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What Does Artificial Intelligence Mean for the Multichannel Retailer?

Sailthru

All four are great examples of how artificial intelligence can be a game-changer for a multichannel retailer. Over the next three to five years, AI will play a significant role in the multichannel retail market. This report for multichannel retailers explores the most important developments in the industry.

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Sailthru Named to the Inaugural Gartner Magic Quadrant for Multichannel Marketing Hubs

Sailthru

Download the Gartner Magic Quadrant for Multichannel Marketing Hubs to learn more about how multichannel marketing hubs can help your organization unify customer data across channels, enhance personalization and decisioning with AI, and integrate customer journey analytics.

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High growth e-cigarette brand opts for Brightpearl to light up multichannel expansion

365 Retail

Irish vaping brand Ecirette is set to transform its business operations with Brightpearl’s game-changing retail operating system (ROS). Ecirette turned to Brightpearl to streamline and automate its manual processes and support its big picture aims for multichannel expansion.

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Richpanel Review: Multi-Channel Customer Support for Shopify and More

Ecommerce Platforms

Are you considering adding a customer support module to your online store? Platforms like Richpanel include more than a chat box; with features for multichannel communications, customer portals, and workforce management, you’re able to improve upon several areas of your business with one app. Multichannel Support.

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The metaverse promises to transform customer loyalty

365 Retail

For retailers, customer loyalty is perhaps their number-one priority. It helps to secure long-term sales and word-of-mouth promotion: nearly 9 in 10 loyal customers will recommend a brand to friends and family, while almost half would continue to purchase even after a poor experience. . Why spend money on virtual products? .

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This Brand Was Ahead of the D2C Game. Then E-Commerce Marketplaces Changed the Rules

ChannelAdvisor

It was a great time to be ahead of the game, and the brand’s direct-to-consumer selling strategy worked well for more than 15 years. Because customer orders flow quickly and automatically into Holz-Richter’s systems, casando is able to deliver at the speed its consumers have come to expect. It started with an online store.

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How Small and Local Marketers can Take Advantage of the Metaverse

Retail TouchPoints

Tech giants like Facebook and Microsoft have gone all-in on the metaverse, based on the idea that it’s the future of digital experiences like gaming, collaboration and marketing. While we have metaverse-like experiences today — including games like Fortnite or Roblox — an actual, fully realized metaverse is still a few years away.

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