lateshipment

MARCH 13, 2020

Every customer of yours is anxious about their parcels in transit. You can make use of technology to send automated email notifications for certain checkpoints in an order’s delivery lifecycle such as “your order has been shipped”, “your order is in-transit” etc. and provide customers a link, allowing them to track their order.

Customer Loyalty 242

Customer Loyalty Customer Shipping Costs Shipping 242

Omnisend

JUNE 14, 2021

Because of the way that NFTs work, they have numerous use cases for ecommerce stores, including anti-fraud, loss prevention, quality assurance, and even customer loyalty and rewards. One well-known example of this is the NFL’s use of hologram stickers (“holotags”) so that customers can verify that the products are real.

Customer Loyalty 164

Customer Loyalty Customer eCommerce Arts 164

Retail TouchPoints

AUGUST 10, 2020

Not long ago, the Chief Experience Officer was introduced to retailers as a role that could oversee the entire customer and employee experience sectors of a business. However, when it comes to retail specifically, oftentimes the customer experience is fully dependent on the supply chain experience. Embracing Technology.

Supplies 152

Supplies eCommerce Merchant Services Retail 152

lateshipment

APRIL 2, 2021

Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! . of orders, businesses can effectively capitalize on the “2-3 day delivery” trend to keep customers satisfied. .

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

Retail TouchPoints

SEPTEMBER 29, 2022

Similarly, the European Union is set to crack down on fast fashion in a bid to force businesses to extend their products’ lifecycle, while Germany’s Supply Chain Due Diligence Act will mean enterprises are held accountable for any social- or environmental-related failures. A Starting Point. Greater demand forecasting.

Retail 332

Retail Fashion Supplies Apparel 332

Retail TouchPoints

NOVEMBER 28, 2022

While the world may have finally emerged from the grips of the COVID-19 pandemic, customers are now grappling with record 40-year inflation highs and supply chain issues that are ushering in a host of new concerns and sentiments. Maintaining this level of personalization may seem daunting, but generative AI technology can help greatly.

Customer Loyalty 270

Customer Loyalty Shipping Costs Technology Supplies 270

Retail TouchPoints

JANUARY 24, 2024

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Here we’ll take a look at these trending technologies and how they will shape B2B businesses’ ability to deliver a frictionless experience with their digitally native buyers.

B2B 222

B2B eCommerce BigCommerce Omnichannel 222

Retail TouchPoints

APRIL 7, 2022

Mattress Firm has hired retail and technology veteran Mickey Mericle as its new Chief Marketing and Experience Officer. She will oversee the retailer’s marketing, advertising and customer experience initiatives as well as lead the development and execution of Mattress Firm’s brand strategy and develop a forward-thinking media strategy.

Marketing 285

Marketing Customer Loyalty Customer Experience Supplies 285

Retail TouchPoints

NOVEMBER 14, 2022

Competitive pricing is a key strategy to build customer loyalty and increase sales. By using AI to calculate prices based on market demand and other market conditions, you can ensure that you’re offering the best value to your customers. Customer support. Competitive pricing. Operations.

Customer Loyalty 320

Customer Loyalty Operations Improvements Customer Experience 320

Retail TouchPoints

JULY 12, 2023

The pandemic and related supply chain disruptions led to shuttered storefronts and rampant bankruptcies. Retailers cited rising costs, declining consumer spending and supply chain volatility as their top concerns. That could include customized digital signage and instant discount offers based on your purchase history.

Payment Services 212

Payment Services Retail Point of Sale Supplies 212

365 Retail

MARCH 3, 2023

Worried customers have already made adjustments to shopping patterns as shop sales fell by record numbers both in December and across the whole of last year as consumers cut spending. To learn more visit: [link] The post Can refocusing on promotional mix over price win back customer loyalty? jump putting its market share at 7.1%

Customer Loyalty 57

Customer Loyalty Customer Marketing Presentation 57

Retail TouchPoints

SEPTEMBER 14, 2023

But just because we’re not yet stepping into transporters to beam us where we want to go doesn’t mean technology has no role to play in cutting fulfillment costs. That has been [Amazon’s] mantra all the time: ‘Get it to the customer faster.’ Unemployment is at 3.5%

Shipping Costs 249

Shipping Costs Fulfillment Shipping Customer Loyalty 249

RTP blog

MARCH 5, 2018

The study also finds downtime severely impacts customer loyalty, employee productivity and overall business operations. Key to the technology backbone and backend ecosystem are routers and other networking equipment, not the most glamorous part of retail but indispensable nonetheless. Remote Management.

Technology 150

Technology Retail Operations POS 150

Retail TouchPoints

OCTOBER 27, 2021

Retailers’ health and safety policies and innovative technologies can help consumers feel more comfortable in stores. Inventory intelligence solutions can deliver accurate, real-time insights that help retailers assess and adapt processes and supply chain flows to ensure items are stocked appropriately.

Consumer 255

Consumer Supplies Fulfillment Technology 255

Retail TouchPoints

JULY 3, 2023

To avoid giving customers this unpleasant experience, retailers must connect their omnichannel touch points with cloud technology, and then continue to advance their stores to keep up with changing customer expectations. Cloud technology is also highly scalable and future-proofs the retailer’s growth strategy. Here’s how.

Consumer 225

Consumer Omnichannel Retail Technology 225

lateshipment

APRIL 28, 2024

So, if you’d like to stay noticed by your prospective customers, you have no option but to put your focus to improving customer experience. Not just your peers, but even customers will agree with it. CX makes or breaks customer loyalty. TLDR: In a rapidly evolving marketplace, stagnation is not an option.

Customer Experience 130

Customer Experience eCommerce Customer Merchant Services 130

ecomdash

AUGUST 9, 2018

Blockchain technology is becoming the driving force for global financial transactions. With worldwide ecommerce revenue set to hit the $135 billion mark by 2023 , the adoption of blockchain technology isn’t just a passing idea anymore. But, how is blockchain technology shaping ecommerce? What is Blockchain Technology?

Payment Services 76

Payment Services Technology eCommerce Cryptocurrencies 76

Retail TouchPoints

FEBRUARY 15, 2022

The supply chain crisis means an out-of-stock crisis for grocers, and empty shelves means unhappy and disloyal customers. They were made painfully obvious by the growth of online grocery and will only get worse with the supply chain crisis. Merchandise assortments will shrink dramatically.

Shipping Costs 310

Shipping Costs Payment Services Multi-channel Mobile Payments 310

Dynamic Action

FEBRUARY 16, 2024

AI-powered retail technology can help retailers make sustainable choices, from inventory management to understanding customer preferences. Implementing AI-driven solutions allows retailers to enhance brand reputation, increase customer loyalty, and drive practices that benefit both business and the environment.

Retail 62

Retail Customer Loyalty Technology Fashion 62

365 Retail

APRIL 25, 2023

The human touch delivered by store staff is playing an increasingly important role in crafting customer experience in-store for shoppers, according to new research from the Retail Technology Show , retail’s golden ticket event taking place on 26 & 27 April 2023 at London’s Olympia.

Technology 52

Technology Retail Events Customer Experience 52

Retail TouchPoints

JANUARY 11, 2023

The beauty of the retail industry today is the number of options for brands to connect with customers. Brands once had the challenge of getting customers to walk through their large store doors, supplying products they wanted to purchase and hoping they would return, but everything was limited to that in-store traffic.

Social Media 264

Social Media Multi-channel Customer Loyalty Shopify 264

Retail TouchPoints

AUGUST 7, 2023

Businesses of all sizes can provide subscription-based services to their customers, offering add-ons and integrations from third-party vendors. Customers benefit from being able to pay as they go for the technology they are consuming. T-Mobile, for example, offers Netflix along with connectivity services, all in one bill.

Subscription 221

Subscription B2B Mobile Customer Experience 221

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

Enter Artificial Intelligence (AI), a game-changing technology that is revolutionizing the way businesses approach marketing in these industries. AI is reshaping the business world as today’s future-ready retailers and consumer goods manufacturers leverage technology to streamline operations and connect more closely with consumers.

Marketing 95

Marketing Retail Customer Loyalty Games 95

ESW

MARCH 5, 2024

Not only do shoppers increasingly demand it, but supply chain complexities and costs incentivise brands to embrace new and innovative ways of moving product. It gives customers the visibility they expect into inventory, flexible order options and uniform pricing regardless of where they shop.

Omnichannel 88

Omnichannel Multi-channel Retail Shipping Costs 88

Retail TouchPoints

JULY 5, 2022

Combine this with supply chain challenges and rising consumer expectations, and there is a very real risk of losing customers if the right shelves aren’t stocked at the right time. Brands all over the country rely on demand forecasting to maintain customer loyalty, but it’s time to reconsider the standard way to approach data.

Shipping Costs 241

Shipping Costs Supplies Customer Loyalty Consumer 241

Retail TouchPoints

SEPTEMBER 1, 2023

Top priorities include updating store interiors; integrating new technology to support associates; enhancing digital capabilities; and optimizing supply chain and merchandising operations. “Right now, we have less than $500 million in debt, and we will not be taking on any additional debt to fund or to pay for this investment,” Rosen explained.

POS 211

POS Merchant Services Supplies Improvements 211

Retail TouchPoints

JULY 20, 2020

From supply chain disruptions to shifting seasonality and evolving fashion trends, a majority of America’s leading retail brands are constantly left with excess inventory that simply won’t sell. Technology has revolutionized the way brands manage their excess inventory. How Is Excess Inventory Optimized?

Shipping Costs 149

Shipping Costs Retail Customer Loyalty Fashion 149

365 Retail

MAY 22, 2023

Blockchain technology, originally conceptualised by the elusive entity Satoshi Nakamoto in 2008, is swiftly moving beyond its initial purpose of powering the cryptocurrency, Bitcoin. Good, let’s move on… Unveiling Supply Chain Transparency Blockchain’s application in enhancing supply chain transparency is remarkable.

Payment Services 52

Payment Services Cryptocurrencies Retail Customer Loyalty 52

Retail Technology Review

APRIL 13, 2021

Consumers are choosing who they shop with depending on the ‘last mile’ service provided, new research has revealed. Long delivery times top the list of frustrations for consumers (50%), followed closely by paying for returns (42%) and limited stock availability (38%).

Customer Loyalty 70

Customer Loyalty Customer Consumer Internet Retail 70

Retail TouchPoints

JUNE 4, 2020

Supply chain challenges, technology gaps and dwindling cash reserves have resulted in locked-up inventory, lost sales and, in extreme cases, bankruptcies. A Diversified Supply Chain Has Become A New Essential For Retail. The good news: most retailers have the partnerships and technology in place.

Shipping Costs 234

Shipping Costs eCommerce Retail eCommerce Software 234

Retail TouchPoints

AUGUST 11, 2021

From supply chain and labor force disruptions to strict social distancing protocols, online and brick-and-mortar retailers alike have been forced to adapt their businesses practically overnight in order to retain customer loyalty and compete in the evolving digital economy. Leverage technology.

Payment Services 264

Payment Services Retail Electronics Information 264

ESW

APRIL 3, 2023

Brands have to have products and marketing that speak to the target customer and align with the customer’s emotions and values. To bring it all together and create a truly excellent customer experience, brands and retailers need to have the right technology in place.

Channel 78

Channel Customer Loyalty Social Media Customer Experience 78

Retail TouchPoints

DECEMBER 8, 2020

Renewed Emphasis on Convenience Opens the Door for More Customers. The pandemic turned customer behavior on its head, eroding long-standing relationships that took brands years to build. COVID-19 shook customer loyalty, with 73% of U.S. Making the Best of a Black Swan.

Retail 290

Retail Outdoor Information Customer Loyalty 290

RetailMinded

DECEMBER 21, 2022

It’s no secret that inflation and supply will continue to impact retailers and consumers alike, but what else can retail decision makers anticipate and more so, how can they best prepare for a productive and profitable year ahead? Factoring in omni-channel to the best practices of agility and customer care should not be overlooked, either.

Retail 52

Retail Merchant Services Marketing Supplies 52

365 Retail

NOVEMBER 13, 2023

Educational Schedules Back-to-school times often drive a peak period of heightened retail activity as parents rush to get school supplies and stationery. School supplies sales surge in late summer or early autumn, and winter clothing flies off the shelves in autumn. Projected demand must match the supply.

Retail 52

Retail Shipping Costs Multi-channel Supplies 52

Pivotree Blog

OCTOBER 10, 2023

Customer loyalty hinges on your ability to consistently meet their expectations for a positive experience. But if you fall behind on expectations, that loyalty can become tarnished and it won’t be easy to polish up the relationship. Omnichannel demand is still going strong. They’re expected.

Shipping Costs 52

Shipping Costs Omnichannel Shipping Social Media 52

Algopix

JANUARY 22, 2024

This comprehensive guide will explore proven techniques to maximize repeat purchases and cultivate customer loyalty on Amazon. Harnessing the Power of Repeat Purchases The value of repeat customers to an eCommerce business cannot be overstated. According to a study by Deloitte, repeat buyers spend 67% more than new customers.

eCommerce 110

eCommerce Shipping Costs Payment Services Social Media 110