Optimizely

AUGUST 9, 2018

More and more, brands are looking to own their communication with customers, focusing on the repeat purchase and driving customer loyalty. Omnichannel is Still Tough to Achieve. Unfortunately, omnichannel remains a struggle for many B2C brands. Think you’re ready for omnichannel?

Shipping Costs 150

Shipping Costs Omnichannel B2C eCommerce Marketing 150

Ecommerce Platforms

AUGUST 29, 2022

Shopify apps can help with everything from SEO to email marketing, and customer service. Customer loyalty apps allow you to build your own loyalty program, referral strategy, or simply distribute loyalty points to customers. What Are The Most Popular Loyalty Apps for Shopify? Limited customer support.

Shopify 210

Shopify Customer Merchant Services Shipping Costs 210

Ecommerce Platforms

OCTOBER 4, 2022

For example, you can: Create coupons and discount codes Display countdown timers to create a sense of urgency on your website Use affiliate links to transform loyal customers into brand ambassadors. Benefit from omnichannel selling by managing multiple sales channels simultaneously. Sales Channel Management. Client Management.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

ESW

SEPTEMBER 29, 2023

To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Why focus on omnichannel? Because customers demand it. Eva Ponce , the director of the MIT Omnichannel Distribution Strategies Lab at the MIT Center for Transportation & Logistics.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

Omnisend

APRIL 15, 2021

Undoubtedly, loyalty programs play a significant role in e-commerce, but how do you launch a successful rewards program that makes shoppers come back? In this article, we will share five tips for building a successful loyalty program for your store. 5 Tips for Building a Successful Loyalty Program. Let’s get started!

Omnichannel 78

Omnichannel Shipping Costs Social Media eCommerce 78

RetailMinded

SEPTEMBER 30, 2023

Welcome to the world of crafting a unique brand identity and customer engagement in retail. In this article, we will explore the art and science behind creating a retail experience that not only stands out but also forges deep connections with your customers. It’s about authenticity, consistency, and meaningful engagement.

Customer 96

Customer Retail Customer Retention Recommendation 96

Omnisend

APRIL 15, 2021

Undoubtedly, loyalty programs play a significant role in e-commerce, but how do you launch a successful rewards program that makes shoppers come back? In this article, we will share five tips for building a successful loyalty program for your store. 5 Tips for Building a Successful Loyalty Program. Let’s get started!

Omnichannel 78

Omnichannel Shipping Costs Social Media Reference 78

Ecommerce Platforms

JULY 9, 2022

Customer loyalty programs with distinct customer profiles. The enterprise version of Shopify, known as Shopify Plus, comes with the Shopify POS Pro service provided as standard, but you will need to contact the company to access a quote for this omnichannel sales solution. Payment Processing.

POS 180

POS Shopify Payment Services Shipping Costs 180

Fabric

SEPTEMBER 5, 2023

Before the rise of omnichannel fulfillment , the act of someone handing you an order in your vehicle was mostly limited to drive-in restaurants and drive-thru windows. Curbside pickup is an omnichannel fulfillment strategy in which consumers place an order online and then drive to a physical store to pick it up.

Fulfillment 130

Fulfillment Omnichannel Merchant Services eCommerce 130

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. In this guide, we’ve compiled all you need to know about BOPIS for omnichannel retailers.

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

Ecommerce Platforms

SEPTEMBER 1, 2022

Omnichannel: You can access a range of selling options with Shopify, selling online, through social media, in-store, and so much more. Ecommerce: Square will allow you to sell in a range of omnichannel environments, including through your own free-to-build online store. You can easily sell anywhere with the same dashboard.

POS 197

POS Payment Services lightspeed Payments 197

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Improved brand reputation. Deliver a smoother B2B experience. Watch the Webinar.

B2B 146

B2B eCommerce Customer SEO 146

Omnisend

FEBRUARY 9, 2023

In this article, we’ll analyze the performance of all three channels, look ahead to what brands can expect in 2023, and share tips on how to achieve your goals. Emphasize value, not discounts: building customer loyalty and confidence should be a major focus if you want to thrive in 2023.

Hobbies 88

Hobbies eCommerce Marketing Leisure 88

Retail TouchPoints

JUNE 7, 2023

We’ll take a deep dive into emerging tech such as haptic imagery, conversational artificial intelligence (AI) and augmented reality (AR), and see how innovative brands like Apple, Disney and Journey are applying SETs to create full or partial sensory experiences that increase brand recognition and build customer loyalty online.

Technology 275

Technology Retail Customer Experience Presentation 275

Omnisend

JUNE 7, 2023

SMSBump is amongst the most popular SMS marketing tools , that helps users build campaigns to boost customer engagement and drive sales. However, since it currently only supports Shopify and BigCommerce, and lacks omnichannel marketing features, it may not be the best platform for your business. Omnisend Shopify review: 4.8/5

Live Chat 88

Live Chat Shopify BigCommerce Social Media 88

Smile.io

MARCH 21, 2023

These days, customized experiences are more important than ever. So if you overlook personalization, you’re likely missing out on potential sales and customer loyalty. This article will dive into why personalization is critical in today’s ecommerce landscape. It’s time to catch up.

eCommerce 68

eCommerce Shopping Carts Customer Loyalty Recommendation 68

Omnisend

APRIL 26, 2021

In this article, we’re going to check out some of the biggest furniture ecommerce trends for this year. With a healthy and well-stocked subscriber list, you are better able to engage in personalized, omnichannel marketing with automated workflows. A good omnichannel marketing strategy also includes social media channels.

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. Omnichannel sales: You can automate synchronization between your online and offline sales, inventory management, and more, to align all kinds of sales.

POS 104

POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. Omnichannel sales: You can automate synchronization between your online and offline sales, inventory management, and more, to align all kinds of sales.

POS 104

POS Payment Services lightspeed Shopify 104

Smile.io

SEPTEMBER 1, 2022

To get into the mind of your customers and drive up your sales, you must understand these theories of consumer behavior. Then, you can grab the bull by the horns and improve your customer engagement at each step of the journey. What is the customer lifecycle? You will want to start by pursuing an omnichannel marketing strategy.

Payment Services 62

Payment Services Customer Marketing eCommerce 62

lateshipment

NOVEMBER 26, 2023

With the importance of customer retention clear, it’s time to focus on one particular component that is crucial to increasing your customer loyalty in the long run — ‘the post-purchase customer journey’. How you can craft a successful strategy to optimize CX throughout your customers’ post-purchase journey.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Ecommerce Platforms

AUGUST 29, 2022

This plan also comes with 10 reward campaigns, a powerful program for referrals, and a custom email capture tool. This package supports omnichannel programs and multiple customization options, as well as automatic email syncing. The paid plans start with “Silver” at $29 per month, for stores with up to 400 orders.

Shopify 183

Shopify Shipping Costs Live Chat Merchant Services 183

Omnisend

JANUARY 8, 2024

While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Use Omnisend’s powerful email and SMS marketing to create a superior customer experience. You can send post-purchase emails and drip campaigns based on customer data and behavior.

Customer 88

Customer Customer Retention Social Media X-cart 88

Ecommerce Platforms

APRIL 1, 2022

Some brands are committed to building omnichannel marketing campaigns with email at the core. Email automations are made simple with Constant Contact thanks to access to a wide range of customization options and tools. Here you’ll find plenty of in-depth articles and step-by-step guides. So, which is best? The Verdict.

Marketing 104

Marketing Live Chat Social Media Mobile 104

GetElastic

OCTOBER 21, 2022

Now a longtime senior contributor to Practical Ecommerce since 2008, Roggio is a global eCommerce authority and a practicing merchant, developer, and journalist with over 1,300 articles addressing a plethora of topics in eCommerce. Gary Vaynerchuk: Chairman of VaynerX , CEO of VaynerMedia , Angel Investor, Serial Entrepreneur.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Ecommerce Platforms

MARCH 14, 2023

Customer engagement: Use apps to leverage innovative, bespoke customer listening tools, and engagement solutions to enhance customer touchpoints, increase retention and improve your chances of customer loyalty. There’s also real-time reporting for actionable customer insights and forecasting.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

Kibo

JULY 2, 2014

In a recent article , Smith revealed findings from a June 2014 study by UPS and comScore. B2B Ecommerce Guide The Ultimate Guide to Order Management Download The Ultimate Guide to Order Management to learn how to build an omnichannel order management strategy that aligns with your business capabilities and customer needs.

Shipping Costs 62

Shipping Costs B2C B2B Shopping Carts 62

retailnext

FEBRUARY 19, 2020

Searchenginepeople.com states that 90 percent of consumers prefer learning about a company through articles instead of ads. So instead of bombarding customers with ads, marketers need to focus on persuading customers towards making a purchase. This allows customers to feel more in control of their decisions.

Management 59

Management Retail Shipping Costs Multi-channel 59

RetailMinded

JULY 29, 2023

In this article, I will explore the rapidly changing retail industry and analyze the current trends influencing its future. This enables them to deliver a personalized and captivating shopping experience that precisely caters to the needs of their customers. Here are some key strategies for adapting to changing consumer behavior.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

In this article, I will explore the rapidly changing retail industry and analyze the current trends influencing its future. This enables them to deliver a personalized and captivating shopping experience that precisely caters to the needs of their customers. Here are some key strategies for adapting to changing consumer behavior.

Payment Services 52

Payment Services Consumer Retail Social Media 52

Optimizely

APRIL 5, 2018

You get to decide on the price, discount strategies, shipping, packaging, customer communications, and more to ensure your customers have a great shopping experience. We’ve talked many times before about the importance of omnichannel. You also get a larger share of the profit. Diversify your business. appeared first on Zaius.

B2C 170

B2C Consumer Shipping Costs Supplies 170

Retalon

AUGUST 14, 2023

Customers expect seamless integrated shopping experiences across channels – online, mobile, in-store, etc. An omnichannel retail strategy is key for retailers to effectively meet rising customer demands in 2023 and beyond. So follow along this retail journey to emerge with omnichannel mastery!

Omnichannel 41

Omnichannel Retail Multi-channel Payment Services 41

Omnisend

DECEMBER 7, 2021

In this article, we’re going to discuss the best post-holiday strategies to do just that. Benefits of reaching out to customers with post-holiday sales. It’s a chance to show your customers how much you appreciate them by giving them the thrill of a free gift. Ready to create your perfect post-holiday campaigns?

Gifts 158

Gifts Shipping Costs Recommendation Customer Retention 158

Retalon

AUGUST 14, 2023

Mastering omnichannel ecommerce strategy is essential for retailers to deliver a seamless shopping experience. What is an Omnichannel Ecommerce Strategy? An omnichannel strategy provides customers with a unified shopping experience across all channels, whether online, mobile, or brick-and-mortar. Let’s dive in!

Omnichannel 41

Omnichannel eCommerce Channel Customer Experience 41

Smile.io

JUNE 16, 2022

That’s a little something called omnichannel commerce. Omnichannel commerce involves selling your products across multiple different channels, which can be both online and offline. The benefits of omnichannel commerce include everything from inventory management to customer loyalty.

eCommerce Platforms 63

eCommerce Platforms Omnichannel Merchant Services POS 63

Smile.io

SEPTEMBER 22, 2020

This leaves you with the question, how can you implement strategies to reduce churn in your subscription business and maintain happy customers? In this article, we’ll explore 11 tactics to consider and provide some best practices to help you achieve a lower chun rate. Try introducing a points system that focuses on customer loyalty.

Subscription 46

Subscription Social Media Customer Retention Article 46

Ecommerce Platforms

AUGUST 25, 2021

Overall, Shopify POS offers a powerful platform to manage your business, market to customers, and sell your products from any location. It's the software that goes along with the hardware we're about to cover in this article. We encourage you to look at our Shopify pricing article to understand your options. Omnichannel selling.

POS 223

POS Shopify Payment Services Merchant Services 223