Mon.Dec 19, 2022

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Update Your Knowledge Management Practice With Three Agile Principles

Forrester eCommerce

Long-standing “waterfall” knowledge management (KM) practices are failing to meet the needs of the modern enterprise, and technology leaders must reassess their approach. Agile principles transform knowledge management within the enterprise from lengthy, delay-laden processes to lean practices that seek to make sharing knowledge easy and adaptable. For the same reasons that agile principles have […].

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Torrid Launches Resale Program as ThredUP’s First Plus-Size Partner

Retail TouchPoints

Torrid has entered the Resale-as-a-Service (RaaS) business to serve its size 10-to-30 customers, becoming resale platform ThredUP ’s first plus-size brand. The ThredUP RaaS platform allows brands to tap into its Clean Out program, which helps consumers clean out their closets for retailer credit. U.S. customers can print a prepaid shipping label from torrid.thredup.com, fill a shippable box with apparel, shoes and accessories from any brand and send it to ThredUP free of charge.

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Announcing The Forrester Wave™: Artificial Intelligence For IT Operations (AIOps), Q4 2022

Forrester eCommerce

The Forrester Wave™: Artificial Intelligence For IT Operations, Q4 2022 evaluated 11 vendors on 35 different capabilities. Read the report to see the vendor that came out on top with the highest-ranked capabilities for the broadest set of organizations.

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Build-A-Bear Expands Metaverse Pawprint with Tycoon Game Launch

Retail TouchPoints

The lockdowns and store closures necessitated by the COVID-19 pandemic were particularly hard on experiential retailers like Build-A-Bear , with its signature bear-making experience a key part of in-person sales. However, the brand adapted to the changes in brick-and-mortar retail, in part by turning its stores into microfulfillment centers and also by bringing its signature bear-making experience online in November 2021.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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The Future Of Account-Based Selling Technology

Forrester eCommerce

(Part two of a two-part series) In part one of this series, Account-Based Selling Technologies: What You Need To Know, Anne Slough defined account-based selling (ABS) technologies and the business value that users can expect from these solutions. When properly selected, deployed, and adopted, these solutions deepen the understanding of key accounts, allowing sellers to […].

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Amazon Faces Strikes in the UK and Germany as Workers Seek Higher Pay

Retail TouchPoints

Amazon is facing labor challenges outside the U.S. as workers at a Coventry, UK warehouse become the first in that country to take formal strike action, and German union Verdi is reportedly encouraging workers to undertake a rolling strike during the leadup to Christmas, according to Reuters. Employees at the Coventry warehouse, which is unionized under GMB , voted to walk out on a formal strike, likely in early 2023, in response to Amazon’s offer for a 50 pence per hour pay increase.

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Modalyst Review – A Powerful Dropshipping App But How Does It Work?

My Wife Quit Her Job

The right tools and resources can help you run your dropshipping e-commerce business efficiently and increase profit margins. One of the most popular dropshipping tools is Modalyst, a powerful dropshipping platform that makes it easier to find high-quality products from reliable suppliers. In this Modalyst review, I'll help you decide if Modalyst is the right tool for your business.

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’Tis The Season To Highlight Our Favorite 2022 S&R Research

Forrester eCommerce

It’s December, the year is almost over, and most of us will be taking the next week off, so what better way to wrap up 2022 than with a review of some of our favorite Security & Risk (S&R) reports from this year? I teamed up with Senior Research Associate, Alexis Tatro, to highlight her […].

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Spocket Dropshipping Review – Plans, Pricing, Pros And Cons

My Wife Quit Her Job

If you're serious about making money dropshipping, you need a tool to help you source quality products and create enough margin to make your business profitable. But with so many available dropshipping tools, how do you pick the right one? In this Spocket Review, I explain how the platform works so you can compare it with other dropshipping tools. The post Spocket Dropshipping Review – Plans, Pricing, Pros And Cons appeared first on MyWifeQuitHerJob.com.

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Use Your OMS To Deliver On Customer Expectations This Holiday Season And Into 2023

Forrester eCommerce

Here’s a snippet of the advice we gave to retailers looking to meet customers’ high expectations around shipping and fulfillment this holiday season and beyond.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Resellers vs. Retailers: How to Handle the Bot Problem

Retail TouchPoints

Have you ever had your eye on a limited-edition item from your favorite brand? Occasionally, brands will advertise special releases on items like sneakers or jackets, other times it can be furniture or a once-in-a-lifetime experience like VIP tickets to meet your favorite artist. Last Crumb even drops limited amounts of special-flavored cookies. . All of these retailers succeed by building hype around the launch, priming their loyal customers to place their order as soon as the product or servic

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10 Types of SEO Strategies to Rank Higher in Search Engines

Digital Doughnut

Search engine optimization is a never-ending process. It is an important aspect of online marketing today. No website can afford to ignore link-building and having a proper content marketing strategy. The good news is that search engines are becoming more accommodating to sites that employ various types of SEO strategies over time.

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H&M releases metaverse-inspired collection

RetailDive

Encompassing both the physical and digital worlds, the launch will include augmented reality filters, a metaverse experience and real-life products.

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November & December 2022 SEO News Recap 

ROI Revolution

Welcome to the final edition of our SEO news recap for 2022! In this roundup November and December SEO news, you’ll uncover the latest news on Google algorithm updates, Google’s latest warnings about plagiarism and duplicate content, a major change to EAT, and more. Use the links below to jump to each news update : Google rolls out two major updates in December.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Four ways to help your small businesses this holiday season

RetailDive

The holiday season is in full swing, and small retailers are aiming to attract last-minute shoppers. The good news is that spending should remain strong throughout December.

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Year in Review: Our Most Popular Resources of 2022

ChannelAdvisor

2022 was certainly one for the books. We helped you navigate e-commerce roadblocks like inflation and excess inventory while showcasing big wins from brands and retailers in the industry. We also announced ChannelAdvisor’s acquisition by CommerceHub and what it means for our employees, customers and partners. . Every year, we provide a list of our most-consumed blogs, webinars and resources.

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Is self-checkout worth the investment?

RetailDive

While the tech can speed up shopping trips and let employees take on new tasks, it doesn’t come without its frustrations, experts say.

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Three quarters of Brits believe supporting independent retailers is important, ahead of Christmas

365 Retail

Neary three quarters (74 per cent) of Brits believe it is important to support independent retailers this Christmas, according to new findings from Direct Line business insurance, 1 an increase from 72 per cent in 2021. As living costs have soared over the last 12 months, 67 per cent of people believe it is particularly important to support local businesses facing cost-of-living challenges.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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How small businesses are navigating the holiday season

RetailDive

With the impact of the pandemic ongoing and inflation adding pressure, neighborhood stores are facing similar challenges as their big-box counterparts.

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How To Set Prices Of Your Ecommerce Products?

Ecommerce Guru

One of the most important decisions you’ll make is how to price your ecommerce products because it affects practically every […]. The post How To Set Prices Of Your Ecommerce Products? appeared first on Ecommerce Guru.

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An evolution of influence: Using social commerce to spark consumer confidence

RetailDive

Shopping with others is more informative and more fun, resulting in a better overall experience for shoppers and fewer regrets and returns for retailers.

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Year in Review: Our Most Popular Resources of 2022

ChannelAdvisor

2022 was certainly one for the books. We helped you navigate e-commerce roadblocks like inflation and excess inventory while showcasing big wins from brands and retailers in the industry. We also announced ChannelAdvisor’s acquisition by CommerceHub and what it means for our employees, customers and partners. . Every year, we provide a list of our most-consumed blogs, webinars and resources.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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How Ulta is approaching its new store layout and the holidays

RetailDive

Chief Merchandising Officer Monica Arnaudo spoke with Retail Dive about store navigation, pricing options, and bringing mass and prestige together.

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Lesson Learned: Cheaper Is Not Always Better

RetailMinded

Key facts. Multichannel $10 million B2C baseball training brand, based out of Kent, Washington . Left Brightpearl for a ‘cheaper’ solution but came back after the company ‘wasted seven months of our time with lies’. Overstock set to hit ZERO and fulfillment errors cut from 5% to less than 1%, thanks to Brightpearl. “If you sell more than a million dollars worth of stuff every year you have to have a system like Brightpearl.

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Walmart drone delivery service launches in Arizona, Florida and Texas

RetailDive

The offering with DroneUp is part of a wider plan to offer the same-day option in six states by the end of this year.

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As inflation slogs on, the repo man is working overtime

RetailWire

Car repossessions fell the early months of the pandemic because borrowers took advantage of stimulus checks and got more slack from sympathetic lenders, but the inflation of the last year has reversed the trend, sending repo rates to highs not seen since 2019. “These repossessions are occurring on people who could afford that $500 or $600 a month payment two years ago,” said Ivan Drury, director of insights at Edmunds, “but now everything else in their life is more expensive.”.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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L Catterton invests in plus-size DTC brand BloomChic

RetailDive

The private equity firm, which has steadily grown its portfolio of direct-to-consumer companies, will help the brand during its next stage of growth.

Consumer 101
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With shoppers returning to stores, retail CIOs turn to in-store tech upgrades

RetailWire

Retail technology chiefs pushed their departments to ramp up e-commerce operations quickly during the pandemic in attempts to keep pace with the surge in online purchasing behavior, but now online sales are easing back. As in-store shopping levels normalize, retail CIOs are focusing their attention on in-store payment systems, in particular, as an area where the technology is failing to meet demand.

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VF Corp mulling JanSport sale: Bloomberg

RetailDive

Wedbush analysts threw cold water on the company's reported estimate that it could get $500 million for the backpack brand.

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Musk polls Twitter on his fate as CEO and is voted down

RetailWire

Elon Musk, Twitter’s capricious CEO, launched a poll in his Twitter feed on Sunday asking, “Should I step down as head of Twitter? I will abide by the results of this poll.” As of this morning, after over 17.5 million votes, the poll is displaying “final results”: 57.5 percent – Yes; 42.5 percent – No. Musk has denied suggestions that he has a new CEO in mind for the job.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.