Retail TouchPoints

SEPTEMBER 3, 2020

Return rates at physical stores range from 8% to 10% , but rise to approximately 20% for e-Commerce, according to data from CBRE. In a survey of consumers conducted by Doddle , 84% said a positive returns experience encourages them to shop with a retailer again. In-Store Returns Trending Up, But Not Pouring In.

Shipping Costs 328

Shipping Costs eCommerce Merchant Services Retail 328

Groove

JANUARY 8, 2021

With online returns expected to hit record highs, many eCommerce retailers must adjust their business operations and return policies to ensure a positive customer experience. eCommerce Returns: What To Expect In Early 2021. eCommerce Returns Are Forecasted To Reach A Record High. How To Face High eCommerce Return Rates.

eCommerce 363

eCommerce Fulfillment Subscription Consumer 363

Kibo

AUGUST 4, 2022

Subscriptions are one of the many ways retailers adapted their business models to accommodate evolving shopping behaviors driven by the pandemic. Analysts predict that US eCommerce subscription sales will grow 18% in 2022. And a Kibo survey found that 36% of consumers already have a product subscription.

Subscription 62

Subscription Management Beauty and Health Food and Beverages 62

Retail TouchPoints

OCTOBER 5, 2020

The Walmart+ loyalty program has clearly made a major splash: 11% of Americans subscribed within two weeks of its launch, according to a survey by Piplsay. In fact, 45% of shoppers had room for both subscriptions, including 36% of Gen X and Millennials.

Shipping Costs 196

Shipping Costs Subscription Shipping Customer Loyalty 196

GetElastic

AUGUST 29, 2019

You might be if you haven’t expanded your sales to include subscription-based ecommerce, delivering products on a recurring basis to your most loyal fans. Securing this almost guaranteed recurring revenue is tricky, and subscription boxes come with plenty of challenges you need to avoid. . Poor customer service.

Subscription 141

Subscription Shipping Costs eCommerce Fulfillment 141

Omnisend

JULY 25, 2023

The reality: Text subscriptions are very effective in reaching customers. Start using SMS marketing and boost your sales today Get started for free What is a text subscription? A text subscription allows customers to sign up to receive text messages from your business or brand. How to use text subscriptions?

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Subscription Events Social Media Channel 78

Ecommerce Platforms

JANUARY 13, 2022

Convenience is the name of the game for online subscriptions. Many online consumers even seek out dozens of subscription offerings to streamline everything in their lives, from cooking to cleaning, and razors to gift giving. Subscriptions play an essential role in simplifying lives, but they also make for a wonderful business model.

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Subscription Shopify Payment Services Merchant Services 104

Retail TouchPoints

JUNE 23, 2022

This is also the ideal time to review the online customer journey, because consumer expectations for ecommerce convenience and personalization are higher than ever, based on the findings of ClearSale’s 2021 State of Consumer Attitudes on Ecommerce, Fraud & CX survey. Personalize Your Back-to-School Marketing.

Payment Services 263

Payment Services eCommerce Payments Retail 263

Korona

APRIL 6, 2022

Subscription-based programs were already on the rise before COVID hit in 2020. In fact, subscription retail revenue continues to accelerate at a much faster rate than the rest of the retail landscape, and it promises to move into more industries and products. Subscription Based Shopping: What Is It? Access-Based Subscriptions.

Subscription 98

Subscription Payment Services Shipping Costs Retail 98

Kibo

FEBRUARY 3, 2023

In the midst of uncertain economic times, many businesses are considering subscription business models and how they can be used to drive customer loyalty. Despite the economic conditions, the subscription economy remains strong —the overall market has a predicted worth of up to $3 trillion.

Customer Retention 62

Customer Retention Subscription Payment Services Customer 62

Kibo

SEPTEMBER 8, 2022

Newspapers have been using the subscription business model for decades, and only in the last decade has the subscription model expanded into products. From dog food and razor blades to clothing and wine, subscriptions have made their way into many aspects of our everyday lives. Who’s signing up for product subscriptions.

Subscription 62

Subscription Food and Beverages Beauty and Health X-cart 62

FastSpring

MARCH 15, 2021

That’s the beauty of subscription models. While implementing a subscription model means ongoing revenue, it also brings up many challenges for managing those subscriptions. You have to create a subscription-friendly product, infrastructure, marketing plan, and customer retention plan. Advantages of a Subscription Model.

Subscription 137

Subscription Payment Services Shipping Costs Payments 137

Retail TouchPoints

SEPTEMBER 21, 2021

Delivering these immersive experiences in online ecommerce environments requires similar thinking as well as appealing to a customer’s sense of sight, arguably the most important one of all. The visuals we see as we click and scroll on an ecommerce site set the tone of that shopping trip. As consumers, our eyes are very discerning.

eCommerce 221

eCommerce Social Media Technology Online Retail 221

SellBrite

JUNE 14, 2018

Five years ago, the subscription model still seemed niche and unfamiliar to most consumers. A decade ago, subscription boxes like Birchbox didn’t exist. Now, almost every type of product is offered through a subscription box. From 2014 to 2017, subscription box sales grew 800%. Define the niche you’re filling.

Subscription 67

Subscription eCommerce Merchant Services Gifts 67

Retail TouchPoints

APRIL 3, 2023

households own a pet, according to the APPA National Pet Owners Survey. Access and transparency are a big part of fostering trust, which is why the brand leveled up its SMS strategy and embraced the conversational commerce solution from Wizard. The result is an average order value that’s 23% higher than the brand’s ecommerce site.

Payment Services 211

Payment Services Social Media Subscription Channel 211

Retail TouchPoints

FEBRUARY 9, 2023

As the ecommerce landscape becomes more competitive, top retailers like Amazon stay ahead of the curve by delivering a compelling product experience to their customers. Here are five essential AI-powered features for modern ecommerce that all retailers will find useful. Personalized search and recommendations. Fraud detection.

eCommerce 239

eCommerce Shipping Costs Merchant Services Presentation 239

Korona

AUGUST 23, 2022

And even better, they can order a subscription box and receive their products regularly without thinking about it. And the numbers speak for themselves – subscription business revenues are growing five times faster than S&P 500 companies. But the most critical question is how to start a subscription business.

Subscription 52

Subscription Payment Services Shipping Costs Payments 52

Retail TouchPoints

AUGUST 8, 2022

But they can also open the door to a long-term relationship through subscriptions. According to our recent survey , more than a quarter (26%) of respondents said that discounts motivated their decision to enroll in a subscription experience. For example, making a dedicated subscription purchase free, such as every fifth order.

Merchant Services 233

Merchant Services Subscription Shipping Costs Gifts 233

GetElastic

MAY 20, 2022

We’ve put together sixteen quadrants of top eCommerce vendors in these categories: eCommerce platforms, Search, Payment, Loyalty/Rewards, CMS, CRM, PIM, Conversational Commerce/Chatbots, ERP, Email Marketing, Social Media, System Integrators, Tax, Analytics, & OMS.?? ?. Subscription models. SAP Commerce Cloud?.

eCommerce 60

eCommerce Payment Services Social Media Demo 60

Retail TouchPoints

MAY 2, 2023

commerce — including Walmart , Amazon and Meta — are touting how they support SMBs and introducing new tools and services to help them survive and thrive. As National Small Business Month kicks off, some of the biggest names in U.S.

eCommerce 224

eCommerce Webinar Supplies Subscription 224

Retail TouchPoints

NOVEMBER 9, 2020

The rapid growth of ecommerce and proliferation of subscription services is changing the retail landscape for good. And within ecommerce, subscription models are becoming increasingly popular. Look no further than the highly anticipated launch of Walmart’s new subscription membership offering to compete with Amazon Prime.

Customer 272

Customer Subscription Food and Beverages Shipping Costs 272

Groove

MAY 8, 2023

In the competitive world of eCommerce, striking the perfect balance between an aesthetically pleasing website design and an exceptional user experience (UX) is crucial for success. To achieve this: User research: Conduct surveys, interviews, or usability tests to gather insights into your target audience's preferences and pain points.

eCommerce 195

eCommerce Payment Services BigCommerce Shopify 195

ESW

MAY 23, 2018

Subscription programs can strengthen customer loyalty, reduce inventory risk, increase the lifetime value of each customer and boost ROI. The growth of subscription box services has been exponential over the past four years. But what does it really take to seamlessly grow and manage an eCommerce subscription business at scale?

Payment Services 60

Payment Services Subscription Operations eCommerce 60

Smile.io

MAY 15, 2024

💡 Key takeaways: - Growing a commerce business involves increasing revenue with increased overhead investments. Scaling a commerce business is increasing revenue without a significant increase in operating costs.   - High-volume commerce brands can use Smile Plus to unlock the best of what Smile.io has to offer.

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

FastSpring

JULY 10, 2019

Thinking about transitioning to a subscription-based business model? In fact, according to a recent report from Gartner, more than 90 percent of software providers are expected to migrate to a subscription-based business model by 2022. Why should I care about subscriptions? Send a survey to churners. You’re not alone.

Subscription 75

Subscription Merchant Services Payment Services Payments 75

Retail TouchPoints

AUGUST 7, 2023

Digital marketplaces help you provide the personalization customers have come to expect, and in today’s crowded ecommerce space, the customer experience has never been more important. Global ecommerce sales are projected to exceed $7 trillion by 2025. It is important to automate and integrate processes early.

Subscription 220

Subscription B2B Mobile Customer Experience 220

Ecommerce Platforms

OCTOBER 28, 2021

When you start an ecommerce site you realize that there are loads of items that need to be checked, cross-checked, and tested to ensure that your customers have a quality user experience. That’s why we put together an extensive ecommerce launch checklist to guide you through the initial stages of running an online store.

Payment Services 245

Payment Services Merchant Services Payments eCommerce 245

Kissmetrics

FEBRUARY 19, 2021

Mobile apps and e-commerce stores are big business. Every entrepreneur can now build an app, social media platform, or e-commerce website. Whether you dream about designing an e-commerce store like eBay or a collaboration tool like Trello, low-coding technology makes it possible. Low-Code Websites.

Social Media 361

Social Media Payment Services eCommerce Multichannel 361

FastSpring

APRIL 16, 2019

The best thing about a subscription program is the reliable revenue it generates. Your subscription churn rate is the number of subscribers you lose over a given period. the subscriber elects to cancel their subscription) or involuntary (e.g. Survey Churners. Wondering why people are canceling their subscriptions?

Subscription 70

Subscription Payment Services Payments Shipping Costs 70

Ecommerce Platforms

MARCH 15, 2023

Today’s top ecommerce Fulfilment statistics provide us with some useful insights into the current state of the online shopping landscape. In a world of instant gratification, same-day delivery, and evolving consumer expectations, ecommerce retailers can’t afford to underestimate the power of rapid Fulfilment.

Fulfillment 118

Fulfillment Shipping Costs eCommerce Payment Services 118

GetElastic

APRIL 28, 2022

The world of digital commerce is constantly changing, and with the rapid shift to online retailing as a result of the COVID pandemic, 2022 promises to be no different. With this trend in online shopping, the DTC eCommerce industry will only continue to grow. What is DTC eCommerce? Top 7 DTC eCommerce Trends. In 2021, U.S.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Retail TouchPoints

MARCH 23, 2022

This week-long celebration of the New Year has become a fantastic opportunity for brands and advertisers to reach audiences in the hundreds of millions in what has become an incredible display of China’s ecommerce prowess. brands leverage these ecommerce strategies going into 2022? Now that this trend is finally reaching the U.S.,

Food and Beverages 238

Food and Beverages Subscription Games Events 238

Inflow Insights

DECEMBER 13, 2021

In this guide, we’ll help your eCommerce business plan its digital PR campaigns, with five strategies for success to build valuable links, brand awareness, and (ultimately) product sales. When it comes to eCommerce opportunities, this means consumers — albeit, usually a larger demographic than the brand’s own. What is Digital PR?

eCommerce 122

eCommerce Toys SEO Outdoor 122

FastSpring

DECEMBER 18, 2020

While we’ve been shopping for items like clothes or shoes online for years, another trend is now emerging—business-to-business (B2B) ecommerce. As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue. A 2018 survey found that nearly half of companies make 50–74% of all their corporate purchases online.

B2B 148

B2B eCommerce Payment Services SEO 148

Prisync

JULY 6, 2017

That’s not a surprise for eCommerce retailers to face with some difficulties while identifying and forecasting some of their KPI’s. Thanks to KPI calculators designed by SaaS companies, eCommerce retailers can have a better understanding about their KPIs that need to be improved. 9- eCommerce Growth Calculator.

eCommerce 49

eCommerce Merchant Services Payments Shipping Costs 49

lateshipment

MAY 21, 2021

Did you know that the average Customer Retention Rate (CRR) is just around 35% for eCommerce businesses. Steps to retain your eCommerce customers. Here are five steps that you can follow to retain your eCommerce customers: 1. eCommerce platforms like Shopify allow you to launch branded loyalty programs and reward your customers.

Customer Retention 130

Customer Retention eCommerce Customer Social Media 130

Ecommerce Platforms

SEPTEMBER 16, 2019

It all starts with a pre-meditated ecommerce business plan. Goes without saying that any ecommerce business ought to have an online store that matches its precise niche. As long as you have a product to sell, drafting a roadmap to your ecommerce store's success isn't that much of a hassle. But here's the deal. Absolutely Yes!

eCommerce 172

eCommerce Merchant Services Payment Services Shipping Costs 172