iVend

APRIL 17, 2023

iVend for Magento ChatGPT is used by retailers to enhance their omnichannel strategy. Learn more about iVend’s leading online retail solutions Read more ChatGPT, developed by Open AI * , is an artificial intelligence model specifically designed to ‘understand’ and respond to human language.

POS 98

POS Omnichannel Retail Social Media 98

Forrester eCommerce

MARCH 29, 2019

We’ve just published this year’s edition of “The State Of Retailing Online 2019: Omnichannel, Marketing, and Personalization,” a report we conduct annually with the National Retail Federation (NRF).

Omnichannel 362

Omnichannel Marketing Retail Online Retail 362

Forrester eCommerce

JANUARY 22, 2019

Omnichannel investments, including in-store pickup and endless aisle, continue to be top strategic investment for digital business professionals at retail organizations.

Omnichannel 329

Omnichannel Operations Retail Customer 329

Forrester eCommerce

SEPTEMBER 24, 2019

What should our omnichannel scorecard look like? These are some of the questions I often get from retailers. Retail performance dashboards will most certainly include touchpoint-focused, point-in-time metrics such as online conversion rates. What key metrics should be included? What metrics are we missing?

Omnichannel 233

Omnichannel Retail Online Retail Customer Experience 233

Retail TouchPoints

JULY 21, 2020

The uncertainty created by COVID-19 and the gradually loosening lockdowns mean it’s harder than ever for online retailers to know how and where to focus their energies when it comes to search. But once you stop spending, the traffic and sales dry up.

Online Retail 179

Online Retail SEO eCommerce Retail 179

Fabric

AUGUST 8, 2023

E-commerce is here to stay. The digital marketplace continues to reshape the retail landscape, offering unparalleled convenience and access to a global customer base. In 2022, US e-commerce sales topped $1 trillion , while global e-commerce sales soared past $5.7 What is Order Management?

Payment Services 130

Payment Services Fulfillment Management eCommerce 130

BigCommerce

SEPTEMBER 12, 2017

BigCommerce has teamed up with retail and payment experts Square to dive deep into the shopping habits, behavior and preferences of thousands of American buyers across multiple generations. Get your free comprehensive omnichannel report now. Online shopping. 51% of Americans prefer to shop online. Online shopping.

eCommerce 420

eCommerce Beauty and Health Social Media Customer 420

SellBrite

JANUARY 5, 2018

Omnichannel strategies have the power to create memorable, lasting experiences for consumers. Omnichannel is a new type of strategy that is tough to implement. Thankfully, there are a few companies that are already leading the charge in omnichannel eCommerce. What a perfect omnichannel eCommerce strategy looks like.

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Omnichannel eCommerce Customer Multi-channel 149

Retail TouchPoints

MARCH 5, 2021

HBC will spin off Saks Fifth Avenue ’s ecommerce business as a standalone entity that will be called Saks. Growth capital investor Insight Partners will make a $500 million minority equity investment in Saks in a deal that values the online retailer at $2 billion.

eCommerce 211

eCommerce Omnichannel Fulfillment Online Retail 211

Ecommerce Platforms

MARCH 18, 2023

Quick answer : The term “retail store” typically applies to a physical, or brick-and-mortar location, such as a supermarket, boutique, or individual offline store. Both retail and ecommerce stores have their own distinctive pros and cons to consider for any entrepreneur. What is Retail? How Does Retail Work?

eCommerce 104

eCommerce Shipping Costs Payment Services Small Business Retail 104

Ecommerce Platforms

OCTOBER 5, 2018

This W3bstore review assesses not only its omnichannel capabilities but also other it’s ecommerce features that would be critical to online stores. All three are required for omnichannel retail where orders, inventory and fulfillment must be managed across multiple channels and locations. Imagine this….

eCommerce Platforms 91

eCommerce Platforms Omnichannel Merchant Services Payment Services 91

RTP blog

DECEMBER 16, 2019

In APAC, e-Commerce sales have tripled from $600 Billion USD in 2014 to $1.8 Clearly, online channels are no longer just a nice-to-have — they’re a necessity in our always-on world. HKTV installed 50 tablets at its offline retail store to encourage customers to continue their omnichannel shopping behaviour.

Customer Experience 195

Customer Experience Customer eCommerce Retail 195

Retail TouchPoints

JULY 22, 2021

As lockdowns became the new normal, consumers and retailers started going ‘digital’. This has increased e-commerce’s share of global retail to 17% in 2020, up from 14% in 2019. With the adoption of e-commerce on the rise, brick and mortar retail businesses face increased risks of having to shut down.

eCommerce 297

eCommerce Retail Payment Services Social Media 297

Omnisend

DECEMBER 15, 2020

The challenge for ecommerce businesses is the average customer uses ten different channels, including contact forms, social media profiles, live chat, and email—making it hard for companies to know where to focus their efforts. What is Omnichannel Support? Benefits of Omnichannel Customer Support. Learn more!

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

BigCommerce

MAY 4, 2018

IRCE is arguably the ecommerce industry’s biggest and most influential annual event. The chatter was a mix of ecommerce technicalities, marketing strategies and a bunch of “I haven’t seen you in forever!”. IRCE is the who’s who of ecommerce – and it doesn’t discriminate. IRCE is a who’s who of ecommerce professionals.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

ChannelAdvisor

AUGUST 22, 2019

If you want to stay ahead of the latest online retail trends, few resources are as reliable as Forrester’s bank of online retail reports. Its analysts have documented massive waves of change within the e-commerce industry since the early days of eBay and Amazon. . Access the full report here.

eCommerce 45

eCommerce Omnichannel Document Online Retail 45

UpSellIt

AUGUST 3, 2023

By 2026, retail ecommerce sales are projected to reach an astonishing 8.1 Ecommerce segmentation and personalization are two independent, but complementary strategies used in the field of online retail to enhance customer experience, improve conversion rates, and drive sales. What is Ecommerce Segmentation?

eCommerce 111

eCommerce Recommendation Accessories Customer Loyalty 111

ESW

JULY 6, 2023

But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. Amazon’s disruption to commerce has been so profound, there is a term for it: The Amazon Effect. Omnichannel is here to stay.

eCommerce 139

eCommerce Payment Services Customer Shipping Costs 139

Retail TouchPoints

JULY 14, 2020

Although e-Commerce represents a smaller share of total retail sales than brick-and-mortar, online retailing is positioned to act as a counterweight to steep brick-and-mortar declines. Online retail is forecast to achieve 18%. E-Commerce sales were up 19.1% We now expect U.S.

eCommerce 197

eCommerce Retail Online Retail Fulfillment 197

365 Retail

APRIL 20, 2022

Same-day delivery business Gophr today announced its integration with global ecommerce delivery technology company Metapack, empowering online retailers in the UK with faster and more sustainable deliveries. It ticks all the boxes for a consumer when it comes to delivery.”.

Online Retail 62

Online Retail Retail Omnichannel Shipping 62

GetElastic

MAY 14, 2020

Despite the buzz around AI’s potential to make ecommerce as personal and natural as an in-store visit, fully-baked intelligent shopping assistance remains several years away. According to LivePerson’s analysis of over 20 years of live chat logs, 70% of ecommerce chat inquiries can easily be handled by automation.

Payment Services 138

Payment Services eCommerce X-cart Payments 138

OrderDynamics

JUNE 27, 2018

E-Commerce and Physical Stores: How Do They Stack Up? And, can one retail channel truly exist without the other in today’s omni-channel world? With traditional e-commerce giants like Amazon making the move to open brick-and-mortar locations, the trend towards an omni-channel retail experience is undeniable.

eCommerce 50

eCommerce Comparison Shopping Channel Omnichannel 50

Optimizely

AUGUST 23, 2017

It’s gotten so rough, it’s even been called the “ retail apocalypse.”. But retail brands are adapting to the changing climate. Many of the most innovative retailers are expanding their business model into ecommerce, building out the online side to their business. Will it save many of today’s struggling retailers?

eCommerce 186

eCommerce Omnichannel Payments Payment Services 186

Retail TouchPoints

JANUARY 3, 2024

Online retailers that currently use the Pitney Bowes return service and its platform partners will gain immediate access to the new network, with no additional integration required. “By These new returns locations augment the existing network of 30,000 postal locations where Pitney Bowes currently offers no-label returns.

Shipping Costs 144

Shipping Costs Merchant Services Fulfillment Omnichannel 144

Ecommerce Platforms

OCTOBER 4, 2022

By the end of 2022, the global eCommerce market is expected to grow to a staggering $5.55 However, this is hardly surprising, considering online shopping is inextricable from our modern existence. However, the right eCommerce platform is imperative to succeed in this venture. Social Commerce. Let’s get started!

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Fabric Blog

APRIL 17, 2024

fabric’s Order Fulfillment Logic automates distributed order management for omnichannel retailers Our next-generation real-time order fulfillment logic is now generally available in fabric OMS. What does that mean for retailers? Here’s an example of how this plays out for a typical retailer.

Order Fulfillment 52

Order Fulfillment Payment Services Shipping Costs eCommerce 52

Optimizely

NOVEMBER 6, 2018

The online food market represents a massive opportunity for ecommerce brands. Forecasts for the future suggest that 70% of US shoppers could be buying groceries online by as early as 2022. Food ecommerce is expected to account for just 2.5% of total US food and beverage retail sales this year.

Food and Beverages 268

Food and Beverages eCommerce Marketing Social Media 268

Retail TouchPoints

JULY 23, 2021

Last year was a blessing in disguise — and the necessary wake-up call for retailers to make an online transition. Online is Now a ‘Need to Have’. According to Digital Commerce 360 , “consumers spent $861.12 billion online with U.S. retailers in 2020, up 44.0% The numbers don’t lie. billion in 2019.”.

Fashion 256

Fashion eCommerce eCommerce Platforms Social Media 256

ChannelAdvisor

AUGUST 28, 2019

Looking for the latest trends in e-commerce? Our e-commerce experts have identified several other resources that address some of the biggest issues facing brands and retailers today. Retail TouchPoints: E-Commerce in the Era of Amazon. Creating appealing omnichannel experiences.

eCommerce 49

eCommerce White Paper Download Internet Retail 49

Omnisend

DECEMBER 7, 2022

The ecommerce landscape is constantly changing, and it can be tough to keep up with the latest trends in the industry. However, by understanding the latest ecommerce statistics, you can ensure that your ecommerce marketing strategy is on track and making the most impact. General ecommerce statistics. Start Free Today.

eCommerce 78

eCommerce Payments Merchant Services Social Media 78

Retail TouchPoints

JULY 17, 2020

Finally, top e-Commerce firms usually offer flexible shipping options, along with a high level of transparency about shipping and product delivery. Make no mistake: Retailing in the time of the novel coronavirus is no simple task. Peter Sheldon is Senior Director, Commerce Strategy at Adobe.

Technology 198

Technology eCommerce Retail Merchant Services 198

ChannelSale

JUNE 13, 2018

In recent times, annually held IRCE (Internet Retailer Conference + Exhibition) has become a hallmark of excellence and inventiveness in the e-commerce industry that online sellers around the world participate in. ChannelSale, too, was invited to be a part of the exhibit hall.

Online Retail 65

Online Retail Workshop eCommerce Internet Retail 65

Retail TouchPoints

NOVEMBER 18, 2021

Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. Last year, COVID-19 lockdowns that restricted shopping at brick-and-mortar stores sent shoppers online. Expect the Unexpected.

Shipping Costs 218

Shipping Costs Retail Omnichannel Supplies 218

Kibo

SEPTEMBER 7, 2021

The terms omnichannel and multichannel have become the default ways of discussing modern retail. What Is Multichannel Retail? How Does Omnichannel Compare to Multichannel. Omnichannel means giving a consistent experience at every single touchpoint a customer engages with your brand. Convenience and consistency.

Multichannel 62

Multichannel Omnichannel Multi-channel Social Media 62

Retail TouchPoints

JULY 27, 2020

E-Commerce is undoubtedly being strengthened by COVID-19, but that doesn’t mean the tangibility of brick-and-mortar won’t be appreciated more in the long run too. Immersive commerce was originally conceived to enhance the transactional focus of online shopping with the experiential dimension of offline shopping.

Payment Services 167

Payment Services eCommerce Small Business Retail Retail 167

Ecommerce Platforms

NOVEMBER 29, 2021

When it comes to choosing the best ecommerce platform, Australia has plenty of options. Just like the majority of the world today, Australians have rapidly embraced the benefits of ecommerce for quick and convenient transactions. Shopify is probably the best-known ecommerce platform anywhere. Wix Ecommerce. Go to top.

eCommerce Platforms 196

eCommerce Platforms Payment Services eCommerce Shipping Costs 196

GetElastic

APRIL 28, 2022

The world of digital commerce is constantly changing, and with the rapid shift to online retailing as a result of the COVID pandemic, 2022 promises to be no different. With this trend in online shopping, the DTC eCommerce industry will only continue to grow. What is DTC eCommerce? In 2021, U.S.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78