Ecommerce Platforms

MARCH 27, 2023

Now that ChatGPT has been tried by almost every person in the ecommerce business, machine learning is becoming more and more normalized. It’s also a lot more accessible to small and medium business owners. Want to understand what machine learning is and how it can be used to benefit your business? Here’s a quick breakdown. What is Machine Learning? Machine learning is a branch of applied computer science that deals with training artificial intelligence to conduct certain operations without needi

eCommerce 104

eCommerce Recommendation eCommerce Platforms Fulfillment 104

My Wife Quit Her Job

MARCH 27, 2023

Today, I’m thrilled to have my friend Kian Golzari on the show. Kian is one of the world’s leading sourcing experts who has visited over 500 factories and sourced over 2500 products for the NBA, The Olympics, and other famous organizations. Today, Kian is going to reveal some insider tips on how to find the best factories and get the lowest prices possible for your products.

Books 224

Books Other 224

Forrester eCommerce

MARCH 27, 2023

The Federal Reserve announced on Wednesday that it is hiking interest rates by 25 basis points to a range of 4.75% to 5%. This decision has made headlines because many had hoped for a pause on the Federal Reserve’s continuous interest rate hikes due to the banking system’s volatility.

Banking 195

Banking 195

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Ryan and his team noticed so many inefficiencies across the L&D workflows. “It got us thinking: Why is there no purpose-built operating system for corporate learning and development teams, when their jobs are so strategic to the business, and they’re managing massive budgets, but they can’t track th

Marketing 135

Marketing Operations Customer Channel 135

Speaker: Nicole Ramirez, M.A. - Marketing Director, Growth, Emerging Products - Forbes | Advisory Panel - University of Houston | Named Top 5 Digital Marketing TEDx Talks

Data-driven client engagement is revolutionizing the way businesses interact with their customers. Using data to understand customer behavior and preferences can improve personalization and customer pleasure. But while most businesses understand the value of data-driven client engagement and delivering tailored experiences, many are having difficulty implementing them.

Retail

Forrester eCommerce

MARCH 27, 2023

In the prior Forrester Wave™ evaluation on contact-center-as-a-service (CCaaS) providers in August of 2020, AI was mentioned offhand a few times. It was not, however, a factor in the Wave scoring at all. A few years changed everything. AI has taken center stage in this year’s Wave, providing new capabilities across many aspects of a CCaaS vendor’s offerings.

Customer Experience 195

Customer Experience Customer 195

Wiser

MARCH 27, 2023

Picture this: a shopper is doing some browsing online and adds something a little pricey to their cart. It’s an item that they’d really like to have, but it’s not quite a necessity. They get this close to completing their purchase, but there’s something stopping them—it’s just too big of an expense right now. This back and forth continues until maybe eventually they buy it, or maybe it ends with every online retailer’s biggest fear— they abandon their cart.

Retail 120

Retail Online Retail Banking Customer 120

Ecommerce Platforms

MARCH 27, 2023

In today’s Shopify Envy theme review, we’re taking a closer look at a popular premium theme for Shopify store owners. While there are a handful of free themes available on Shopify for beginners with a limited budget, opting for a premium alternative can be an excellent way to expand your store’s functionality, and improve its visual presence. Just like a theme for your WordPress site, the best Shopify theme will allow you to create a stunning storefront in no time, with minimal effort.

Shopify 104

Shopify Fashion eCommerce Beauty and Health 104

Forrester eCommerce

MARCH 27, 2023

Digital strategy is a continual process of developing and refining a company’s approach to a fast-shifting landscape, one that requires decisions about what to do and what to avoid. As noted corporate strategy expert Roger L. Martin put it, “Strategy is what you choose to do and not do in service of a particular goal.

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Ecommerce Platforms

MARCH 27, 2023

In today's fast-paced digital world, users expect sites to load quickly and efficiently. Slow website speed can lead to frustrated customers, decreased sales, and lower search engine rankings In this article, we will explore the importance of page speed for your Shopify store, the factors that affect website speed, and tips and techniques for optimizing the speed to provide a better user experience and improve your store's performance.

Shopify 104

Shopify eCommerce Platforms eCommerce Improvements 104

Forrester eCommerce

MARCH 27, 2023

Tell Us About Yourself! After finishing my master’s degree in commercial sciences, I started in the graduate program of the biggest Dutch telecommunication provider of the Netherlands. I have worked in several roles, from the wholesale department to innovation, new business, transformation, and cybersecurity, mostly as a strategic advisor for executive leadership positions.

Telecommunications 195

Telecommunications Customer 195

Speaker: Brooke Cunningham, CMO at inriver

As demands for product information grow and the product journey goes circular, ensuring you have the right PIM software in place today is essential. Join our guest speaker, Chuck Gahun, Principal Analyst, Forrester in conversation with Brooke Cunningham, Chief Marketing Officer, inriver and Johan Boström, inriver Co-Founder & Chief Customer Ambassador, to learn about the expanding role of PIM and how to prepare for new product journey demands.

Webinar

RetailDive

MARCH 27, 2023

The layoffs affect workers in the company’s New Jersey operations, including at its Harmon beauty unit, according to information filed with the state.

Operations 131

Operations Information 131

Forrester eCommerce

MARCH 27, 2023

Read on for a look at Forrester’s evaluation of the 13 most significant open banking intermediaries: The Forrester Wave™: Open Banking Intermediaries, Q1 2023.

Banking 195

Banking Financial Services Information Technology 195

Retail TouchPoints

MARCH 27, 2023

Healthcare providers can now leverage a suite of digital tools from Instacart that are designed to enhance collaborative care, promote healthy choices and deliver nutritious food to patients and their families, particularly those living in food deserts or needing a medically restricted diet. “We know that access to nutritious foods can deliver healthier outcomes, but a number of challenges have prevented healthcare providers from effectively adopting food as medicine programs at scale,” said Sar

Recommendation 119

Recommendation Retail Customer Technology 119

RetailDive

MARCH 27, 2023

Three courts had already rejected an attempt from Lampert and other lenders to wring millions more from what’s left of the former retail giant.

Retail 128

Retail Other 128

Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.

Did you know that 70% of new retail technology fails to deliver expected benefits and can often decrease customer value, service, and experience? With that in mind, how can we empower our store associates to leverage new technology to optimize the customer experience and boost productivity? This exclusive webinar with Andrew Regan will dive into strategies to empower retail associates for success with new technology.

Retail

Retail TouchPoints

MARCH 27, 2023

Kendra Scott has had philanthropy as part of its corporate DNA since the company launched in 2002, powered by the commitment to making the world a better place of Founder, Designer, and Executive Chairwoman Kendra Scott herself. Scott and her company are continuing to build on their efforts to this day, most recently with the launch of the Kendra Scott Foundation on March 8 — International Women’s Day. “ I have always strived to use my talents to improve the lives of others, especially women who

Jewelry 113

Jewelry Retail Customer Arts 113

RetailDive

MARCH 27, 2023

The retailer said small-format locations remain a key part of growth and will make up half of approximately 20 new stores opening in 2023.

Retail 130

Retail 130

Store Growers

MARCH 27, 2023

Last Updated on March 28, 2023 In online commerce, products have references consisting of a series of numbers (or other types of code) known as unique product identifiers or (UPIs). There are a number of these UPIs out there, and sometimes it’s hard to navigate the use of all the different acronyms for product identifiers, like GTIN, MPN, UPC, EAN, ISBN and others.

Reference 91

Reference Retail Books Recommendation 91

RetailDive

MARCH 27, 2023

Shoppers aren’t cutting back on their beauty spending and are turning to prestige products for an emotional lift, according to Circana.

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Advertiser: ZoomInfo

When economic headwinds pick up, sales leaders are the first to sound the alarm — and chart a new course. Longer sales cycles, larger buying committees, increased price pressure, and smaller teams can quickly combine to reduce your margin for error and increase the urgency to find a solution. To thrive in a challenging environment, sales teams need a rock-solid grasp of the fundamentals and the biggest force-multipliers they can get their hands on.

B2B

Retail TouchPoints

MARCH 27, 2023

David’s Bridal will be showing off its Spring 2023 collection with in-store trunk shows on Friday, March 31, offering $100 Ashley gift cards to the first 25 people in each store following the 6 p.m. event start time. In-store shoppers also will be eligible for 10% discounts during the shows, which will last until each store’s closing time. Entertainment marketing company FlyteVu is organizing the events.

Retail 104

Retail Gifts Events Marketing 104

Omnisend

MARCH 27, 2023

Reading Time: 14 minutes Looking to craft pet care emails that are so compelling your subscribers can’t resist opening them? If you’re in pet care, you probably know how fiercely competitive the industry is. With thousands of emails vying for attention, how can you create irresistible emails that help your brand stand out and get your customers to engage with your brand?

Subscription 88

Subscription Beauty and Health Toys Customer 88

Retail TouchPoints

MARCH 27, 2023

Half Price Books has partnered with Reveal Mobile to utilize its geofencing and digital campaign measurement platform to optimize its marketing efforts. The retailer will tap into Reveal’s Visit Local solution to measure incrementality from paid social and programmatic campaigns, create and activate custom audiences based on places consumers shop and understand store-level analytics such as visitor volume, frequency and competitive analysis. “Visit Local will provide Half Price Books with

Books 102

Books Customer Retention Mobile Retail 102

RetailDive

MARCH 27, 2023

The fashion lifestyle brand filed for bankruptcy in the Netherlands last week, and now joins a portfolio that includes Justice and Brookstone.

Fashion 114

Fashion 114

Speaker: DeAnna McIntosh, Retail Growth Strategist

The past three years have forever changed the retail landscape. Companies of all sizes were forced to welcome change with open arms and surrender to total flexibility in order to be agile in the ever-evolving economic environment. In 2023, we are navigating inflation and its impact on consumer spending, various lasting side effects from the pandemic, and a looming recession in the back half of the year.

Retail

Retail TouchPoints

MARCH 27, 2023

Editor’s Note: This story was updated on March 27, 2023 to include comments from The RealReal. As it continues its laser focus on profitability, luxury resale platform The RealReal is “deemphasizing” the direct sales side of its business to focus on its more profitable consignment operation. The first casualty of this shift in strategy will be the beauty category, which the platform plans to sunset after selling through existing inventory, a spokesperson shared with Retail TouchPoints. 

Retail 101

Retail Operations eCommerce Other 101

RetailDive

MARCH 27, 2023

Mark Mizicko, who stepped into the role on Thursday, has over 25 years of retail experience from Hot Topic, Gymboree, Gap Inc. and the Limited Brands.

Retail 100

Retail 100

Retail TouchPoints

MARCH 27, 2023

If we thought the pandemic-driven shift to digital payments was an evolution, we’re about to be catapulted into a new world, where payments will become possible in places thought impossible just a few years ago. In fact, embedded finance will be a $777 billion opportunity by 2029. So how can businesses get a piece of it? Put simply, it’s a way for financial and non-financial businesses alike to integrate payments services like credit or prepaid cards, lending, savings and other financial product

Financial Services 100

Financial Services Consumer Customer Retail 100

Algopix

MARCH 27, 2023

Managing inventory on Amazon is crucial for any seller looking to achieve long-term success. In this article, we will provide you with comprehensive and detailed information on how to manage your Amazon inventory effectively. Understanding Inventory Management on Amazon Amazon inventory management refers to the process of tracking and maintaining your inventory levels on the Amazon platform.

Management 78

Management eCommerce Platforms Fulfillment eCommerce 78

Advertiser: ZoomInfo

ABM gets better with age — but unfortunately, marketers don't have the luxury of pouring it into an oak barrel for a couple decades to let it mature. In a recent survey with Demand Gen Report, we found 59% of experienced practitioners (those with ABM programs more than a year old) indicated their ABM programs are meeting or greatly exceeding their expectations, while only 45% of novices (those with ABM programs less than one year old) could say the same.

Marketing

Retail TouchPoints

MARCH 27, 2023

Bed Bath & Beyond will reportedly lay off approximately 1,300 more employees at four locations in New Jersey, according to a Worker Adjustment and Retraining Notification (WARN) notice seen by Reuters. The layoffs will occur before a change to the state’s labor laws that would mandate companies with 100 or more employees to notify authorities 90 days in advance of plant closings or mass layoffs, rather than the current 60 days.

Retail 93

Retail Management 93

RetailDive

MARCH 27, 2023

The percentage of online transactions involving groceries where shoppers opted to delay payment grew 40% during the first two months of 2023, according to data from Adobe.

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Retail TouchPoints

MARCH 27, 2023

Levis Strauss & Co. (LS&Co.) is partnering with digital fashion studio Lalaland.ai to test AI-generated models to supplement human models, beginning later this year. Founded in Amsterdam in 2019, Lalaland.ai uses advanced AI to create hyper-realistic models of every body type, age, size and skin tone. In a blog post announcing the partnership, LS&Co. said “We know our customers want to shop with models who look like them, and we believe our models should reflect our consumers, which

Fashion 90

Fashion Customer Experience Consumer Arts 90

Ecommerce Platforms

MARCH 27, 2023

The post Print on Demand Earnings Calculator appeared first on Ecommerce Platforms.

eCommerce Platforms 104

eCommerce Platforms eCommerce Article 104

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Inflation, cost of shipping, and changes in consumer spending are some of the biggest challenges online merchants face today. Get a thorough analysis of these trends, current customer behavior, and more in Shippo’s latest “2023 State of Shipping Report.

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