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Harnessing the Potential of Returnless Refunds to Improve Profitability and Customer Experience

Retail TouchPoints

Under ideal circumstances, reducing rampant returns is best accomplished through improving the issues that are most frequently leading to them. While returns can’t always be prevented, they can be leveraged to improve profit margins and even generate revenue. Of course, no good deed goes unpunished.

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Product Substitution: How Savvy Retailers and Manufacturers can Build Supply Chain Resiliency, Reduce Costs and Improve Customer Experiences

Retail TouchPoints

Applying this practice, retailers can proactively troubleshoot stockouts and delays to ensure that customers’ orders can still be fulfilled to their satisfaction in a timely manner. Soliciting feedback on customer satisfaction with substitutions helps retailers refine their policies and pricing.

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How to Create an Effective MAP Policy

Wiser

Most brands today are using what’s called a Minimum Advertised Price (MAP) policy to protect their business from resellers who could otherwise hurt their brand image, and profits, with too-low prices. Any experienced company knows how important a good MAP policy really is, both implementing it and enforcing it.

Retail 78
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The Essential Guide to Shopify ERP Integration [2024]

Groove

Allows for Improved Decision-Making: Because you have access to real-time insights, you can make better decisions for your business, thus maximizing profitability. Set up order fulfillment and payment authorization. Add your store’s policies. Scalability: ERP systems grow with your business. Set up a payment provider.

Shopify 393
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Mastering Amazon Canada: A Comprehensive Guide to Selling Successfully

Algopix

Fulfillment Fees If you use Amazon’s Fulfillment by Amazon ( FBA ) service for shipping and customer service, there are fulfillment fees. Amazon also charges other optional fees for features like sponsored ads and storage for merchant-fulfilled items. Make changes to improve visibility.

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What You Need to Know About Transforming Online Return Churn

Retail TouchPoints

Consumer Study , 85% of consumers check a company’s returns policy before even making a purchase when shopping online, and 68% of U.S. Read on for actionable steps your company can take to implement a sound returns policy that will have U.S. consumers wouldn’t repurchase from a brand after a poor returns experience.

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Amazon vs. Walmart: Where Should You Sell?

Algopix

We’ll explore their histories, target audiences, fee structures, seller policies, and various other factors that should be considered when deciding where to set up shop. These fees can vary depending on the category of the product and the fulfillment method chosen.

eCommerce 121