Retail TouchPoints

SEPTEMBER 11, 2023

True to form, Best Buy turned its eye to advertising’s newest tech-infused channel to reach this consumer segment — connected TV (CTV). Roku’s Head of Retail and Ad Sales, Sarah Monahan, took Retail TouchPoints behind the scenes for an in-depth look at Best Buy’s multi-faceted, bespoke CTV campaign and the results it drove.

Consumer 237

Consumer Multi-channel Electronics Improvements 237

Algopix

SEPTEMBER 12, 2023

In addition to its great inventory and sync functions, the software offers fast and reliable bulk upload of SKU data and images to Amazon and other channels and provides the option to customize product descriptions and shipping details as well as to edit product listings. Splitly offers Starter, Growth, Business and Enterprise plans.

Multi-channel 95

Multi-channel eCommerce Shipping Costs eCommerce Software 95

Retail TouchPoints

FEBRUARY 9, 2022

The number of touch points and level of consistency shoppers expect across all departments and channels is increasing. Today, 74% of customers said they use multiple channels to start and complete a transaction. Employees can report issues using customizable forms and automatically notify the relevant departments directly.

Payment Services 238

Payment Services Shopping Carts Omnichannel Multi-channel 238

Kissmetrics

AUGUST 25, 2020

But year after year, global ad spend across every major PPC channel is growing even higher. Do I have independent access to analytics and reporting? Is a full analytics report included with your offer? If so, what do you include in those reports? Strong mobile optimization capabilities. So, that’s a TON of money.

PPC 279

PPC Multi-channel Social Media B2C 279

Ecommerce Platforms

SEPTEMBER 1, 2022

You can link your accounting and bookkeeping software to your website, and keep your reports directly updated from Shopify. Users can invite their accountant to access Freshbooks alongside them, and discover the benefits of double-entry accounting reports. The question is: Which are the best accounting apps for Shopify users?

Shopify 192

Shopify Payment Services Banking Books 192

Groove

APRIL 1, 2022

Ensuring your store’s capability of fulfilling orders on multiple channels is pivotal to selling consumer packaged goods online and increasing revenue. The number one way to ensure your business is capable of fulfilling multi-channel orders is by keeping an accurate track of inventory across all channels.

Merchant Services 195

Merchant Services Consumer Shipping Costs Drop Ship 195

Retail TouchPoints

SEPTEMBER 25, 2023

Off-Site Media: An Unassuming Path to Wallet Share Offsite media – such as other digital channels like TV, social and out-of-home – drives engagement at a time when consumers might not be shopping. And in the multi-device, multitasking world we live in, offsite media can drive brand recognition and engagement.

Retail 313

Retail Multi-channel Technology Article 313

Omnisend

MAY 10, 2023

Email gives brands an opportunity to reach customers over a channel they check voluntarily, without being too intrusive. You can leverage the drag-and-drop builder to create the perfect email design or choose from hundreds of ready-made, mobile-first templates. At the same time, emails can also get overwhelming for customers.

Multi-channel 88

Multi-channel Live Chat Books Recommendation 88

Ecommerce Platforms

MARCH 18, 2022

The ability to track conversations from one channel to the next ensures you can take context with you to each stage in the conversation. Powerful and convenient reporting and analytics features. In-depth reporting and analytics ensure you’re keeping track of every interaction. Revenue and in-depth reporting statistics.

Multi-channel 104

Multi-channel Live Chat Omnichannel Shopify 104

Ecommerce Platforms

JANUARY 11, 2023

By integrating with all your sales channels (see our section on integrations), ShipStation allows you to manage orders from just one platform. You can sync as many orders as you like across unlimited selling channels – adding a new store or marketplace doesn’t cost extra. Mobile App. Channel Advisor. Royal Mail.

Shipping Costs 196

Shipping Costs Shipping Labels Merchant Services Shipping 196

Ecommerce Platforms

JANUARY 11, 2023

By integrating with all your sales channels (see our section on integrations), ShipStation allows you to manage orders from just one platform. You can sync as many orders as you like across unlimited selling channels – adding a new store or marketplace doesn’t cost extra. Mobile App. Channel Advisor. Royal Mail.

Shipping Costs 195

Shipping Costs Shipping Labels Merchant Services Shipping 195

Ecommerce Platforms

SEPTEMBER 30, 2022

This is where using the right mobile banking solution or financial platform becomes vital.So, today, we're looking at Juni , a FinTech solution that prides itself on providing financial services specifically for ecommerce merchants. For instance, cashback, multi-currency accounts, virtual cards, and insights – to name a few!

Merchant Services 197

Merchant Services Payment Services Shipping Costs Banking 197

Ecommerce Platforms

APRIL 20, 2022

The company is best-known for supporting mobile point of sale solutions, and can offer a wide range of high-quality hardware to help you thrive offline. Like Square, Shopify allows you to track stock levels across every channel, print barcodes, and even track the movement of assets across various channels. Go to the top.

POS 211

POS Shopify Payment Services Merchant Services 211

Ecommerce Platforms

NOVEMBER 10, 2021

On the plus side, you will receive tools for email and social ticketing, knowledge base creation, ticket trend reports, combined mailbox tracking, and team collaboration features. Easy to use when you want to streamline multiple channel support. Mobile app for support on the go. Not the best reporting features.

Live Chat 118

Live Chat Multi-channel Omnichannel Channel 118

Retail TouchPoints

NOVEMBER 10, 2023

Off-site advertising is when a retailer helps advertisers reach its customers on third-party channels like social media or other websites it doesn’t own (“retargeting” is a common example of this). It’s enough to make retailers without one of their own scramble, particularly as new entrants continue to report mind-boggling ad revenues.

Retail 268

Retail Social Media Multi-channel Channel 268

Kissmetrics

APRIL 20, 2021

However, it requires synergy between online commerce channels and physical retail to succeed. Here’s how the process works: Customers place the order: Shoppers purchase goods online through the retailer’s mobile app or website. BOPUS can also boost traffic to your online website or increase the number of downloads for your mobile app.

eCommerce 282

eCommerce Shipping Multi-channel Mobile 282

RTP blog

DECEMBER 19, 2017

In a 2008 article focused on 5 New Promotional Trends , we talked about the growing use of in-store digital signage and mobile; social media in marketing communications; and creative pricing strategies. 
 The technological revolution certainly has had a strong hand in configuring the “how” of customer engagement.

Multi-channel 150

Multi-channel Customer Retail Omnichannel 150

ROI Revolution

JUNE 7, 2018

Dave shared how his company started in an apartment and quickly grew to a multi-billion dollar empire with over 1,500 employees and 70 stores nationwide. The first key strategy centered on incorporating the value of email into calculating ROI on other digital channels. Connecting your physical store to your online presence.

Mobile 100

Mobile Shipping Costs Multi-channel Presentation 100

Kissmetrics

AUGUST 27, 2020

You’ll find all POS systems talk about their reporting capabilities. But, some are basic with limited customization and only a handful of reports. On the other hand, others come with tens of advanced and pre-configured reporting filters. This way, you can determine firsthand if it’s easy enough for you or your employees to use.

POS 306

POS Payment Services Vend Payments 306

Ecommerce Platforms

MARCH 9, 2022

The “Shopify” central plan is available for $79 per month, and it comes with advanced functionality like multiple inventory locations and reporting. Mobile app to manage your store on the move. Social media and multi-channel sales integrations. You’ll also be able to request a quote for enterprise-sized businesses.

eCommerce Platforms 222

eCommerce Platforms Shipping Costs eCommerce Payment Services 222

Retail TouchPoints

JULY 27, 2022

According to a recent McKinsey report , click-and-collect and delivery orders increased by approximately 50% during the COVID-19 pandemic. The mobile store fulfillment application needs to support these scenarios to help create a great customer experience while streamlining both front-end and backend operations.

Payment Services 237

Payment Services Shipping Costs Omnichannel Fulfillment 237

Optimizely

AUGUST 8, 2017

Tapping Into The Omni-Channel Nature of Today’s Consumer. 11:35 AM – 12:05 PM Renu Razdan, Director, Product Management, Omni-Channel & Mobile Apps, Nordstromrack.com & HauteLook Dan Fagan, VP, CRM & Media, Destination XL Group Dave Harris, VP of IT, The Yankee Candle Company, Inc.

Multi-channel 210

Multi-channel lightspeed Channel Customer Retention 210

Algopix

MARCH 23, 2024

Mobile Scanning Apps: Many smartphones are equipped with built-in cameras that can be used as UPC scanners with the help of mobile scanning apps. If you need mobility, opt for a wireless scanner with Bluetooth or Wi-Fi connectivity. Connectivity: Choose a scanner with the appropriate connectivity options for your setup.

Shipping Costs 127

Shipping Costs eCommerce Subscription Fulfillment 127

Ecommerce Platforms

APRIL 11, 2022

At its core, Zoho Desk is an omnichannel help desk and customer service system, which allows business leaders to manage conversations across a range of channels, like email, phone, chat, and social media. Some of the channels available to connect with Zoho Desk include: Email Social media Live chat Webforms Telephony.

Multi-channel 104

Multi-channel Live Chat Omnichannel Management 104

Optimizely

AUGUST 15, 2018

He’s keeping an eye on everything from augmented reality to China’s mobile-first ecomm infrastructure, and has an opinion on it all. In the recent Mary Meeker internet trends report, she had a graph of all these companies scaling to over $100 million through the use of social media and other channels. All in on mobile.”

eCommerce 305

eCommerce Marketing Mobile Shopify 305

Omnisend

NOVEMBER 20, 2023

Visit Wix Website builder: ★★★★★ Product management: ★★★★☆ Payment processing: ★★★★★ Analytics and reporting: ★★★★☆ App market: ★★★★★ Security: ★★★★★ Wix eCommerce pros and cons Wix eCommerce has various features that are beneficial to merchants. It provides insights into purchasing patterns with detailed analytics and reports.

Merchant Services 88

Merchant Services Payment Services eCommerce Shipping Costs 88

Omnisend

DECEMBER 14, 2023

You can create personalized and automated campaigns across multiple channels. It helps you manage customer service and support across multiple channels. Omnisend Image via Omnisend Omnisend is a powerful ecommerce email and SMS marketing platform. This includes email, SMS, and web push notifications.

Payment Services 78

Payment Services Shipping Costs eCommerce Shopify 78

ChannelSale

MARCH 13, 2024

Must have automated digital fulfillment systems that give real-time information about the accurate stock levels in the inventory to update as per the demand to never run out of products to deliver on time Should integrate OMS or digital order management systems to check if there is stock in the inventory for giving a tremendous omnichannel sales experience (..)

Fulfillment 59

Fulfillment eCommerce Multi-channel Order Fulfillment 59

Retail TouchPoints

SEPTEMBER 16, 2021

spent an average of 50 minutes on mobile devices, according to eMarketer; jump to 2021 , and that number has more than quadrupled, to 3 hours 46 minutes. Social commerce is already a multi-billion dollar business in the U.S., and What do retailers, brands and social media platforms have to do to get there? In 2010 , adults in the U.S.

Consumer 294

Consumer Social Media Retail Multi-channel 294

Kissmetrics

SEPTEMBER 8, 2020

Statista says 52 percent of global internet traffic is mobile. A third of all mobile searches on Google are local. Microsoft says the same thing — 53 percent of mobile searches on Bing have local intent. . Then we see data showing that local searches are growing 50 percent faster than mobile search.

SEO 271

SEO Multi-channel Mobile B2B 271

MagentoBrain

MAY 25, 2023

Dialogflow: Image via Dialogflow Dialogflow is a conversational AI platform developed by Google that enables developers to design and integrate conversational user interfaces into mobile apps, web applications, devices, and chatbots. Multi-Channel Support No-Code Chatbot Building Customization Lead Generation Automation Analytics 8.

Multi-channel 72

Multi-channel Payment Services eCommerce Social Media 72

Ecommerce Platforms

JUNE 1, 2021

To ensure that you’re always improving your ecommerce standing, LiveChat also comes with access to reporting and analytics tools where you can track your sales and chat ROI. This makes it a good pick if you want to create a consistent chat experience across all channels. Mobile friendly design, great for clients. Best for ?.

Live Chat 197

Live Chat Shopify Multi-channel Omnichannel 197

Wiser

MARCH 13, 2024

With retail teams focused on the granular details of in-store execution and key account teams engaged in high-level strategic planning, aligning their efforts requires efficient communication channels and tools. Thus priorities can be at odds.

Retail 78

Retail Multi-channel Management Document 78

BigCommerce

AUGUST 13, 2018

Most online sellers begin their journey from one sales channel, setting up shop through a website or marketplace. Multi-channel retailing is the practice of selling merchandise on more than one sales channel. A report by BigCommerce confirms that buyers across several age groups are shopping from multiple sales channels.

Multi-channel 263

Multi-channel Channel Comparison Shopping Shipping Costs 263

Ecommerce Platforms

NOVEMBER 29, 2021

Shopify has its own POS app, multi-channel selling strategies, with access to eBay and Amazon, and a range of inventory and order management tools. Easy-to-follow reporting and analytics. Performance metrics and reporting/analytics. Integrations for multi-channel selling. Immersive reporting.

eCommerce Platforms 196

eCommerce Platforms Payment Services eCommerce Shipping Costs 196

Ecommerce Platforms

JANUARY 27, 2023

In fact, The Generation Z communication Trends report shows that the average first response time for live chats in 2022 was below 40 seconds! This multi-media approach often leads to faster and more efficient problem resolution. Mobile Friendliness Customers are increasingly interacting with businesses on their mobiles.

Live Chat 104

Live Chat Shipping Costs Multi-channel X-cart 104

Kibo

JULY 24, 2020

Good ecommerce can scale up or down easily and grow with companies as they expand their offerings and expand to new online channels. Or you might not have a mobile app, but plan to have one soon. Different teams need access to the platform to update the product catalogue, design new pages, pull reports, and make changes for SEO.

eCommerce Platforms 117

eCommerce Platforms Payment Services Payments eCommerce 117