoints

FEBRUARY 17, 2021

With innovative technology and data solutions, retail stores can deliver highly targeted offers to engage customers. Invest in Technology Solutions. To stay ahead of the curve, retailers can utilize technology to track the purchases customers make across different channels. Reward Your Most Loyal Customers.

Customer Data 228

Customer Data Marketing Customer POS 228

Retail TouchPoints

APRIL 25, 2024

However, there is a growing need for technological advancement in this market, particularly in terms of improved targeting and data strategy. Loyalty program segments are typically defined by recent spending and/or points earned. Mazumder holds an MBA in General Management from Chicago Booth.

Retail 218

Retail Customer Loyalty Technology Marketing 218

Retail TouchPoints

JANUARY 11, 2023

Not to mention that Shopify has many other technology partners that can help brands of all sizes connect their channels and therefore, all of their customer data — improving the entire lifecycle for the customer. This is especially helpful to mitigate excess inventory and stockpiles of items customers aren’t purchasing.

Social Media 266

Social Media Multi-channel Customer Loyalty Shopify 266

Retail TouchPoints

NOVEMBER 28, 2022

Customers’ expectations are rising for the brands they do business with — whether that’s in response to an order delay or a breaking societal issue. The brands that evolve their messaging to nurture trust and authenticity to adapt to these ebbs and flows will be the ones earning and maintaining customer loyalty over time.

Customer Loyalty 274

Customer Loyalty Shipping Costs Technology Supplies 274

Retail TouchPoints

APRIL 18, 2022

The brand faced issues including cart abandonment, limited shopper engagement and lukewarm customer loyalty. Namogoo’s intent-based promotion, which was curated to each individual customer, was something that was appealing to us.”. This is a good validation that it’s working,” said Yohanan.

eCommerce 308

eCommerce Customer Loyalty eCommerce Platforms Shopify 308

Retail TouchPoints

JULY 12, 2023

The survey also found that less than 13% of retail organizations are investing in technology to tackle these challenges, instead remaining focused on short-term fixes like increasing prices and running marketing campaigns. That could include customized digital signage and instant discount offers based on your purchase history.

Payment Services 216

Payment Services Retail Point of Sale Supplies 216

Retail TouchPoints

MARCH 3, 2023

There are four main tactical challenges that retailers seem to be facing in getting personalization off the ground: Data management, data analytics, alignment of retail organizations across functions and tools and technology enablement. Customers’ data trails can help retailers access preferences, past orders and history.

Consumer 230

Consumer Customer Loyalty Customer Experience Recommendation 230

UpSellIt

FEBRUARY 22, 2024

We’re a leading conversion optimization partner and we create hyper-personalized solutions to increase conversions, order values, customer loyalty, and more. The technology behind the solutions predict exactly which shoppers to interact with, and exactly where and when in the website journey to interact with them. if desired.

Conversion Optimization 138

Conversion Optimization Recommendation Customer Loyalty Merchant Services 138

Retail TouchPoints

JULY 3, 2023

To avoid giving customers this unpleasant experience, retailers must connect their omnichannel touch points with cloud technology, and then continue to advance their stores to keep up with changing customer expectations. Cloud technology is also highly scalable and future-proofs the retailer’s growth strategy. Here’s how.

Consumer 229

Consumer Omnichannel Retail Technology 229

Retail TouchPoints

SEPTEMBER 14, 2023

But just because we’re not yet stepping into transporters to beam us where we want to go doesn’t mean technology has no role to play in cutting fulfillment costs. in an interview with Retail TouchPoints. Unemployment is at 3.5% across the board and it’s still virtually nil in logistics,” he added in an interview with Retail TouchPoints.

Shipping Costs 252

Shipping Costs Fulfillment Shipping Customer Loyalty 252

Retail TouchPoints

MARCH 17, 2023

Due to the global financial crisis, advancements in blockchain technology as well as the proliferation of digital assets available built momentum for NFTs. The “invitation only” exclusivity pairs like-minded customers who can network. This approach will improve customer loyalty and retention.

Cryptocurrencies 287

Cryptocurrencies Automotive Merchant Services Arts 287

Retail TouchPoints

SEPTEMBER 22, 2022

This type of localization benefits the consumer by providing a more seamless, personalized and successful shopping experience, and it benefits the retailer by increasing customer loyalty and overall sales. If a store is devoid of desired colors or sizes, or the product itself, this will inevitably result in customer dissatisfaction.

Customer Loyalty 273

Customer Loyalty Social Media Customer Experience Fashion 273

Retail TouchPoints

SEPTEMBER 28, 2023

The continued advancement of retail technology and ecommerce have set new standards for a quality online shopping experience. Todays’ customers expect seamless omnichannel shopping experiences that are highly personalized. In fact, 80% of customers say they’re more likely to purchase from brands that personalize, according to Deloitte.

Gifts 252

Gifts eCommerce Recommendation Technology 252

UpSellIt

FEBRUARY 26, 2024

Upsellit is a leading conversion optimization partner and we help brands collect new-to-file leads, recover lost sales and boost customer loyalty. Patented Exit Detect Technology Upsellit’s patented abandonment technology targets shoppers with a 90%+ likelihood of abandonment, fortified by robust Anti-Falsing safeguards.

Customer Loyalty 111

Customer Loyalty Conversion Optimization Shopping Carts Technology 111