Retail TouchPoints

AUGUST 16, 2021

Walgreens has introduced the myWalgreens Credit Card program, while supermarket chain Giant Eagle will start accepting PayPal and Venmo in-store as retailers continue expanding their payment options. The move also can speed up payment processes via PayPal and Venmo QR codes.

Payment Services 264

Payment Services PayPal Financial Services Banking 264

Retail TouchPoints

FEBRUARY 9, 2022

Shoppers are focusing less on loyalty and more on their experience, with half of them saying they would switch to a new brand after just one bad customer service interaction. However, if customer service is excellent, 78% of consumers will do business with a company again, even after a mistake.

Payment Services 264

Payment Services Shopping Carts Omnichannel Multi-channel 264

365 Retail

JANUARY 12, 2024

This requires suitable payment solutions – turning payment into a strategic success factor. Payment systems were of rather subordinate importance as a trade fair topic because payment in retail was mostly still analogue. Credit card payments were done via Imprinter and a paper receipt.

Payment Services 65

Payment Services Mobile Payments POS Banking 65

Retail TouchPoints

NOVEMBER 25, 2020

GameStop , Express and Saks OFF 5TH all have deployed buy now, pay later services. GameStop is partnering with Sezzle , and Express and Saks OFF 5TH are both partnering with Klarna to offer the option to shoppers of paying for their purchases in four equal, interest-free payments.

Payment Services 264

Payment Services Gifts Fashion Games 264

Retail TouchPoints

JUNE 3, 2020

COVID-19 has accelerated the contactless revolution: 84% of Americans ( 77% among global consumers) now expect to increase their use of touchless technologies to avoid physical contact for the remainder of the pandemic, with 55% ( 63% globally) planning to continue doing so afterward, according to a survey by Capgemini.

Mobile 278

Mobile Payment Services Technology POS 278

Retail TouchPoints

OCTOBER 21, 2022

That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. taking place online, digital payment solutions like Venmo and PayPal (which has owned Venmo since 2013) are well positioned to capitalize on the opportunity.

Payments 337

Payments Merchant Services Payment Services PayPal 337

Retail TouchPoints

DECEMBER 28, 2021

Think food services, retail and personal and laundry services, for instance. At the same time, the Cox Small Business Survey found that 90% of minority-owned small business owners have high hopes regarding growth in the next year. Reasons cited were that the country’s 1.1 Dealing with Minority-Specific Business Barriers.

Payment Services 279

Payment Services Small Business Retail Banking Operations 279

ESW

OCTOBER 31, 2023

This intention to spend more while being mindful of ongoing financial obligations may explain the boom in use of ecommerce instalment payments among Gen Z and Millennials. In this article, we will cover the rising popularity of instalment payments among younger generations. Consumer shopping habits are always in flux. And why now?

Payment Services 78

Payment Services eCommerce Mobile Consumer 78

Retail TouchPoints

NOVEMBER 22, 2022

Conversational commerce is a marketing strategy that integrates the conversational in-store experience that consumers know and love into the online shopping journey, making the buying process more personalized and convenient for eager shoppers. Guide Customers Through the Entire Buying Process with Conversational Commerce.

Payment Services 257

Payment Services Live Chat Payments Retail 257

Retail TouchPoints

MARCH 21, 2022

In fact, a recent Verizon Business Small Business Recovery Survey found that 63% of small and mid-sized business owners have implemented new tools and technology to change their processes and the customer experience. 5G can Drive Consumer Engagement. 5G can Drive Consumer Engagement. Improved Customer Experience.

Payment Services 264

Payment Services Small Business Retail Retail Customer Experience 264

BigCommerce

MARCH 13, 2018

From crypto-currencies to peer-topper payments and one-click checkouts, modern innovations are shifting the basic payment infrastructure of our economy. Adii Pienaar, Founder of Conversio and WooThemes (later acquired by WooCommerce), sums this up best: Customers worldwide are using their mobile devices for online shopping more often.

Payment Services 420

Payment Services Mobile BigCommerce Mobile Payments 420

Retail TouchPoints

APRIL 5, 2022

Mobile technology is transforming payments, making it easier, safer and more affordable for people to move and manage their money than ever before,” said Dan Schulman, President and CEO of PayPal at the time of the spinoff. Source: CivicScience. RTP: Consumer adoption of things like digital wallets is still relatively low.

PayPal 361

PayPal Merchant Services Payment Services Cryptocurrencies 361

Retail TouchPoints

FEBRUARY 27, 2024

In the last several years, retailers have increased the speed with which they have built online and mobile app presence. Cyberattacks and network outages can disrupt operations and erode customer loyalty. A recent Gartner survey highlighted critical aspects of how current cybersecurity employee training may not be enough.

Payment Services 277

Payment Services Retail POS Operations 277

Ecommerce Platforms

FEBRUARY 25, 2019

If so, Recharge Payments could be the solution for you. It also comes in handy when you offer a service that customers use repeatedly. What is Recharge Payments? Recharge Payments is the leading Shopify subscription solution for online businesses. Now, Recharge Payments boasts a client base of over 10,000 businesses.

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

Ecommerce Platforms

MARCH 14, 2023

Designed to be the leading service commerce platform, Evercommerce promises business leaders a vertically tailored set of integrated SaaS solutions supporting more than 500,000 global businesses worldwide. Evercommerce is particularly focused on the support and enhancement of service-based companies.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

Retail TouchPoints

AUGUST 11, 2023

In the past year, over half of surveyed consumers have felt confused or manipulated by tip screens, and 70% feel they’re being asked to tip too often. Over a quarter of surveyed consumers are now tipping at a higher percentage than they were last year, and the majority are fed up with how often they’re being prompted to tip.

Consumer 233

Consumer Payment Services Point of Sale POS 233

Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. The “frictionless” label applies to a number of different technologies; many of them associated with the checkout process. A recent Mastercard survey suggested that 51% of U.S.

Payment Services 299

Payment Services Customer Experience Technology Mobile 299

Omnisend

OCTOBER 4, 2023

Here’s why cancellation confirmation emails are indispensable: Facilitate returns. Include a survey to find out why customers canceled their orders. You can also rate how satisfied they were with your service and what you can do to improve. Compliance and documentation. Gain competitive advantage. Be on time.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

Retail TouchPoints

JULY 25, 2022

This generation has taken to this payment option faster than any other, but looking at their history it is easy to see why. Gen Z has grown up with a steady decrease in the use of physical payment, coupled with major advancements in fintech. Late or missed BNPL payments have their own consequences. with Klarna.”. with Klarna.”.

Payments 239

Payments Payment Services Banking Consumer 239

RetailMinded

OCTOBER 27, 2022

For example, retail businesses now integrate omnichannel strategies like M-commerce or mobile commerce to enable mobile shopping. Many consumers now rely on mobile devices to research products and services, make an order, and complete transactions. Also, it facilitates better personalization.

Payment Services 98

Payment Services Mobile Payments Retail Mobile 98

Retail TouchPoints

JULY 12, 2023

A survey from this year’s World Retail Congress suggests that the uncertain times aren’t over for the industry. The survey also found that less than 13% of retail organizations are investing in technology to tackle these challenges, instead remaining focused on short-term fixes like increasing prices and running marketing campaigns.

Payment Services 245

Payment Services Retail Point of Sale Supplies 245

RTP blog

JUNE 5, 2017

By Nicole Bryan, Sterling Payment Technologies Given the rise in reported data breaches and credit card fraud concerns, it should come as no surprise that the shift to EMV and mobile payments has some shoppers wary. That’s an important factor because the loss on any given fraudulent transaction can be significant.

Payment Services 150

Payment Services Merchant Services Payments Consumer 150

GetElastic

MAY 23, 2022

In a recent study that surveyed leading B2B and B2B eCommerce sites and customers, Stripe discovered that 96% of sites in North America, as well as 95% in Asia-Pacific and 94% in Europe, had at least five basic errors in their checkouts. Even small snags in the checkout process can have a big impact on customer frustration.

Payment Services 146

Payment Services eCommerce Payments Social Media 146

RetailMinded

FEBRUARY 19, 2022

Contributed by Steve Villegas VP, Head of Payment Partnerships for North America. While merchants cannot control offline challenges like supply chain disruption or last-mile delivery issues, they can (and must) shape the digital environment and ensure a seamless checkout process. In Asia, consumers typically prefer mobile e-wallets.

Merchant Services 52

Merchant Services Payment Services eCommerce X-cart 52

Omnisend

DECEMBER 14, 2023

Irrespective of the size or stage of your business, the best ecommerce tools can help with the following: Optimize store performance Enhance customer experience Streamline operations Boost sales Success requires a strategic combination of tools tailored to your needs. It helps you manage customer service and support across multiple channels.

Payment Services 78

Payment Services Shipping Costs eCommerce Shopify 78

Elsner

APRIL 23, 2020

That’s when the eCommerce market biggies started to launch their mobile apps. million mobile users are accessing the Amazon app monthly. After Amazon, it’s the Walmart with a monthly mobile app user count of 86.05 From the above figures, it is clear that eCommerce mobile apps are a huge success. . Let’s dive in.

Mobile 90

Mobile eCommerce Customer Payment Services 90

BigCommerce

DECEMBER 19, 2017

According to a recent survey of North American digital enablers (e.g., New Payment Methods, New Fraudulent Activity. Mobile payments are also making an increasing impact. Mobile payments are also making an increasing impact. Let’s look at a few of those –– and what you can proactively do about it.

Merchant Services 337

Merchant Services Presentation Payments Payment Services 337

GetElastic

AUGUST 18, 2021

B2B companies are implementing new strategies to adapt to a changing market and take advantage of a growing online customer base, characterized by rising mobile usage, new expectations for personalization and self-service, and increasing demand for digital connectivity.

B2B 145

B2B eCommerce Payment Services Marketing 145

365 Retail

MAY 5, 2021

Online shoppers abandon more than £100 worth of goods in baskets every month on average, a survey has found. Significant delivery costs, the desire to “window shop” rather than make a purchase and lengthy authentication processes were key drivers of payment dropouts, Barclaycard Payments said.

Payment Services 65

Payment Services eCommerce Clothing Fashion 65

Ecommerce Platforms

DECEMBER 22, 2022

Patreon also bought Memberful, a company that offers membership services, in 2018. Patreon, on the other hand, only lets you get payment for content that is already published and exists. You can easily access Patreon through its website or via mobile apps (available on both Android and iOS). How Does Patreon Process Payments?

Payment Services 211

Payment Services Merchant Services Payments PayPal 211

Retail TouchPoints

JUNE 15, 2020

Consumer Pulse Survey conducted during the first week of June. When the Centers for Disease Control and Prevention (CDC) surveyed more than 4,000 U.S. Consumers have developed new shopping habits during the shutdowns, most notably a greater reliance on e-Commerce, contactless pickup and delivery and mobile payment methods.

eCommerce 146

eCommerce Consumer Retail Payment Services 146

Omnisend

OCTOBER 4, 2023

Here’s why making the most of your cancellation confirmation emails can be invaluable: Facilitate returns. Include a survey to find out why customers canceled their orders. You can also rate how satisfied they were with your service and what you can do to improve. Compliance and documentation. Be on time.

Merchant Services 88

Merchant Services Payment Services Shipping Costs eCommerce 88

GetElastic

DECEMBER 7, 2017

Surveys show that 70% of customers get irritated by slow or chatty cashiers, and 49% hate seeing closed lines at peak hours. You are charged based on your preset payment preference, whether that’s a credit card, PayPal, Apple Pay or bank account. Faster fast food payments. Keep them waiting for 2.5

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

GetElastic

DECEMBER 7, 2017

Surveys show that 70% of customers get irritated by slow or chatty cashiers, and 49% hate seeing closed lines at peak hours. You are charged based on your preset payment preference, whether that’s a credit card, PayPal, Apple Pay or bank account. Faster fast food payments. Keep them waiting for 2.5 minutes, and they get annoyed.

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

Ecommerce Platforms

MARCH 8, 2023

It provides users with a variety of themes they can customize to suit their specific selling and branding needs, and comes with all the payment processing solutions you need to sell both physical and digital goods. We even calculated scores for the most commonly used website building solutions with our comparison chart here.

Shopify 104

Shopify eCommerce Platforms Payment Services Merchant Services 104

BigCommerce

AUGUST 17, 2018

For Tahnee Elliott, identifying and servicing her primary market was especially easy. Ideally, your inventory or services should be strategically chosen to appeal to a broader audience—especially when you’re just starting out. Before anything else, you need to answer the following questions: Who are your primary customers?

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

Retail TouchPoints

SEPTEMBER 21, 2021

You have to have [social media] surveillance of course, but a better strategy is to use actual cloud-based software-as-a-service that handles the spikes for you,” Goetsch noted. Closing the ‘Phygital’ Service Gap: How to Create Connected Customer Experiences. A big driver of this connectivity is the mobile device.

Payments 265

Payments Payment Services Customer Experience Social Media 265