Remove Definition Remove Live Chat Remove Mobile Remove Technology
article thumbnail

WebinarJam Review: An Introductory Guide to WebinarJam

Ecommerce Platforms

The question is, what makes this technology so valuable to modern brands? The service has been commended by some of the leading publications in the technology world, including NBC and INC. You can expect high-definition, 30FPS streaming for your audio and video, for any user device. What is WebinarJam? WebinarJam Pros ?

Webinar 104
article thumbnail

Free Zendesk Alternatives (Nov 2021): Which are The Best Solutions

Ecommerce Platforms

You can even access things like “goals”, for helping you to reach your targets, live chat, and team email too. The free plan from Zendesk is pretty comprehensive, covering things like insights into team performance with ticketing reports, and a handy mobile app. Mobile app for support on the go. Mobile app access.

Live Chat 118
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Best Zendesk Alternatives (Mar 2021) – Which are The Best Solutions?

Ecommerce Platforms

One of the biggest brands in the world for helpdesk technology, Zendesk holds around 72% of the current market , as well as 15% of the live chat market too. Zendesk is s full helpdesk and live chat solution designed to help companies manage better customer service. Help Scout. LiveAngent. Go to top. Sendinblue.

Live Chat 104
article thumbnail

Best Live Chat Software

Kissmetrics

Live chat has quickly become an integral part of customer service in the digital era. When a customer or website visitor has a question, complaint, or needs some other type of assistance, they expect to reach your brand via live chat. Every website needs to have live chat. Automation.

Live Chat 297
article thumbnail

What is Shopify Inbox? And How to Set It Up

Ecommerce Platforms

You can manage customer service chats from any device you want. You can centralize every aspect of your live chats by working from your Shopify dashboard or even your email inbox. Overall, Shopify Inbox serves as a free, simple, and flexible chat box app for connecting with customers when they need answers.

Shopify 118
article thumbnail

RSP21 Reveals Top Growth Drivers for the Post-COVID Era

Retail TouchPoints

Leslie Hand, GVP of IDC Retail Insights, discusses the new parameters of the customer experience: “Think about the enhanced customer experience through one-to-one mobile and one-to-many streaming content personalization capabilities — we’re starting to see that pop up. A big driver of this connectivity is the mobile device.

Payments 238
article thumbnail

The Best Loyalty Apps for Shopify to Boost Customer Relationships

Ecommerce Platforms

The technology comes with a fantastic app market, brimming with tools to add to your store. The “Premium” plan is $49 per month for unlimited customers, referrals, dashboards and data reports, live chat support and automated fraud protection. The only question is, which loyalty app do you choose?

Shopify 210