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Beyond the Transaction: How to Make Your Ecommerce Site an Experience

Retail TouchPoints

The days of a traditional shopping mall trip have changed — not only because of the pandemic, but as consumers have started to prefer the convenience of ecommerce. Poorly done commerce can ruin the shopping experience, negating any brand loyalty from the purchase and frustrating customers instead of delighting them.

eCommerce 248
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Key Disaster Preparedness Takeaways for Retailers from an Eventful Summer

Retail TouchPoints

For retailers relying on critical IT systems to support both in-store and ecommerce sales, outages from significant weather events can have a big impact on business. Having a smart backup power strategy can help prevent downtime and lost data as the threat of severe weather remains heightened.

Events 209
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Next-gen vending machines: 5 reasons intelligent vending is trending in ecommerce

GetElastic

Next-gen vending machines: 5 reasons intelligent vending is trending in ecommerce. Move over pop-up shops, there’s a new digital-meets-physical invasion that’s got the likes of Walmart, Uniqlo, CVS, Adidas, ASICS and Nespresso serving commerce through connected boxes. Are traveling unmanned pop-up shops the new “mobile” commerce?

Vend 135
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NRF 2024: Key Takeaways From Retail Thought Leaders

RetailMinded

Retail and 2024 are both in full swing, and both the year and commerce kicked off at the National Retail Federation in New York City in early January. Joining me were companies that included Salesforce, ParcelLab, Slalom, Store Force, Big Commerce, Maropost and more. Smart retailers will blend this with their traditional trainings.”

Retail 119
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Next-gen vending machines: 5 reasons intelligent vending is trending in ecommerce

GetElastic

Move over pop-up shops, there’s a new digital-meets-physical invasion that’s got the likes of Walmart, Uniqlo, CVS, Adidas, ASICS and Nespresso serving commerce through connected boxes. How can smart vending machines amplify your omnichannel commerce strategies? Are traveling unmanned pop-up shops the new “mobile” commerce?

Vend 140
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Every Retail Worker is Now a Supply Chain Worker

Retail TouchPoints

Retail workers traditionally occupied point-of-sale positions or customer services positions, but now they are central to the success of complex and sophisticated supply chain operations. . Americans are on track to spend $1 trillion in ecommerce by 2022, according to Adobe’s study.

Supplies 272
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Retailers Get Real with AI: Four AI-Powered Apps We’ll See this Year

Retail TouchPoints

Then we turned to ecommerce, clicking through pages and pages of items in hopes of finding that rare pearl. We are all used to being stalked by ads for a pair of pants we clicked on many weeks prior and seeing personalized product recommendations on Amazon and other ecommerce sites. AI agents will shop for you.

Retail 263