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Shopping Center Outlook: Why Open Air, Mixed Use and Tech-First Locations Are Hot

Retail TouchPoints

As the new year approaches, retailers need to think about what their expansion plans will look like and how their stores can best serve customers. “I Kampf and Northwood Retail, which operates shopping centers including Domain NORTHSIDE in Austin, Texas and Freshfields Village in Kiawah, S.C., What’s going to normalize?

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Walking the Line: How a Post-Pandemic Retail Hybrid Might Make the Best of Both Worlds

Retail TouchPoints

Among the winning strategies was a shift to ecommerce operations. Although competition in the market will shift, physical store locations will remain a cornerstone of retail operations. Post-pandemic, leisurely sprees might be left in the past. Emerging Consumer Trends. The Online-Offline Hybrid.

Retail 263
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The Product of Places: The Secret Equation to Convening Consumers

Retail TouchPoints

When retail clients hire our firm, we present two general paths: 1) They can attract customers by lowering their prices and joining the commodity slugfest online, or 2) They can command a slight premium by convening customers around an experience that provides a physical, social and emotional payoff.

Consumer 130
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Japanese Digital Marketplaces are Hot! What to Know About Setting Up Shop

Retail TouchPoints

Japanese shoppers do tend to be skeptical of trusting businesses; therefore, businesses must show their value to the customer. Top-selling categories are electronics, apparel, fashion, beauty, furniture, leisure, hobby, baby products and home improvement, among others. Who performs the fulfillment? What are your storage costs?

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Brilliant Efficiency Lessons For Leading Retailers

Retail TouchPoints

In today’s rapidly changing world driven by technology innovation and customer behaviour change, the competition is tougher, margins are tighter and every penny counts. It’s essential if you’re going to deliver a consistently good customer experience and is the springboard to exploit opportunities.

Retail 183
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FILA Site Enhancements Boost Conversions, Dramatically Reduce Bounce Rates

Retail TouchPoints

Traditionally, sport/leisure apparel and footwear brand FILA relied primarily on retailers to get its products on the bodies and feet of consumers. Since FILA doesn’t operate its own brick-and-mortar stores, this strategy made good business sense until COVID-19 shuttered physical locations around the globe. sneaker collaboration.

Apparel 171
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10+ E-Commerce Memes On Post-Purchase Experiences

lateshipment

Not just post-purchase or even e-commerce, but most blogs that you sit down to read, either in your leisure time or on the go — tell you two things. Well, most work memes describe conditions at the workplace or a specific situation, like a customer coming in with a weird request. You can either do this or do not do this.

eCommerce 130