Sat.Jul 27, 2019 - Fri.Aug 02, 2019

What is Digital Transformation? A Practical Beyond-the-Buzz Look at How to Adapt in a Digital World


It’s hard to read much about modern business strategies (or attend any panel discussion for that matter) without coming head… Ecommerce Research

Omnichannel Experiences: How Retailers Can Bridge The Digital-To-Physical Divide

Retail TouchPoints

By John Federman, JRNI “You will never see eye-to-eye if you never meet face-to-face.” So are the words of Warren Buffett, chairman and CEO of Berkshire Hathaway. He emphasizes the importance of human interaction despite today’s environment where relationships often exist behind email, text or phone.

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Amazon Has “Destroyed the Retail Industry”: True or False?

Forrester eCommerce

Last week, the DOJ announced an antitrust investigation of Big Tech. US Treasury Secretary Steve Mnuchin followed up in a CNBC interview loudly endorsing the antitrust scrutiny: he said that Amazon has not only “destroyed the retail industry in the US” but that it has also hurt competition.

The Empowered Marketer: Maurice Tebele and Martin Hoffstein of JAJA Tequila


When Maurice Tebele and Martin Hoffstein were out for a drink, they noticed the same thing when looking at the bar — all of the bottles were bland, boring, and not very colorful. So they decided to do something about it.

Realizing ROI in an Omnichannel Rich Retail 4.0 Environment

Welcome to Retail 4.0. This is the land of opportunity where retailers connect with shoppers and drive sales in a way like never before. With this eBook, you’ll learn about the advanced technologies that are available to create a seamless integrated omnichannel experience.

The Ultimate Guide To Selling on In 2019

BigCommerce is an online marketplace that sells just about everything — from household items, to groceries, to electronics, to Legos…… Omnichannel Strategies

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Are Outdated Core Applications Holding You Back?

Forrester eCommerce

You’ve been building flashy mobile apps, creating wonderful systems of engagement to improve customer experience, but your digital program still has not delivered. Because you’ve neglected the modernization of your core systems.

Mobile 414

My Website Audit Checklist – Templates & Tools To Boost SEO

My Wife Quit Her Job

Did you know that poor quality posts on your website are lowering your overall SEO traffic? Recently, I conducted a full content website audit on and managed to increase my Google search traffic over 40% by removing a third of my content! Now why would removing content lead to more traffic? For the past several years, Google has been focusing on quality vs quantity.

SEO 166

Advanced Hack: How to Improve Your SEO in Less Than 30 Minutes


I’ve been testing a new SEO hack and it works no matter how old or how new your site is. Heck, you can have barely any links, and I’ve found it to work as well.

SEO 222

Should Amazon’s Unconventional Grocery Plans Shake Up Supermarkets?

Retail TouchPoints

Amazon’s grocery ambitions have been a major talking point within the industry since the e-Commerce giant acquired Whole Foods two years ago. Most recently, there were reports in March 2019 that the company was planning dozens of its own branded U.S. grocery stores , beginning in Los Angeles.

Travel 195

Real-time Personalization Guidebook: 10 Tips to Improve eCommerce Conversions

Conversion rate remains the most important metric for measuring success. This guidebook reveals 10 tips to improve eCommerce conversion rates, and insight into how an AI-powered personalization platform can dramatically improve performance.

Cybersecurity Risk Ratings Are Here To Stay – Learn To Work With Them

Forrester eCommerce

Cyber security risk rating solutions are a polarizing topic for security leaders. We meet promoters and detractors in roughly equal measure in the customer that we speak to.

266: How To Invent A Product From Scratch And Sell Over 300K Units With Kim Meckwood

My Wife Quit Her Job

Today I’m thrilled to have Kim Meckwood on the show. Kim was the winner of the 5 Minute Pitch, my Shark Tank like show with Mike Jackness, Greg Mercer and Scott Voelker where we gave away 50,000 in cold hard cash. Kim invented an ingenious product called Click And Carry that has sold over 300K units.

Books 156

Critical Insights About Display Advertising in 2019 Explained

Ecommerce Platforms

What’s the first thing that comes to mind when you hear the words “Google” and “Marketing”? Well, I bet that’s a no-brainer since we’re all crazy about SEO. It’s pretty evident that ecommerce relies greatly on SEO.

19 Magento Extensions to Supercharge Your Ecommerce Store in 2019


Powering the top ecommerce stores ranked on Alexa, there’s little doubt that Magento is an ecommerce platform behemoth.

Tips For E-Commerce Best Practices

An infographic listing the best practices companies can follow to bolster their e-commerce website.

CEOs Own Software Competency — And The Structure Of Innovation Delivery

Forrester eCommerce

World-class innovation delivery requires weaving together three foundational realities: “Software is eating the world.” Marc Andreessen famously said this in a 2011 essay in The Wall Street Journal. It was true then, and it’s all the more true today.

10 Things All Sellers Should Know Before Selling on


There are hundreds of online marketplaces for sellers to choose from. Amazon, eBay, and Jet are just three that come to mind. If you’re like most online sellers who want to increase their exposure, then you probably list products on more than one marketplace.

eCommerce Migration Checklist: How to Migrate Your Website Without Losing Your SEO

Inflow Insights

Public service announcement: Migrating your eCommerce site to a new design, platform, or domain means that you have to be ultra-diligent in executing the move. Otherwise, you risk a hit to SEO that affects your traffic, conversions, and revenue.

SEO 122

6 Ways to Boost eCommerce Sales without a Fat Budget


It seems that just about everyone is trying to sell something online today, and there is a constant push to increase traffic and conversions. But after you’ve assembled your basic marketing strategy, how do you decide which tactics are going to give you the best results?

Recent HIPAA Settlements Highlight The Weaknesses In Healthcare Security

Forrester eCommerce

Hindsight is 20/20; it’s easy to look back on past mistakes and identify ways to prevent them from reoccurring, especially when it comes to breaches reported on the Office of Civil Rights (OCR) “Wall of Shame”.


MoonClerk Review: Recurring Payments Made Simple (July 2019)

Ecommerce Platforms

Looking for a tool, you can rely on to manage recurring and one-off payments with ease? There are plenty of options out there these days.

5 Email Marketing Mistakes and Their Corresponding Corrective Actions


Email marketing is undoubtedly one of the most effective digital channels available to marketers. However, it is also quite complex. In this post, we’ll walk you through the five worst email marketing mistakes and how to correct them. Mistake #1: Failing to ask for permission.

Mobile 111

8 Email Marketing Campaign Examples to Increase Conversions


If Tony Stark was more focused on his company and less on his superhero career, the following quote would have been like this: “You know, the question I get asked most often is, ‘Tony, how did you increase your conversion rate?’ (*Long pause*) By email marketing!’”

Canada’s Tech Market Continues To Grow Despite A Slowing Canadian Economy

Forrester eCommerce

The Canadian tech market will grow in 2019 and 2020, but growth will slow from 6% in 2018 to 3.7% in 2019, according to Forrester’s report, “The Canadian Tech Market Outlook For 2019 To 2020.”

Clover POS System Review: Transactions Made Easy (July 2019)

Ecommerce Platforms

Since the arrival of the first digital point of sale, it seems as though the transaction management market has never stopped growing. Small business owners have continued to increase, driving demand for solutions that allow them to make sales in virtually any environment.

POS 113

How to overcome two of the most common online payment issues


At the end of 2018, ecommerce sales accounted for more than 14% of all retail sales across the globe. That number is slated to grow even more this year. There’s a wealth of opportunity to tap into this growing trend.

Wijnand Jongen: E-commerce Growth In A Landscape Dominated By Giants


Welcome to Growth Interviews! Welcome to Growth Interviews, the fun, stimulating and engaging series of conversations driven by digital business growth.

Blog 107

Gear Up Pragmatically For 5G

Forrester eCommerce

5G Presents Immense Innovation Potential 5G promises to usher in not just new use cases in every industry but also new business models.

WebStarts Website Builder Review: Here’s What You Need to Know

Ecommerce Platforms

If you haven't got your business website up and running yet, you're probably wondering which website builder to use. If that sounds like you, we strongly recommend at least considering WebStarts.

Mobile 113

The art of B2B fulfillment and how to improve customer loyalty


Usually when you read about fulfillment , the discussion is focused on some logistical or technical aspect of delivering goods to customers. Of course, there are many operational tasks and backend processes that all must harmonize in order to make it happen.

Arts 155

Our Strategy for Building One of the Best eCommerce Agencies

Inflow Insights

Most people would gauge the success of any agency (including answering who the best eCommerce agencies are) by their size and revenue. A few years ago, I thought that too. My goal was to build a $10 million eCommerce marketing agency — and build it fast.

PPC 107

60 Days. 100+ Inquiries and Briefings. 4 Things You Should Know.

Forrester eCommerce

If you missed my intro blog, “A New Rhythm in HCM“, here’s the summary: I’m new to Forrester after more than 25 years working for software vendors, including, most recently SAP, where I was a part of SAP SuccessFactors product leadership team.

Lightspeed Retail POS Review: A Definitive Guide for 2019

Ecommerce Platforms

At the present moment, there's no such thing as running a thriving retail business, in the absence of a solidly built and cloud-based POS system. Well, if you can hack without one, high chances are, it won't last for long.