Smile.io

JANUARY 10, 2022

Tips on Branding your Loyalty Program to Increase Customer Retention Do you sell products online or have you built a real, successful brand? Relish Cooking Studio offers a variety of cooking class formats including virtual public classes, virtual private events, and in-studio private parties for those close to Kitchener, Ontario.

Hobbies 77

Hobbies eCommerce Books Arts 77

ESW

MAY 23, 2018

These hurdles include changes in payment processing and cyber security, managing customized orders and varying membership levels, packaging and shipping complexities, timing deliveries, customer churn, rapid growth, and integrating rewards and loyalty programs. Uncertainties of rapid growth and customer churn.

Payment Services 60

Payment Services Subscription Operations eCommerce 60

SellBrite

MAY 6, 2019

When Pinterest first launched back in 2010, it was the go-to place for women to browse and pin the latest fashion, decor, and meal planning trends. This seamless customer experience speeds up the buying process because instead of visiting multiple websites to compare products and prices, customers can comparison-shop in one place.

eCommerce 141

eCommerce Social Media Comparison Shopping SEO 141

Smile.io

FEBRUARY 16, 2023

When you look at the numbers, the fashion industry is an extremely attractive market to be in (pun fully intended). This is directly related to the fact that, as a society, we love to shop for fashion. With so much money being spent every year, the fashion industry is extremely competitive.

Fashion 61

Fashion Social Media Events Small Business Retail 61

BigCommerce

FEBRUARY 23, 2018

For instance, if you spent $5 to earn a customer and you know that over the course of that customer’s lifetime with your brand, they will likely spend about $100, that’s a great lifetime value to churn (or cost to acquire a customer) ratio ( LTV to CAC ). Acquire new customers. Reduce advertising costs.

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

Smile.io

FEBRUARY 2, 2024

Repeat Customer Rate 💡 Repeat Customer Rate is the proportion of orders from customers placing at least their second order with a store within the year. Repeat customer rate has increased or remained constant across industries in 2023, indicating increased customer retention. reward discount code.

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 77

Customer Loyalty Customer Jewelry Social Media 77

Lemonstand

JUNE 21, 2018

Here’s some food for thought: it costs seven times as much to acquire a new customer than it is to retain an existing one. Rather than scramble for sales from strangers, e-tailers should consider how they can squeeze more of their current base of customers. As noted, customer acquisition is expensive.

eCommerce 46

eCommerce Shipping Costs Customer Merchant Services 46

ROI Revolution

MARCH 2, 2021

36% of consumers have experienced substantial shipping delays due to COVID-19 ( Narvar ). 35% of US adults are concerned about the stability of their investments, with 19% worried about having enough income to pay for day-to-day expenses. The annual sales event took place on October 13 and October 14 this year across the U.S.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

DECEMBER 2, 2021

Shipping, inventory, and fulfillment are the basic underpinnings of a business that must work flawlessly for marketing & advertising to be worth it – and they are all in flux right now. Consumers spent nearly $2 billion more on Cyber Monday compared to Black Friday, bringing the online-centric shopping event to a total of $10.7

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

OCTOBER 1, 2020

BOPIS also brings consumers the immediate satisfaction of receiving their item almost immediately without having to search for it in the store or wait for it to be shipped. Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. 9/14 update. 9/9 update. 7/29 update. 7/9 update.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

AUGUST 5, 2021

While consumers enjoy BNPL for its ease of use, flexibility, and low interest rates, 57% say they regret using BNPL because it was too expensive. billion over last year’s two-day sales event. 45% of shoppers are more inspired to make a purchase by convenience than price. are seeing customers be less willing to pay full price.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JANUARY 5, 2021

35% of US adults are concerned about the stability of their investments, with 19% worried about having enough income to pay for day-to-day expenses. The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. In fact, 52% of DTC brands have seen surges in demand. 9/14 update.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

DECEMBER 3, 2020

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. The annual sales event took place on October 13 and October 14 this year across the U.S. billion over the two-day sales event, according to a press release from Amazon. and 18 other countries. 9/14 update.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

NOVEMBER 4, 2020

The annual sales event took place on October 13 and October 14 this year across the U.S. billion over the two-day sales event, according to a press release from Amazon. Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. and 18 other countries. billion – up from $7.16

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

AUGUST 4, 2020

Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. And now it’s been pushed back again to give time for the marketplace giant to get all its shipping and fulfillment ducks in a row, including the hiring of more than 175,000 new workers. 7/29 update. 7/9 update. 7/9 update.

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

ROI Revolution

SEPTEMBER 9, 2020

Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. 9/9 update. 7/29 update.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147

ROI Revolution

JULY 1, 2021

While consumers enjoy BNPL for its ease of use, flexibility, and low interest rates, 57% say they regret using BNPL because it was too expensive. billion over last year’s two-day sales event. 45% of shoppers are more inspired to make a purchase by convenience than price. are seeing customers be less willing to pay full price.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JUNE 1, 2021

of CMOs have observed an increase in customers’ openness to new digital offerings introduced during the pandemic, with nearly 60% also seeing customers do more digital research before purchasing. are seeing customers be less willing to pay full price. COVID-19 brings increased consumer openmindedness. January 7 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 2, 2020

It quickly grew from a $415M event to more than $7B in 2019. Customer Acquisition to Retention: Now available on demand. 52% are cutting operational costs, with 54% freezing hiring. In paid search, the average cost per click of a digital automotive ad has dropped 31% year-over-year. 6/25 update. Dive deeper here!

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

ROI Revolution

JANUARY 5, 2022

Shipping, inventory, and fulfillment are the basic underpinnings of a business that must work flawlessly for marketing & advertising to be worth it – and they are all in flux right now. are seeing customers be less willing to pay full price. Business being good isn’t always a good thing. eMarketer). billion in revenue.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

MAY 6, 2021

of CMOs have observed an increase in customers’ openness to new digital offerings introduced during the pandemic, with nearly 60% also seeing customers do more digital research before purchasing. are seeing customers be less willing to pay full price. COVID-19 brings increased consumer openmindedness. January 7 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

NOVEMBER 4, 2021

What started as factory shutdowns has snowballed into issues across the entire supply chain, from material and labor shortages to increased freight prices to extremely delayed shipping. Rising costs are making it even more difficult for businesses to get their products delivered to stores and customers alike.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

APRIL 8, 2021

36% of consumers have experienced substantial shipping delays due to COVID-19 ( Narvar ). 35% of US adults are concerned about the stability of their investments, with 19% worried about having enough income to pay for day-to-day expenses. The annual sales event took place on October 13 and October 14 this year across the U.S.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

JUNE 2, 2020

To help your brand juggle all of the critical pieces of the customer journey, from awareness to remarketing, we’re partnering with our trusted partners BigCommerce, Searchspring, and Trustpilot for a virtual half-day event on June 10 from 1-4pm EST. Learn more and save your spot here! 6/2 update. Dive deeper here! 5/19 update.

eCommerce 122

eCommerce Payment Services Merchant Services Shipping Costs 122

ROI Revolution

OCTOBER 7, 2021

However, the fashion category as a whole saw some steep declines in 2020, with the global fashion industry’s profit expected to have fallen 93% in 2020 after rising 4% in 2019. While consumers enjoy BNPL for its ease of use, flexibility, and low interest rates, 57% say they regret using BNPL because it was too expensive.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

FEBRUARY 2, 2021

36% of consumers have experienced substantial shipping delays due to COVID-19 ( Narvar ). 35% of US adults are concerned about the stability of their investments, with 19% worried about having enough income to pay for day-to-day expenses. The annual sales event took place on October 13 and October 14 this year across the U.S.

eCommerce 68

eCommerce Social Media Payment Services Merchant Services 68

ROI Revolution

SEPTEMBER 2, 2021

While consumers enjoy BNPL for its ease of use, flexibility, and low interest rates, 57% say they regret using BNPL because it was too expensive. billion over last year’s two-day sales event. 45% of shoppers are more inspired to make a purchase by convenience than price. are seeing customers be less willing to pay full price.

eCommerce 78

eCommerce Social Media Payment Services Payments 78

RETAIL MANAGEMENT SOFTWARE

OCTOBER 3, 2022

It is vital that this information can be viewed in real-time, allowing retailers to react quickly to new information, such as modifying prices, reallocating inventory, or changing deals and offers. Real-time product assortments and pricing are more likely to be automated, optimizing effort, time, and management of price updates.

Retail 85

Retail Shipping Costs Customer Retention eCommerce 85