UpSellIt

NOVEMBER 16, 2022

Product recommendations are the new standard in ecommerce with the market size projected to reach $12 billion by 2025. Consumers expect recommendations, and their ability to boost KPIs plays a huge factor in their growing popularity. Take a look at theses six variations so your brand can strategize with confidence.

Recommendation 78

Recommendation Shipping Costs Customer Loyalty Consumer 78

Korona

MARCH 25, 2022

With repeat customers spending 33% more than new customers on average, increasing customer loyalty is one of the most effective ways to boost your bottom line. Loyal customers have a higher average lifetime value and are a reliable source of revenue for your brand. . 7 Ways to Improve Customer Loyalty.

Customer Loyalty 98

Customer Loyalty eCommerce Customer Social Media 98

Korona

OCTOBER 12, 2022

Nothing is more rewarding for a liquor store owner than customers who are loyal to their store and recommend it to their friends and family. According to a recent Chase Design study, up to 90% of consumers prefer to buy their liquor in-store. Building customer loyalty requires a strong relationship based on trust.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Korona

OCTOBER 12, 2022

Nothing is more rewarding for a liquor store owner than customers who are loyal to their store and recommend it to their friends and family. According to a recent Chase Design study, up to 90% of consumers prefer to buy their liquor in-store. Building customer loyalty requires a strong relationship based on trust.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Retail TouchPoints

OCTOBER 29, 2021

With the help of conversational AI, customers could interact with these digital agents 24/7, seek information in real time and track orders without the need for human intervention. A study by Retail Dive showed that 62% of customers prefer physical stores because they can feel, touch and see the product.

Customer Loyalty 250

Customer Loyalty Recommendation Supplies POS 250

UpSellIt

FEBRUARY 13, 2019

Customer loyalty is more important than ever. Case in point – Apple, one of the most successful brands in history, has an 87% customer retention rate. Research shows that it is 5 times more cost-effective to convert a returning customer than a new one. So how do we create an emotional connection with customers?

Customer Loyalty 61

Customer Loyalty Shipping Costs Customer Shipping 61

Groove

JUNE 9, 2021

Incentives include anything that your target audience finds valuable, such as a special first-time discount, an entrance into a giveaway, a free downloadable piece of content like a video course or case study, a checklist and so much more. We recommend building various lists to segment subscribers based on their interests and demographics.

Marketing 367

Marketing Social Media Customer Loyalty Shopping Carts 367

Retail TouchPoints

JULY 24, 2023

Navigating these touch points can be challenging, but the potential rewards, like enhanced customer loyalty, are worth the additional effort. In a recent study, Adobe found that emails with personalized subject lines receive almost 20% higher open rates than mass emails. Yet subject lines are just the beginning.

Small Business Retail 246

Small Business Retail Marketing Retail Social Media 246

Retail TouchPoints

SEPTEMBER 21, 2023

For one, an efficient AI-driven system can mean timely updates, personalized product recommendations and proactive assistance, making the wait for our desired items less tedious and more delightful. tickets, offer dynamic discounts to hesitant customers and even nudge satisfied buyers toward referrals.

eCommerce 264

eCommerce Customer Loyalty eCommerce Platforms Shipping Costs 264

Retail TouchPoints

JUNE 27, 2022

How can businesses position themselves to attract consumers and deliver an exceptional in-store experience that builds customer loyalty and drives sales? Frontline sellers hold powerful influence over customer purchasing behavior. Studies indicate that 49% of online shoppers rely on influencers while making purchasing decisions.

Retail 288

Retail Recommendation Games Consumer 288

Smile.io

APRIL 15, 2024

Referral programs allow brands to mobilize existing customers as marketers by incentivizing both parties. A recommendation from a peer is always more trustworthy, making referrals a great acquisition tool that converts.  with the other ecommerce tools you use to sync customer loyalty data.

Social Media 71

Social Media POS Gifts Events 71

Retail TouchPoints

SEPTEMBER 19, 2023

Customer experience (CX) optimization is a necessity for ecommerce retailers and other online businesses that want to convert visitors, drive sales and cultivate customer loyalty. Whatever the reason, the data illustrates the importance of understanding what your particular customers want.

Customer Experience 285

Customer Experience Customer eCommerce Customer Loyalty 285

Retail TouchPoints

SEPTEMBER 22, 2022

This type of localization benefits the consumer by providing a more seamless, personalized and successful shopping experience, and it benefits the retailer by increasing customer loyalty and overall sales. If a store is devoid of desired colors or sizes, or the product itself, this will inevitably result in customer dissatisfaction.

Customer Loyalty 308

Customer Loyalty Social Media Customer Experience Fashion 308

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

Groove

NOVEMBER 12, 2020

Modern-day businesses will struggle to be successful if they don't understand who their customers are. Understanding your customers and your audience is at the core of inbound marketing , which is the ideology of attracting, engaging and delighting customers. Identify Your Customers' Biggest Pain Points.

Customer Experience 356

Customer Experience Improvements Customer Social Media 356

Smile.io

MARCH 7, 2023

As one of the more affordable coffee brands compared to premium competitors like Starbucks or Dunkin Donuts, Tim Hortons appeals to customers who want value in their purchase. As a general rule of thumb, we recommend giving 3-10% back in points for every dollar spent. would cost them 800 points, or $80.

Games 61

Games Events Mobile Social Media 61

Smile.io

JANUARY 2, 2020

Check out some other amazing loyalty programs in our Top 10 Customer Loyalty Programs of 2018 post. Think of your favorite brand—what type of incentive do they offer you for your loyalty? Aside from loving their product, what makes you return? It’s got it all!

Customer Loyalty 67

Customer Loyalty Customer Travel Customer Retention 67

UpSellIt

AUGUST 23, 2023

When customer concerns and hesitations are addressed, you’ll find a significant increase in conversions and customer satisfaction. This approach enables businesses to dynamically tailor content, recommendations, and user interfaces based on individual preferences and behavior, regardless of the platform or device being used.

eCommerce 126

eCommerce Recommendation Omnichannel Customer Data 126

Smile.io

JANUARY 23, 2023

tarte perks has its fair share of blemishes and problem areas when it comes to its customer loyalty experience. While influencers are a great way to build your community, with 67% of beauty shoppers turning to influencers for product recommendations, it only works when it's authentic.

Customer Retention 47

Customer Retention Social Media Customer Blog 47

Groove

DECEMBER 3, 2020

HubSpot automated workflows can be used to promote new content, capture abandoned carts , follow-up with customers post-purchase and so much more. Use an eCommerce workflow to attract your audience with welcome emails, product recommendations and so much more. Delighting Customers. Engaging With Your Audience.

X-cart 221

X-cart Customer Retention Shopping Carts eCommerce 221

Retail TouchPoints

SEPTEMBER 12, 2022

From negatively affecting customer loyalty to damaging brand reputation to skewing analytics and spiking ad spend — when you’re selling to bots, a sale’s not just a sale. Bots break down customer trust and loyalty. Every retailer knows loyal customers are your most valuable asset. Let’s look at why.

Retail 289

Retail Beauty and Health eCommerce Social Media 289

Retail TouchPoints

SEPTEMBER 30, 2021

Transforming Insight to Earnings and Loyalty. This translates into product recommendations that improve customer experience and loyalty, differentiation and revenue. Improving the customer experience with insight like this doesn’t just create mutually beneficial relationships between brand and customer.

Consumer 296

Consumer Social Media Improvements Customer Loyalty 296

UpSellIt

MARCH 22, 2023

Upselling involves persuading customers to buy more by offering them a better version of what they already want. It’s easier to sell to an existing customer than it is to acquire a new one. Studies show that the probability of selling to an existing customer is 50% to 80% higher than attracting a new one.

Payment Services 78

Payment Services Payments Recommendation Customer Loyalty 78

Algopix

JANUARY 22, 2024

This comprehensive guide will explore proven techniques to maximize repeat purchases and cultivate customer loyalty on Amazon. Harnessing the Power of Repeat Purchases The value of repeat customers to an eCommerce business cannot be overstated. According to a study by Deloitte, repeat buyers spend 67% more than new customers.

eCommerce 110

eCommerce Shipping Costs Payment Services Social Media 110

UpSellIt

JULY 13, 2023

Take a look at the key omnichannel strategies your brand should implement to strengthen client relationships, boost customer loyalty, and increase revenue. Tailor promotions, recommendations, and messages based on your customers’ preferences and behaviors. AI-Recommendations Mobile Exit Detect 2.

Omnichannel 101

Omnichannel Multichannel Payment Services Retail 101

Smile.io

MARCH 20, 2024

In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.    Customer loyalty programs have played a considerable role in fostering repeat purchases.

Shipping Costs 77

Shipping Costs Shopify Customer Loyalty Merchant Services 77

UpSellIt

MARCH 3, 2023

Provide Personalized Recommendations Successful ecommerce brands focus on personalization, and AI-driven product recommendations are an excellent strategy to cater to specific shoppers’ needs. Recommendations should be as seamless as possible, unless a user is truly about to abandon your website. Here’s how you achieve it.

Conversion Optimization 78

Conversion Optimization Recommendation Shipping Costs Clothing 78

UpSellIt

MARCH 3, 2023

Provide Personalized Recommendations Successful ecommerce brands focus on personalization, and AI-driven product recommendations are an excellent strategy to cater to specific shoppers’ needs. Recommendations should be as seamless as possible, unless a user is truly about to abandon your website. Here’s how you achieve it.

Conversion Optimization 78

Conversion Optimization Recommendation Shipping Costs Clothing 78

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Creating personalized product recommendations.

B2B 146

B2B eCommerce Customer SEO 146

Sailthru

JANUARY 19, 2023

50% plan to make less impulsive purchases this year, with most doing more research (50%), waiting for sales (47%) and relying on loyalty benefits (46%) when purchasing from their favorite brands. Earning this customer loyalty demands more than just rewards.

Consumer 78

Consumer Marketing Customer Loyalty Channel 78

Kissmetrics

AUGUST 12, 2021

It’ll earn you good press and build a positive reputation while increasing customer loyalty. Ask customers what they’d like to see changed, what new menu items they’d love, or what specials would bring them back. In fact, studies show humans crave newness. For example, look at Sandwich Hag’s Instagram post.

Social Media 331

Social Media Marketing Information Other 331

365 Retail

DECEMBER 20, 2023

Bonuses & Rewards: Enhancing customer loyalty Organisations are investing substantial amounts of money in the development and execution of rewards programmes, ranging from airlines providing frequent flier incentives to telecoms firms reducing costs to attract more customers. The company’s interest is reasonable.

Customer Retention 52

Customer Retention Customer Customer Loyalty Merchant Services 52

Retail TouchPoints

MARCH 14, 2023

Fighting Fraud Shouldn’t Affect Legitimate Customers No returns policy, whether generous or strict, can help retailers fight back against another major returns challenge: fraud. A study by Appriss Retail and the National Retail Federation estimated that 10.4% Personalizing to your customer base is something that we recommend.”

Shipping Costs 261

Shipping Costs Retail Fulfillment Channel 261

Smile.io

OCTOBER 18, 2019

Another unique opportunity for members to earn points is presented through their recommendations section. As a book lover, I am constantly reading reviews and seeking out recommendations to find my next great read. Plum PLUS rewards uses data from previous ratings and purchases to suggest custom recommendations for each customer.

Books 36

Books Shipping Costs Subscription Shipping 36

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 76

Customer Loyalty Customer Jewelry Social Media 76

Kissmetrics

OCTOBER 5, 2020

This boosts customer loyalty and makes people feel more of an affinity with your brand. Hence, you should look for case studies, testimonials and reviews that show the agency is capable. Check out the company’s top brass and see if they have been endorsed and recommended by clients and peers. Increase Engagement.

Social Media 363

Social Media B2B Document Information 363

Omnisend

MAY 3, 2023

Product upsell emails The goal of product upsell emails is to increase the average order value (AOV) of each customer by encouraging them to buy more products. By offering personalized product recommendations, brands can improve customer experience and build loyalty.

Marketing 147

Marketing Download White Paper Recommendation 147