UpSellIt

JULY 13, 2023

In today’s competitive landscape, embracing an omnichannel retail strategy has become essential for businesses to thrive. Read on to explore the key elements of an omnichannel retail strategy and how it can benefit your business. What is Omnichannel Retailing? What is Omnichannel Retailing?

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Groove

FEBRUARY 9, 2022

There are a variety of platforms to choose from when first launching an eCommerce store. There are only a select few enterprise eCommerce solutions on the market, so it’s important to evaluate the features of each platform to best accommodate your business’s needs. Evaluating Enterprise eCommerce Solutions. Omnichannel Selling.

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Retail TouchPoints

OCTOBER 5, 2021

That’s where the magic of conversational commerce comes into play. By enabling customers to message in-store associates while they shop online, conversational commerce gives customers an enhanced customer service experience and the confidence they need to buy online. Implementing Conversational Commerce.

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RTP blog

MAY 18, 2018

By Steve Tucker, Bunting When it comes to e-Commerce, marketers often focus on driving new web site traffic and getting new customers. And, with so much choice available in e-Commerce today, you should never be complacent about your VIP customers hanging around. than first time shoppers.

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Retail TouchPoints

OCTOBER 7, 2021

Macy’s is upgrading its digital presence in time for a holiday season that is once again poised to be an ecommerce-focused end of the year. The retailer will engage with shoppers through weekly live shopping events, roll out a new mobile app and add new omnichannel features.

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Retail TouchPoints

JULY 5, 2022

Retailers’ attitudes about ecommerce have undergone a series of rapid evolutions over the last two years. Then, once basic digital offerings were in place, merchants began to consider how to make these ecommerce advancements permanent in preparation for the “New Normal.”. Why is Ecommerce Profitability So Elusive?

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Retail TouchPoints

JULY 14, 2023

Generative AI is set to revolutionize ecommerce, enabling a more interactive and personalized shopping experience, which is integral to both attracting and retaining customers. In the crowded landscape of ecommerce, a positive customer experience across every aspect of an order has become intrinsic to online success.

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Retail TouchPoints

JULY 29, 2021

As the company’s SVP and GM of Ecommerce, Bojanowski was at the center of the storm. With a well-established website, app and loyalty program, Sephora was able to take the almost overnight shift to ecommerce in stride. RTP: Anything else on the omnichannel front that you have your eyes on now stores have reopened?

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Retail TouchPoints

JANUARY 14, 2022

As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. BNPL and Social Commerce Were Holiday Standouts. This was a strong indication of omnichannel approaches to grabbing shoppers’ attention, whether for promotions or notifications. 18 and Dec. 18-31 window.

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Fabric

DECEMBER 15, 2023

Welcome to our recap of fabric’s recent LinkedIn Live event, where Jon Reily, Bounteous’ SVP of Commerce & Loyalty, joined Lori Howitt, fabric’s Senior Solutions Consultant, to discuss how retailers can meet the needs of customers in this age of instant gratification. 5 Key Takeaways 1.

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Retail TouchPoints

APRIL 27, 2022

Then in 2021, grocery ecommerce sales reached 9.5% The sign is clear — ecommerce is here to stay. Alongside the infrastructure dilemma, when speaking to grocers about their online operation, it becomes clear just how challenging optimizing and unlocking value during the ecommerce end-to-end process can be. and then 20.5%

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Retail TouchPoints

SEPTEMBER 28, 2023

The continued advancement of retail technology and ecommerce have set new standards for a quality online shopping experience. Todays’ customers expect seamless omnichannel shopping experiences that are highly personalized. In fact, 80% of customers say they’re more likely to purchase from brands that personalize, according to Deloitte.

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lateshipment

APRIL 28, 2024

From brick-and-mortar to e-commerce, businesses have been running successfully all these years by building their foundation on just a question — “What do customers want?” Just like E-commerce, CX is also transforming while still being an integral part of the shopping channel and innovations can’t be left out.

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GetElastic

NOVEMBER 8, 2022

With so many mixed economic signals, as well as consumer shopping patterns and 2022 eCommerce trends falling back in line with pre-COVID norms, how do eCommerce retailers prepare for the future? It instead reimagines business through an omnichannel-first lens. The commerce catalog is a perfect place to start.

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UpSellIt

AUGUST 23, 2023

Personalization has become a key element for ecommerce brands to stand out and create meaningful connections with their customers. In this blog, we present ten innovative ecommerce targeted tactics that will dominate the landscape in 2023 and 2024, helping businesses thrive in the competitive digital marketplace.

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RTP blog

JUNE 29, 2018

Although mobile devices account for over half of all traffic in e-Commerce, often the online shopping experience is not optimized for mobile. Retail marketers should utilize product recommendation engines to provide shoppers with alternative options that might better suit their needs and preferences.

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Retail TouchPoints

NOVEMBER 21, 2023

By partnering with TikTok star Corporate Natalie, Walmart Business is offering sage advice, a curated marketplace shopping experience for holiday party needs and even tailored product recommendations via the Gift Finder tool, which allows shoppers to sort ideas by price range, customer rating, availability, delivery speed and brand.

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Omnisend

MARCH 29, 2021

If ever any industry fully embraced ecommerce, it’s fashion. That number is largely influenced by the industry’s domineering growth, as indicated by ecommerce fashion industry statistics from Statista. So how can you stay competitive and differentiate your ecommerce fashion brand among a saturated online clothing industry?

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Optimizely

JULY 1, 2020

Replenishment campaigns are extremely important to ecommerce brands, especially in industries where the same product is frequently purchased like health and beauty and food and beverage. In order to reach your brand’s shoppers at the right time and with the right message and drive repeat purchases, it’s better to take an omnichannel approach.

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Optimizely

DECEMBER 11, 2020

Ecommerce subscriptions are on the rise across all verticals, from Health & Beauty to Sports. By bringing your ReCharge data into Zaius, you can also make your subscription data actionable in the context of omnichannel campaigns. You’d be surprised to see how many fishing subscription boxes exist!) Start Your Free Trial.

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Retail TouchPoints

JANUARY 8, 2024

reported ecommerce fraud and loss as a growing concern, while 48.5% If this data wasn’t shocking enough, the same report also explained that 78% of retailers don’t count ecommerce loss when calculating shrink. Regardless of how and where the theft, fraud or abuse takes place, EBR can catch the problem and recommend remediation tactics.

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Retail TouchPoints

JULY 13, 2022

CPG brand partners can utilize dynamic ad placements, targeted content, sponsored searches and product recommendations to boost their sales. It also will drive retail media income by providing a seamless way for CPG brands to reach customers in a personalized and ultra-targeted digital experience to drive incremental sales.

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Wiser

SEPTEMBER 28, 2017

To succeed, omnichannel retailers and brands need to be true to their names and fully unify their selling channels. Omnichannel holiday strategy requires channels to work together. Companies might have different teams for in-store and eCommerce, but they need to be fully in sync to get ahead. Leveraging Mobile Technology .

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Retail TouchPoints

DECEMBER 13, 2021

Our Recommendations AI capability is another example of something that was built for other Google products and solutions and then brought to bear in a retail product orientation. But it’s not just ecommerce, it’s also about digital experience in stores. We have customers like IKEA and Sephora using that.

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GetElastic

JUNE 7, 2016

Navigating the omnichannel universe is a challenge for many retailers. This article explores strategies for building an omnichannel business that makes sense to the reader’s unique business. With e-commerce sales rising rapidly, there are a few key recommendations to consider so that your in-store sales remain healthy.

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Retail TouchPoints

JULY 27, 2022

The demand for grocery omnichannel ecommerce has been fueled by the pandemic, specifically consumers’ desire for convenience. Experts project that grocery ecommerce will double in the next five years. Provide smooth and efficient customer experiences.

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RTP blog

JULY 29, 2019

To drive conversion, retailers must create omnichannel experiences by personalizing consumer experiences through in-store appointments, powering seamless online-to-offline journeys and developing loyal customers via in-store events. Omnichannel experiences allow retailers to successfully bridge the digital-to-physical divide.

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BigCommerce

SEPTEMBER 12, 2017

Get your free comprehensive omnichannel report now. However, despite how easy it is to launch a webstore, scaling an online business remains extremely difficult even for the most seasoned ecommerce expert. Ecommerce sales are growing, but many retailers are struggling to capitalize on their digital sales channels. Free Download.

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Retail TouchPoints

SEPTEMBER 3, 2020

Return rates at physical stores range from 8% to 10% , but rise to approximately 20% for e-Commerce, according to data from CBRE. Many are looking to understand how they can improve the economics of their e-Commerce supply chain in order to meet evolving customer needs without compromising margins.

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Smile.io

MAY 15, 2024

💡 Key takeaways: - Growing a commerce business involves increasing revenue with increased overhead investments. Scaling a commerce business is increasing revenue without a significant increase in operating costs.   - High-volume commerce brands can use Smile Plus to unlock the best of what Smile.io has to offer.

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Algopix

OCTOBER 15, 2023

The Evolving eCommerce Landscape The eCommerce landscape has witnessed rapid evolution in recent years. This proliferation of channels has created both opportunities and challenges for eCommerce businesses. Improved Customer Experience Customer experience is a critical factor in eCommerce success.

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ESW

JULY 6, 2023

But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. Amazon’s disruption to commerce has been so profound, there is a term for it: The Amazon Effect. Omnichannel is here to stay. billion in sales in Q3 2020.”

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Kibo

JULY 22, 2020

Omnichannel Personalization is the practice of creating customer experiences that are informed by real-time data from all channels, and extending them across every touchpoint, to build consistent relationships with the customer everywhere they interact with the brand. Omnichannel Customer Experience.

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Retail TouchPoints

JANUARY 1, 2021

Dynamic Pricing to Maximize the Profits of Your Ecommerce Business. One of the most important benefits is that thanks to setting the correct prices, your ecommerce sales will increase and with them, your profits. Currently, there is an ever-increasing amount of competition, which is becoming increasingly fierce.

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GetElastic

MAY 14, 2020

Despite the buzz around AI’s potential to make ecommerce as personal and natural as an in-store visit, fully-baked intelligent shopping assistance remains several years away. According to LivePerson’s analysis of over 20 years of live chat logs, 70% of ecommerce chat inquiries can easily be handled by automation.

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Retail TouchPoints

MARCH 24, 2022

Instacart already powers the ecommerce and fulfillment experience for hundreds of retailers across North America. “Instacart Platform continues to fuel our omnichannel strategy, powering delivery and curbside pickup across our markets,” said Maria Brous, Director of Communications at Publix in a statement.

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ChannelAdvisor

AUGUST 22, 2019

Its analysts have documented massive waves of change within the e-commerce industry since the early days of eBay and Amazon. . If you haven’t checked them out yet, we highly recommend giving these resources a read. Reaping the Rewards of Omnichannel Commerce. Top Retail Technology Investments in 2019.

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