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GameStop-Microsoft Partnership Will Standardize Retail Tech Stack and Connected Associate Devices

Retail TouchPoints

GameStop plans to expand its physical and digital video game offerings as well as enhance its retail technology infrastructure through the deal. The partnership also gives GameStop shoppers access to Xbox All Access, which provides an Xbox console and 24 months of Xbox Game Pass Ultimate to players with no upfront cost.

Games 244
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How to Meet and Exceed Amazon-Driven Customer Expectations 

ESW

Omnichannel is here to stay. From the online storefront to the app to the payments page and package tracking, brands that think omnichannel-first are better positioned to onboard new products or services that facilitate sales. Subscriptions are a great way to earn automatic income. Amazon is everywhere the customer is.

eCommerce 139
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Exclusive Q&A: Stores Should Become a ‘Digital Mosaic of Attraction’

Retail TouchPoints

It might sound strange to say this about a place where some 80% of transactions actually take place, but brick-and-mortar stores represent an underutilized resource, according to Sarah Jarvis, co-author of the second edition of Omnichannel Retail: How to Build Winning Stores in a Digital World. We talk quite a lot about Target in the book.

Books 269
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Disney Plans to Close At Least 60 Stores as it Emphasizes Ecommerce

Retail TouchPoints

“While consumer behavior has shifted toward online shopping, the global pandemic has changed what consumers expect from a retailer,” said Stephanie Young, President of Consumer Products, Games and Publishing at Disney in a statement. Disney had a bit of wild ride last year. Revenue declined 22% in calendar Q4, to $16.25 billion from $20.88

eCommerce 244
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Navigating the Trends and Challenges of Customer Loyalty Programs in Retail

RETAIL MANAGEMENT SOFTWARE

Omnichannel Loyalty Programs With the growing popularity of online shopping and the increasing use of mobile devices, customers now expect a seamless and consistent experience across multiple channels, including online, offline, and mobile.

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Omnisend vs. Drip: A feature-by-feature comparison

Omnisend

Offers pop-ups, teasers, and gamification features to expand your email subscription list. This gives you the ability to create contextual and personalized email campaigns across the buyer journey – right from the point of subscription to purchase, and post-purchase. But does not offer landing page forms.

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5 Tips For Building a Successful Loyalty Program

Omnisend

Develop an omnichannel loyalty program. Although omnichannel marketing and customer support initiatives are not new, most companies struggle to integrate these omnichannel tactics into their loyalty programs. In fact, 53% of shoppers say that they are interested in using game mechanics in rewards programs. Add VIP tiers.