Optimizely

JULY 31, 2018

Where to start: Remembering Kate Spade — A look back on how the popular designer and trailblazer found her feet in the fashion industry. This interview-based show spends each episode picking the brain of a marketing expert on a variety of topics, including SEO, pricing strategies, and customer retention. Planet Money.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

Smile.io

JANUARY 10, 2022

Tips on Branding your Loyalty Program to Increase Customer Retention Do you sell products online or have you built a real, successful brand? These posts cover everything from how to add sleeves to one of their staple tops to basic fashion and style advice. But these recycled trends extend beyond the world of fashion.

Hobbies 75

Hobbies eCommerce Books Arts 75

Retail TouchPoints

MARCH 30, 2023

River Island Drives Customer Retention with Personalized Promotions With customer acquisition costs rising and consumers cutting back on spending, the name of the game this year is retention. UK fashion retailer River Island found that convenience, value and customer service were its customers’ top priorities.

POS 289

POS Omnichannel Webinar Point of Sale 289

Omnisend

DECEMBER 5, 2023

Start free 10 dropshipping marketing strategies for 2024 Having the right game plan is key when figuring out how to market your dropshipping store. For instance, if you’re selling beauty and fashion products then you may opt to focus on Instagram and Pinterest. Ready to revolutionize your marketing game?

Marketing 78

Marketing Social Media SEO Customer Retention 78

Kibo

OCTOBER 18, 2021

Firstly, customers are prepared to pay more for a great experience. A recent PwC survey found that there was a “price premium of up to 16% on products and services” and “43% of all customers would pay more for greater convenience.”. Customer retention is another huge benefit of great customer experience.

Customer Experience 62

Customer Experience eCommerce Customer Multi-channel 62

Omnisend

APRIL 15, 2021

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. The answer is simple—loyalty programs are essential for improving customer retention and ROI. In fact, 53% of shoppers say that they are interested in using game mechanics in rewards programs.

Omnichannel 78

Omnichannel Shipping Costs Social Media eCommerce 78

Kissmetrics

MAY 24, 2018

Instead, rewards programs, brand reputation, and trustworthy online reviews have taken the place of good, old-fashioned word-of-mouth recommendations. You should start by coming up with a game plan. Create a game plan before you respond to negativity. But customers expect businesses to respond to their reviews quickly.

Games 230

Games Improvements Social Media Customer 230

UpSellIt

APRIL 3, 2019

As we’ve discussed in the past, converting a returning customer is 5-10x more cost effective than converting a new one. 1 So once a customer converts initially, retention becomes the name of the game. Lifecycle campaigns are an excellent way to re-engage customers who have previously bought from you.

Customer 81

Customer Beauty and Health Accessories Recommendation 81

Omnisend

JUNE 15, 2021

Doing so creates a lifelong customer that engages with and purchases from you over and over again. This is the role that customer lifecycle management plays in ecommerce—creating brand loyalty while establishing and skyrocketing customer retention. Retention marketing is useful during each stage of the lifecycle.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

BigCommerce

FEBRUARY 23, 2018

Online retailers operating in a niche where customers are price sensitive are ideal candidates for a loyalty program. Price sensitive customers respond better to rewards than customers in big ticket or luxury markets where price is not an important factor. A loyalty program in a fashion or beauty niche can also be successful.

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

365 Retail

MAY 19, 2021

I think it’s more to do with an industry-wide realignment of brand identity which now values customer retention at least as highly as customer acquisition. A prolific case of this includes the purchase of struggling fashion brands Top Shop and Miss Selfridge by online retail giant ASOS.

Online Retail 52

Online Retail Customer Retention Consumer Improvements 52

Omnisend

APRIL 15, 2021

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. The answer is simple—loyalty programs are essential for improving customer retention and ROI. In fact, 53% of shoppers say that they are interested in using game mechanics in rewards programs.

Omnichannel 78

Omnichannel Shipping Costs Social Media Reference 78

ecomdash

NOVEMBER 26, 2018

Not only does that benefit your SEO strategy, it also helps your pricing game plan. Merchants can focus on building more personalized content and customer experiences for their target customers which leads to stronger brand loyalty. Studies show that a 5% increase in customer retention leads to a 95% increase in profits.

Shipping Costs 148

Shipping Costs eCommerce Food and Beverages Fulfillment 148

Smile.io

SEPTEMBER 2, 2021

REL is also crushing the game by awarding rewards that reflect their brand culture. They’ve carefully crafted a rewards menu that their customers actually value, ensuring their customers have access to the gear and supplements they need to be competing at the highest level.

Fashion 58

Fashion Recommendation Customer Customer Retention 58

ROI Revolution

JULY 2, 2020

Toys & games. Toys & games. COVID-19 industry updates: automotive, apparel, & gaming. The fashion industry as a whole is expected to face a 27-30% drop in global revenue as a result of coronavirus. While the casino industry faces devastating numbers, at-home gaming and puzzling retailers thrive.

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

ROI Revolution

OCTOBER 1, 2020

Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. Toys & games. Toys & games. COVID-19 industry updates: automotive, apparel, & gaming. 9/9 update. Office supplies.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

Kissmetrics

APRIL 13, 2018

Some sports teams and leagues will even use polls that ask fans who they think will win the big game. And generating remarkable content is important for SEO, lead generation, lead nurturing, customer retention, and lots more. Fashion blogger Katy Harrell is another example. By now, it’s old news that content is king.

Social Media 241

Social Media Clothing Travel Jewelry 241

ChannelSale

MARCH 20, 2018

Best-selling products: Tech items (including Smartphone and Laptops), women’s fashion apparels, watches, chest of drawers. Best-selling products: private label products (accessories and apparels), video games, books, home decoration products, and daily-use items. What other reason have you given buyers to buy from you?

Beauty and Health 74

Beauty and Health Accessories Electronics eCommerce Platforms 74

ROI Revolution

JUNE 2, 2020

COVID-19 industry updates: automotive, apparel, & gaming. The fashion industry as a whole is expected to face a 27-30% drop in global revenue as a result of coronavirus. While the casino industry faces devastating numbers, at-home gaming and puzzling retailers thrive. Amazon debuts digital storefront for fashion designers.

eCommerce 122

eCommerce Payment Services Merchant Services Shipping Costs 122

Ecommerce Platforms

JUNE 20, 2022

We see access subscriptions in all sorts of industries, from fashion to food, and dog food to toiletries. It could lead to some customers trying to game the system, where they sign up for a subscription to obtain a quick deal but cancel before the next subscription payment is required. Spend More Time on Customer Retention.

Subscription 220

Subscription Shipping Costs Merchant Services Payment Services 220

ROI Revolution

AUGUST 4, 2020

Toys & games. Toys & games. COVID-19 industry updates: automotive, apparel, & gaming. The fashion industry as a whole is expected to face a 27-30% drop in global revenue as a result of coronavirus. While the casino industry faces devastating numbers, at-home gaming and puzzling retailers thrive.

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

ROI Revolution

MARCH 2, 2021

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. Toys & games.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

Ecommerce Platforms

JANUARY 13, 2022

Convenience is the name of the game for online subscriptions. The “try before you buy” subscription has elements of product curation involved, but it also allows customers to test out products or services and decide on whether or not they want to purchase them. Put plenty of resources into customer retention.

Subscription 104

Subscription Shopify Payment Services Merchant Services 104

ROI Revolution

SEPTEMBER 9, 2020

Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. Toys & games. Toys & games. COVID-19 industry updates: automotive, apparel, & gaming. 9/9 update. Office supplies.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147

ROI Revolution

NOVEMBER 4, 2020

Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. Toys & games. Toys & games. COVID-19 industry updates: automotive, apparel, & gaming. 9/9 update. Office supplies.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

DECEMBER 3, 2020

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. Toys & games.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

JANUARY 5, 2021

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. Toys & games.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

Smile.io

JANUARY 17, 2023

Customers can track all of their progress in the app, making it a smooth customer experience while you’re on the go. Pret takes their customer retention to the next level through their one-of-a-kind coffee subscription program. Keep crushing it, Liquid Death!

Customer Loyalty 60

Customer Loyalty Customer Subscription Omnichannel 60

ROI Revolution

AUGUST 5, 2021

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. Toys & games.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

APRIL 8, 2021

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. Toys & games.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

JUNE 1, 2021

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. Toys & games.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. Toys & games.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

MAY 6, 2021

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. Toys & games.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

DECEMBER 2, 2021

However, the fashion category as a whole saw some steep declines in 2020, with the global fashion industry’s profit expected to have fallen 93% in 2020 after rising 4% in 2019. The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Toys & games. 9/9 update.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

FEBRUARY 2, 2021

The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. Toys & games.

eCommerce 68

eCommerce Social Media Payment Services Merchant Services 68

ROI Revolution

OCTOBER 7, 2021

However, the fashion category as a whole saw some steep declines in 2020, with the global fashion industry’s profit expected to have fallen 93% in 2020 after rising 4% in 2019. The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Toys & games. 9/9 update.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

Lemonstand

JUNE 21, 2018

And while staying in touch with your customers might seem like a no-brainer, merchants have to be mindful of what that communication looks like. Anywhere ranging from monthly to weekly is fair game depending on your industry, yet you don’t want to run the risk of being labeled as a spammer in the process. Rewards and Loyalty Programs.

eCommerce 46

eCommerce Shipping Costs Customer Merchant Services 46