Retail TouchPoints

NOVEMBER 14, 2022

Competitive pricing is a key strategy to build customer loyalty and increase sales. By using AI to calculate prices based on market demand and other market conditions, you can ensure that you’re offering the best value to your customers. Customer support. Operations. Competitive pricing.

Customer Loyalty 338

Customer Loyalty Operations Improvements Customer Experience 338

Retail TouchPoints

AUGUST 10, 2020

However, when it comes to retail specifically, oftentimes the customer experience is fully dependent on the supply chain experience. Enter the Chief Supply Chain Officer (CSCO). And a subset that is top of mind for retailers (especially right now) is the supply chain. Embracing Technology.

Supplies 154

Supplies eCommerce Merchant Services Retail 154

Retail TouchPoints

SEPTEMBER 14, 2023

But just because we’re not yet stepping into transporters to beam us where we want to go doesn’t mean technology has no role to play in cutting fulfillment costs. The challenge here is that the more potential delivery nodes a retailer operates, the more sophisticated its inventory allocation needs to be. “If Unemployment is at 3.5%

Shipping Costs 265

Shipping Costs Fulfillment Shipping Customer Loyalty 265

Retail TouchPoints

SEPTEMBER 29, 2022

Where the two sides do meet is with nearly all the senior retail executives agreeing that today’s consumer expects retailers to operate in a more sustainable way. But operating sustainably isn’t just about meeting consumer expectations — there are industry and business practices to fulfil too. There’s Also Legislation to Consider.

Retail 348

Retail Fashion Supplies Apparel 348

Omnisend

JUNE 14, 2021

Because of the way that NFTs work, they have numerous use cases for ecommerce stores, including anti-fraud, loss prevention, quality assurance, and even customer loyalty and rewards. One well-known example of this is the NFL’s use of hologram stickers (“holotags”) so that customers can verify that the products are real.

Customer Loyalty 164

Customer Loyalty Customer eCommerce Arts 164

Retail TouchPoints

APRIL 7, 2022

Mattress Firm has hired retail and technology veteran Mickey Mericle as its new Chief Marketing and Experience Officer. She will oversee the retailer’s marketing, advertising and customer experience initiatives as well as lead the development and execution of Mattress Firm’s brand strategy and develop a forward-thinking media strategy.

Marketing 298

Marketing Customer Loyalty Customer Experience Supplies 298

lateshipment

APRIL 2, 2021

Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! . of orders, businesses can effectively capitalize on the “2-3 day delivery” trend to keep customers satisfied. .

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

Retail TouchPoints

JULY 12, 2023

The pandemic and related supply chain disruptions led to shuttered storefronts and rampant bankruptcies. Retailers cited rising costs, declining consumer spending and supply chain volatility as their top concerns. That could include customized digital signage and instant discount offers based on your purchase history.

Payment Services 229

Payment Services Retail Point of Sale Supplies 229

Retail TouchPoints

OCTOBER 27, 2021

Retailers’ health and safety policies and innovative technologies can help consumers feel more comfortable in stores. Inventory intelligence solutions can deliver accurate, real-time insights that help retailers assess and adapt processes and supply chain flows to ensure items are stocked appropriately.

Consumer 262

Consumer Supplies Fulfillment Technology 262

lateshipment

APRIL 28, 2024

So, if you’d like to stay noticed by your prospective customers, you have no option but to put your focus to improving customer experience. Not just your peers, but even customers will agree with it. CX makes or breaks customer loyalty. TLDR: In a rapidly evolving marketplace, stagnation is not an option.

Customer Experience 130

Customer Experience eCommerce Customer Merchant Services 130

RTP blog

MARCH 5, 2018

The study also finds downtime severely impacts customer loyalty, employee productivity and overall business operations. Key to the technology backbone and backend ecosystem are routers and other networking equipment, not the most glamorous part of retail but indispensable nonetheless.

Technology 150

Technology Retail Operations POS 150

Retail TouchPoints

JULY 3, 2023

To avoid giving customers this unpleasant experience, retailers must connect their omnichannel touch points with cloud technology, and then continue to advance their stores to keep up with changing customer expectations. The cloud also reduces operational, labor and hardware costs while decreasing the risk of data loss.

Consumer 243

Consumer Omnichannel Retail Technology 243

Retail TouchPoints

FEBRUARY 15, 2022

Long-term, I predict that ultra-rapid delivery of fresh produce from geographically strategic farming operations will become the de facto market model, decentralizing production and personalizing product assortments. The supply chain crisis means an out-of-stock crisis for grocers, and empty shelves means unhappy and disloyal customers.

Shipping Costs 318

Shipping Costs Payment Services Multi-channel Mobile Payments 318

Retail TouchPoints

AUGUST 7, 2023

Businesses of all sizes can provide subscription-based services to their customers, offering add-ons and integrations from third-party vendors. Customers benefit from being able to pay as they go for the technology they are consuming. T-Mobile, for example, offers Netflix along with connectivity services, all in one bill.

Subscription 235

Subscription B2B Mobile Customer Experience 235

ESW

MARCH 5, 2024

Not only do shoppers increasingly demand it, but supply chain complexities and costs incentivise brands to embrace new and innovative ways of moving product. It gives customers the visibility they expect into inventory, flexible order options and uniform pricing regardless of where they shop.

Omnichannel 88

Omnichannel Multi-channel Retail Shipping Costs 88

Retail TouchPoints

SEPTEMBER 1, 2023

Top priorities include updating store interiors; integrating new technology to support associates; enhancing digital capabilities; and optimizing supply chain and merchandising operations. “Right now, we have less than $500 million in debt, and we will not be taking on any additional debt to fund or to pay for this investment,” Rosen explained.

POS 229

POS Merchant Services Supplies Improvements 229

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

Enter Artificial Intelligence (AI), a game-changing technology that is revolutionizing the way businesses approach marketing in these industries. AI is reshaping the business world as today’s future-ready retailers and consumer goods manufacturers leverage technology to streamline operations and connect more closely with consumers.

Marketing 95

Marketing Retail Customer Loyalty Games 95

Dynamic Action

FEBRUARY 16, 2024

AI-powered retail technology can help retailers make sustainable choices, from inventory management to understanding customer preferences. Implementing AI-driven solutions allows retailers to enhance brand reputation, increase customer loyalty, and drive practices that benefit both business and the environment.

Retail 62

Retail Customer Loyalty Technology Fashion 62

ecomdash

AUGUST 9, 2018

Blockchain technology is becoming the driving force for global financial transactions. With worldwide ecommerce revenue set to hit the $135 billion mark by 2023 , the adoption of blockchain technology isn’t just a passing idea anymore. But, how is blockchain technology shaping ecommerce? What is Blockchain Technology?

Payment Services 76

Payment Services Technology eCommerce Cryptocurrencies 76

Retail TouchPoints

DECEMBER 8, 2020

This represents a massive opportunity for retailers that had always wanted to move their customer base to digital platforms, but often fell short since these initiatives came second to more immediate operational needs. Renewed Emphasis on Convenience Opens the Door for More Customers. Making the Best of a Black Swan.

Retail 290

Retail Outdoor Information Customer Loyalty 290

Retail TouchPoints

JUNE 4, 2020

Supply chain challenges, technology gaps and dwindling cash reserves have resulted in locked-up inventory, lost sales and, in extreme cases, bankruptcies. A Diversified Supply Chain Has Become A New Essential For Retail. The good news: most retailers have the partnerships and technology in place.

Shipping Costs 235

Shipping Costs eCommerce Retail eCommerce Software 235

Retail TouchPoints

JULY 20, 2020

From supply chain disruptions to shifting seasonality and evolving fashion trends, a majority of America’s leading retail brands are constantly left with excess inventory that simply won’t sell. Technology has revolutionized the way brands manage their excess inventory. How Is Excess Inventory Optimized?

Shipping Costs 150

Shipping Costs Retail Fashion Customer Loyalty 150

365 Retail

MAY 22, 2023

Blockchain technology, originally conceptualised by the elusive entity Satoshi Nakamoto in 2008, is swiftly moving beyond its initial purpose of powering the cryptocurrency, Bitcoin. Good, let’s move on… Unveiling Supply Chain Transparency Blockchain’s application in enhancing supply chain transparency is remarkable.

Payment Services 52

Payment Services Cryptocurrencies Retail Customer Loyalty 52

Retail TouchPoints

AUGUST 11, 2021

From supply chain and labor force disruptions to strict social distancing protocols, online and brick-and-mortar retailers alike have been forced to adapt their businesses practically overnight in order to retain customer loyalty and compete in the evolving digital economy. Leverage technology.

Payment Services 264

Payment Services Retail Electronics Information 264

365 Retail

NOVEMBER 13, 2023

Educational Schedules Back-to-school times often drive a peak period of heightened retail activity as parents rush to get school supplies and stationery. School supplies sales surge in late summer or early autumn, and winter clothing flies off the shelves in autumn. Projected demand must match the supply.

Retail 52

Retail Shipping Costs Multi-channel Supplies 52

RTP blog

NOVEMBER 19, 2018

Retailers are continuing to push the limits when it comes to technology, but they must also elevate the moments that matter the most in a shopper’s journey. By digitizing retail business processes and deploying application performance monitoring in critical areas, you’ll be able to create superior and impactful digital customer experiences.

Retail 150

Retail Customer Data Operations Customer Loyalty 150

RetailMinded

DECEMBER 21, 2022

It’s no secret that inflation and supply will continue to impact retailers and consumers alike, but what else can retail decision makers anticipate and more so, how can they best prepare for a productive and profitable year ahead? Factoring in omni-channel to the best practices of agility and customer care should not be overlooked, either.

Retail 52

Retail Merchant Services Marketing Supplies 52

Wiser

MAY 30, 2023

But what does it look like for a business to incorporate sustainability into every aspect of their operations—from product sourcing and manufacturing processes to customer engagement strategies? How can the modern business hope to meet customer expectations while also doing what’s right for the environment?

Shipping Costs 147

Shipping Costs Retail Clothing Shipping 147

Algopix

DECEMBER 26, 2023

Thriving in the ever-evolving world of e-commerce demands an unwavering commitment to operational excellence and an acute focus on customer satisfaction. It’s not just about compliance; it’s about optimizing protection, compliance, and overall operational efficiency, fostering adaptability in a dynamic marketplace.

eCommerce 127

eCommerce Shipping Costs Arts Fulfillment 127

Pivotree Blog

OCTOBER 10, 2023

Customer loyalty hinges on your ability to consistently meet their expectations for a positive experience. But if you fall behind on expectations, that loyalty can become tarnished and it won’t be easy to polish up the relationship. Omnichannel demand is still going strong. They’re expected.

Shipping Costs 52

Shipping Costs Omnichannel Shipping Social Media 52

Retail TouchPoints

MARCH 9, 2022

Disruptions to the supply chain, shifts in customer behavior, and even unexpected weather events are impacting retail sales across ecommerce and brick-and-mortar — changing where, when, how and why customers purchase. The rest are at risk of losing customer loyalty, brand affinity and revenue.

Retail 303

Retail Customer Data Customer Experience Social Media 303

Wiser

FEBRUARY 29, 2024

It affects every aspect of operations—from stocking shelves to customer service. Commerce execution solutions from Wiser are specifically designed to mitigate these issues, providing brands and retailers with actionable insights and support systems to streamline operations and optimize labor use.

Operations 78

Operations Consumer Management Customer Loyalty 78

ChannelAdvisor

APRIL 7, 2019

Developing an omnichannel supply chain strategy is essential to remaining competitive. Not only does this offer a more convenient experience for the customer, but it also creates additional revenue opportunities that you may otherwise miss. Optimize operations. Simplify inventory management. Improve order speed and accuracy.

Omnichannel 85

Omnichannel Blog Merchant Services eCommerce 85

Mi9

JUNE 8, 2023

Knowing that softline and hardline retailers must tailor their strategies to fit their business priorities, market plan, and retailing capabilities, Mi9 Retail merchandising and store solutions empower retailers with the insights they need to manage products, optimize inventory, drive sales, lower operating costs, and improve customer engagement.

Retail 40

Retail Point of Sale Magazine eCommerce 40

GetElastic

SEPTEMBER 6, 2021

He now serves as an expert and consultant for mid-market and global B2B firms in the areas of ecommerce strategy, digital transformation, digital marketing and technology evaluation. Clark is an experienced ecommerce professional with a demonstrated history of working successfully in the technology and services industry.

B2B 144

B2B eCommerce White Paper Seminar 144

365 Retail

JULY 4, 2023

The realm of retail has undergone considerable changes over the past few decades, with shifts in consumer expectations and technology transforming the industry at a remarkable pace. It operates on the principles of designing out waste and pollution, keeping products and materials in use, and regenerating natural systems.

Home Furnishings 52

Home Furnishings Retail Supplies Customer Loyalty 52

RetailMinded

DECEMBER 26, 2023

Technological advancements only added to this trend. The market is under serious volatility, labor pressures, and supply chain issues. This changing market has forced retailers to learn to adapt and adopt flexible operations that function alongside a change in business culture that refocuses on customer loyalty.

eCommerce 64

eCommerce Retail Department Stores Technology 64