ecomdash

MARCH 7, 2019

With more online shoppers using mobile devices to buy from their favorite brands, ecommerce retailers must keep up with technology on their websites. Mobile shopping carts are the most likely to be abandoned, with a staggering 85.65% ditch rate. Mobile shoppers expect their transactions to go smoothly. Amazon Pay. Google Pay.

Mobile 84

Mobile Payment Services Shopping Carts Mobile Payments 84

Retail TouchPoints

JANUARY 12, 2023

The Home Depot is enhancing its associate experience with a new app developed to help them prioritize tasks more effectively, and a new pay policy that rounds clock-ins and clock-outs to the nearest minute rather than the nearest 15 minutes. The new app, dubbed Sidekick, is aimed at improving the customer experience as well.

Customer Experience 297

Customer Experience Technology Mobile Improvements 297

SellBrite

MAY 3, 2019

As of 2017, mobile commerce sales in the United States reached $156 billion. Poor Mobile Website Design. With so many other distractions on their mobile at their fingertips, they won’t be motivated to spend their time on a website that isn’t compatible with their device. Analyze your website’s data. Vague Product Information.

Payment Services 118

Payment Services Mobile Payments eCommerce 118

FastSpring

FEBRUARY 26, 2024

Apple’s most recent announcement of policy changes skirting around the new DMA rules. These changes indicate one thing: The mobile games industry is changing, but Apple and Google will fight with everything they have to keep their grip on payment processing — and by extension, players’ wallets.

Consumer 124

Consumer Games Payments Payment Services 124

Retail TouchPoints

OCTOBER 17, 2023

Conversational AI can comb through volumes of company policy documentation in real time, resolve repetitive tickets, speed up service and free agents to spend more time on high-impact conversations with customers. There may be an FAQ on the store’s website somewhere with a pet policy. versus asking an open-ended question.

Customer 278

Customer Multi-channel Channel Customer Experience 278

Retail TouchPoints

OCTOBER 25, 2023

That’s why retailers focusing on EX are building mobile apps. Ensure that your crew understands your price match and coupon policies, and get ahead of coupon redemption issues, whether online or in-store.”

Multi-channel 317

Multi-channel Customer Experience Mobile Improvements 317

Retail TouchPoints

AUGUST 2, 2022

Currently, the USDA is developing a SNAP mobile shopping pilot program that will allow program beneficiaries to use their phones to purchase groceries. We appreciate USDA’s thoughtfulness and stewardship of this crucial technical assistance.”. Additional information can be found at Grants.gov.

eCommerce 290

eCommerce Travel Improvements Mobile 290

Retail TouchPoints

JANUARY 23, 2023

While companies currently interact with customers via multiple channels — mobile devices, desktop computers, email, social media and chatbots — leveraging the metaverse helps companies create immersive and interactive retail experiences for customers. What those advanced interactive features will look like is still under development.

Improvements 208

Improvements Customer Social Media Retail 208

Retail TouchPoints

JANUARY 27, 2022

Lowe’s stores nationwide have had a longstanding open-door policy for pets, but the Lowe’s + Petco shop-in-shops will take that to a new level with a curated assortment of Petco’s pet food, supplies and services. Pilot locations also will staff locations with Petco employees during peak hours to offer pet-focused guidance.

Supplies 324

Supplies Improvements Mobile Customer 324

Ecommerce Platforms

SEPTEMBER 1, 2022

Adding a disclaimer or a refund policy, for instance, is a good way to protect yourself and to avoid any misunderstandings with your patrons. Shopify has its own Terms and Conditions and free privacy policy generator that you can use (you can find it here ), and it’s completely free to use. Use a Policy Generator.

Shopify 197

Shopify Document Information Shipping Costs 197

Retail TouchPoints

MARCH 5, 2024

The same customer might drop into your store to try on an item, then check out the website listing before eventually shifting to mobile to make the final purchase. This isn’t just a case of your mobile app bearing the same branding as your website or in-store settings.

Retail 264

Retail Customer Data Channel Arts 264

FastSpring

DECEMBER 20, 2023

As mobile game and app developers gasp for air under a player-gouging 30% duopoly-tax on nearly all mobile game revenue worldwide, Epic Games has emerged as the de facto leader of the gaming community in the fight for open computing on mobile. There were no gatekeepers — just a computer, a player, and a game.

Games 136

Games Payments Merchant Services Payment Services 136

Retail TouchPoints

FEBRUARY 27, 2024

In the last several years, retailers have increased the speed with which they have built online and mobile app presence. With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security.

Payment Services 278

Payment Services Retail POS Operations 278

iVend

OCTOBER 10, 2023

Returns – the forecast is that returns, as ever, will increase during holiday season, but that with smart, customer-focussed returns policies, they can act as a differentiator – the research found that customers value policies such offering Buy Online and Return in Store (BORIS), extended return windows and ‘curated exchanges’ instead of returns.

Technology 98

Technology POS Retail Gifts 98

lateshipment

OCTOBER 2, 2023

Optimize your website for mobile to increase holiday sales Experts always recommend e-commerce websites to optimize for mobile, keeping it mobile first. In this case, social media is mostly viewed through the mobile device and it’s better if your website gets optimized first on a mobile device.

eCommerce 130

eCommerce X-cart Shipping Costs Shipping 130

iVend

OCTOBER 16, 2023

Returns – the forecast is that returns, as ever, will increase during holiday season, but that with smart, customer-focussed returns policies, they can act as a differentiator – the research found that customers value policies such offering Buy Online and Return in Store (BORIS), extended return windows and ‘curated exchanges’ instead of returns.

POS 98

POS Payment Services Payments Omnichannel 98

UpSellIt

SEPTEMBER 14, 2023

Our tips will enable you to enhance CTAs, adopt mobile-friendly designs, utilize the impact of pop-ups, and provide enticing incentives. Create Mobile-Friendly Designs When implementing forms, don’t forget that many consumers may access it via a smartphone. In the example shown, the engagement is made readable to a mobile audience.

Mobile 133

Mobile Information Shopping Carts Subscription 133

Retail TouchPoints

OCTOBER 26, 2021

Apple’s Stringent Privacy Policy Creates a New Opportunity for Facebook. Apple’s new policy of asking mobile device users whether they want to be tracked has caused customer acquisition costs to rise, so adding ways to connect shoppers and brands inside the Facebook app can help make up for the loss.

Social Media 282

Social Media Clothing Supplies Mobile 282

Ecommerce Platforms

MARCH 6, 2023

Adding a disclaimer or a refund policy, for instance, is a good way to protect yourself and to avoid any misunderstandings with your patrons. Use the Shopify Terms and Conditions Generator Tool Shopify has its own Terms and Conditions and free privacy policy generator that you can use, and it’s completely free to use.

Shopify 104

Shopify Document Shipping Costs eCommerce Platforms 104

Retail TouchPoints

JUNE 22, 2020

With CCPA requirements born out of a need for trust and data security, retailers will need pervasive policies and integrated technologies to ensure both for the consumers that hold the fate of their bottom line. According to the recent PwC Consumer Intelligence Series survey of more than 5,000 consumers, 83% want more control over their data.

eCommerce 233

eCommerce Retail Technology Customer Data 233

Retail TouchPoints

SEPTEMBER 20, 2022

Apple’s ad policy changes have disrupted titans like Facebook and increased cost-per-acquisition through app-based advertising. Apple’s ad policy changes are already impacting spend on social media and mobile. Marketing budgets are 9.5% of total company revenue so far this year. There are many explanations.

Omnichannel 264

Omnichannel Marketing Social Media Channel 264

Sailthru

JUNE 16, 2023

56% of Gen Z have made an in-app purchase with their mobile phones in the last year. The growth of in-app purchasing underscores the importance of mobile optimization. Ensure that your websites, apps, and purchasing processes are simple and mobile-friendly. Brands must deliver a seamless experience.

Marketing 78

Marketing Hobbies Mobile Consumer 78

Kissmetrics

SEPTEMBER 13, 2021

At only 2 kb in size, this jQuery-based popup makes showing off your latest products easy and even mobile-friendly. Google’s Policy on Interstitial Popups. There’s just one thing to bear in mind: make sure your ads don’t cover content, especially for mobile users. Popup Product Showcase ($6). YouTube/Vimeo Popup ($4).

Marketing 263

Marketing Subscription Article Mobile 263

FastSpring

JANUARY 20, 2021

Make It Mobile Friendly. The bottom line is that if you plan on your ecommerce site being successful, you need to cater to mobile users. With over half of website traffic coming from mobile phones, failing to optimize your site for mobile users would be ignoring a huge portion of potential customers. .

Merchant Services 81

Merchant Services eCommerce Mobile Shopping Carts 81

Kissmetrics

DECEMBER 30, 2021

Some other significant benefits of Facebook lead ads are: targeted audience segmentation easy data collection mobile responsiveness a better understanding of your customers. First, Facebook advises businesses to familiarize themselves with the terms of service and its advertising policies. Move to “Completion.”

Information 281

Information Other Article Social Media 281

Retail TouchPoints

JANUARY 8, 2021

More than half of Americans want to continue working remotely, which has encouraged 21 major companies, including Google, Uber, American Express and Airbnb to extend their work-from-home policies , according to Business Insider. If you lose the anchor of an office and remote work rises, mobility is only going to increase.

Mobile 279

Mobile Consumer Games Customer 279

FastSpring

OCTOBER 19, 2021

District Judge Yvonne Gonzalez Rogers certainly captured the attention of the mobile development community. New Revenue Opportunities From Mobile Apps. For companies that may have avoided mobile apps, Google and Apple’s policy changes plus the Gonzales-Rogers ruling could create significant new revenue opportunities.

Payments 129

Payments Games Payment Services Webinar 129

GetElastic

AUGUST 10, 2021

With the global adoption of mobile devices, expansion of IoT, and dynamic behavior of customer buying habits, it’s become more important than ever for brands to take a holistic, interconnected approach to their customer’s digital experiences. The latter ensures customers can still collect points for future rewards.

Omnichannel 148

Omnichannel Multi-channel Banking Food and Beverages 148

Retail TouchPoints

AUGUST 29, 2022

The popular Canadian coffee chain Tim Hortons recently experienced negative publicity after multiple government agencies shed light on the company’s mobile app privacy policies and data collection methods. Mobile apps have evolved into a critical business asset, generating billions of dollars in revenue.

Mobile 312

Mobile Payment Services Payments Retail 312

lateshipment

APRIL 22, 2021

Non-mobile-friendly Site. Nowadays, having an eCommerce website that isn’t mobile-friendly is a big no-no! Consumers all over the world are shopping online using a mobile device, more precisely a smartphone. That said, mobile commerce is on the rise and according to Statista , it’s estimated that 72.9%

eCommerce 130

eCommerce Mobile Shipping Costs Customer Experience 130

lateshipment

APRIL 22, 2021

Non-mobile-friendly Site. Nowadays, having an eCommerce website that isn’t mobile-friendly is a big no-no! Consumers all over the world are shopping online using a mobile device, more precisely a smartphone. That said, mobile commerce is on the rise and according to Statista , it’s estimated that 72.9%

eCommerce 130

eCommerce Mobile Shipping Costs Customer Experience 130

Groove

FEBRUARY 8, 2020

To avoid losing customers this way, optimize your site's speed and page load times for desktop and mobile so that customers will remain satisfied. What if they can't provide a receipt or if there are no signs indicating which cards they accept or their credit card policies?

eCommerce 293

eCommerce Merchant Services Shipping Costs Shopping Carts 293

SellBrite

MARCH 4, 2020

Even when you’re upfront about your return policy and even if you provide excellent customer service, a return can still have a negative impact on your business. A poor return policy, bad customer service, or any other negative interaction with you or your eBay store could result in a customer refusing to do business with you in the future.

Shipping Costs 101

Shipping Costs eCommerce Shipping Information 101

BigCommerce

AUGUST 17, 2018

Come up with an ironclad shipping and refund policy. One way to build trust between you and your shoppers is by being upfront about your shipping and refund policies. Create a webpage highlighting your shipping and return policies, as well as any other important information the customer should know.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

Retail TouchPoints

SEPTEMBER 28, 2021

But new laws, regulations and tech policies are forcing businesses to completely rethink how they collect and use data. In fact, 90% of consumers say they care about data privacy, while nearly 30% have switched companies and providers over their data policies and data sharing practices, according to research from Cisco.

Consumer 278

Consumer Customer Experience eCommerce Technology 278

Store Growers

JULY 22, 2023

These ads appear on various platforms owned by Google, such as the official Google and Gmail mobile apps and YouTube. Finally, you’ll have to check whether the campaign is fully compliant with Google’s policies on personalized advertising. They’re known to be visually appealing and are always created for a specific target audience.

Recommendation 172

Recommendation Social Media Marketing Customer 172

Kissmetrics

SEPTEMBER 8, 2020

Statista says 52 percent of global internet traffic is mobile. A third of all mobile searches on Google are local. Microsoft says the same thing — 53 percent of mobile searches on Bing have local intent. . Then we see data showing that local searches are growing 50 percent faster than mobile search. and local SEO.

SEO 271

SEO Multi-channel Mobile B2B 271