Retail TouchPoints

SEPTEMBER 20, 2022

Walmart Canada is implementing an automated AI assist at all of its stores to help keep shelves stocked and enhance the customer and associate experience both in-store and online. The rollout follows a 70 -store pilot of a computer vision AI solution from Focal Systems that uses cameras to automate out-of-stock detection. The computer vision cameras are installed in busy areas throughout the store and scan shelves at pre-determined intervals, integrating with Walmart Canada’s existing inventory

Beauty and Health 319

Beauty and Health Supplies Customer Experience Technology 319

Ecommerce Platforms

SEPTEMBER 20, 2022

As one of the most popular shipping apps for ecommerce order fulfillment, ShipStation often gets recommended for managing shipments, finding great deals from carriers, and sending tracking codes. But ShipStation isn’t for everyone, whether it’s due to the ShipStation pricing, interface, or geographical support. That’s why we put together the best ShipStation alternatives, to not only show that there’s a wide range of shipping software to choose from, but to give you an idea of which ShipStation

Shipping Costs 211

Shipping Costs Shipping Fulfillment Merchant Services 211

Retail TouchPoints

SEPTEMBER 20, 2022

The Nordstrom Board of Directors has adopted a one-year shareholder rights plan, a.k.a. a poison pill, following the purchase earlier this month of 9.9% of the retailer’s stock by Mexican luxury department store Liverpool. The Liverpool stock purchase, valued at $293.8 million , makes the Mexican retailer one of Nordstrom’s largest stakeholders, according to Reuters.

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Department Stores Events Marketing Retail 289

RetailDive

SEPTEMBER 20, 2022

The retailer’s announcement follows news that Mexican department store company Liverpool acquired a 9.9% stake earlier this month.

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Department Stores Retail 119

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

Retail TouchPoints

SEPTEMBER 20, 2022

Walmart is expanding the reach of its retail media offerings through a series of new partnerships with TikTok , Snap , Roku and livestreaming platforms Firework and TalkShopLive to enable new off-site and video-based advertising capabilities. The new pairings represent an evolution of Walmart’s retail media partner program , with the aim of creating “a robust, diverse ecosystem that will expand advertiser support, increase services and deliver access anywhere advertisers need to have it,” accord

Retail 276

Retail Social Media Apparel Omnichannel 276

RetailDive

SEPTEMBER 20, 2022

Veeqo helps merchants manage inventory and gives discounted rates with carriers such as UPS and FedEx.

Fulfillment 137

Fulfillment Management 137

ROI Revolution

SEPTEMBER 20, 2022

The madness of the 2022 holiday shopping season isn’t far away – and for many shoppers, it’s already begun. Between the COVID-19 pandemic, supply chain strain, and inflation concerns, consumers have been starting their holiday shopping earlier than ever. In fact, 42% of shoppers say they plan to start buying holiday gifts earlier this year than in previous years!

eCommerce 78

eCommerce Shipping Costs Gifts Shipping 78

Retail TouchPoints

SEPTEMBER 20, 2022

There’s been a great deal of hand-wringing around the advertising industry lately as brands deal with rising marketing costs. Marketing budgets are 9.5% of total company revenue so far this year. Direct-to-consumer brands in particular have been hit hard, with many reporting huge increases in marketing spend in Q1. . There are many explanations. Apple’s ad policy changes have disrupted titans like Facebook and increased cost-per-acquisition through app-based advertising.

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Omnichannel Marketing Social Media Channel 264

RetailDive

SEPTEMBER 20, 2022

Participation in the holiday is expected to exceed pre-pandemic levels as shoppers return to old habits.

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ChannelAdvisor

SEPTEMBER 20, 2022

Walmart is the world’s largest company by revenue. Since the late 20th century, it’s been a household name that’s synonymous with value and extensive inventory. Today, it’s also leading the online retailer pack with marketplaces for countries around the world. We recently co-hosted a two-part webinar with Walmart on its Canadian and Mexican marketplaces.

Shipping Costs 72

Shipping Costs Payment Services Webinar eCommerce 72

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

RetailDive

SEPTEMBER 20, 2022

Founder Shawn Nelson discusses how the company shifted sales from stores to online all while operating profitably.

Operations 88

Operations 88

A Better Lemonade Stand

SEPTEMBER 20, 2022

Shopify and WooCommerce are two of the biggest ecommerce platforms. Shopify was built with commerce in mind and offers countless innovative features to help simplify the experience of shopping online for both merchants and customers. WooCommerce is a WordPress plug-in that allows WordPress users to sell any type of product on their website. With tens […] The post Shopify vs WooCommerce: Which Is Better In 2022?

WooCommerce 62

WooCommerce Shopify Merchant Services eCommerce Platforms 62

RetailDive

SEPTEMBER 20, 2022

The concept is currently in 10 pilot locations and will increase to 600 stores by the spring of 2023.

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Korona

SEPTEMBER 20, 2022

[link] As the sale of recreational marijuana is quickly getting legalizing in many states, the retail cannabis business is booming and dispensaries are opening up left and right. Making transactions and keeping track of inventory with ease, speed, and reliability is what KORONA POS does best. We talked to many in the marijuana industry and we always heard the same thing: “Why are there no POS systems to handle the retail end of things in cannabis?

POS 59

POS Point of Sale Customer Loyalty Other 59

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

ChannelAdvisor

SEPTEMBER 20, 2022

Walmart is the world’s largest company by revenue. Since the late 20th century, it’s been a household name that’s synonymous with value and extensive inventory. Today, it’s also leading the online retailer pack with marketplaces for countries around the world. We recently co-hosted a two-part webinar with Walmart on its Canadian and Mexican marketplaces.

Shipping Costs 52

Shipping Costs Payment Services Webinar eCommerce 52

Korona

SEPTEMBER 20, 2022

Since the initial days of the COVID-19 pandemic, businesses across nearly all industries have dealt with supply chain issues. These challenges have not gone away as quickly as we all hoped, and they continue to evolve. In reality, the supply chain is not just about dealing with the problems we have right now but also what will be in the future. We’re unfortunately likely to see more pandemics, environmental catastrophes and wars that will disrupt our increasingly global system. .

Supplies 52

Supplies Management POS Point of Sale 52

RetailWire

SEPTEMBER 20, 2022

Starbucks has long licensed in-store shops in stores operated by Kroger, Hy-Vee and others. Until now, however, those customers were not able to receive reward points from the coffee giant because purchases were processed through the point-of-sale system used by the store. The coffee giant has rolled out Starbucks Connect, which enables orders placed at licensed partner locations to earn reward points with each purchase.

Customer 52

Customer Point of Sale Operations Other 52

Smile.io

SEPTEMBER 20, 2022

Every entrepreneur has one goal when they decide to start a business–to find customers, make them fall in love with their brand, and keep them coming back. One of the tried and tested ways to accomplish this is with the help of a loyalty program. But what exactly is a loyalty program? In this post we’ll go over the fundamentals starting with our loyalty program definition, several loyalty program benefits, the different types of loyalty programs, and finally, we’ll help you

Customer Retention 46

Customer Retention Shipping Costs Social Media Reference 46

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

RetailWire

SEPTEMBER 20, 2022

Freight railroad operators were able to avert a strike by engineers and conductors but service issues including fewer trips and longer transit times remain a challenge to be overcome. “Railroads understand that service is not at the level customers expect or deserve. Aggressive measures are underway to put the right plans, people and equipment in place to improve service and reliability,” said the Association of American Railroads in a statement.

Operations 52

Operations Improvements Customer Article 52

Digital Doughnut

SEPTEMBER 20, 2022

Learn about the implementation of gamification elements in healthcare apps, use cases, and value addition to patients as well as providers.

Customer Experience 52

Customer Experience Technology Customer 52

RetailWire

SEPTEMBER 20, 2022

Nordstrom adopted a “poison pill” provision to prevent investors from taking a greater than 10 percent stake in the company. The retailer took the action after it was publicly disclosed that the Mexican department store operator Liverpool acquired a 9.9 percent stake in Nordstrom.

Department Stores 52

Department Stores Operations Retail Article 52

AcquireConvert

SEPTEMBER 20, 2022

Shopify vs BigCommerce: Market share. Shopify started in Canada in 2006 and BigCommerce in Australia in 2009. Six or seven years ago, the platforms were pretty much on par in terms of overall market share. Shopify’s phenomenal growth in recent years has meant that the gap is now a wide one. According to the latest ecommerce statistics , BigCommerce’s overall market share of ecommerce websites is around 3 percent while Shopify’s is 38 percent.

BigCommerce 41

BigCommerce eCommerce Platforms Shopify Merchant Services 41

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RetailWire

SEPTEMBER 20, 2022

Doug Ramsey, chief operating officer at Beyond Meat, was arrested and charged with terroristic threatening and third-degree battery on Saturday. He was arrested after an alleged physical altercation between himself and another driver in a parking garage following an Arkansas Razorbacks’ football game. Mr. Ramsey was named COO of Beyond Meat in December after three decades of working at Tyson Foods.

Games 40

Games Operations Article 40

Forrester eCommerce

SEPTEMBER 20, 2022

Banks should approach the current cost-of-living crisis in a similar manner to the pandemic, when many responded with empathy, flexibility, and creativity.

Financial Services 39

Financial Services Banking Customer Experience Customer 39

RetailWire

SEPTEMBER 20, 2022

Peloton is adding rowing machines to its product lineup with starting prices at $3,195. Owning the machine also requires a $44 monthly membership to take part in virtual classes offered by Peloton. The company recently announced that it would begin selling some of its products on Amazon.com.

Article 40

Article 40

Funnel.io

SEPTEMBER 20, 2022

As a digital marketer, how do you see client reporting? Do you look forward to generating reports at the end of every month, or see it as a grueling yet mandatory task? If you agree with the second option, you are not alone. When you have to generate dozens of reports every month, it's hard not to think of client reporting as a grind.

Improvements 36

Improvements Marketing 36

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

RetailWire

SEPTEMBER 20, 2022

People on YouTube may hit the “dislike” button for videos they watch but that will do little to alter future recommendations, according to researchers who analyzed more than 567 million videos on the social media site. Jesse McCrosky, one of the researchers on the project, called on YouTube to be more transparent about its recommendations.

Recommendation 40

Recommendation Social Media Article 40

Salsify

SEPTEMBER 20, 2022

While brand loyalty and price may have been the most prominent factors for making a purchase in the past, an increasing number of consumers worldwide have placed a high value on another factor: sustainability.

Consumer 29

Consumer Improvements Retail 29

RetailWire

SEPTEMBER 20, 2022

A Jack in the Box in Chula Vista, CA, recently added Flippy the French fry-making robot to its kitchen. The robot is expected to address labor shortages and fulfill orders more quickly with uniform consistency. Jack in the Box is looking to add five to 10 robots to make fries in other locations in 2023.

Fulfillment 40

Fulfillment Other Article 40

Wiser

SEPTEMBER 20, 2022

According to a study done by Salesforce , 84 percent of consumers say that customer experience is just as important as a company’s products and services. In fact, customer experience is one of the biggest factors that retailers have to consider. Happy shoppers equal more sales, and more sales means more revenue. But what exactly do shoppers need in order to have positive experiences while they’re in your stores?

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Customer Experience Improvements Customer Retail 148

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data