Forrester eCommerce
MARCH 25, 2020
The COVID-19 virus has made canceling or delaying customer gatherings, seminars, conferences, and trade shows of any size essential. Digital alternatives don’t replicate the in-person experience, despite innovative technologies and approaches. It’s a rough time to be planning or managing a large, in-person event.
365 Retail
APRIL 23, 2024
The 2024 Visual Merchandising and Display Show, conducted on April 16-17 at the Business Design Centre in London, showcased developments in the retail design sector through an array of innovative designs and technologies. The event featured a diverse assortment of products designed to expand the potential of physical retail spaces.
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lateshipment
MAY 21, 2020
It’s normal that when you’re sending a lot of customer service emails to your clients, you might occasionally make a blunder like forgetting an attachment or addressing someone the wrong way. Here’s a checklist for you to ensure you’re writing great customer service emails and avoiding gaffes. Use the customer’s name.
Omnisend
DECEMBER 12, 2023
Reading Time: 11 minutes Do you believe that customer engagement relies on the appropriate use of technology? Building personal connections through one-on-one interactions is still an unparalleled opportunity to create memorable customer experiences. The reality is that the human touch should not be underestimated.
Retail TouchPoints
OCTOBER 6, 2020
A Boston Consulting Group study encompassing over 50 companies across 10 industries found that the lack of a plan was one of the leading reasons organizations were unable to achieve the level of personalization they desired for their customers. mean for customers and for our bottom line? What do they wish it was like?
GetElastic
FEBRUARY 12, 2019
Along with its broad product inventory, the company offers superior customer service, technical advice, and training seminars to contractors around the nation. Full-stack commerce solutions force brands to adopt a technology provider’s capabilities across the board and thus require the business to conform to the solution.
365 Retail
MAY 30, 2023
The Open Innovation methodology moves away from ‘productised’ technology by collaborating with retailers to understand real business problems and create solutions that better serve retail brands. launches Open Innovation to build new innovation-led ideas for the eCommerce sector appeared first on 365 RETAIL | Retail Technology News.
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