eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

Smile.io

JANUARY 2, 2020

Check out some other amazing loyalty programs in our Top 10 Customer Loyalty Programs of 2018 post. Think of your favorite brand—what type of incentive do they offer you for your loyalty? It’s truly minimal-effort on the customer’s end to earn avocados. Aside from loving their product, what makes you return?

Customer Loyalty 68

Customer Loyalty Customer Travel Customer Retention 68

Algopix

JANUARY 22, 2024

This comprehensive guide will explore proven techniques to maximize repeat purchases and cultivate customer loyalty on Amazon. Harnessing the Power of Repeat Purchases The value of repeat customers to an eCommerce business cannot be overstated. According to a study by Deloitte, repeat buyers spend 67% more than new customers.

eCommerce 111

eCommerce Shipping Costs Payment Services Social Media 111

lateshipment

AUGUST 13, 2021

Dropshipping is a method to fulfill orders by listing products online and passing them to a third-party supplier responsible for shipping them to the customers. This is because these products are already discounted, and engaging in returns or refunds can get expensive given the shipping and logistics involved.

Shipping Costs 130

Shipping Costs Payment Services Shipping Social Media 130

Smile.io

MARCH 20, 2024

In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.    Customer loyalty programs have played a considerable role in fostering repeat purchases.

Shipping Costs 78

Shipping Costs Shopify Customer Loyalty Merchant Services 78

UpSellIt

JULY 13, 2023

Data and Insights: Omnichannel retailing leverages customer data and insights to deliver personalized experiences, whereas multichannel retailing tends to analyze separately. Take a look at the key omnichannel strategies your brand should implement to strengthen client relationships, boost customer loyalty, and increase revenue.

Omnichannel 103

Omnichannel Multichannel Payment Services Retail 103

Smile.io

MAY 15, 2024

. - There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io to retain customers. Adding points, VIP, or referral programs with Smile.io has to offer.

Payment Services 46

Payment Services Merchant Services eCommerce Payments 46

UpSellIt

MARCH 3, 2023

Provide Personalized Recommendations Successful ecommerce brands focus on personalization, and AI-driven product recommendations are an excellent strategy to cater to specific shoppers’ needs. Recommendations should be as seamless as possible, unless a user is truly about to abandon your website. Here’s how you achieve it.

Conversion Optimization 78

Conversion Optimization Recommendation Shipping Costs Clothing 78

UpSellIt

MARCH 3, 2023

Provide Personalized Recommendations Successful ecommerce brands focus on personalization, and AI-driven product recommendations are an excellent strategy to cater to specific shoppers’ needs. Recommendations should be as seamless as possible, unless a user is truly about to abandon your website. Here’s how you achieve it.

Conversion Optimization 78

Conversion Optimization Recommendation Shipping Costs Clothing 78

BigCommerce

AUGUST 17, 2018

If you’ve got a wide selection of products to choose from in your brick-and-mortar store, we recommend narrowing your inventory down to approximately 100 of the best-selling items for your online marketplace. “We Studying at night about photography, lighting, and modeling poses became a six-month undertaking.”.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

Retail TouchPoints

MARCH 14, 2023

These include not just costly shipping and processing fees but also the extra promotions or liquidations needed to move excess inventory. Fighting Fraud Shouldn’t Affect Legitimate Customers No returns policy, whether generous or strict, can help retailers fight back against another major returns challenge: fraud. billion annually.

Shipping Costs 225

Shipping Costs Retail Fulfillment Channel 225

BigCommerce

FEBRUARY 1, 2018

Let’s say that you are a solopreneur that has to handle emails from customers, packaging and shipping products, and marketing via your social media networks. Set aside an hour or two before you need to leave to drop off packages or before your carrier comes to pick up packages to do shipping and handling preparation.

Social Media 374

Social Media BigCommerce Blog Shipping Costs 374

Smile.io

OCTOBER 18, 2019

Indigo introduced many enhancements to their former plum rewards program including free shipping, discounts, and VIP access to exclusive events. Will this program revamp keep Indigo’s customers turning to the next page or have them shutting the cover for good? Understanding what your customers want is the first chapter.

Books 36

Books Shipping Costs Subscription Shipping 36

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 77

Customer Loyalty Customer Jewelry Social Media 77

Omnisend

MAY 9, 2023

Reading Time: 11 minutes Why write an apology email to customers? While mistakes like a wrong email or delayed shipment are all too common in the business world, they can lead to a negative customer experience. And, two bad experiences are enough for 86% of customers to switch their loyalties.

Customer 78

Customer Payment Services Shipping Costs Shipping 78

Omnisend

MAY 9, 2023

Reading Time: 11 minutes Why write an apology email to customers? While mistakes like a wrong email or delayed shipment are all too common in the business world, they can lead to a negative customer experience. And, two bad experiences are enough for 86% of customers to switch their loyalties.

Customer 78

Customer Payment Services Shipping Costs Shipping 78

Kibo

DECEMBER 14, 2021

Another study found that millennials make 54% of their purchases online and that millennials like to compare product features and prices. They also think it is easier and more convenient to research by themselves or message customer support than going to a brick-and-mortar store and asking salespeople for help. A New Focus on Values.

Social Media 62

Social Media Retail Mobile Omnichannel 62

SellBrite

AUGUST 30, 2017

According to a study by YouGov , 78% of consumers read reviews before deciding whether to buy a product. Here’s an example note for feedback requests and packing slip messages that Amazon recommends. To avoid risking their reputation with shipping errors, many Amazon sellers opt to register for Fulfillment by Amazon (FBA).

Merchant Services 305

Merchant Services Fulfillment Shipping Costs Order Fulfillment 305

Kissmetrics

FEBRUARY 16, 2021

How do you inspire customer loyalty? Most marketers focus on acquiring new customers when it comes to paid marketing. That’s understandable—who wouldn’t want new customers? Bringing in new customers can help your brand grow, but studies show that loyal customers are the lifeblood of your business.

Customer Loyalty 269

Customer Loyalty Customer Shipping Costs Social Media 269

Kibo

JULY 2, 2014

In a recent article , Smith revealed findings from a June 2014 study by UPS and comScore. Lower shipping costs and faster delivery times lead to higher conversion rates. The chart below highlights some of the key findings from the UPS/comScore study. One of the key takeaways? Yep, no surprise there.)

Shipping Costs 62

Shipping Costs B2C B2B Shopping Carts 62

SellBrite

FEBRUARY 27, 2019

It’s easy to ship products in any box, but by taking an extra step to include phrases on the outside and inside of the box, ModCloth is able to showcase itself as a brand that embodies uniqueness and truly cares about its customers. Packaging is more than just a box to ship products in.

eCommerce 139

eCommerce Social Media Magazine Subscription 139

Ecommerce Platforms

FEBRUARY 25, 2019

However, combining referral marketing tactics, user-generated content and customer loyalty helps subscription businesses grow. How often the customer is charged. How often a product is shipped. Customers who order a subscription product will be charged when they sign up. Customer Support. Sounds good?

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

Kissmetrics

JANUARY 17, 2018

You not only want customers to buy your products; you want them to keep buying. Ecommerce brands accomplish this by making their best customers feel valued. Do so by giving them valuable rewards through a customer loyalty program. NaturallyCurly invited customers and fans to its “No sugar challenge.” Cross-sell.

eCommerce 225

eCommerce Live Chat Shipping Costs Social Media 225

GetElastic

SEPTEMBER 16, 2021

As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. Customers can order cars online and have them shipped to their homes.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. Customers can order cars online and have them shipped to their homes.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

BigCommerce

FEBRUARY 23, 2018

That’s what we’ll cover today, teaching you how to Implement a customer loyalty program that works for your brand. We’ll cover: What an ecommerce customer loyalty program is. The various components involved in building out a customer loyalty program. What is a Customer Loyalty Program?

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

Smile.io

AUGUST 2, 2023

Transactional rewards 💳 Transactional rewards are financial incentives that customers can use to save money on future purchases.  From free shipping to dollars off, these rewards are extremely common in customer loyalty programs, and are quite popular with many types of shoppers. 💲 Smile.io

Shipping Costs 48

Shipping Costs Events Social Media Fashion 48

Smile.io

SEPTEMBER 10, 2020

Here are some ideas we recommend implementing into your eCommerce marketing strategy to attract more prospects to your website. Create a blog No matter the size of your eCommerce business, blogging is a great strategy to attract customers. Some things that we’ve seen work well are comparison guides and case studies.

Consumer 46

Consumer Social Media SEO Webinar 46

SellBrite

FEBRUARY 11, 2019

Amazon takes this information and shows customers products related to items they’ve recently browsed and makes recommendations based on their search habits: At the bottom of the homepage, customers can also see more recommendations based on recent purchases and a history of products they’ve recently viewed.

eCommerce 81

eCommerce Shipping Costs Social Media Shipping 81

Smile.io

APRIL 13, 2022

However, some of the most beloved cardmember-only rewards like free shipping are available to everyone now. Loyal customers are frustrated with the lack of exclusivity of the rewards and are having a hard time finding the benefits of the card. Tweets showing customer frustrations with Old Navy’s rewards program.

Shipping Costs 84

Shipping Costs Department Stores Payment Services Customer 84

Korona

NOVEMBER 10, 2022

Additionally, the success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%. Below are some strategies to withstand the recession without raising prices by strengthening customer loyalty. Launch or ramp up a rewards program. How can this work?

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

Ecommerce Platforms

JUNE 16, 2023

We sprinkled in apps from all categories, ranging from marketing to sales, social media to shipping, and customer service to reporting. Oberlo is a dropshipper's dream because it imports large lists of products from AliExpress, and you don't have to worry about shipping, storage or packaging.

Shopify 211

Shopify Shipping Costs Merchant Services Shipping 211

Lemonstand

JANUARY 3, 2019

Offers are a great tool to increase conversions, foster eCommerce customer loyalty and drive long-term business value. Today I’ll share some concepts and offers that can be used by online retailers to drive eCommerce customer loyalty. In short, it pays to harvest eCommerce customer loyalty.

Customer Loyalty 72

Customer Loyalty eCommerce Customer Shipping Costs 72

SellBrite

OCTOBER 16, 2019

While B2C buyers are often looking for speedy delivery — such as Amazon Prime’s free two-day shipping — B2B buyers are generally more concerned with receiving regular deliveries on a reliable schedule. B2C purchases can usually be made by various means, including credit card or PayPal, and payment is received before goods are shipped.

B2B 90

B2B eCommerce B2C Merchant Services 90

Prisync

AUGUST 9, 2018

You can do this through recommendations for other similar products on your product pages, or perhaps showcase new, exciting products on social media. Start early or offer fast, free shipping. Offering free shipping will be a life-saver for people who have left buying their supplies until the last minute.

eCommerce 42

eCommerce Shipping Costs Shipping Social Media 42

eCommerce CEO

JANUARY 30, 2019

From our study, the average organic traffic score and SEO rating sucked for sites on Weebly. It allows you to sell digital goods and physical products, take reviews, manage inventory, real-time shipping/tracking, site search, SSL security, free domain membership accounts, inventory management, and coupons.

Shipping Costs 49

Shipping Costs eCommerce Volusion Drop Ship 49

Kissmetrics

AUGUST 6, 2021

This way, you can ensure each touchpoint is meaningful, resulting in a positive CX and, ultimately, higher customer retention rates. Design an Effective Customer Loyalty Program. Part of your customer journey must include creating a customer loyalty program. Define the rules of your loyalty program.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302