Wed.Dec 02, 2020

article thumbnail

Announcing The Forrester Wave: Insights-Driven Business Process Outsourcing

Forrester eCommerce

Buyer demand for greater value from insights and technology such as RPA, data science, machine learning, and advanced analytics are forcing both classical BPO and omnichannel BPO vendors to retool themselves into insights-driven BPO's.

article thumbnail

FILA Site Enhancements Boost Conversions, Dramatically Reduce Bounce Rates

Retail TouchPoints

Traditionally, sport/leisure apparel and footwear brand FILA relied primarily on retailers to get its products on the bodies and feet of consumers. Since FILA doesn’t operate its own brick-and-mortar stores, this strategy made good business sense until COVID-19 shuttered physical locations around the globe. To make up for the loss of in-person sales — and to reap the benefits of a planned marketing tie-in with the estate of the Notorious B.I.G. — FILA needed to quickly move its website experienc

Apparel 243
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Best Recruiting Software

Kissmetrics

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Are you a recruiter looking to streamline your hiring process? You’re hardly alone in that camp. Thankfully, there’s recruiting software that helps you do precisely that and then some. In a fast-paced recruiting environment where you need to sift through hundreds of potential applicants with differing strengths and weaknesses, your best bet is adopting an applicant tracking

article thumbnail

Walmart+ Battles Amazon by Removing Shipping Minimums

Retail TouchPoints

In its quest to make its Walmart+ program more competitive with Amazon Prime, Walmart is removing the $35 shipping minimum on purchases at Walmart.com for members. Beginning Dec. 4, Walmart+ members will receive free next-day and two-day shipping on items shipped by Walmart, no matter the basket size. However, delivery from physical stores on items like groceries will still carry a $35 minimum.

article thumbnail

Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

article thumbnail

The Ultimate CVO Guide – RFM model: New Passion

Omniconvert

The previous chapter of our CVO Guide brought into the spotlight another important RFM segment – Lovers – and captured. The post The Ultimate CVO Guide – RFM model: New Passion appeared first on Omniconvert Ecommerce Growth Blog.

Blog 141
article thumbnail

Retail Ecommerce Ventures Acquires Stein Mart for $6.02 Million

Retail TouchPoints

Retail Ecommerce Ventures (REV) has added Stein Mart to its growing portfolio of once-struggling brands relaunched as ecommerce properties. REV acquired the intellectual property of Stein Mart for $6.02 million , $2 million above its initial stalking horse bid , with plans to take the off-price retailer online in early 2021. The deal includes the Stein Mart nameplate as well as its private label brands, domain names, social media assets and customer data from Hilco Streambank, an IP advisory fir

eCommerce 232

More Trending

article thumbnail

Nursery retailer opens new 48,000 sq ft warehouse amid online sales surge

Retail Technology Review

Dewsbury-based online baby and nursery retailer, Kiddies Kingdom, is opening a new distribution warehouse in Dewsbury off the back of its best sales period to date.

Retail 125
article thumbnail

Do You Need a Business License to Sell Online?

Ecommerce Guru

It has never been more important to sell products online. Many are thinking about whether you need a business license to sell online as e-commerce increases. To get a business licence and several other permits necessary, it not only gives your company legitimacy, but it is also essential to work legally and expand your Business. You may need to confirm with your state to see whether you need to be licensed to offer such kinds […].

eCommerce 122
article thumbnail

WooCommerce SEO 2021: A Comprehensive Guide For Your Online Store

MakeWebBetter

Everyone wants attention whether it is a person or any WooCommerce site. So, if we talk about your WooCommerce store, you would want every eye on it only. Whether your goal is to promote your product, entertain visitors, or mint sales revenue, you need traffic for it. There are many ways to drive traffic to […]. The post WooCommerce SEO 2021: A Comprehensive Guide For Your Online Store appeared first on MakeWebBetter.

article thumbnail

How COVID-19 could disrupt store credit cards

RetailDive

Despite a pandemic-induced recession and uncertainty over another federal stimulus bill, store cards remain a channel for customer engagement.

Channel 114
article thumbnail

Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

article thumbnail

Dynamic Pricing Strategy: A Guide to Retail Pricing for 2021 and Beyond

Korona

Pricing products correctly is one of the most challenging aspects of running a business. You want to charge customers a fair price that accurately reflects the value of the product. And it’s important that it’s perceived the right way. Too low, and you’ll have a shortage and an unsatisfied demand from your customers. Too [.].

Retail 97
article thumbnail

Walmart+ drops free shipping minimum

RetailDive

The retail giant still requires at least a $35 order for store-based same-day grocery delivery for members, who pay about $100 each year.

Shipping 113
article thumbnail

Overcoming adversity and achieving eCommerce success

Retail Technology Review

SLAM’s eCommerce manager discusses how working with trusted partners has enabled the company to secure 20% growth in the last few months despite the challenges of Covid.

article thumbnail

New-look Nisa launches in Leicestershire

TalkingRetail

Retailers Richard and Lynn Kent have launched their new look Evington Village Store, in Leicestershire, despite serious illness hampering their plans. The couple took over the store in January 2018 and had an 18-month plan to get the business back on its feet, grow its sales, and develop the shop into a Nisa Local fascia.

Retail 91
article thumbnail

The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

article thumbnail

November 2020 SEO News Recap: Mobile-Only, Google’s Algorithm, + Bing Search

ROI Revolution

Published December 2, 2020. Page Experience Signals to Roll Out in May 2021. Core Web Vitals (loading performance, interactivity, and visual stability) are three important signals that Google uses to help determine if a webpage is delivering a good user experience. These signals are combined with several other factors (i.e. mobile friendliness, safe browsing, secure browsing (HTTPS), and no intrusive interstitials) to make up Page Experience Signals.

SEO 78
article thumbnail

How to Improve Your Customer Experience with AI Catalog Management

Algopix

Differentiating your brand from the competition is a major challenge in today’s crowded digital market. No matter the industry, customers today have more ways to research their options than ever before. Finding products and services online has become the norm, which means you’re competing with the best. Customer experiences are the ultimate deciding factor that separates successful companies from the rest.

article thumbnail

2020 Holiday Ecommerce News & Updates [December 2020]

ROI Revolution

Published September 14, 2020. Updated December 2, 2020. From the completely unexpected impacts of the coronavirus on ecommerce to the twists and turns of Amazon Prime Day 2020 , this year has introduced a mix of obstacles and opportunities for all brands and retailers. With all of this year’s ups & downs, 2020’s holiday ecommerce shopping landscape will be like no other.

article thumbnail

Ecommerce Lately November 2020

ecomdash

USPS increases surcharges for the new year and BigCommerce releases a new checkout option. Here are the latest updates in ecommerce. The post Ecommerce Lately November 2020 appeared first on Ecomdash.

article thumbnail

Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

article thumbnail

Stein Mart IP bought for $6M, to relaunch online in 2021

RetailDive

Retail Ecommerce Ventures, which also owns Pier 1, Dressbarn and RadioShack, added the company to its growing retail portfolio.

eCommerce 104
article thumbnail

Hancocks invests in new warehouse to support online growth

TalkingRetail

Confectionery wholesaler Hancocks has bought a new 140,000sq ft warehouse and distribution centre in Manton Wood in Worksop, Nottinghamshire, to support the growth of its online shop. The company says its online business grew by more than 200% in 2020. Steve Foster, managing director, said: “Given the success of www.Hancocks.co.uk and our plans, we are.

article thumbnail

Retailers step up to digital Black Friday with huge increase in omnichannel marketing, Emarsys finds

Retail Technology Review

This year’s Black Friday saw a major increase in the use of digital marketing channels compared with 2019 as retailers brought Black Friday to consumers in their homes via their laptops, smartphones and other devices, omnichannel customer engagement company Emarsys finds.

article thumbnail

James Hall & Son holds festive fundraising events

TalkingRetail

Staff at James Hall & Son, Spar wholesaler for the north of England, are raising vital funds for end of life care charity Marie Curie. Staff at James Hall & Co will be taking part in a virtual Christmas Jumper Day, Mince Pie Friday, Christmas Raffle, and a festive dance challenge. Staff from the wholesaler’s.

Events 80
article thumbnail

How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

article thumbnail

LVMH's chief digital officer leaves for cryptocurrency startup

RetailDive

The move comes as other brands and retailers retool their executive hires for the digital era.

article thumbnail

Costcutter retailer scoops local hero award

TalkingRetail

Costcutter store owner Alan Kasch has been recognised by his local community after he picked up a National Reliability Award, sponsored by Absolute Radio and Sky. Retailer Alan Kasch, who has owned and run the store in Fernhill Heath, Worcestershire, for the past 39 years, was nominated for the award by his local community for.

Retail 78
article thumbnail

J.C. Penney plans new beauty concept

RetailDive

On the heels of a deal between Sephora and Kohl's, a J.C. Penney spokesperson said the department store is developing a new beauty offering.

article thumbnail

Spar Uttoxeter finds new owner

TalkingRetail

Experienced forecourt operator Tarsem Singh has bought the Spar store on Ashbourne Road, Uttoxeter, for an undisclosed sum. The store, which is located close to the international headquarters of JCB and the A50 dual carriageway, was previously owned by David Martin for more than 56 years.

article thumbnail

The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

article thumbnail

Men's Wearhouse owner exits bankruptcy

RetailDive

Tailored Brands, slow to adapt to menswear trends that have only accelerated due to the pandemic, faces all its old challenges anew.

87
article thumbnail

North Wales Police work with c-stores to prevent robberies

TalkingRetail

North Wales Police are stepping up their efforts to disrupt gangs ahead of the Christmas season, which has seen a sharp rise in robberies at convenience stores in recent years. Armed robberies within convenience stores have dramatically increased in the months leading up to and after the festive period in recent years, according to North.

72
article thumbnail

NRF: Thanksgiving weekend saw fewer shoppers, less spending

RetailDive

The trade organization estimated that some 186.4 million consumers shopped over the recent holidays, spending an average of $311.75 each.

article thumbnail

2020 Holiday GMV Trends

ChannelAdvisor

This is always an exciting time of year in e-commerce, and it’s especially interesting this year given all the effects of COVID-19. So what are we seeing? Notably, Amazon’s Prime Day being in October, and possibly the resurgence of COVID-19 in recent weeks, seems to have kicked off a re-acceleration in GMV (gross merchandise value) on the ChannelAdvisor platform that continued into November — in fact, November was the highest YoY growth in GMV we’ve seen since May.

article thumbnail

The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.