Retail TouchPoints

SEPTEMBER 28, 2020

In a survey of consumers conducted by SmarterHQ , 23% said they planned to do most of their holiday shopping on Prime Day, as compared to 19% on Black Friday and 11% on Cyber Monday. The rescheduled Prime Day, set for Oct. 13-14 , will kick off the season. Non-Essential Retailers Likely To Trim Holiday Hiring.

Fulfillment 306

Fulfillment Department Stores Shipping Costs eCommerce 306

GetElastic

DECEMBER 7, 2017

Surveys show that 70% of customers get irritated by slow or chatty cashiers, and 49% hate seeing closed lines at peak hours. And no ecommerce technology comes closer does that better than checkout-less shopping. To find out more about cloud-based ecommerce technologies, visit elasticpath.com. Grab it and go.

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

GetElastic

DECEMBER 7, 2017

Surveys show that 70% of customers get irritated by slow or chatty cashiers, and 49% hate seeing closed lines at peak hours. And no ecommerce technology comes closer does that better than checkout-less shopping. To find out more about cloud-based ecommerce technologies, visit elasticpath.com. Grab it and go.

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

Retail TouchPoints

MARCH 25, 2021

Penny + Grace , a jewelry brand, does this well with a simple survey asking questions to gauge customer preference by color, ring size and whether or not they want earrings. Jay Myers is an accomplished entrepreneur with over 20 years of experience in the ecommerce space.

Subscription 264

Subscription Customer Jewelry Consumer 264

ChannelAdvisor

SEPTEMBER 23, 2020

Surveys have long shown that eight in 10 consumers are loyal to brands , and that 55% of shoppers would prefer to buy directly from brands rather than multi-brand retailers. For example, you can start by focusing on: Developing a strong direct-to-consumer selling strategy.

eCommerce 40

eCommerce eCommerce Technology Multi-channel Consumer 40

GetElastic

AUGUST 17, 2020

Ultimately, you want to discover which customer interactions will become easier via online channels, and focus on building these into your technology requirements. Making these actions easier will be critical for you to drive adoption of your new Ecommerce site. Form a customer advisory board.

Document 113

Document eCommerce Platforms B2B eCommerce 113

GetElastic

DECEMBER 28, 2021

In Gartner’s latest “Survey Analysis: Digital Commerce Revenue Skyrockets With B2B Surpassing B2C” report, they share the same phenomenon. With the onset of the Covid-19 Pandemic more B2B brands were forced into figuring out digital commerce since it was the only way to connect with their buyers.

B2C 148

B2C B2B Technology Channel 148

Liveintent

OCTOBER 13, 2020

After the shock of March and April subsided, brands pivoted, putting their full weight behind their eCommerce solutions. The pandemic accelerated eCommerce technology and marketing efforts. eCommerce will continue to absorb the displacement of in-store sales.

eCommerce 62

eCommerce Food and Beverages Beauty and Health Accessories 62

PFS

AUGUST 23, 2017

survey revealed that by 2020, most shoppers will want to be left alone without engaging with an in-store sales clerk. On the home front, more than half of the consumers surveyed by Opinion Research Corp. Even the in-store model is shifting. An Opinion Research Corp., Digital pure plays are going physical.

Home Furnishings 56

Home Furnishings Channel Apparel Consumer 56

PFS

JUNE 13, 2017

According to surveys by Forrester, 92% of B2B buyers use Amazon to research purchases for work, while 82% reported buying through Amazon. More than ever, B2B buyers expect the same shopping experiences as those of consumer sites, such as Amazon.

B2B 58

B2B Channel Technology Customer Loyalty 58

Kibo

MARCH 2, 2023

Also, the North American B2B eCommerce market is expected to hit $1.8 Manufacturers are particularly focused on adding new capabilities according to a survey by Digital Commerce 360 showing that 61% of B2B retailers prioritized eCommerce platforms and applications for 2022, with a focus on adding new capabilities.

Payment Services 62

Payment Services Multi-channel eCommerce Shipping Costs 62

ItemMaster

MARCH 22, 2018

A recent survey by Edison and NPR states that the number of homes featuring a smart speaker or digital voice assistants (think Amazon Alexa or Google Home) has increased by 128 percent since January 2017; today nearly one in five households in the USA have one.

Presentation 20

Presentation Technology Clothing Information 20

Ecommerce Platforms

AUGUST 24, 2020

Userlike is a live chat software specifically designed to integrate with your existing website or eCommerce technology. Pre and post-chat surveys. You might ask your customers to give a quick star rating for the person they connected with, or you can set up pre and post-chat surveys. What is Userlike? Chat rating.

Live Chat 104

Live Chat Payment Services Improvements Technology 104

BigCommerce

APRIL 3, 2018

mobile consumer survey results , Americans check their phone 47x per day. Mobile commerce sales totaled $1.357 trillion in 2017 , making up 58.9% What you should look for in ecommerce technology to make sure you aren’t doing all the legwork here. Probably pretty recently. Afterall, checking your phone is the new normal.

Mobile 419

Mobile SEO Mobile eCommerce eCommerce 419

BigCommerce

JANUARY 23, 2018

There are 3 pain points that often forces brands to migrate to new technology – and all of them are signals that you should have done it much, much sooner. Your 3 options when it comes to ecommerce technology. Cloud Ecommerce Technology. SaaS and Cloud ecommerce are not the same. SaaS Ecommerce Technology.

Payment Services 362

Payment Services eCommerce BigCommerce eCommerce Platforms 362

BigCommerce

FEBRUARY 13, 2018

Eddie Machaalani and Mitchell Harper co-founded BigCommerce in 2009 and introduced it that year as a 100% bootstrapped ecommerce storefront platform. Other ecommerce technology platform providers launched in the same era. William Harris, Ecommerce Marketing Expert, Elumynt. Global ecommerce is growing rapidly.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

ROI Revolution

JUNE 27, 2019

The New Retail Imperative: Be A Leader in Ecommerce Technology. The next session we attended had a very similar outlook, but rather than focusing on Smart Speaker Apps, Sudarshan Sampath, GVP at eCommerce Technology focused on Artificial Intelligence. Why not take advantage of this massive learning opportunity?

SEO 84

SEO Customer Loyalty Technology Customer Experience 84

BigCommerce

OCTOBER 26, 2017

Ensure Your Technology is Scalable. Make sure that you have an ecommerce technology solution that can scale –– and isn’t cost-prohibitive. For instance, you want a platform that provides out-of-the-box features for many of the standard processes that come with cross-border commerce. Beauty and Cosmetics. Health Goods.

Merchant Services 256

Merchant Services eCommerce Payment Services BigCommerce 256

GetElastic

JANUARY 10, 2018

In a sample survey of B2B buyers, they found that 74% of buyers research online and prefer to buy online through a “self-serve” website, rather than deal with a sales representative. Follow Get Elastic to receive useful commerce industry information that can build your competitive advantage.

B2B 141

B2B Multi-channel B2C Customer Experience 141

BigCommerce

APRIL 24, 2018

The Number 1 SaaS Ecommerce Platform Internet Retailer’s 2018 survey found BigCommerce to be the #1 SaaS ecommerce platform preferred by mid-market and enterprise retailers. SaaS ecommerce platforms. Learn more by downloading their report. Hosting Environment: Cloud.

eCommerce Platforms 419

eCommerce Platforms Payment Services Shipping Costs eCommerce 419

PFS

JULY 14, 2017

The secret to this success – a success validated by double-digit sales growth since the brand’s online transformation — is an effective, cloud-based stock management system coupled with tightly integrated eCommerce technology. Source: eMarketer, Ampersand “YouGov Consumer Survey – Delivery 2017,” April 2017.

Fulfillment 56

Fulfillment Technology eCommerce Technology Toys 56