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[eCommerce 2021] A Step-by-step Guide to Customer Retention

lateshipment

Did you know that the average Customer Retention Rate (CRR) is just around 35% for eCommerce businesses. Just take a look at these stats 65% of a company’s business can be credited to existing customers. Companies have to spend 7 times more to get a new customer than to retain an existing one. Leverage email marketing.

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The Future of Customer Service: How Ticketing Systems, Content and Chat Are Changing the Game

Retail TouchPoints

But customer service must be prioritized by every organization. Here are three data-backed reasons why: Good customer service leads to increased customer retention rates. ? Customer service plays a crucial role in brand image. Proactive customer service is a powerful form of marketing.

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7 Biggest Traps That Ecommerce Platforms Don’t Tell Retailers

Retail TouchPoints

These features can include email campaigns, reminders of life events, SMS marketing capabilities, all of which will help you ensure customer retention. Not Prioritizing SEO. A good ecommerce platform comes with built-in features, making your SEO efforts a breeze. No Compatibility with Social Media.

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Empowering E-commerce: Essential free marketing tools to outshine your competitors

lateshipment

Customer Retention: Keeping tabs on all the retention strategies of your customer users, you can outbid them on the bottom-of-the-funnel marketing too. Remember that retaining customers would always cost less than acquiring new customers. But this often is concealed between a customer and the brand.

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The Top 25 Ecommerce Podcasts of 2018

Optimizely

Where to start: SEO Secrets for Ranking Ecommerce Stores — Marketing an ecommerce store is no easy task. But with a little help from SEO, you can start ranking well and raking in the visitors. Where to start: How to Attract Customers and Keep Them Forever — Customer loyalty and customer retention go hand-in-hand.

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Ecommerce Development for Small Businesses: How to Get Started

MagentoBrain

Managing Your Ecommerce Store Optimizing Your Store for SEO: Search engine optimization (SEO) is a critical component of ecommerce success. Optimizing your store for SEO can help you rank higher in search engine results pages, driving more traffic to your store.

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Boost Your Online Sales: Top Tips From An Ecommerce Search Engine Optimization Agency

Shopping Signals

In this article, I’ll be giving you the inside scoop on how to make sure your website stands out from competitors and gets noticed by potential customers. From optimizing content to making sure SEO best practices are followed, these top tips will help you get ahead of the competition and start seeing more sales rolling in.