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Revolutionizing Customer Retention: The Rise of Digital Top-Up Cards in the Global Market

Retail TouchPoints

The global digital gift card market is expected to reach $724.3 This trend is further fueled by the younger demographics, particularly millennials and Generation Z, who are more open to adopting new technologies and are looking for payment methods that reflect their mobile-first approach.

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The Best Loyalty Apps for Shopify to Boost Customer Relationships

Ecommerce Platforms

Ideal for creating a range of loyalty rewards for customers, Growave is a fantastic tool for customer retention and boosting order value. Great customer service. Some limitations for customization. Gift Cards. allows customers to earn gift cards and points. Excellent customer support.

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How the Customer Experience is Powering the Fastest Growing Brands

Kissmetrics

If you’re starting out, there are simpler—yet still scalable— ways to personalize the customer experience. Customizing gifts based on the product someone buys is a thoughtful—yet realistic—way to make a customer feel warm and fuzzy about your brand. The gifts can match the purchases, too. Image Source.

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How Holiday Shoppers Are Going Mobile and The New York Times Is Retaining Subscribers

Sailthru

In publishing news, customer retention is now a top priority for The New York Times, which has almost 2.5 “November 2017 marks a seismic shift in when and how American adults are shopping for holiday gifts,” says Steve Koenig, senior director of market research for CTA. Retention Strategy at The New York Times.

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3 Interactive Experiences We Love Right Now

Sailthru

Interactive digital experiences can help build brand loyalty while delivering key details about your customer’s interests and future purchase intent. The importance of data to strengthen customer retention and sales is well-known by most businesses. Better personalization leads to stronger engagement and higher ROI.

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8 Holiday A/B Tests to Boost Your Ecommerce Growth This Holiday Shopping Season

ROI Revolution

Understanding how customers behave during the holidays can help you as you improve your ongoing customer retention strategy. Mobile still holds strong. While mobile spending increased drastically due to COVID-19, mobile sales growth has evened out. Calvin Klein Adds Fixed Search Bar for Mobile Visitors.

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7 Post-Purchase Actions You Need to Take to Build Customer Loyalty

SellBrite

Savvy business owners know that customer retention is worth its weight in gold. The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead.