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Gamified Training Boosts Brand’s Appliance Sales 26.2%

Retail TouchPoints

Appliance manufacturer Bosch Siemens Hausgeräte (BSH) has adopted a gamified training solution from Attensi that features competition-based true-to-life scenarios designed to help salespeople remember product features, understand shopper motivations and close the sale. Training Provides a ‘Safe Space’ to Learn and Fail.

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Point of Sale Training: 6 Key Aspects for Success

Korona

POS training is key to success of any retail business. Get insights on optimizing operations with 6 important aspects of POS training.

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Guarding the Retail Fortress: Cybersecurity Challenges and Network Interruption Risks

Retail TouchPoints

This includes implementing robust security protocols, regular system audits, employee training and investing in advanced cybersecurity technologies. Vendor audits and risk assessments could have identified the risk posed by third-party software integrations and network access points, which could have prevented these types of breaches.

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Key Disaster Preparedness Takeaways for Retailers from an Eventful Summer

Retail TouchPoints

Take Stock of the Inventory Amid the digital transformation of retail, technologies such as SquareSpace have become more commonplace at the point of sale, while self-service kiosks and cashierless checkouts are now ubiquitous. He can be reached at EdSpears@Eaton.com.

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NRF 2024: Key Takeaways From Retail Thought Leaders

RetailMinded

.” Speaking of standards, The Retail Doctor , Bob Phibbs, shared with me that “any way that you can train an employee to engage a customer is important. Smart retailers will blend this with their traditional trainings.” Expanding on the importance of trust and reliability was Sean Quinn, CEO of All Point Retail.

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Laying the Operational Foundation for Autonomous Stores

Retail TouchPoints

One of the biggest operational changes that grocery retailers will face is employee training and role reassignment. Grocery retailers must create specialized training programs for new roles and responsibilities. It explained that “building the portal wasn’t enough, nor was training branch associates to show customers how to use it.

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Mobile POS Empowers The North Face Associates to Venture Beyond the Cash Wrap

Retail TouchPoints

Tackling the Unknowns of New Store Technology To maximize the ROI of in-store tech, retailers need to ensure associates are fully trained in how to use it — especially if errors or issues emerge. The team put together a two-page manual for the holiday season outlining quick training and key use cases.

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