Smile.io

JANUARY 2, 2020

Check out some other amazing loyalty programs in our Top 10 Customer Loyalty Programs of 2018 post. Think of your favorite brand—what type of incentive do they offer you for your loyalty? We researched tons of loyalty programs and a few brands stood out to us! Dynamite: Dynamite Studio App.

Customer Loyalty 76

Customer Loyalty Customer Travel Customer Retention 76

365 Retail

DECEMBER 12, 2022

But, customers are becoming more aware of retailers’ deceptive discount tricks. Savvy retailers are relying on alternative strategies, such as manufacturing lower quantities of products to create artificial scarcity and drive FOMO among customers in response. 3) Customers will demand more in return for their loyalty.

Customer Loyalty 59

Customer Loyalty Consumer Customer Multi-channel 59

Retail TouchPoints

SEPTEMBER 24, 2024

Marketers today have very little time to capture a consumer’s attention, which exasperates the need to reach that right customer with a hyper-relevant message in their precise moment of need. To do this, you need to start with thoroughly understanding your customer and their behaviors.

Shopping Carts 284

Shopping Carts Marketing Travel Customer Loyalty 284

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. With the competition being so stiff in the online marketplace, you need to ensure the loyalty of the customers you have.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

Retail TouchPoints

AUGUST 23, 2023

Phygital retail experiences, in which physical elements and technology coexist, offer opportunities to bring customers closer to your brand. Customers can try on and test apparel under these simulated conditions (no sales inventory is available on-site), and then purchases are shipped directly to their homes.

Travel 236

Travel Clothing Technology Customer Loyalty 236

365 Retail

SEPTEMBER 24, 2024

When you’re vying for the attention of customers, it’s vital to stand out from the competition, and one of the most effective ways to do that is through branded apparel. Custom clothing offers a unique opportunity to reinforce your brand’s message and increase its visibility wherever your staff or customers go.

Clothing 52

Clothing Apparel Customer Retail 52

365 Retail

DECEMBER 20, 2023

Many companies gauge their performance by evaluating new client acquisitions or expanding their customer base. The larger the number of customers, the more successful they consider themselves a business. What is customer retention? What is customer retention? Why is customer retention crucial for businesses?

Customer Retention 52

Customer Retention Customer Customer Loyalty Merchant Services 52

Retail TouchPoints

JUNE 17, 2024

Technology has permeated every aspect of customer loyalty, providing brand marketers with more tools to engage customers. In other words, it is an offer from your brand that is distributed by third parties such as financial institutions or travel booking sites. Relevance drives incremental purchases.

Merchant Services 261

Merchant Services Retail Payments Gifts 261

Kissmetrics

JUNE 15, 2017

Customer retention. Its goal is to retain as many customers as possible. After all, a loyal customer is worth much more than a new customer. Here’s the problem: companies drive customers away with poor customer retention initiatives (or a complete lack of a customer retention strategy!).

Customer Retention 241

Customer Retention Customer Social Media Customer Loyalty 241

Retail TouchPoints

MARCH 5, 2024

Every brand is fighting to win and keep customer loyalty, and True Religion is no different. And now, people are traveling more. Go There is a double entendre to not only fulfill those travel fantasies, but also go there with your style and take it to the next level.

Fashion 258

Fashion Travel Multi-channel Games 258

Retail TouchPoints

JUNE 3, 2021

Research from Stackla showed that 79% of consumers say UGC highly impacts their purchasing decisions, and customers are 6X more likely to purchase a product if the page includes pictures from social media. Stackla’s current portfolio of clients includes Canon , Lush Cosmetics , Trek Bicycle , Kathmandu and Nintendo.

Food and Beverages 161

Food and Beverages Marketing Automotive Leisure 161

Retail TouchPoints

JANUARY 11, 2023

When I wore the shirt to work, all these slightly miserable customers who never made eye contact with me started laughing, asking about the bakery and saying they had to get a shirt.”. In fact, customers need to walk through a 13-foot-tall oven door to access much of the store experience, reminiscent of a speakeasy or superhero’s hideaway. “We

Retail 268

Retail Social Media Customer Loyalty Travel 268

Retail TouchPoints

AUGUST 7, 2023

Digital marketplaces help you provide the personalization customers have come to expect, and in today’s crowded ecommerce space, the customer experience has never been more important. Beyond Window Shopping Business customers are consumers too, and they want things on demand and with the convenience of a one-stop shop.

Subscription 245

Subscription B2B Mobile Customer Experience 245

Retail TouchPoints

OCTOBER 16, 2023

However, as stringent consumer privacy laws like GDPR and CCPA make collecting customer data more difficult, brands are having to adapt their data collection strategies to adhere to new standards. In the process, the retailer can gather information about color preferences, style inclinations and even travel plans.

Social Media 274

Social Media Consumer Information Marketing 274

Retail TouchPoints

MAY 24, 2023

Where Does Customer Loyalty Lie? Customer loyalty is always a hot topic. The three new shopper cohorts that align with this shift in mindsets and behaviors can indicate how brands should position their marketing strategy to achieve the best cut-through. Look at brands like Heinz or Coca-Cola.

Retail 289

Retail Customer Loyalty Consumer Travel 289

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. After all, that’s where the customers are, right? As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. What exactly is a hybrid customer experience? There are 2.14

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. After all, that’s where the customers are, right? As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. What exactly is a hybrid customer experience? There are 2.14

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

Forrester eCommerce

OCTOBER 26, 2022

This service helps digital leaders across industries — including financial services, travel, retail, healthcare, […]. If you answered yes (or even “mostly yes”), then the Develop The Digital Strategy priority within the Forrester Decisions for Digital Business & Strategy service is for you!

Financial Services 195

Financial Services Travel Improvements Retail 195

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 85

Customer Loyalty Customer Jewelry Social Media 85

365 Retail

OCTOBER 6, 2023

32% are planning to spend £100 – £200 on food and beverage and people are planning to spend up to £100 on decorations (60%), travel or hosting (35%), and entertainment (44%) Our research also highlighted that people would spend on average £50 – £100 more if they were able to use checkout finance products (like BNPL) and pay off in 2024.

Food and Beverages 116

Food and Beverages Payments Travel Presentation 116

Retail TouchPoints

JANUARY 25, 2023

Retailers can meet these expectations by providing the experiences their customers want. Most customers prefer to see a product in person before they make a buying decision, especially if the product is expensive, technical, or has multiple options. Here are six ways we see retailers innovating the in-store experience to keep up.

Retail 225

Retail Sporting Goods Consumer Department Stores 225

365 Retail

JUNE 20, 2023

Antavo , the leading Enterprise Loyalty Cloud, and CarltonOne Engagement , the purpose-powered engagement platform with a global rewards fulfilment engine, today announce a partnership to help brands drive lasting customer loyalty by boosting their reward experience.

Improvements 72

Improvements Leisure Customer Loyalty Gifts 72

lateshipment

DECEMBER 17, 2021

The other part is customers being forced to give up experience-based spendings such as travel, movie, or restaurants in return for product purchases. The Impact of the Supply Chain Disruption on Customer Loyalty. Holiday shopping sales are expected to grow to an all-time high of between $843.4 – Forbes. Bottom Line.

Shipping Costs 130

Shipping Costs eCommerce Shipping Customer Loyalty 130

Smile.io

APRIL 7, 2020

Did you know that you can capitalize on video to enhance your customer experience? Before we look at various ways to engage and enhance customer experience using video, let’s explore why video is crucial for your brand today. Then, we’ll discuss how the power of video and the customer experience can benefit customer loyalty.

Customer Experience 77

Customer Experience Customer eCommerce Customer Loyalty 77

Retail TouchPoints

AUGUST 8, 2023

For example, Levi’s Red Tab program gives members unique access to services that help them extend the life of their existing wardrobe, such as tailoring services that include two free alterations a year plus discounts on custom embroidery and direct-to-garment printing.

Travel 230

Travel Consumer Events Games 230

Smile.io

APRIL 7, 2020

Did you know that you can capitalize on video to enhance your customer experience? Before we look at various ways to engage and enhance customer experience using video, let’s explore why video is crucial for your brand today. Then, we’ll discuss how the power of video and the customer experience can benefit customer loyalty.

Customer Experience 77

Customer Experience Customer eCommerce Customer Loyalty 77

Kissmetrics

JANUARY 17, 2022

Personalized marketing is a strategy that uses demographic and behavioral data to create individualized messages for current or prospective customers. The point of personalized marketing is to understand your customers more and how they like to communicate so you can better engage them in the busy online world.

Marketing 273

Marketing Recommendation Social Media Improvements 273

Kissmetrics

DECEMBER 21, 2020

However, natural language generation is beneficial for a range of other sectors , including: Finance and data analysis: For report creation Healthcare: For interpreting data and creating medical reports E-commerce and retail: Produce accurate product descriptions and improve the overall customer experience Journalism: Create and update news reports.

Marketing 362

Marketing SEO eCommerce Telecommunications 362

iVend

JUNE 26, 2020

Leading winter apparel and travel accessory retailer, COLDWEAR has just joined the growing iVend Retail network. COLDWEAR carries a wide collection of winter jackets, sweaters, hats, gloves, scarves as well as travel-related accessories like luggage, travel pillows and luggage locks to meet customers’ Fall and Winter holiday needs.

Travel 73

Travel Apparel Accessories Customer Loyalty 73

MagentoBrain

JUNE 8, 2023

By identifying a specific market or product category that is not well-served, you can create a unique selling proposition and attract a loyal customer base. You'll also need to create a strong brand identity and marketing strategy to differentiate yourself and attract customers. For example, t-shirts, mugs, or phone cases.

eCommerce 59

eCommerce Payment Services Beauty and Health Payments 59

Smile.io

FEBRUARY 23, 2022

Any small ecommerce store owner knows that loyalty is the customer journey goal you’re aiming for. You want customers who will stick by you no matter what, get excited for your product launches, and keep coming back for more. The key to creating these brand advocates is a little something called loyalty marketing.

Marketing 82

Marketing Customer Loyalty Customer Retention Social Media 82

Omnisend

MAY 14, 2021

A solid understanding of the ecommerce customer journey and how to make it work in your favor is paramount to attracting customers and developing brand advocates. Each stage of the ecommerce customer journey has its opportunities. The 5 Stages of an Ecommerce Customer Journey. We’ll talk about these stages shortly.

eCommerce 78

eCommerce Customer Social Media Customer Retention 78

ESW

OCTOBER 21, 2019

Increasing customer loyalty is a fairly standard marketing tactic. Having customers pay you to join your loyalty program isn’t. Customers pay between $60 to $120 per year for access to stores, regardless of what they buy. That’s exactly what dozens of brands and retailers are starting to do, however.

Shipping Costs 87

Shipping Costs Customer Payments Payment Services 87

Smile.io

JULY 25, 2024

Loyalty programs are a key retention strategy for commerce brands to generate repeat customers.    The sole purpose of a loyalty program is to turn one-time customers into repeat customers and build a loyal following. Table of Contents: Is it time to expand your loyalty program?

Payment Services 46

Payment Services Payments Travel Customer Loyalty 46

iVend

JUNE 26, 2020

Leading winter apparel and travel accessory retailer, COLDWEAR has just joined the growing iVend Retail network. COLDWEAR carries a wide collection of winter jackets, sweaters, hats, gloves, scarves as well as travel-related accessories like luggage, travel pillows and luggage locks to meet customers’ Fall and Winter holiday needs.

Travel 52

Travel Apparel Accessories Customer Loyalty 52

lateshipment

SEPTEMBER 16, 2022

For shoppers, the festive season comprises the much-needed break they deserve from their daily lives to spend quality time meeting friends, family, and colleagues; traveling; buying gifts for their loved ones; etc. Attracting customers’ attention by getting into the festive mood is just half the job done.

eCommerce 130

eCommerce Merchant Services Shipping Costs Social Media 130

iVend

JUNE 26, 2020

Leading winter apparel and travel accessory retailer, COLDWEAR has just joined the growing iVend Retail network. COLDWEAR carries a wide collection of winter jackets, sweaters, hats, gloves, scarves as well as travel-related accessories like luggage, travel pillows and luggage locks to meet customers’ Fall and Winter holiday needs.

Travel 52

Travel Apparel Accessories Customer Loyalty 52