Retail TouchPoints
JUNE 13, 2023
In our post-pandemic world, online shopping behavior is rapidly changing — and modern ecommerce businesses need to adapt to keep up. Today, we’re sharing five major emerging conversion optimization trends that your online business should incorporate to meet those changing behaviors, increase your online conversion rate and boost your overall revenue.
Retail TouchPoints
JUNE 12, 2023
It’s no secret that Gen Z prefers brands with reputations that align with their own beliefs, or that modern shoppers are savvy to brands that talk the talk but don’t actually walk the walk. Developing a company that truly builds environmental, social and governance (ESG) principles into its structure is a long, difficult road, and it requires retailers to look at themselves openly and honestly before they can even begin. “ I think it starts with vulnerability ,” said Alfred Ishak, who is the Sen
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Forrester eCommerce
JUNE 15, 2023
Change fatigue is not about stamina; it’s about a lack of perceived value. Read this blog to learn the key steps to stop fatigue from creeping into your transformation journey.
GetElastic
JUNE 15, 2023
Today, online commerce is centered around driving traffic and conversions to websites. Lately, I’ve been thinking, what happens when ChatGPT-style search engines send people answers, rather than links? In recent months, both Microsoft and Google released chat-enabled, question-answering search offerings powered by generative AI. Google also recently announced a conversational integration into its Shopping Graph.
Speaker: Jason Cottrell
Brands used to look for a vendor who could do everything. Over time, one vendor was no longer enough to meet a brand’s needs, and they added, added and added. Now they need all their vendors to work well together. That’s composable, and only some will make the cut. As customers — and your board — expect you to be in new channels and to rapidly adapt to shifts in the market, the need for true composability is more crucial than ever before.
My Wife Quit Her Job
JUNE 12, 2023
Today, I’m thrilled to have Jim Kennemer on the show. Jim and I met randomly on a panel run by Global Sources. And when we met, I knew I had to have him on the show. Jim is the founder of Cosmo Sourcing and he’s helped hundreds of clients source more than $100 million worth of products from both China and Vietnam. Production and sourcing have been slowly shifting away from China to places like Vietnam and Jim just happens to be a sourcing expert for Vietnam.
Retail TouchPoints
JUNE 16, 2023
In Shein ’s ongoing efforts to stave off the threat of rival discount shopping app Temu (which overtook Shein as the No. 1 shopping app in America in April 2023), the company is expanding its product assortment beyond fashion and has signed agreements to sell products from brands including Skechers and Lansinoh. The product expansions will be enabled by Shein’s newly launched integrated marketplace , which opens the platform to third-party sellers.
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Wiser
JUNE 13, 2023
For businesses of all sizes, the ability to accurately track and manage pricing is essential for success. Excel spreadsheets have long been the go-to tool for this task, but as companies grow and their pricing needs become more complex, it can be difficult to keep up with changes in pricing using Excel alone. The fact is that this method can be time-consuming, and manual data entry creates more opportunities for errors.
My Wife Quit Her Job
JUNE 15, 2023
Welcome to another Family First Friday in honor of my Wall Street Journal bestselling book, the Family First Entrepreneur. In this episode, I’ll highlight and explain the latest developments in the e-commerce industry and how they’re shaping the future of shopping. What You’ll Learn 2023 Ecommerce Trends The Rise Of Social Ecommerce The Year Of Artificial Intelligence (AI) Other Resources And Books Order My Book And Get $690 In Bonuses The post 468: Ecommerce Is Changing And Th
Retail TouchPoints
JUNE 15, 2023
I don’t usually write stories in the first person, but I was inspired by Johnny Earle, Founder of Johnny Cupcakes — a “bakery” that doesn’t sell real food — to bend the rules of journalism just a bit. One of the big takeaways from his keynote at the 2023 Retail Innovation Conference & Expo in Chicago was about the importance of thinking outside the box as a way to stand out from the crowd: “Don’t just check boxes; create new boxes to check.
Forrester eCommerce
JUNE 15, 2023
Change resistance can derail be best transformation roadmap. Read this blog to learn about the most common mistakes to avoid.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Fastr
JUNE 15, 2023
Allison Vernerey, Zmags VP of Product Management, to Participate in CommerceNext’s Roundtable Discussion Series We are very excited to announce that Allison Vernerey, Zmags' VP of Product Management, will be participating in a roundtable discussion at CommerceNext’s Ecommerce Growth Show , June 20-21, at the New York Hilton Midtown (1335 6th Avenue) in New York City.
My Wife Quit Her Job
JUNE 16, 2023
In today's fast-paced world, online shoppers are increasingly drawn to membership programs that offer a range of benefits. One of them is Walmart Plus, a membership program offered by the retail giant. But how does Walmart Plus compare to Amazon Prime, and is it worth signing up for? Find out in this Walmart Plus review. The post Walmart Plus Benefits: Is It Worth It Versus Amazon Prime?
Retail TouchPoints
JUNE 15, 2023
A retailer’s marketing campaign is only as good as the creativity behind it, no matter how advanced the tools used to communicate it may be. This axiom is just as applicable to a modern metaverse-centered push as it is to an old-fashioned email campaign. It comes down to understanding and making the most of the medium, which Coach has taken to heart in its approach to digital innovation. “I dedicated my life making substantive experiences for people using whatever tools are available,” sai
Forrester eCommerce
JUNE 16, 2023
The Canada CX Index 2023 shows brands backsliding on performance. Read about the results and meet two brands that beat the odds and improved their CX Index scores in a tough year.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Salsify
JUNE 15, 2023
German sales revenue hit 631.9 billion euros in 2022, according to Statista , making it an excellent revenue source and future opportunity for brands worldwide.
Ecommerce Platforms
JUNE 15, 2023
If you’d like to migrate to Shopify, you’re in the right place. For the most part, it’s a wise choice to migrate your online store to Shopify, assuming you know the right steps. The goal is to cut down on as much manual work as possible, but also ensure that every aspect of your previous site gets transferred over to Shopify. Having said that, you should know that any site migration to Shopify (whether it’s from Bigcommerce, WooCommerce/WordPress, Wix, or Squarespace) mainly focuses on transferr
Retail TouchPoints
JUNE 12, 2023
T&T Supermarkets , a Canadian grocery chain specializing in Asian products, will open its first U.S. store in the Seattle suburb of Bellevue, Wash. in summer 2024. Located in the Marketplace at Factoria, the 76,000-square-foot supermarket will be the largest Asian supermarket in the state and a flagship store for T&T, which is owned by Loblaw Companies Ltd.
Forrester eCommerce
JUNE 15, 2023
Read about the four categories of insights that portfolio marketers should consider when aiming to advance business outcomes, drive customer experiences, and support their organization’s growth strategy.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
RetailDive
JUNE 14, 2023
Shippers adjusted to pandemic-related disruptions to reach customers faster. But shifting shopper preferences and cost-cutting efforts may slow things down.
Ecommerce Platforms
JUNE 14, 2023
So, you want to migrate from Wix to Shopify? There are many reasons to do so (which we explain below), but it’s important to walk through the appropriate steps to ensure your migration goes as smoothly as possible. In this guide, we cover how to migrate from Wix to Shopify manually and with an app. We also explore why to migrate to Shopify, and the FAQs you might need to use during the process.
Retail TouchPoints
JUNE 15, 2023
Netflix has always been data-obsessed, long before that was seen as a must-have for any organization. And that focus on having a granular understanding of its customers and their behaviors has helped Netflix reshape an entire industry. According to Nikkia Reveillac, Netflix ’s Director of Consumer Insights, it’s something that any company can do with the right approach and focus.
Forrester eCommerce
JUNE 15, 2023
Storage is a fundamental element of enterprise compute. Everyone’s data must go somewhere. Up until recently, mechanical spinning disk has been the default storage media for very large data needs. Flash media has steadily eaten away at the hard-disk footprint in the data center, however. Originally, flash attacked performance-oriented workloads.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailDive
JUNE 14, 2023
In a letter to CEO Brian Cornell, New York Attorney General Letitia James and 14 lawmakers urged “courage” in the face of rising attacks against LGBTQ+ rights.
Ecommerce Platforms
JUNE 13, 2023
Whether you’re already a Revolut user or in the market for a new financial solution, you might be interested to learn more about Revolut Ultra: Revolut’s new and highly anticipated premium account. Ultra is due to drop in Spring 2023…so any day now. In light of that, I thought I’d provide a quick rundown of everything I know so far about Revolut’s new plan.
Retail TouchPoints
JUNE 15, 2023
Stitch Fix has named former Macy’s Chief Customer and Digital Officer Matt Baer to the role of CEO and a member of the Board of Directors, effective June 26, 2023. Founder, interim CEO and Executive Chairperson of the Board Katrina Lake will work closely with Baer as he transitions into the role, then will continue on in her role as Executive Chairperson.
Forrester eCommerce
JUNE 14, 2023
Industry CRM is a clear choice in economic downturns for companies that are looking to get sustainable value from their tech investments. Our data at Forrester backs this up: Industry solutions grow at a compounded annual growth rate of 13.9%, a rate faster than horizontal customer experience tech.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailDive
JUNE 16, 2023
The facility is the company’s largest to date and will move the retailer closer to its goal of offering two-day delivery to 95% of the U.S. population.
Ecommerce Platforms
JUNE 13, 2023
Are you already a Revolut user and want to know more about the different services Revolut offers? Perhaps you want to ensure you’re using the best possible Revolut account for your needs? Or maybe you’re looking for a new financial app to help you manage your money? In either instance, you might be interested in what Revolut Pro offers. In light of that, I’m putting Revolut Pro under the microscope, so hopefully, by the end of this review, you’ll have a better idea of whether this service is a g
Retail TouchPoints
JUNE 12, 2023
Parfums Christian Dior , the perfumery and cosmetics division of LVMH Group ’s Christian Dior, has debuted a live online consultation service for its beauty customers. The new offering allows customers to “try on” makeup virtually with AR while getting live advice from a Dior salesperson, using tech from virtual try-on solution Perfect Corp. and live shopping solution Bambuser.
Forrester eCommerce
JUNE 14, 2023
In 2023, the tech sector is seeing shrinking growth, pressure on profits, and price hikes. Understandably, there are a lot of questions around what these price changes mean, and how contract negotiations should be approached amidst this uncertainty.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
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