Sailthru

MARCH 27, 2019

In other words, marketers should be buying an output, not a technology. How can you build a better customer retention strategy without measuring your current performance? For more in-depth explanations about the above use cases and four others — as well as the importance of integrating them — download the guide here.

Marketing 111

Marketing Customer Retention Download Recommendation 111

BigCommerce

SEPTEMBER 21, 2018

Earn commissions on actions like email sign-ups, social media follows, form submissions, content downloads, etc. After all that, there are some final factors you need to consider when calculating commissions, including customer retention and lifetime value. Know your customer retention rate. Source: Smart Insights.

eCommerce 344

eCommerce Customer Retention Payments Management 344

365 Retail

AUGUST 17, 2022

The most forward-thinking retail marketers are ‘progressively profiling’ customers’ interests, preferences, motivations and desires. Technology like AI and machine learning has made it now even easier to determine who gets the next message and when. . Download Cheetah’s back-to-school white paper.

White Paper 59

White Paper Retail Payment Services Payments 59

365 Retail

OCTOBER 20, 2022

True personalisation offers products your customer has expressed an interest in – derived from preference insights and purchase motivations that they have explicitly told you. This is zero-party data, and is the path this holiday season to increased revenue and customer retention. . Deliver a true omnichannel experience .

Retail 52

Retail Omnichannel Customer Retention Channel 52

GetElastic

APRIL 28, 2016

In the movie industry for example, some outlets allow customers to download or stream movies and at the same time, offer merchandise related to the move. So when sixteen-year-old Cody wants to watch the next Spiderman film, he can purchase the download and at the same time buy the t-shirt and the full set of Spidey films.

Multi-channel 113

Multi-channel Online Catalogues eCommerce eCommerce Platforms 113

ROI Revolution

MAY 6, 2021

Download our 2021 Ecommerce Tech + Trends Report to uncover strategies & insights that will propel your brand forward in 2021. After all, a 2017 Harvard Business Review study found that customers who use multiple channels rather than a single channel spent an average of 4% more when shopping in-store and 10% more when shopping online.

Omnichannel 135

Omnichannel Merchant Services Social Media Payment Services 135

Kissmetrics

MARCH 22, 2018

Stitch Labs is a purpose-built inventory management software to help brands improve customer experience and scale efficiency. Download the original guide here. When we talk about the future of retail, industry news is abuzz with the idea of brands creating experiences for their customers.

Customer Experience 279

Customer Experience Customer Shipping Costs Gifts 279

ViiBE Blog - Retail

APRIL 15, 2021

Co-browsing is a recent technology that allows a customer visiting a web page to share their screen in real time with a customer service representative. Co-browsing allows the representative to follow along with the customer as they navigate the website. increase in customer retention and a 4.8%

Live Chat 52

Live Chat Customer Experience Customer Retention eCommerce 52

365 Retail

OCTOBER 31, 2022

It’s now also a prime time to re-engage dormant customers. Retention will always yield a far higher ROI than acquisition. So try and win back less engaged customers by asking them questions, offering deals and adding a personal touch.

Marketing 52

Marketing Retail Shipping Costs Customer Retention 52

BigCommerce

APRIL 14, 2017

Here is what Jennifer Joyce, the Vice President of Marketing at Kurgo had to say about her company’s experience with Klaviyo: We like Klaviyo because it provides much more advanced technology at a small business price versus other email service providers. “We Want to see exactly how much you could save? Use our abandoned cart calculator here.

Shipping Costs 411

Shipping Costs Payments Payment Services BigCommerce 411

AcquireConvert

OCTOBER 23, 2022

Email marketing is the practice of sending personalized emails to groups of customers in your list — usually with the aim of customer education, customer acquisition or customer retention. Re-contacting customers who have not been active for a while (re-engagement emails).

Marketing 52

Marketing Mobile Small Business Retail Customer Retention 52

Retalon

SEPTEMBER 24, 2020

In truth, while the need for these drastic changes may have been highlighted by the pandemic, the retail industry has been decisively moving to adapt new technology for a while. McKinsey illustrates the effects of digitization as having a great omni-channel experience for both retailer and customer.

Fashion 41

Fashion eCommerce Supplies Customer Retention 41

OrderDynamics

DECEMBER 27, 2018

“Our findings showed that omnichannel customers loved using the retailer’s touchpoints, in all sorts of combinations and places. Not only did they use smartphone apps to compare prices or download a coupon, but they were also avid users of in-store digital tools such as an interactive catalog, a price-checker, or a tablet.”.

Channel 52

Channel Consumer Shipping Costs Multi-channel 52

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

ViiBE Blog - Retail

JANUARY 15, 2021

Quality of experience, more so than price, is the key metric that customers use when choosing products. In fact, 86% of buyers are willing to pay more for great customer experience. Modern technology trends like co-browsing are quickly being adopted by companies to distinguish themselves from competitors. for all others.

Omnichannel 52

Omnichannel Live Chat Comparison Shopping X-cart 52

ViiBE Blog - Retail

JANUARY 15, 2021

Quality of experience, more so than price, is the key metric that customers use when choosing products. In fact, 86% of buyers are willing to pay more for great customer experience. Modern technology trends like co-browsing are quickly being adopted by companies to distinguish themselves from competitors. for all others.

Omnichannel 52

Omnichannel Live Chat Comparison Shopping X-cart 52

AcquireConvert

NOVEMBER 24, 2022

Call-to-action (CTA) : a line that aims to create a sense of urgency and persuade a customer in your store to take a specific action, such as “shop now”, “buy now”, “add to cart” or “download now”. Customer lifetime value (CLV): an estimate of the total worth of a customer throughout their relationship with the ecommerce business.

Payment Services 36

Payment Services eCommerce Payments Shipping Costs 36

FastSpring

APRIL 22, 2020

In the SaaS industry, 35% of customer retention is considered above average, and since you’re selling subscriptions, it’s essential to generate as many leads as possible. Focusing on creating a consistent targeted content can help in growing and keeping your retention rate above average. Source: Dropbox.

PPC 92

PPC Marketing SEO Subscription 92

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 77

Customer Loyalty Customer Jewelry Social Media 77

Omnisend

APRIL 20, 2021

Throughout the whole customer journey , people take countless actions such as clicking on your site, browsing through different pages, comparing different products, subscribing to grab a coupon code, or even downloading a free ebook. This simply means they are sharing their valuable data with you. Instant transaction.

Mobile 78

Mobile Payment Services Omnichannel Social Media 78

FastSpring

AUGUST 11, 2020

For example, customers can download content and digital downloads automatically if a website is integrated with FastSpring. The customer can then choose how to pay for it depending on their circumstances. To keep customers on board, companies are turning to subscription-based relationships.

Subscription 92

Subscription Payments Payment Services Shipping Costs 92

ChannelAdvisor

MAY 16, 2018

And to earn that trust, you need to provide consistently exceptional customer experiences and services. Technology makes it easy to automate processes, but at the end of the day, consumers like creating meaningful connections with other humans. It goes without saying that consumers trust peer recommendations over advertising.

Consumer 78

Consumer Social Media Multi-channel Gifts 78

Ecommerce Platforms

MARCH 17, 2020

Plus, you'll be pleased to hear, you can extend the overall functionality of your Shopify store by downloading and using the apps available on Shopify's App Store. With the help of these extensions, you can customize both the aesthetic and practical sides of your store, as you learn more about the ever-evolving needs of your customers.

eCommerce Platforms 169

eCommerce Platforms Shopify Payment Services Merchant Services 169

Demac Media

SEPTEMBER 12, 2017

In fact, 80% of retail professionals indicate that email marketing is their greatest driver of customer retention. Even though email has been around for decades, the technology behind it hasn’t changed much. ROI with email is getting bigger, and email sends have kept growing. Be on the lookout for a changing of regulations.

Marketing 43

Marketing Telecommunications Multi-channel Mobile 43

ROI Revolution

JULY 2, 2020

Download your report today and use promo code 1000ROI30 to get your discount! More than one-third of the small- to mid-sized businesses surveyed say they’re pivoting their supply chains during this time, with around 25% investing in new technology or aligning their IT systems in some way in response to the COVID-19 pandemic.

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

ROI Revolution

OCTOBER 1, 2020

Technology. Download your report today and use promo code 1000ROI30 to get your discount! With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. 8/7 update. 6/11 update. COVID-19 ecommerce industry impacts. A key pain point for SMBs has been liquidity.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

Retalon

AUGUST 5, 2020

Navigating changing consumer tastes and the evolving technology landscape has always made retail a challenging industry. In the longer term, product categories rise and fall as technologies or customer tastes change. Customer Lifetime Value Benchmark Example. DOWNLOAD OVERVIEW. Revenue Growth Benchmark Example.

Retail 41

Retail Merchant Services Improvements Accessories 41

Ecommerce Platforms

JUNE 1, 2020

A Git integration to create repositories of your website that you can access later, download, and edit on local branches. Launched in 2013, Kinsta uses the best technology for its tech stack, including Ubuntu, PHP 7.4, mo, which is usually priced at $34.95/mo. Nginx, HTTP/2, and MariaDB.

WooCommerce 152

WooCommerce Shipping Costs Payment Services Marketing 152

ROI Revolution

JUNE 2, 2020

More than one-third of the small- to mid-sized businesses surveyed say they’re pivoting their supply chains during this time, with around 25% investing in new technology or aligning their IT systems in some way in response to the COVID-19 pandemic. The demand for faster downloading speed is higher than ever. 4/7 update. Tech update.

eCommerce 122

eCommerce Payment Services Merchant Services Shipping Costs 122

ROI Revolution

AUGUST 4, 2020

Download your report today and use promo code 1000ROI30 to get your discount! More than one-third of the small- to mid-sized businesses surveyed say they’re pivoting their supply chains during this time, with around 25% investing in new technology or aligning their IT systems in some way in response to the COVID-19 pandemic.

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

ROI Revolution

SEPTEMBER 9, 2020

Technology. Download your report today and use promo code 1000ROI30 to get your discount! With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. 8/7 update. 6/11 update. COVID-19 ecommerce industry impacts. A key pain point for SMBs has been liquidity.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147

ROI Revolution

NOVEMBER 4, 2020

Technology. Download your report today and use promo code 1000ROI30 to get your discount! With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. 8/7 update. 6/11 update. COVID-19 ecommerce industry impacts. A key pain point for SMBs has been liquidity.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

MARCH 2, 2021

Technology. Download your report today and use promo code 1000ROI30 to get your discount! With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. 8/7 update. 6/11 update. COVID-19 ecommerce industry impacts. A key pain point for SMBs has been liquidity.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

DECEMBER 3, 2020

Technology. Download your report today and use promo code 1000ROI30 to get your discount! With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. 8/7 update. 6/11 update. COVID-19 ecommerce industry impacts. A key pain point for SMBs has been liquidity.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

APRIL 8, 2021

Download our 2021 Ecommerce Tech + Trends Report to uncover strategies & insights that will propel your brand forward in 2021. Technology. Download your report today and use promo code 1000ROI30 to get your discount! How can your brand capitalize on new opportunities despite the uncertainty to exceed your goals this year?

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

MAY 6, 2021

Download our 2021 Ecommerce Tech + Trends Report to uncover strategies & insights that will propel your brand forward in 2021. Technology. Download your report today and use promo code 1000ROI30 to get your discount! How can your brand capitalize on new opportunities despite the uncertainty to exceed your goals this year?

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JANUARY 5, 2021

Technology. Download your report today and use promo code 1000ROI30 to get your discount! With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. 8/7 update. 6/11 update. COVID-19 ecommerce industry impacts. A key pain point for SMBs has been liquidity.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147