Ecommerce Return Policies 101

ecomdash

Fix your return policy. The post Ecommerce Return Policies 101 appeared first on Ecomdash. Want better sales? Here's how to create an ecommerce returns process that drives sales. Ecommerce Tips Business Operations

Ecommerce Return Policy Template: How to Write a Returns and Refunds Policy to 3X Sales [Examples Included]

BigCommerce

A solid ecommerce return policy can make or break a sale or turn a visitor into a customer for life. In a survey by comScore and UPS, 63% of American consumers check the return policy before making a purchase and 48% would shop more with retailers that offer hassle-free returns. These policies can have an even greater impact on international consumers, most notably in Germany where 72% of consumers would give more business to stores with hassle-free returns.

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Employee Policies To Know When Starting a Business

RetailMinded

Writing down policies that dictate the conduct of employees and the employer-employee relationship, is essential. The trick is in identifying the kind of policies you should have. Here are five employee policies your business needs to have: Communication Policies.

Return Policy Template to Refund & Skyrocket Sales

Ecommerce Platforms

But did you ever think about how that return and refund policy could really help out your customers? Wouldn't it be nice to have a tested return policy template that's known to help out with sales? Amazon doesn't do anything fancy, but its return policy is hard to beat. Most items are given a 30-day return policy, and Amazon extends this policy during the holiday season. That's why we've put together the ideal return policy template for you to start off with.

Marketplace Policy Updates During COVID-19

ChannelAdvisor

The impact of the COVID-19 pandemic continues to evolve, and many marketplaces are forced to make adjustments to their policies and seller communication. For updates specific to seller performance standards, see our Marketplace Seller Performance Policies During COVID-19 blog post. On March 27, Amazon provided an update in Seller Central to its prioritized shipment creation policy (which it originally announced on March 17). .

Making Sure Your MAP Policy is Legal

Wiser

This is why careful creation of your MAP policy is critical. MAP policies (minimum advertised price policies) put a restriction on the minimum price that a service or product can be advertised as to its customers. Now, this doesn’t mean that MAP policies are illegal.

Retail Return Policies: Eliminating Unnecessary Costs

retailnext

Having a clear return policy in place is good for your business. Start by Writing a Clear, Concise Return Policy. Make your return policy easily accessible to your shoppers. Retail Store Operations retail retail returns return policiesResearch shows that 27 percent of consumers are willing to make a significant purchase from a store that offers free return shipping. Unfortunately, returning products has become a bad habit of so many consumers.

How to Craft a Truly Customer-Centric Privacy Policy

Scalefast

Privacy policies have never been a hot topic. However, recent changes brought about by GDPR in May led to a flood of privacy policy update emails to customers. In turn, the idea of a privacy policy took on a meme level of notoriety, invoking eye rolls and no shortage of jokes.

What is a Unilateral Pricing Policy?

Wiser

A unilateral pricing policy is a policy by which a manufacturer announces the minimum acceptable resale price for a product, and may refuse to conduct business with any reseller it catches selling those products under that price. Let’s look at how UPPs came about, how online retail impacted the need for UPPs, and the differences between this policy and a minimum advertised price policy. A Brief History of Unilateral Pricing Policies.

New [Whitepaper]: Ensure MAP Policy Success

Wiser

With rampant minimum advertised price (MAP) violations plaguing the industry, we’ve written up a new whitepaper with the help of our friends over at Vorys, Sater, Seymour and Pease titled, Why MAP Policies Fail and What You Can Do So That Your Policy Doesn’t. . “MAP policies are intended to deter authorized sellers from advertising below the manufacturer’s unilaterally stated MAP. MAP MAP policy whitepaper

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Optiseller helps eBay sellers with ‘Good‘til cancelled’ policy

Retail Technology Review

From 1 April this year, eBay introduced its new‘Good ‘til cancelled’ policy for all fixed price listings. This means sellers are not forced to re-list after 10/20/30 days -- the listing will continue indefinitely every 30 days until the item sells out or is manually cancelled. Internet Retailing

5 Clauses for a Retail Store Return Policy and Why They’re Important

Korona

After the crisis subsides, the value of a well-written return policy will be even more evident, as shoppers reevaluate purchases made while they were staying home. Now is the time to review your organization's return policy [.]. Even before the COVID-19 challenge emerged, online and brick-and-mortar retailers were struggling with the high cost of returns.

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How to Create A Return Policy That Will Make Your Buyers Come Back

Bootstrapping Ecommerce

It can’t be avoided, but you can take steps with your return policy to make it as painless as possible for you and your customers. The post How to Create A Return Policy That Will Make Your Buyers Come Back appeared first on Bootstrapping Ecommerce. You can’t please all the people all the time, so when it comes to ecommerce, some customers are going to return what they’ve bought from you.

How to Set a MAP Policy that Will Incentivize Resellers to Carry Your Products

Wiser

By leveraging a well thought out MAP policy, you can not only maintain the price and value of your products but can incentivize your resellers to help you stand out and increase sales. . First, we need to define exactly what a MAP policy is. A MAP policy sets the lowest price for which a specific product or service can be publicly displayed. MAP policies are generally part of a larger agreement between the manufacturer and the reseller. . MAP Policy Benefits .

Is it time to implement a MAP policy?

Profitero

Enter the MAP policy. A Minimum Advertised Price (MAP) policy is a tool brands have at their disposal to help deal with deflationary price pressures. MAP policies are written to let authorized resellers know the lowest prices at which a brand manufacturer will allow those resellers to advertise its products. MAP is not an agreement, but a unilateral policy. resellers) that follow its policy. A MAP policy is not the right solution for everyone.

Dependency Upgrades: why commerce software engineers need a policy and process  

GetElastic

In order to ensure a smooth process and one that is maintained properly, it is best to have a well-defined policy and process. Why you need a policy and   process   All software depends on other software to accomplish useful tasks.

Creating a Fair Return Policy Without Sacrificing Profits: A Guide for DTC Brands

Scalefast

For DTC eCommerce brands, few things are harder than trying to counterbalance a return policy that appeals to customers with a healthy bottom line. On the one hand, a liberal return policy can act as a USP and significantly increase the number of transactions made on your store. A Generous Return Policy Can Boost Your Bottom Line The current climate of online returns can leave DTC brands feeling like they have no choice but to offer free and easy online returns.

Starbucks barista get $87K in donations after customer posts mask policy rant

RetailWire

A woman who became irate and started yelling at a Starbucks barista as he tried to explain Starbucks’ face mask policy to her posted a video of the exchange on Facebook. The post, which received more than 110,000 likes, also ignited a wave of support for the barista, Lenin Gutierrez, in the form of an online fundraiser that has raised more than $87,000 to date. Mr. Guitierezz intends to use the money to pursue his dream of teaching dance

Why Vendors Should Pay Attention to the New Amazon Price Protection Policy

CPC Strategy

The post Why Vendors Should Pay Attention to the New Amazon Price Protection Policy appeared first on Retail Performance Marketing Blog - CPC Strategy. If you’re a Vendor on the Marketplace, you likely received an email from Amazon earlier this month outlining the new “Amazon Price Protection. Read More. Amazon Vendor Strategy

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Comment on Google Relaxes Policy Requiring UPIs for Shopping Ads by akegdwkman

CPC Strategy

Muchas gracias. ?Como Como puedo iniciar sesion

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Platform Privacy Policy

Dynamic Yield

DYNAMIC YIELD PLATFORM PRIVACY POLICY Last Updated August 30, 2016 Dynamic Yield (“DY,” “we,” “us,” or “our”), including Dynamic Yield Ltd., The post Platform Privacy Policy appeared first on Dynamic Yield and its wholly owned subsidiaries, Dynamic Yield, Inc. and Dynamic Yield UK Ltd., sells its clients a license to use its SaaS solution which provides i) Automated Personalization, ii) Dynamic AB Testing to optimize […].

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Site Privacy Policy

Dynamic Yield

Privacy Policy DYNAMIC YIELD, INC. WEBSITE PRIVACY POLICY Last Updated August 30, 2016 Dynamic Yield Ltd. (“DY” The post Site Privacy Policy appeared first on Dynamic Yield DY” “we“, “our” or “us“) respects the privacy of the users of its website at [link] (the “Website”) and of its services, which operate across both DY’s Site as well as those of third parties (and together with the […].

How to design a return policy that inspires confidence in customers

Lemonstand

Return policies were traditionally only used as a way to guarantee product quality. Interestingly, return policies are now being used as a marketing tool by eCommerce retailers to build trust and genuine relationships with customers. Customers have started taking a keen interest in knowing about return policies before engaging with an eCommerce brand. An effective return policy helps inspire buyer confidence, and reduces the risk of their purchase.

6 Tips to Create a Shipping Policy Template that Helps Conversion

AcquireConvert

Update your ecommerce legal documents including shipping policies and GDPR compliance. The post 6 Tips to Create a Shipping Policy Template that Helps Conversion appeared first on AcquireConvert. Learn more here. Otherwise, your traffic will slowly but surely migrate to your competitors’ websites. That said, you can’t always offer everything for free and expect to stay solvent in the long run. Sometimes, it just doesn’t make financial sense. So here are six […].

Why MAP Policies Are a Win-Win for Brands and Retailers

Wiser

While minimum advertised price (MAP) policies often seem like they are primarily pushed by brands, there are actually a number of reasons why retailers should welcome them as well. On the brand side, a strong MAP policy upholds brand value across selling channels. Below we’ll explain why MAP policies can provide just what brands and retailers are looking to accomplish. . Brand manufacturers implement and maintain their own MAP policies. This is a guest article by?

Do You Recruit Bad Employees As A Matter Of Policy?

Forrester's Customer Insights

For better or for worse, my family is a customer of a large bank near my home. Once in a while I step in to the branch to update documents for my mother (she still likes to see her account balance in print), or some other such need. Here’s the kicker though: Every time I […].

Security And Productivity Don’t Have To Be At Odds

Forrester's Customer Insights

Technology leaders, are you sick of employees going around your security policies and using unapproved devices and apps? employee experience security risk management Zero Trust Model pandemic security policies security policy Zero TrustEmployees, are you sick of having to enter in a password every time you want to access task-critical information? This tension between employees and technology teams is not new, but the pandemic is forcing organizations to rethink […].

eBay Returns: How To Reduce Returns Requests

SellBrite

Even when you’re upfront about your return policy and even if you provide excellent customer service, a return can still have a negative impact on your business. A poor return policy, bad customer service, or any other negative interaction with you or your eBay store could result in a customer refusing to do business with you in the future. Offer a Confidence-Boosting Return Policy. eBay Return Policy Considerations. eBay Returns Rules Policies.

Government unveils plans to revitalise town centres

TalkingRetail

Industry News convenience stores government high streets planning policy The Association of Convenience Stores (ACS New laws that aim to make it easier to repurpose commercial and retail space have been laid in parliament. The reforms, which are scheduled to take effect from 1 September, propose to abolish the A1 Use Class for shops, with shops either entering a new ‘Commercial, Business and Service’ E Use Class or ‘Local Community’.

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How Amazon’s Third Party Return Policy Changes Affect Your Business

ChannelAdvisor

In July, Amazon announced a change to the third-party marketplace seller return policy which is going into effect on October 2. returns that fall within Amazon’s returns policy. Amazon will then “provide customers with prepaid return shipping label on your behalf through Buy Shipping Services” and will “only send you return requests that are outside of Amazon’s policy or exempt from this requirement for manual review” ( Amazon Seller Central – login required).

ACS welcomes planning reform consultation

TalkingRetail

Industry News convenience stores government planning policy The Association of Convenience Stores (ACS The ACS has pledged to work with the government and local authorities to make sure the planning system works for communities and the retailers who serve them. The comments follow the launch of a major consultation on proposals to reform the planning system in England to streamline and modernise the planning process. The ‘Planning for.

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What's a Privacy Policy Template and Why Do I Need One?

Weebly

Using a clear, well-thought-out, and easy to find privacy policy template establishes trust with customers. A good privacy policy template should also include some explanation for why you're using the data you're using. Weebly takes care of all this and more in our new privacy policy generator. States can also have additional privacy requirements, so make sure that your policy is comprehensive. " A privacy policy is an essential part of any eCommerce site.

MAP vs MSRP: Pricing in an Omnichannel World

Wiser

When it comes to pricing there are two very similar, yet exceedingly different, pricing policies that need to be considered. Deciding which policy is best for you and your business is a much tougher task, however. Pricing MAP policy MSRP price comparison price optimization pricing

How can you Prepare your Online Store for the Retail Holiday Sales

MakeWebBetter

Want to encourage retail holiday sales at your store in 2019? Well, you are at the right place to sharpen your holiday marketing tips… Fact says: During the last two months of the year, 20-40% of yearly sales takes place by small and mid-level retailers. National Retail Federation Although, you have halloweens in October. You […]. The post How can you Prepare your Online Store for the Retail Holiday Sales appeared first on MakeWebBetter.

Remote Sales Tips for Home Furnishing Retailers During COVID-19

PERQ

COVID-19 Resources Furniture General Communication COVID-19 policies digital leasing digital sales tips digital sales training Facebook Marketplace home furnishings resources home furnishings selling tips remote sales virtual consultationsVirtual consultations and appointments; promoting virtual sales; and leveraging chat, text and social media are all ways home furnishing retailers are connecting with shoppers during COVID-19.

Return & Refund Tips for Retail Businesses [INFOGRAPHIC]

retailnext

As a business, it is important to strike a balance between being customer-driven through the return and refund experience, and managing the costs of the policies and processes. by Housecall Pro , learn about about the benefits and implications of a return and refund policy. The infographic elaborates on w hy a return or refund policy is important and the necessary elements of a return policy, for both service-based and product-based businesses.

[Guest Blog] Brands and Retailers: Don’t Make Reverse Logistics an Afterthought

ChannelAdvisor

The return process is now so important that many online customers consider an seller’s returns policy before placing an order. During the fulfillment process, companies can include a prepaid return label inside the shipping vessel along with a diagram on how to prepare the package for the return and an insert card printed with the company’s returns policy. Industry Trends channeladvisor partner fulfillment return policies returns ups

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