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Omnichannel Retail Index Spotlights 4 Investment Areas

Retail TouchPoints

OSF Digital’s Digital Strategy team (formerly known as FitForCommerce) developed the 2022 Omnichannel Retail Index (ORI) to establish a benchmark for current practices and, most importantly, provide a set of actions and recommendations for the future. We used to talk about multichannel, then it was omnichannel.

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Transforming Retail Spaces for Today’s Generation of Shoppers

Retail TouchPoints

As the lines between physical and digital retail blur, an omnichannel approach emerges as a key strategy, creating a dynamic and engaging shopping and leisure experience for Generations X, Z and Alpha. The concept of personalization is not limited to individual stores but also extends to the overall mall experience.

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5 Things to Know About Amazon’s New ‘Style’ Clothing Stores

Retail TouchPoints

In mid-2021 rumors also surfaced of plans for large-footprint department stores , although Amazon hasn’t formally announced anything along these lines. Amazon Style could be a first foray in the department store realm where the company could expand to other untouched categories at brick-and-mortar, such as homewares.

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4 Tips for Retail Businesses Hungry for Venture Capital Funding

Retail TouchPoints

All brands that want to achieve scale eventually find they need to be omnichannel, and often that means partnering with retailers ,” Nagar noted. She is responsible for sourcing, diligence and oversight of the firm’s investments in marketplaces, consumer products and services, and emerging technology companies.

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Nordstrom Focuses Holiday Efforts on Value-Added Services and Unique Experiences

Retail TouchPoints

Nordstrom.com also offers free shipping and returns at any store, while Nordstrom Rack will offer free shipping on most orders over $39 through November 13. The department store retailer also is trying to capture the attention of gift-givers by zeroing in on services that make their lives easier.

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4 Tips for Retail Businesses Hungry for Venture Capital Funding

Retail TouchPoints

All brands that want to achieve scale eventually find they need to be omnichannel, and often that means partnering with retailers ,” Nagar noted. She is responsible for sourcing, diligence and oversight of the firm’s investments in marketplaces, consumer products and services, and emerging technology companies.

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Musings on Online vs. Offline Retail

Retail TouchPoints

Personally, I spend more online than I used to, but mainly buying stuff I’m familiar with, my friends have recommended or I’ve seen reviewed. So, lots to think about, both online and offline in this omnichannel circus that’s lost its tent. The online versus offline debate remains a hot topic in retail.

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