Fri.Nov 18, 2022

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Rite Aid in Delivery Deal with Grubhub; Uber Partnership Supports Delivery from 17,000 Neighborhood Stores

Retail TouchPoints

Deliveries from more than 2,000 Rite Aid stores in 16 states will be powered by the Grubhub Marketplace , making thousands of the retailer’s OTC, wellness products and snacks more accessible to consumers. Rite Aid items are now available on the Grubhub+ membership program, which offers no-fee deliveries on orders of $12 or more. Additionally, National Retail Solutions (NRS) , which provides point-of-sale and other store management solutions for more than 17,000 bodegas and neighborhood convenien

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The NVIDIA/Microsoft AI Supercomputer Cloud Is A No-brainer

Forrester eCommerce

This week NVIDIA announced a multi-year collaboration with Microsoft to build a cloud-based artificial intelligence (AI) supercomputer. With this partnership, Microsoft Azure will be the first public cloud to leverage NVIDIA’s full AI stack – chips, networking, and software. More specifically, the supercomputer will be powered through a combination of Microsoft Azure’s scalable ND- and […].

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Babylist Holiday Survey: Shoppers Seeking Both Value and Values in the Gifts They Buy

Retail TouchPoints

The holiday season is known as a season for giving and spending time with family. As more households open their doors and host gatherings for their immediate and extended family, they are returning to some old spending behaviors. But with new dynamics — such as new digital channels, inevitable delivery delays and the rise of purpose-driven buying — come new opportunities for brands and retailers to reach parents and family members buying for baby.

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Data Sovereignty Battles Continue To Dominate The European Public Cloud Market

Forrester eCommerce

The battle between hyperscalers and European cloud providers to conquer the European public cloud market is getting more contentious over the issue of data sovereignty. It now involves new actors, new concerns, and new weapons. Here a few of the main facts that will most probably influence the European cloud scenario moving forward. Growing Complexity […].

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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How to Protect Against Rising Organized Retail Crime

Retail TouchPoints

Organized retail crime (ORC) is a growing concern for retailers of all sizes. Groups of professional thieves are systematically targeting retail establishments to steal easily resold merchandise such as pharmaceuticals, groceries, diapers and beauty supplies. The value of each hit is intentionally kept small enough to avoid attracting attention from law enforcement, but add it all up and the cost to the industry is enormous.

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How to Increase E-commerce Conversion Rates Through Video Marketing

lateshipment

Not getting enough conversions despite getting more visitors? It’s time to include quality video content in your e-commerce website and marketing process. Also, videos can help you attract more potential customers and build your brand apart from encouraging them to shop. Ready to get started? Here are ways you can use videos in your existing practices and maximize conversions as a result.

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The Best Enterprise Transformation Program Is Yet To Be Made

Forrester eCommerce

Takeaways from the Global Data and AI summit, EY 2022.

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High-End Outerwear Brand Nobis Launches Resale Program

Retail TouchPoints

Canadian premium outerwear brand Nobis has launched a new peer-to-peer resale program, NEXT by Nobis , in partnership with Recurate. “Nobis has long been committed to creating durable, high-quality performance outerwear that will take our consumer from season to season and will stand the test of time,” said Robin Yates, Co-founder and VP of Nobis in a statement.

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Customer Stickiness and its connection to Customer Loyalty

Omniconvert

Read on and discover what Customer Stickiness means, its importance, and how it relates to sustainably growing your business. The post Customer Stickiness and its connection to Customer Loyalty appeared first on Omniconvert Ecommerce Growth Blog.

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Adidas creates ‘Virtual Gear’ product category as it preps for metaverse future

RetailDive

The athletics brand also released its first collection of NFT wearables as it accelerates a “community-based, member-first, open metaverse strategy.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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The 23 best Thanksgiving email subject lines

Omnisend

Reading Time: 7 minutes. Thanksgiving, along with Cyber Monday, Black Friday, Cyber Saturday, and Cyber Sunday (Cyber 5), is the time when online sales get a quick boost. According to Adobe Digital Insights, consumers are expected to spend close to $210 billion this season on holiday shopping. No wonder then that every year, businesses seek to leverage the holiday shopping trends, while consumers look forward to seeing what offers and deals companies come up with.

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The Weekly Closeout: Snoop Dogg launches pet brand as athletics retailers jump into virtual goods

RetailDive

"If my dogs ain't fresh I ain't fresh,” the artist said of his latest business. Meanwhile, Nike and Adidas made major metaverse moves.

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Customer Personas: What Are They and Why You Should Care About Them

GetElastic

This blog was originally published on June 6th, 2011 and has been updated for context and relevance on November 18th, 2022. When you think of “personas” – what comes to mind? Are personas profiles of hypothetical customers that marketing invented? Or, are personas developed from customer surveys asking what they want and don’t want from your website?

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Gap Inc. recovers in Q3 despite Yeezy debacle and heavy discounting

RetailDive

The apparel retailer swung to a profit, and, in a surprise, its once-dormant Banana Republic label led the way.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Gap turns a Q3 profit and tamps down Q4 expectations

RetailWire

Gap Inc. produced a one percent increase in same-store sales during the third quarter and adjusted earnings of 71 cents a share. The retailer warned that its fourth-quarter sales are likely to slow as inflation reduces consumers’ discretionary spending.

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Amazon CEO signals more layoffs to come in 2023

RetailDive

After announcing job cuts this week, Andy Jassy said the company would eliminate more roles, including in its team devoted to stores.

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Black Friday deals may still leave consumers strapped for cash

RetailWire

Retailers are offering big discounts in the lead-up to Christmas on a wide variety of discretionary purchase items. That doesn’t mean that the items are cheap, however, as many are more expensive this year due to inflation.

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Google enhances AR search tools to help harried holiday shoppers

RetailDive

Offerings for the beauty and sneaker categories allow consumers to get a better sense of what a product looks like without having to step into a store.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Groceries account for the biggest difference between Walmart and Target’s 3Q results

RetailWire

Walmart outpaced expectations in the third quarter and Target did not. The difference comes down to each chain’s grocery business. Walmart generates 56 percent of its sales from groceries and Target about 20 percent.

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Dollar Tree hires 4 new C-suite executives

RetailDive

In a continued leadership shakeup, the company named chief compliance, diversity, sustainability and communication officers.

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Outsource Amazon Listing Service Can Help You Be a Star Seller

Digital Doughnut

Outsourcing Amazon product listing services gives you the ability to scale up with an already trained resource pool that can handle all Amazon-related tasks with perfection.

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New chief Mary Dillon details plans to ‘simplify’ Foot Locker business, improve e-commerce

RetailDive

As Dillon sets her strategy, the retailer will no longer expand into Japan and is winding down two European ventures.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Zara faces a strike in its hometown

RetailWire

The fast-fashion giant Zara is next facing a two-day strike planned for next week that will include Black Friday. A regional union, CIG, plans to have its members strike the chain’s 44 stores in its hometown of A Coruna, Spain.

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How iQmetrix Fertility Benefits Resulted in Our Daughter Scottie

iQmetrix

iQer Sean Anderson shares how iQmetrix’s coverage of cost-prohibitive fertility drugs was the reason he and his wife had a beautiful IVF success story.

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Krispy Kreme to pay $1.2 million for OT violations

RetailWire

Krispy Kreme has agreed to pay nearly $1.2 million in back wages and damages to 56 workers for failing to pay overtime. The doughnut chain disputes the case brought against it and said its decision to settle is not an admission of wrongdoing on its part.

Article 40
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Twitter workers quit working for Elon Musk

RetailWire

Elon Musk issued an ultimatum to Twitter workers demanding that they sign a pledge to work harder or leave their jobs. Hundreds are reported to have taken Mr. Musk’s offer of three months’ severance rather than continue working for him. Unverified reports claim that the combination of workers laid off or quitting has left the social media site with skeleton crews in many departments.

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Retail's Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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Amazon’s layoffs will continue into 2023

RetailWire

Amazon.com confirmed that it has begun laying off workers and that job cuts will continue into 2023. Andy Jassy, Amazon CEO, wrote in a letter to staff, “Our annual planning process extends into the new year, which means there will be more role reductions as leaders continue to make adjustments. Those decisions will be shared with impacted employees and organizations early in 2023.”.

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Crocs try a completely new design

RetailWire

Crocs is releasing a new clog styled by sneaker designer Salehe Bembury. It marks the first time that the brand has released a shoe that is not in its classic clog mold.

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