Forrester eCommerce
JANUARY 11, 2022
Start 2022 with renewed marketing opportunity by assessing your data strategy and finding opportunities to round out your understanding of customers and prospects. Last year, we saw third-party cookie deprecation heat up, Apple enact its App Tracking Transparency framework, and growing consumer privacy awareness – for example, 84% of US online adults use at least […].
Retail TouchPoints
JANUARY 11, 2022
The COVID-19 pandemic accelerated many things in the business world, but one item that temporarily fell off the priority list was sustainability. In a survey of 750 executives, Deloitte found that nearly two-thirds of organizations had to cut back on environmental sustainability efforts due to the pandemic and resulting economic downturn. But ongoing pressure from consumers, employees and even regulators has forced businesses — especially retailers — to reprioritize sustainability along with bro
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Forrester eCommerce
JANUARY 11, 2022
Strengthen Your Leadership With Storytelling To lead in a world of complexity, uncertainty, and ambiguity, tech executives must invoke emotions in others — which is why many leaders rely on one of our oldest communication techniques: storytelling. Tech leaders can tell stories for a variety of reasons, such as to explain a strategy, show how […].
Retail TouchPoints
JANUARY 11, 2022
Delivery-focused convenience store Foxtrot announced $100 million in Series C funding led by D1 Capital Partners, with continued participation from existing investors Monogram, Imaginary, Almanac, Wittington, Fifth Wall and Beliade. The round brings Foxtrot’s total funding to $160 million and will help the retailer triple the team’s size and open 25 new stores over the next 12 months.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Forrester eCommerce
JANUARY 11, 2022
Forty-one percent of CMOs will conduct a media agency review in 2022, because reaching and influencing customers and prospects is fundamental to success, yet engaging consumers has never been more complex. From increasingly strict data privacy in government and big tech to tectonic shifts in consumers’ digital behaviors to the innovation programs to meet consumers […].
Retail TouchPoints
JANUARY 11, 2022
Pop star Rihanna’s size-inclusive lingerie brand Savage X Fenty will open its first brick-and-mortar retail location in Las Vegas later in January, and four additional stores will follow early this year in Los Angeles, Houston, Philadelphia and Washington, D.C. “This new direct-to-consumer experience is the next step to bringing a fuller expression of the brand to consumers in key markets,” said the brand in a statement announcing the store plans.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Retail TouchPoints
JANUARY 11, 2022
1-800-FLOWERS.com Inc. has acquired Alice’s Table , a lifestyle business that offers digital livestreamed floral and culinary experiences. Financial terms were not disclosed. Launched in 2015, the company began by hosting in-person floral arranging events in homes and at venues throughout the U.S. Alice’s Table pivoted to a purely digital model in 2020 when it began collaborating with 1-800-Flowers.com and Harry & David to provide interactive events, such as designing floral arrangements and
Forrester eCommerce
JANUARY 11, 2022
For some, it was a spirited sprint toward the end of 2021 with optimistic energy, passionate convictions, and a positive outlook for 2022, and for others, it was a slow, lifeless crawl toward a finish line that they didn’t truly believe existed, armed with nothing but a mountain of unfinished work, COVID concerns, and all […].
Retail TouchPoints
JANUARY 11, 2022
In the months leading up to the recent UN Food Systems Summit and COP26 UN climate talks in Glasgow , numerous leading CPG brands such as Unilever, Pepsi and General Mills, in addition to retailers such as Target announced plans to hit net-zero emissions by 2050 or sooner. It’s a good start, and we understandably can’t expect food systems transformation to take place overnight.
Forrester eCommerce
JANUARY 11, 2022
CMOs’ Agency Buying Behavior Signals More Centralized Global Marketing Solutions To Come In 2021, seven major agency reviews worth over $7 billion went to integrated, centralized global marketing teams. Cigna Health, Coca-Cola, Facebook, Mercedes, Philips, Planet Fitness, and Walmart each ran agency reviews in 2021 resulting in hiring a global marketing company to manage creative, […].
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
My Wife Quit Her Job
JANUARY 11, 2022
Not too long ago, my wife and I were victims of a dreaded disease known as complacency. If you’ve never experienced this illness before, it’s a condition where your days blend together, you never accomplish anything noteworthy and you feel like you’re stuck on an endless treadmill. Here was our typical day… We got up We went to work We came home We ate dinner We watched TV We went to bed We got up again the next day Rinse and repeat for eternity:) We had no purpose.
Forrester eCommerce
JANUARY 11, 2022
CMOs’ Agency Buying Behavior Signals More Centralized Global Marketing Solutions To Come In 2021, seven major agency reviews worth over $7 billion went to integrated, centralized global marketing teams. Cigna Health, Coca-Cola, Facebook, Mercedes, Philips, Planet Fitness, and Walmart each ran agency reviews in 2021 resulting in hiring a global marketing company to manage creative, […].
Retail TouchPoints
JANUARY 11, 2022
JCPenney has brought in two retail veterans to lead its technology and digital divisions. Former Gap and Walmart executive Sharmeelee Bala has been named Chief Information Officer (CIO), and Katie Mullen has joined from Neiman Marcus Group as Chief Digital and Transformation Officer (CDO). The appointments come just months after Marc Rosen was named CEO in October 2021.
RetailDive
JANUARY 11, 2022
The discounter wants to add more than 50 stores in 2022 and accelerate from there as it looks to expand both digitally and in brick and mortar.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
ROI Revolution
JANUARY 11, 2022
Published January 11, 2022 At the onset of the coronavirus pandemic in March 2020, consumers and businesses couldn’t have predicted the long-lasting impact it would have on nearly every global industry. From the supercharged growth of ecommerce to the supply chain crisis that’s making it difficult for products to get created and shipped, the effects have ranged from negative to positive for different industries.
RetailDive
JANUARY 11, 2022
Driven by Gen Z and millennials, shopping on social media platforms is forecast to grow from $492 billion in 2021 to $1.2 trillion by 2025.
ROI Revolution
JANUARY 11, 2022
Published January 11, 2022. At the onset of the coronavirus pandemic in March 2020, consumers and businesses couldn’t have predicted the long-lasting impact it would have on nearly every global industry. From the supercharged growth of ecommerce to the supply chain crisis that’s making it difficult for products to get created and shipped, the effects have ranged from negative to positive for different industries.
GetElastic
JANUARY 11, 2022
When talking to brands about the benefits of Headless Commerce , one of the most frequent questions, and often the first, is "how much does it cost?". Spoiler: Before a commerce vendor understands a brands goals and roadmap, the answer is almost guaranteed to be “it depends”. Understandably, brands evaluating commerce platforms are frustrated with "it depends.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Salsify
JANUARY 11, 2022
Introducing the latest from the Salsify Certification Program, the Salsify Foundations Certification. The Salsify Foundations certification path is an introduction to Salsify, its features, and how Salsify helps customers win on the digital shelf. It’s designed for customers, partners, and Salsifarians new to working with Salsify.
RetailDive
JANUARY 11, 2022
The DTC razor brand's products will be available at over 4,000 locations starting in February.
Liveintent
JANUARY 11, 2022
In our latest Real Time Banter episode, Helene Parker, founder and chief programmatic sensei of Helene Parker Consulting, proposes a drinking game: whether you’ve got coffee, tea, or another beverage of your choice, take a sip each time she says “testing.” That’s because — with the upcoming deprecation of third-party cookies and major changes in the programmatic marketing landscape — testing will be crucial to survival. “I’ve been in the industry for 10 years
RetailDive
JANUARY 11, 2022
As returns activity increases, reverse logistics have become a vital part of the retail playbook to build customer loyalty. But costs are climbing.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
365 Retail
JANUARY 11, 2022
UK retailers posted strong sales last month as shoppers splashed out on bumper Christmas celebrations despite the surge in Covid-19 cases, according to new figures. The latest BRC-KPMG retail sales monitor revealed that total sales rose 2.1% in the month to January 1 compared with the same period last year. It added that like-for-like sales were 0.6% higher than the same month last year.
Korona
JANUARY 11, 2022
The retail industry is booming like never before despite the turmoil caused by the COVID-19 pandemic. In fact, the National Retail Federation estimated that retail sales exceeded $4.44 trillion in 2021. In 2022, global retail sales are expected to reach $26.69 trillion. According to Score , small retail businesses, which account for 98.6% of all retailer firms in the US, have an average gross margin of 51% and reported monthly revenue of $22,341.
365 Retail
JANUARY 11, 2022
Retailer Wilko is planning to close 15 stores this year, the company has announced. The firm said the stores affected will close as leases end and favourable terms cannot be agreed, adding it will not affect its new openings or stores relocation programme. The GMB union said it was “another nail in the High Street’s coffin”, warning that hundreds of jobs could be lost.
RetailWire
JANUARY 11, 2022
Grocery stores in much of the country are having difficulty finding adequate stock in some categories and a combinations of factors are responsible, including the surge connected to the Omicron variant, extreme weather conditions, a shortage of truck drivers, high consumer demand and corresponding record sales in December.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
365 Retail
JANUARY 11, 2022
Online retail firm The Very Group has reported a surge in Christmas sales, boosted by strong demand for electricals and homeware products. The company, which runs Very.co.uk and Littlewoods, said sales grew by 21.9% for the seven weeks to December 24, against the same period in 2019. It said the strongest increase was in its electricals business – where sales rose 28.2% for the period – on the back of soaring demand for new games consoles.
RetailWire
JANUARY 11, 2022
Costco Wholesale Corporation plans to invest $4 billion in capital expenditures this fiscal year, up 10 percent from 2021 and 42 percent more than 2020. The warehouse club retailer, which opened 20 new locations last year, plans to open 28 in 2022.
RetailDive
JANUARY 11, 2022
The recent round, which values Oddity at $1.5 billion, was led by billionaire businessman Thomas Tull and Franklin Templeton, among others.
RetailWire
JANUARY 11, 2022
American Eagle Outfitters forecast sales for the holiday quarter in the mid-to-high teens, below the 21.5 percent jump expected by analysts. The retailer expects to report $600 million in operating income for the 2021 fiscal year.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
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