article thumbnail

4 Post-Holiday Marketing Tactics for Customer Retention

Optimizely

When in doubt, start with how you can drive new sales and increase revenue from repeat customers. This post features 4 key post-holiday marketing tactics that will help you increase sales from your current leads and customers! While acquiring a new customer is awesome, it can take quite a few resources to make that happen.

article thumbnail

Free webinar: The Step-by-Step Process to a High-Converting Customer Retention Program

Omniconvert

You can’t build a strong relationship with customers […]. The post Free webinar: The Step-by-Step Process to a High-Converting Customer Retention Program appeared first on Conversion Rate Optimization (CRO) Blog. If you are short-sighted and don’t maintain the fire burning, you’ll end up freezing.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

WEBINAR: Engineering the Repeat Purchase in Ecommerce

Optimizely

It’s simply not realistic to continue to rely on new customer acquisition alone to drive your revenue growth. Instead, you have to build a strong brand that centers around customer loyalty and customer retention. How to optimize your customer lifecycle with repeat purchases in mind. Watch the Webinar Now.

Webinar 150
article thumbnail

Top Customer-Driven B2B eCommerce Trends

GetElastic

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Additionally, 82% of B2B marketers prioritize lead generation, while 43% focus on customer retention.

B2B 146
article thumbnail

The Future of Customer Service: How Ticketing Systems, Content and Chat Are Changing the Game

Retail TouchPoints

Thoughts of poor customer service probably ring a bell in your own mind, and these opinions are hard to change — but there is hope. Customer service is changing rapidly to meet consumer behavior, providing smoother, more integrated experiences than ever before. 3 Data-Backed Reasons why Customer Service is Essential.

article thumbnail

Lead Generation: What is it, Effective Strategies & Tools

Kissmetrics

With lead generation, you can attract leads (your potential customer) into a marketing software system with the hope of nurturing them through the buying process. Once a lead is generated, you can then instruct them about your offerings and begin converting them into a customer. Hack #2: Link to your webinars directly in your content.

Webinar 349
article thumbnail

Achieve high growth by keeping customers coming back to your eCommerce website

Kissmetrics

He recently recorded a webinar with Kissmetrics, listen here. It can be easy lose ourselves in the chronic battle of customer acquisition. However, according to the Adobe Digital Index Report , returning customers make up 40% of revenues whilst representing only 8% of visitors. Why would a customer come back? Engagement).