Retail Technology Review

JANUARY 31, 2018

How can the retail industry survive (and overcome) the new customer's demands? In a decade of digital transformation, customer behaviour has dramatically changed.

Internet Retail 70

Internet Retail Omnichannel Mobile Retail 70

Retail Technology Review

JANUARY 26, 2018

How can the retail industry survive (and overcome) the new customer's demands? In a decade of digital transformation, customer behaviour has dramatically changed.

Internet Retail 70

Internet Retail Omnichannel Mobile Retail 70

Retail Technology Review

DECEMBER 2, 2020

This year’s Black Friday saw a major increase in the use of digital marketing channels compared with 2019 as retailers brought Black Friday to consumers in their homes via their laptops, smartphones and other devices, omnichannel customer engagement company Emarsys finds.

Omnichannel 70

Omnichannel Marketing Retail Channel 70

Sailthru

JANUARY 5, 2018

Home Depot plans to spend billions in 2018 to create an ideal omnichannel experience. billion creating the ideal omnichannel customer experience, reports Internet Retailer. It’s in the customer’s pocket, it’s on the job site, it’s in their homes,” says Home Depot CEO Craig Menear.

Omnichannel 68

Omnichannel eCommerce Internet Retail Search Marketing 68

Retail Technology Review

JULY 22, 2020

order management platform to boost its capability in Europe to fulfil itsecommerce orders in the most convenient way for the customer and most efficient for Woolrich. American outdoor clothing brand Woolrich has chosen Fluent Commerce, the global distributed?order

Outdoor 117

Outdoor Clothing Omnichannel Fulfillment 117

Retail Technology Review

SEPTEMBER 28, 2021

Omnichannel customer engagement specialist Emarsys has entered into a new partnership with Ren’s Pets, the Canadian pet feed and supply store, as a means of centralising and drastically upscaling its customer outreach to accommodate for drastic growth.

Omnichannel 131

Omnichannel Supplies Customer Internet Retail 131

Retail Technology Review

FEBRUARY 24, 2021

As the pandemic continues to wreak havoc on retail, the fashion sector, in particular, is looking for new ways to engage with customers through new clienteling techniques. By Jean Shin, Director Strategy and Content, tyntec.

Fashion 87

Fashion Omnichannel Retail Customer 87

Retail Technology Review

JUNE 1, 2021

By Annabella Yang, VP Digital Retail, Mobiquity. COVID-19 has accelerated the shift to online retail. With social distancing guidelines and lockdown keeping customers at home, ecommerce has become the main sales channel for retailers during the pandemic.

Omnichannel 70

Omnichannel Retail Online Retail Channel 70

ROI Revolution

JUNE 17, 2019

IRCE is Internet Retailer ‘s annual conference for ecommerce businesses, and it kicks off next week at McCormick Place in Chicago, IL. See how Susan Tynan grew her online business and expanded a mostly nonexistent market, all by keeping one strategy as her guiding north star: putting the customer first.

eCommerce 100

eCommerce Internet Retail B2B B2C 100

Sailthru

NOVEMBER 9, 2017

This holiday season, online retail could hit two big milestones: In the share of shopping going online over the holidays, and in Amazon’s ever-burgeoning Prime membership. Even with all this online growth, a new report says that when it comes to omnichannel retail, U.S. retailers offer two notification methods.

Omnichannel 104

Omnichannel Internet Retail Online Retail Books 104

Retail Technology Review

JANUARY 8, 2019

No-one talks about retail in terms of online and offline anymore. The word omnichannel entered and left our parlance with equal speed.

Retail 104

Retail Omnichannel Channel Management 104

Optimizely

MARCH 28, 2017

It’s a marketer’s worst nightmare: for whatever reasons, a once active customer has stopped engaging with your brand entirely. Winback campaigns, when executed well, are proven to not only capture your customer’s attention, but also encourage your customer to start shopping again. DON’T: Treat them like any other customer.

Internet Retail 186

Internet Retail Channel Customer Download 186

ChannelSale

JUNE 13, 2018

In recent times, annually held IRCE (Internet Retailer Conference + Exhibition) has become a hallmark of excellence and inventiveness in the e-commerce industry that online sellers around the world participate in.

Online Retail 65

Online Retail Workshop eCommerce Internet Retail 65

Retail Technology Review

AUGUST 21, 2018

Over 52% of shoppers in the UK believe that retailers need to offer a more seamless experience between online and offline commerce to retain their custom.

Omnichannel 87

Omnichannel Retail Customer Internet Retail 87

Sailthru

NOVEMBER 30, 2017

percent increase over last year, says Internet Retailer. Nearly 90% of organizations say they are focused on personalizing customer experiences, yet only 40% of shoppers say that information they get from retailers is relevant to their tastes and interests,” commented Brendan Witcher, a principal analyst at Forrester Research Inc.

Mobile 95

Mobile Internet Retail Online Retail Omnichannel 95

OrderDynamics

JULY 23, 2019

Which presents a number of challenges for retailers to overcome. As e-commerce adoption increases, today’s customer journey is spread across multiple channels such as website, mobile app, physical store and social media. The Full Retail Brand Experience. Apple Stores and Nike Retail are held as the gold standard in this regard.”

Arts 50

Arts Retail Channel Comparison Shopping 50

Salsify

JUNE 12, 2018

Every year, thousands of e-retailers descend upon the Internet Retailer Conference & Exhibition in Chicago to learn from peers and stay ahead of the competition. It’s an opportunity to understand emerging trends, mingle with leaders in the space, and be inspired by the growth and innovation in the industry.

Internet Retail 60

Internet Retail Retail Customer Experience Omnichannel 60

ChannelAdvisor

AUGUST 28, 2019

Throughout the marketplace’s decades-long history , the company has set new standards and reset customer expectations across the entire landscape — from marketing to selling to fulfilling. According to Retail TouchPoints’ report, Winning with Pages from Amazon’s Playbook , the answer is a definitive “yes.” Enhancing loyalty programs.

eCommerce 49

eCommerce White Paper Download Internet Retail 49

GetElastic

OCTOBER 21, 2022

He spent years in direct marketing having co-founded a successful catalog firm, and was recently named a Top 50 Global Thought Leader on Customer Loyalty. Jay Baer: Founder of Convince & Convert , Marketing and Customer Experience Expert, Author, Advisor, Keynote Speaker. itok=NKOQLXM0","video_url":"[link] Video (Responsive)."]}.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

GetElastic

DECEMBER 16, 2021

the interface your customers interact with) from the back-end that powers all the business logic for your digital commerce experiences (e.g. Using modern development building blocks in a true cloud platform provided by Commercetools, customers can deliver the best commerce experiences across every touchpoint on a large scale.

Magento 113

Magento B2C Merchant Services B2B 113

PFS

APRIL 19, 2019

More than half of retail sales in the U.S. 2 It is more and more critical that retailers connect their online and offline channels through omnichannel commerce to ensure a consistent experience for today’s anytime, anywhere shoppers. Six in 10 omnichannel shoppers regularly use buy online pick up in store (BOPIS).

Omnichannel 75

Omnichannel Shipping Costs Retail Fulfillment 75

ROI Revolution

JUNE 27, 2019

IRCE 2019 Day 2 had a lot of great content on AI, personalization, and improving customer experiences. Five Years In: What I’ve Learned About Building a 21st Century Retailer. As the CEO & Founder of Framebridge, Susan Tynan has learned tons of lessons on how to deliver great, focused customer experiences.

Merchant Services 87

Merchant Services Customer Experience Blog Improvements 87

Profitero

JULY 18, 2018

In fact, Amazon said customers ordered more in the first hour of Prime Day in the U.S. compared with the first hour a year ago, as reported by Internet Retailer. We must give a nod to Amazon’s growing physical presence, taking strides to make Prime Day truly an omnichannel event in 2018 by bringing Whole Foods into the fold.

Events 60

Events Webinar Internet Retail Electronics 60

ROI Revolution

JUNE 8, 2018

Alon talked about how when they decided to monetize the brand, they wanted to make sure that everything they did was to improve the customer experience and make it easier for people to find what they wanted. ” The next session was from Internet Retailer Research Director, Fareeh Ali.

Payment Services 60

Payment Services Payments Customer Experience Technology 60

Retail TouchPoints

NOVEMBER 19, 2020

With 90% of today’s shoppers preferring a personalized approach , creating a welcome series that caters to individual needs or reacts to consumer behavior has become the new standard in online retail. Identifying a Customer’s Intent. That means brands need to listen to shopper cues to determine best what those intentions might be.

Retail 290

Retail Channel Internet Retail Social Media 290

BigCommerce

MAY 4, 2018

IRCE – the Internet Retailer Conference & Exhibition – is an annual event held in June in Chicago, Illinois. What to Know Before You Go: Skullcandy is a true omnichannel business. Don Davis , Editor at Large, Internet Retailer. and ecommerce accounted for 49% of retail industry growth. What Is IRCE?

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

Optimizely

FEBRUARY 6, 2018

This true story is one of many examples of personalized marketing failure , or how to really annoy your customers by suggesting products based on vague demographical data such as gender or age. Personalized marketing isn’t just about effectively targeting your potential customers — it directly impacts your bottom line.

Marketing 277

Marketing B2C Customer Data Channel 277

BigCommerce

APRIL 24, 2018

The truth of the matter is this: What makes your business successful is your dedication to customer experience, your market strategies, your operational efficiencies and the team of people you build. Beyond this, there are two ways in which ecommerce platforms offer a hosting environment for their customers.

eCommerce Platforms 419

eCommerce Platforms Payment Services Shipping Costs eCommerce 419

BigCommerce

DECEMBER 20, 2017

Here are the top 19 ecommerce growth strategies recommended by Internet Retailer 1000 brands and the experts that advise them, in order of priority. Community Building, Customer Engagement & CRM. Customer Lifetime Value & Referral Programs. Localization, Personalization and Customer Experience. Technology.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Inflow Insights

JULY 12, 2018

Pricing can be based on a variety of factors, including “list size,” number of customers, the number of emails sent monthly, integration options and more. You can easily build custom templates, and importing your lists is a snap with their wide variety of integration options. Klaviyo was built to be an eCommerce automated email tool.

eCommerce Marketing 160

eCommerce Marketing eCommerce Marketing Payment Services 160