Smile.io

FEBRUARY 12, 2024

Email marketing surpasses all other marketing channels in driving purchases. Let’s explore five steps for using email to nurture interest and win customer loyalty.  Loyalty & Reward Program Insights from Smile.io   List-building tools  Use a multi-pronged approach to feed your list growth engine.

eCommerce 78

eCommerce Marketing Customer Loyalty Multi-channel 78

Smile.io

MAY 4, 2022

With how fast the landscape of ecommerce is changing, it can help to have some fresh growth strategies before you. In this article, I lay out 7 strategies that could help you revitalize your online store, engage your customers, and grow your revenue. More importantly, it won’t leave a bad impression with your customers.

eCommerce Marketing 74

eCommerce Marketing eCommerce Marketing Customer Retention 74

GetElastic

OCTOBER 21, 2022

Experts on this list are segmented by their respective area of expertise, and have either published insights, consistent social media content, bestselling books, speaker series, or podcasts. Chou is a contributing author to EcommerceFuel, Sumo, Social Media Examiner, and a few others, and has a great Twitter account to keep up with.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Smile.io

MAY 22, 2020

Whatever your brand’s branding strategy be, have it be identifiable as quickly as possible so customers know exactly what you offer. The Balm ’s homepage tells customers exactly what they’re all about. Social media also plays a huge role in amplifying the message of your brand and your advocates to build trust in your brand.

Customer Loyalty 46

Customer Loyalty Beauty and Health Customer Social Media 46

GetElastic

NOVEMBER 23, 2022

As a business grows, the system can easily support multi-channel, multi geography and multi-brand. Today, the sales process happens across multiple channels, and companies that sell across the web, mobile devices, and different social media platforms, need a scalable and flexible commerce solution.

Multi-channel 78

Multi-channel Merchant Services Customer Experience B2C 78

365 Retail

FEBRUARY 23, 2022

The repercussions of lockdown – forcing retailers to close then reopen multiple times over the past two years – and more recent supply chain shortages have given rise to hybrid shopping: with consumers looking for what they want across multiple channels, both online and off. This could perhaps be due to the rise in customer loyalty. .

Subscription 103

Subscription Payment Services Marketing Multi-channel 103

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 146

Consumer Payment Services Fulfillment Multi-channel 146

Korona

NOVEMBER 30, 2022

Loyalty programs benefit businesses by building customer loyalty and providing crucial information about how customers spend and which products or types of offers are most attractive. They, therefore, provide a wealth of information about customer preferences that is valuable to your future marketing strategies. .

Customer Loyalty 52

Customer Loyalty Retail Shipping Costs Social Media 52

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 76

Customer Loyalty Customer Jewelry Social Media 76

Korona

FEBRUARY 13, 2023

It’s important to explore new channels such as marketplaces, social media, price comparison engines, etc. As soon as you leverage multiple channels to promote your products, you are conducting multi-channel retailing. This retail strategy comes with plenty of advantages, but it also has its challenges.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

SellBrite

FEBRUARY 27, 2019

In the bestselling marketing book Blue Ocean Strategy , authors W. Chan Kim and Renée Mauborgne explain that the goal of any business should be to find market space that limits competition, targets a new set of customers, and provides an opportunity to grow quickly. Use product packaging design to stand out.

eCommerce 139

eCommerce Social Media Magazine Subscription 139

Smile.io

FEBRUARY 2, 2024

Introducing Smile Plus Introducing Smile Plus a new plan for high-volume brands looking to build customer loyalty effortlessly. Our  Our goal is enterprise loyalty made easy Loyalty & Reward Program Insights from Smile.io Discover 5 loyalty program strategies to incorporate using Smile.io.

Customer Loyalty 86

Customer Loyalty eCommerce Customer Merchant Services 86

Ecommerce Platforms

APRIL 3, 2020

Whether you’re selling to a company or an end-customer, you’re going to need a strategy for building relationships with your target audience. This means investing in tools like landing page builders, email marketing that you can automate, and even social media integrations. Sell on multiple channels?

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160

SellBrite

MAY 13, 2019

All the more difficult, too, considering all the ways in which the ecommerce customer base is changing. Standing out in ecommerce now involves recognizing that, nowadays, buyers are more multi-faceted than ever – they care about social values that their favorite brands do (or don’t) espouse.

Mobile eCommerce 117

Mobile eCommerce Mobile eCommerce Social Media 117

Omnisend

JUNE 15, 2021

The Tech & Features Needed to Easily Perform Customer Lifecycle Marketing. The beating heart of any good customer lifecycle marketing strategy is efficient and effective customer lifecycle marketing software. Without it, you’ll have to reach out to customers the old-fashioned way.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

365 Retail

NOVEMBER 13, 2023

It can offer sales boosts, increase profits, boost brand recognition, and increase customer loyalty. “In the digital era, customer expectations are higher than ever, with a desire for quick, effective, and personalised service being paramount. Here are some strategies to help retailers address seasonal demand challenges.

Retail 52

Retail Shipping Costs Multi-channel Supplies 52

SellBrite

MARCH 30, 2018

You need great products, and you need great management and customer service – but no matter how great your products or customer support are, you need someone whose focus is finding your customers and figuring out how to speak to them in a way that convinces them your products are the ones they’ve been looking for.

eCommerce 151

eCommerce Social Media Merchant Services Payment Services 151

Algopix

JULY 16, 2023

By leveraging the power of the best email marketing software, businesses can engage with their target audience, drive conversions, and boost customer loyalty. Implementing email marketing strategies and maximizing the potential of these software tools will unlock success and propel your eCommerce business to new heights.

eCommerce 92

eCommerce Marketing eCommerce Platforms Recommendation 92

Ecommerce Platforms

JANUARY 24, 2023

To gain traction with your reviews – you can use the social push feature to automatically post reviews on your Twitter and Facebook pages. Furthermore, you can showcase social media reviews by integrating your Facebook and Instagram shops with Yotpo. You can create customized loyalty and referral programs.

Shipping Costs 197

Shipping Costs Merchant Services Subscription Shopify 197

Kissmetrics

AUGUST 6, 2021

With research showing that retail Ecommerce sales are set to be more than $548 billion by 2024 , you’ll want your customer retention strategy to be solid enough to get you a piece of that pie. This post will dive into the strategies you can use to boost your customer retention rates. So, let’s get to it, shall we?

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

retailnext

FEBRUARY 19, 2020

Hence, leading brands are engaging with shoppers and customers across several different channels, such as SMS, email and social media platforms. While communication is essential for engagement and the creation of the perfect experience, customers are often overwhelmed with repeat messages.

Management 59

Management Retail Shipping Costs Multi-channel 59

Smile.io

JANUARY 31, 2023

Create a content strategy to attract and retain customers Your website audit will also help you determine what site content needs to be updated or reworked. Duplicate, irrelevant, and outdated content can harm your customer experience and your SERP ranking. Build customer loyalty. Blog Gabrielle Policella 3.

SEO 70

SEO Customer Experience Blog eCommerce 70

Algopix

NOVEMBER 6, 2023

One strategy that has become increasingly important in this pursuit is multi-platform analysis. This is where multi-platform analysis becomes a critical strategy for success. What Is Multi-Platform Analysis? Multi-platform analysis is a comprehensive approach to selling products across multiple online marketplaces.

Multi-channel 116

Multi-channel eCommerce Order Fulfillment Social Media 116

BigCommerce

SEPTEMBER 28, 2017

What is Multi-Channel Ecommerce Customer Service? Are you texting with your customer yet? Even if you add live chat to the mix, customers require your attention through other means that can segregate your customer service operations as a whole. This is what multi-channel customer service aims to solve.

Channel 402

Channel Live Chat Multi-channel Customer 402

Payoneer

FEBRUARY 22, 2023

This has led to most eCommerce websites in Nigeria relying on the payment-on-delivery (POD) option, which customers can abuse. Even for the existing payment gateways, cost, chargeback frauds, card data security, technical integrations, multi-currency, and recurring payments are still major problems.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

lateshipment

AUGUST 31, 2023

Gen Z vs the Millennials vs the Gen X An average working-age person consumes social media 2 ½ hours per day. They depend on social media platforms to get gift ideas and this generation embraces the ‘Buy Now, Pay Later’ payment model. Social Commerce: Scroll, Tap, Shop Social media is the new search engine.

Consumer 130

Consumer eCommerce Social Media Payment Services 130

BigCommerce

DECEMBER 20, 2017

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. And every new product, tool, technology and strategy that enters the market hits a crux during Cyber Five. Ecommerce Growth Strategies For 2018. Omni-Channel Management.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

SellBrite

OCTOBER 16, 2019

End users may already be aware of the products they want to use, and, today, they’re also able to easily conduct product research online or receive recommendations from trusted sources on social media. Establish a loyalty or reward program. So email marketing should be a significant part of your B2B ecommerce marketing strategy.

B2B 90

B2B eCommerce B2C Merchant Services 90

Retalon

AUGUST 14, 2023

Customers expect seamless integrated shopping experiences across channels – online, mobile, in-store, etc. An omnichannel retail strategy is key for retailers to effectively meet rising customer demands in 2023 and beyond. This siloed approach clearly falls short in seamlessly aligning planning across channels.

Omnichannel 41

Omnichannel Retail Multi-channel Payment Services 41

Ecommerce Platforms

JUNE 16, 2023

We sprinkled in apps from all categories, ranging from marketing to sales, social media to shipping, and customer service to reporting. HubSpot allows you to step up your sales and marketing strategy by sending emails to visitors who’ve abandoned their cart items on your site so you can nurture them toward a purchase.

Shopify 211

Shopify Shipping Costs Merchant Services Shipping 211

BigCommerce

JULY 25, 2017

Below are 33 of the ecommerce strategies –– which are really just stories –– that have inspired me, from 12 of some of my favorite brands (innovating their way to crazy success). Video is a major part of his ecommerce strategy. Ecommerce Strategies from BombTech Golf. Ecommerce Strategies from Spearmint LOVE.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Optimizely

MARCH 29, 2018

Below we pose three important questions to help you understand whether your marketing strategy is making the most of your customer data. If you aren’t tracking this type of customer data in real-time, then you have no way of truly knowing which campaigns worked and which didn’t. Are you really a data-driven B2C marketer?

B2C 247

B2C Marketing Multi-channel Customer Data 247

Algopix

JULY 24, 2023

An OMS is a comprehensive software solution designed to streamline and optimize order processing, inventory control, and customer interactions, providing a seamless shopping experience for buyers and boosting operational efficiency for sellers. This feature prevents overselling and stockouts, minimizing the risk of disappointing customers.

Payment Services 78

Payment Services Merchant Services Operations Management 78

Ecommerce Platforms

JULY 15, 2020

There’s automatic order grouping available, multi-channel customer support, and the option to get multi-channel customer support through email, phone, and social media too. 2-day delivery for happier customers. Multi-channel customer support. Print your own labels.

Order Fulfillment 241

Order Fulfillment Fulfillment Payment Services Shipping Costs 241

GetElastic

FEBRUARY 14, 2023

Retail promotions come in many flavors, shapes, and sizes, but overall, their aim is to increase sales or encourage new or returning customers to use or try a product or service. Similarly, if you want to increase your brand presence on social media, a social media giveaway or contest might be your best option.

Shipping Costs 78

Shipping Costs Customer Social Media Retail 78

BigCommerce

FEBRUARY 13, 2018

When you factor in the expanded ecommerce selling opportunities through omni-channel retail (like adding Amazon and eBay storefronts to your sales approach, for example), it’s easy to see that now is the best possible time to grow an ecommerce business. This strategic move helped boost customer loyalty and incentivize repeat purchases.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

Ecommerce Platforms

OCTOBER 31, 2021

If you already have your own Wix website, Ascend will help to ensure you’re getting the most out of it, with tools for everything from email marketing and online forms to automations, social media posts, SEO, and video. Customer management tools: An in-built CRM allows you to track customer experience and improve site memberships.

Payment Services 195

Payment Services Payments Social Media SEO 195