Retail TouchPoints

NOVEMBER 17, 2023

When customers place ecommerce orders, the last thing they want is an unhappy surprise. Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications.

Shipping Costs 227

Shipping Costs Customer Experience Supplies Improvements 227

Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. Even Amazon , the trendsetter in fast fulfillment, isn’t immune to higher labor costs. in an interview with Retail TouchPoints.

Shipping Costs 237

Shipping Costs Fulfillment Shipping Customer Loyalty 237

RetailMinded

APRIL 26, 2024

The growing ecommerce landscape represents an incredible opportunity for SMBs, allowing them to expand their reach into new geographies and connect with customers worldwide. One of the most significant issues of all is figuring out how you’re going to manage the complexities of shipping, both domestically and internationally.

Shipping Costs 52

Shipping Costs Shipping eCommerce eCommerce Software 52

Groove

AUGUST 22, 2022

The foremost reason why brand new customers won’t purchase your food and beverage products is simply put; that they don’t know about them! Even after leveraging geographically-based advertising, your target audience is extremely small relative to the total number of potential customers who are willing to try products they find online.

Shipping Costs 195

Shipping Costs Shipping Food and Beverages Merchant Services 195

ChannelAdvisor

JULY 27, 2022

Which would you rather choose: a $49 product with free shipping or the same product for $39 plus $10 shipping? Free shipping was once a fast-growing trend in e-commerce. The Psychology of Online Pricing. This is called the zero price effect , or the irrational urge to get free stuff. Source: Shippo, 2021.

Shipping Costs 98

Shipping Costs Shipping eCommerce Merchant Services 98

Retail TouchPoints

JULY 20, 2022

In this new landscape, the shipping experience has become more important to a brand’s bottom line — and reputation — than ever before. Here are three ways SMBs can deliver a more personalized shipping experience to build a happier, more loyal customer base. Explore options for personalization beyond delivery speed.

Shipping Costs 293

Shipping Costs Shipping Merchant Services Payment Services 293

Retail TouchPoints

MARCH 30, 2022

UPS is cultivating its shipping capabilities for integrated international ecommerce through a partnership with ESW. The agreement between the shipping-and-logistics company and DTC ecommerce firm will aim to facilitate cross-border online business for brands seeking to reach consumers on a global scale.

Shipping Costs 224

Shipping Costs Shipping Payment Services eCommerce 224

ChannelAdvisor

OCTOBER 19, 2023

You can have a great product, but if you can’t get it to the customer free of cost or within two days, you have a great product without any takers. In 2023, customers expect nothing less than free and fast shipping. While this strategy might work in the short term, it’s not sustainable.

Shipping Costs 52

Shipping Costs Shipping eCommerce Merchant Services 52

ChannelAdvisor

OCTOBER 19, 2023

You can have a great product, but if you can’t get it to the customer free of cost or within two days, you have a great product without any takers. In 2023, customers expect nothing less than free and fast shipping. While this strategy might work in the short term, it’s not sustainable.

Shipping Costs 52

Shipping Costs Shipping eCommerce Merchant Services 52

lateshipment

APRIL 26, 2022

The importance of a quality shipping experience in e-commerce cannot be stressed enough. This is primarily due to the fact that the post-purchase (shipping + delivery) takes up 50% of the overall delivery experience. You need to make sure that you don’t be like them because your customers will still blame you for shipping issues.

eCommerce 130

eCommerce Shipping Costs Shipping Multi-channel 130

lateshipment

DECEMBER 4, 2021

The pandemic has largely disrupted holiday shipping in 2021, with a surge in online purchases, record shipping costs, port congestion, and inventory shortage. Indeed, you can anticipate your customers to meet with stockouts and longer delivery timelines from all carriers this Holiday season. FedEx Corp. respectively.

Shipping Costs 130

Shipping Costs Shipping eCommerce eCommerce Platforms 130

Algopix

SEPTEMBER 20, 2023

In the ever-evolving world of eCommerce, pricing has become a critical factor that can make or break a business. With countless online stores vying for the attention and wallets of consumers, it’s crucial for eCommerce businesses to have a competitive pricing strategy in place.

Shipping Costs 128

Shipping Costs Shipping eCommerce Social Media 128

Retail TouchPoints

JULY 7, 2023

As more direct-to-consumer (DTC) brands face heightened competition and rising cost-per-acquisition rates online, many have disinvested in their branded ecommerce experiences and doubled down on unique brand opportunities found on marketplaces like Amazon.

Shipping Costs 220

Shipping Costs Customer Multi-channel Consumer 220

Groove

MARCH 11, 2024

It takes a lot of work to get customers to your eCommerce store. Whether you use SEO best practices, social media, or your customer email list, once a customer arrives at your online storefront, you want them to convert and not leave a Klaviyo abandoned cart. Another idea is to offer free shipping.

Shipping Costs 195

Shipping Costs Payments Shopping Carts Shipping 195

Groove

JULY 6, 2020

Rather than increasing prices and alienating loyal customers , there are several other strategies businesses can implement to increase average order value. Benefit both your customers and your bottom line with these 7 actionable tactics. Increase Average Order Value: 7 Strategies. Free shipping reminders.

Shipping Costs 343

Shipping Costs Gifts Shipping Merchant Services 343

SellBrite

AUGUST 22, 2018

The one thing that every ecommerce business has in common — regardless of size, niche and experience — is shipping. Whether you sell food, fashion accessories or tech gadgets, you’re always going to have to ship something to your customers. But shipping isn’t cheap and at times it isn’t even fast.

Shipping Costs 110

Shipping Costs Shipping Shipping Labels eCommerce 110

Ecommerce Platforms

JUNE 17, 2019

This, of course, does not entail setting up multiple brick-and-mortar stores or international warehousing, but it does require a strategic and well-thought-out approach to shipping. Why should you care about ecommerce shipping ? Determining an Ecommerce Shipping Strategy: Understanding Shipping Variables and Setting Goals.

Shipping Costs 187

Shipping Costs Shipping eCommerce Payment Services 187

Retail TouchPoints

MAY 2, 2024

Loyalty programs are a common (and undeniably effective) tool for retailers to gather data and build customer lifetime value, but perhaps they’ve become a little too common. of respondents), as well as free or discounted shipping (the next-highest response at 63.2% ). As a whole, loyalty programs are quite popular.

Subscription 247

Subscription Shipping Costs Payment Services Payments 247

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 205

Shipping Costs Improvements Live Chat Retail 205

lateshipment

DECEMBER 4, 2020

The COVID-19 pandemic’s far-reaching effects have weighed heavily on the operational capabilities of shipping carriers and their employees alike. Not to forget that the Holiday shipping is already like tiptoeing around landmines. All points of the supply chain have been restricted due to the impact of COVID-19.

Shipping Costs 214

Shipping Costs Shipping Small Business Retail Supplies 214

Ecommerce Platforms

JULY 29, 2020

Drop Shipping! In this complete guide, we'll cover all the ins and outs of drop shipping as a business model that you should know if you're considering it the path for you. . Dropshipping Guide: Table of Contents: Chapter #1: What is drop shipping? Chapter #2: Pros and cons of drop shipping. “Dropshipping!

Drop Ship 253

Drop Ship Shipping Costs Shipping Definition 253

Algopix

APRIL 18, 2023

eBay, one of the largest online marketplaces, offers sellers the opportunity to reach a worldwide audience through its Global Shipping Program. In this article, we will provide a comprehensive guide to eBay’s Global Shipping Program, its benefits, and how it works for sellers and buyers.

Shipping Costs 92

Shipping Costs Shipping Payment Services Document 92

Retail TouchPoints

JANUARY 31, 2024

As a result, brands and retailers have had to up their game for their omnichannel strategies to ensure they have the new features and functionality that consumers require to find the best products at the best price. Far fewer respondents ( 56% ) said that more expensive product assortments would lead them to have higher expectations.

Shipping Costs 238

Shipping Costs Consumer Mobile Channel 238

Groove

MARCH 11, 2024

It takes a lot of work to get customers to your eCommerce store. Whether you use SEO best practices, social media, or your customer email list, once a customer arrives at your online storefront, you want them to convert and not leave a Klaviyo abandoned cart. According to Hubspot, 73.9% What Is A Klaviyo Abandoned Cart Flow?

X-cart 195

X-cart Merchant Services Shopping Carts Shipping Costs 195

Ecommerce Platforms

MAY 11, 2023

Are you in the beginning phases of your POD business and need help with how to price your products? Or are you still doing your research, reading through our reviews of different print-on-demand platforms, and now wondering how to price everything? It's not always easy to get prices right when you’re just starting out.

Shipping Costs 104

Shipping Costs Shipping Payment Services X-cart 104

lateshipment

AUGUST 16, 2021

The other is being aware of the important dates and deadlines associated with shipping carriers and important eCommerce events. Data like important shipping dates, popular products on particular days, effective short-term marketing techniques, and sales data. As a retailer, getting holiday spend insights is just one-half of the game.

Shipping Costs 130

Shipping Costs Shipping Marketing Small Business Retail 130

UpSellIt

APRIL 14, 2021

Price sensitivity is a complex phenomenon that varies from person to person and is influenced by a variety of factors. Luckily, there are some excellent strategies that you can employ to convert price sensitive shoppers. Let’s take a closer look at what price sensitivity is and which strategies are right for you.

Shipping Costs 173

Shipping Costs Comparison Shopping Payment Services Shipping 173

Retail TouchPoints

JANUARY 9, 2024

For 15 years he worked as a business and trade consultant for PwC , helping multinational corporations navigate the intricacies of customs, international trade and the global supply chain. As a result, businesses are expediting their adoption of new tools and technologies and ultimately evolving their business strategy.

Supplies 226

Supplies Shipping Costs Small Business Retail Recommendation 226

Smile.io

SEPTEMBER 19, 2023

In the ever-evolving landscape of ecommerce, building a profitable pricing strategy is like orchestrating a symphony that can significantly impact your success. Nowhere is this more evident than on popular online marketplaces, where the art of pricing can make or break your business.

Shipping Costs 83

Shipping Costs Merchant Services Arts Shopify 83

lateshipment

FEBRUARY 3, 2023

Why Prioritizing Acquisition over Retention May Not Be the Best Move to Make When It Comes to Building a Customer Base ‘X’ is an e-commerce company that deals with fast fashion and focuses only on acquiring new customers through heavy discounting and advertising. Here are some metrics that speak for themselves.

eCommerce 130

eCommerce Shipping Costs Customer Shipping 130

Retail TouchPoints

APRIL 27, 2023

Customer experience (CX) strategies often focus on using technology to improve steps in the customer journey, but CX can also be about the bigger picture: how their purchases impact our environment. Smarter Shipping Options Transport is a large component of the ecommerce footprint.

Shipping Costs 249

Shipping Costs eCommerce Customer Shipping 249

lateshipment

APRIL 9, 2024

If you’re an e-commerce merchant who wants their business to become successful, you need to become the customers’ favorite (offer them a great experience, stay ahead of the competition, improve profit margins, and whatnot). Purchase or the decisive stage: Payment errors, sudden costs, product being out of stock, or a lengthy checkout process.

eCommerce 130

eCommerce Merchant Services Shipping Costs Customer 130

Wiser

MAY 20, 2021

Every eCommerce seller, like any business whose aim is to sell, has its prices as a powerful resource to attract customers and increase revenue. If you have an online store, or are starting a new project, think very carefully about which pricing strategy you are going to follow to make your products even more attractive.

Shipping Costs 122

Shipping Costs eCommerce Shipping Presentation 122

Retail TouchPoints

SEPTEMBER 22, 2023

Retailers increasingly strike balances between direct-to-consumer ecommerce and omnichannel strategies to keep products in stores and in front of consumers. 92% of consumers shop elsewhere to save on shipping , leading to cart abandonment. 92% of consumers shop elsewhere to save on shipping , leading to cart abandonment.

Shipping Costs 234

Shipping Costs Omnichannel Supplies Shipping 234

BigCommerce

JULY 19, 2018

Whether you compare it to grocery stores, convenience stores, or independent wine shops, winery D2C shipping continues to be the leading retail channel. According to the 2018 Direct-to-Consumer Wine Shipping Report , there are two primary reasons for this growth. Why is this the case? The second reason is the growing ecommerce market.

Shipping Costs 263

Shipping Costs Shipping eCommerce Merchant Services 263

Retail TouchPoints

JANUARY 3, 2024

Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. The Cost of Maintaining the Returns Status Quo The existing fragmented and outdated returns process carries significant costs for retailers, both in financial terms and in customer satisfaction.

Retail 250

Retail Shipping Costs Improvements Customer Experience 250

Ecommerce Platforms

JUNE 13, 2019

Whether you’re dropshipping or fulfilling orders by yourself, there's one thing you can know for sure — online shoppers hate paying for shipping. They hate it so much, in fact, that 86% of them would rather abandon their shopping carts than have to pay five bucks for shipping fees. How to Offer Free Shipping: The Power of “Free”.

Shipping Costs 168

Shipping Costs Shipping X-cart eCommerce 168