Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. Open the door to new customers: Digital commerce is a ruthlessly competitive industry. Holding on to customers is a high priority.

Merchant Services 268

Merchant Services Shipping Costs Payments Payment Services 268

Forrester eCommerce

MAY 29, 2019

The following video shares highlights from research by myself and fellow colleagues, evaluating how brand manufacturers digital commerce strategies must evolve. […]. Branded manufacturers are facing a myriad of questions.

Retail 314

Retail Customer Online Retail Customer Experience 314

Forrester eCommerce

JANUARY 21, 2019

Consumer-facing brands know that there is proverbial “gold” in generating direct sales through digital commerce — but the big question is the size of the prize. Where will brands place their digital commerce bets, and what will each yield in terms of digital sales, profitability, and customer relationships?

Consumer 313

Consumer Customer Online Retail Customer Experience 313

BigCommerce

DECEMBER 19, 2017

Digital commerce continues to be top of mind for online retailers. But within this focus on digital commerce is also increasing pressure from fraudulent activities. . According to a recent survey of North American digital enablers (e.g., According to a recent survey of North American digital enablers (e.g.,

Merchant Services 337

Merchant Services Presentation Payments Payment Services 337

Retail TouchPoints

MARCH 17, 2022

Bold Commerce has launched the Bold Checkout: Buy Now solution. The tool gives brands an owned alternative to third-party digital wallets and payment options, including one-click functionality, directly from their own channels. Buy Now is designed to make any retailer-owned touch point shoppable.

Retail 248

Retail Channel Information Customer 248

GetElastic

NOVEMBER 21, 2022

Elastic Path adds a D2C Starter Kit for brands to kickstart their Composable Commerce journey with a customizable storefront. The D2C Starter Kit is an open-sourced toolbox aimed at accelerating the development of a digital commerce storefront that can be easily customized for specific use cases. What is the D2C Starter Kit?

Demo 148

Demo Management Customer 148

Forrester eCommerce

MARCH 29, 2018

Direct-to-consumer (D2C) commerce is not a new concept for branded manufacturers, but there is certainly renewed interest and more options to choose from.

Consumer 240

Consumer Customer Online Retail Customer Experience 240

GetElastic

NOVEMBER 9, 2021

Industry analyst Gartner released an eye-opening look at the digital commerce landscape, largely influenced from pandemic aftershock. Based on evidence from 2021’s State of Digital Commerce Report, and 2020’s B2B Digital Commerce research, the survey examines digital commerce through the lens of multiple verticals and business models.

B2C 146

B2C B2B Customer Retention Subscription 146

GetElastic

DECEMBER 28, 2021

Over the last year at Elastic Path, we have seen more and more brands who need to run digital commerce for multiple business models. Discuss why Salesforce Commerce Cloud struggles to support multiple business. This is especially true for many B2B businesses who previously never had digital channels. Read the Guide.

B2C 148

B2C B2B Technology Channel 148

GetElastic

MARCH 4, 2019

New use-cases and capabilities enabled by 5G will accelerate enterprise digital transformation across verticals, such as: NEW TOUCHPOINTS. Commerce Requirements. Emerging touchpoints will require service providers to have comprehensive APIs on top of their commerce platform. billion by 2024.

Payment Services 153

Payment Services Vend B2C B2B 153

Forrester eCommerce

NOVEMBER 2, 2023

Strong commerce search functionality will be pivotal in your customers’ digital shopping experiences this holiday season — learn what you must do to tune that.

Customer 392

Customer Consumer Retail 392

Kibo

AUGUST 26, 2022

We’re thrilled to announce that Kibo ranked highest for B2C Digital Commerce Use Case in the August 2022 Gartner Critical Capabilities for Digital Commerce Platforms report! Additionally, Kibo scored well in the Critical Capability categories of Agility, Composability, and Core Commerce.

B2C 62

B2C B2B Subscription Reference 62

GetElastic

DECEMBER 9, 2020

The COVID-19 pandemic has drastically changed consumer buying behaviors and accelerated the evolution of and shift to digital commerce for businesses globally. This makes it more important than ever for both B2B and B2C businesses to invest in digital commerce and diversify their go-to-market strategies.

Payment Services 113

Payment Services Payments B2B B2C 113

Forrester eCommerce

APRIL 21, 2023

Read for strategic marketplace and DTC takeaways we gathered from Forrester’s Q1 2023 Global State Of Brand Manufacturers Survey.

B2C 195

B2C Retail Customer Marketing 195

Retail TouchPoints

FEBRUARY 2, 2024

This concept of starting with a deep understanding of the customer (at times more deeply even than they understand themselves) and building from that point is also the basic premise of retail’s latest technological and philosophical movement — unified commerce. Looking to dig deeper into unified commerce strategies and implementation?

Omnichannel 287

Omnichannel Payment Services Technology Banking 287

Pivotree Blog

JANUARY 10, 2023

CaaS’ innovative pricing and pre-composed service packages remove the barriers to entry for any organization looking to digitally transform its commerce business. To address these pressures, we developed the Commerce-as-a-Service model to help our customers not to stop, but to adapt.

Merchant Services 72

Merchant Services Multi-channel Subscription Supplies 72

Retail TouchPoints

APRIL 17, 2024

As the digital landscape evolves, the impending demise of third-party cookies looms large, creating seismic shifts in how businesses understand user intent. Within the world of B2B and B2C commerce, where understanding consumer behavior is key, this change has spurred a quest for innovative solutions.

Social Media 291

Social Media B2C B2B Customer Data 291

GetElastic

OCTOBER 25, 2017

Digital commerce is playing a pivotal role in customer experience strategies. The world’s leading research firm, Gartner, recognized that digital commerce is a key way to acquire customers, develop relationships, drive revenue and reduce costs. API-based digital commerce. Conversational commerce.

Technology 146

Technology Customer Experience Games Recommendation 146

Salsify

DECEMBER 31, 2020

“Think about commerce, instead of just ecommerce, as the digital world fully expands.”. Lauren Livak, Senior Commerce Strategy Manager, Salsify. Digital channels have rapidly expanded throughout 2020, and brands are racing to transform their business to become more digitally mature.

Management 78

Management eCommerce Channel 78

Forrester eCommerce

MARCH 15, 2022

Luxury brands continue to grapple with their evolving digital go-to-market strategies in the face of ingrained traditions, placing a premium on the in-store customer experience. But it is not a case of digital versus store. They seek […].

Customer Experience 195

Customer Experience Customer Consumer Marketing 195

GetElastic

OCTOBER 25, 2017

Digital commerce is playing a pivotal role in customer experience strategies. The world’s leading research firm, Gartner, recognized that digital commerce is a key way to acquire customers, develop relationships, drive revenue and reduce costs. API-based digital commerce. Conversational commerce.

Customer Experience 146

Customer Experience Customer Technology Games 146

Retail Technology Review

OCTOBER 1, 6620

Retail software vendor, Cegid, has signed a new deal to completely overhaul the IT systems at French footwear retailer, Minelli, in a bid to streamline the business and improve the shopping experience for customers.

Retail 79

Retail Improvements Customer Internet Retail 79

Retail TouchPoints

SEPTEMBER 4, 2020

Behavioral Personalization : In the post-COVID era the closure or inaccessibility of physical stores has led to an acceleration in the movement of sales towards e-Commerce. Many e-Commerce sites have experienced increases in traffic and sales volumes equivalent to the holiday period in a normal year. According to the U.S.

eCommerce 145

eCommerce Multi-channel Merchant Services Department Stores 145

Retail TouchPoints

JANUARY 31, 2024

Fanatics Commerce , the fan gear designer, manufacturing and retail division of the Fanatics digital sports platform, has made three new executive appointments to drive its next phase of growth. In the C-level, Fanatics Commerce has appointed Valerie Love as its new Chief People Officer and Justin Tsai as Chief Product Officer.

Fulfillment 206

Fulfillment Customer Experience Operations Technology 206

RIS News

SEPTEMBER 26, 2023

Ralph Lauren Corporation is expanding in Canada with the launch of dedicated digital commerce and the first Ralph Lauren store in the country.

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ChannelAdvisor

MAY 21, 2021

We all know that brands need a strong e-commerce strategy to survive. Then again, not all digital opportunities are created equal. Where should you place your digital commerce bets? . These are the exact questions Forrester seeks to answer in the new report, Brands: Gauge the Size of Your Digital Commerce Prize.

eCommerce 98

eCommerce eCommerce Technology eCommerce Platforms Demo 98

ChannelAdvisor

NOVEMBER 16, 2021

In Digital Commerce 360’s 2022 Leading Vendors to the Top 1000 Retailers , ChannelAdvisor achieved recognition as the #1 channel management vendor in the industry — for the tenth year in a row. . A lot has happened in e-commerce over the last 10 years, and we know more change will come. Ten eventful, remarkable years. .

Channel 85

Channel eCommerce Management Multichannel 85

IntelligenceNode

AUGUST 3, 2022

We are starting a new series on the practical applications of data science in retail called, "Digital Commerce Data Mining". The post Digital Commerce Data Mining – Data Acquisition in Retail appeared first on Blog. The first article in the series is 'Data Acquisition in Retail.

Retail 52

Retail Article Blog 52

ChannelAdvisor

JANUARY 19, 2023

This is the final installment in a three-part blog series on the 3 Global E-Commerce Tactics to Address for Success in 2023. Instead of shying away, we believe now is the time to double down, tune up your consumer/partner relationships and execute digital shelf operations with precision and heightened attention to detail.

eCommerce 59

eCommerce Consumer Download Games 59

Retail TouchPoints

JANUARY 24, 2024

Navigating digital transformation in 2024’s B2B ecommerce landscape hinges on a deeper comprehension of AI, omnichannel strategies and social commerce. Here we’ll take a look at these trending technologies and how they will shape B2B businesses’ ability to deliver a frictionless experience with their digitally native buyers.

B2B 241

B2B eCommerce BigCommerce Omnichannel 241