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Ecommerce Return Policy Template: How to Write a Returns and Refunds Policy to 3X Sales [Examples Included]

BigCommerce

A solid ecommerce return policy can make or break a sale or turn a visitor into a customer for life. In a survey by comScore and UPS, 63% of American consumers check the return policy before making a purchase and 48% would shop more with retailers that offer hassle-free returns. These policies can have an even greater impact on international consumers, most notably in Germany where 72% of consumers would give more business to stores with hassle-free returns.

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Ecommerce Return Policies 101

ecomdash

Fix your return policy. The post Ecommerce Return Policies 101 appeared first on Ecomdash. Want better sales? Here's how to create an ecommerce returns process that drives sales. Ecommerce Tips Business Operations

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How to Create an Effective MAP Policy

Wiser

Most brands today are using what’s called a Minimum Advertised Price (MAP) policy to protect their business from resellers who could otherwise hurt their brand image, and profits, with too-low prices. But not all policies are created equal. Why Does Your Brand Need a MAP Policy?

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What is a MAP Pricing Policy?

ChannelAdvisor

What Is a MAP Pricing Policy? It is a policy a brand or manufacturer imposes on its sellers not to advertise a product below a certain threshold. . For example, a vendor who sells below MAP over the phone or behind a members-only website is still within the confines of the policy. .

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Industry Shake-Up: 2023 Commerce Trends To Rock Your World

Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree

Join this exclusive conversation with our expert panelists and learn how you can thrive as an e-commerce retailer - even when faced with adverse market challenges. Don't miss out; register today!

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What is a MAP Pricing Policy?

ChannelAdvisor

What Is a MAP Pricing Policy? It is a policy a brand or manufacturer imposes on its sellers not to advertise a product below a certain threshold. . For example, a vendor who sells below MAP over the phone or behind a members-only website is still within the confines of the policy. .

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Bath & Body Works changes return policy

Retail Dive

In its updated guidelines the company will not allow the return or exchange of products that show excessive wear and tear

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How retailers' attitudes toward unionization clash with their ESG policies

Retail Dive

Consumers and investors are concerned that the industry’s stance on issues like collective bargaining at overseas suppliers isn't being applied to U.S. operations

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Why Retailers’ Data Privacy Policies are the New Customer Experience

Retail TouchPoints

In fact, three out of 10 consumers worldwide have switched providers due to concerns with those companies’ data policies or data-sharing practices adding fuel to the fire.

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Return Policy Template to Refund & Skyrocket Sales

Ecommerce Platforms

But did you ever think about how that return and refund policy could really help out your customers? Wouldn't it be nice to have a tested return policy template that's known to help out with sales? Amazon doesn't do anything fancy, but its return policy is hard to beat. Most items are given a 30-day return policy, and Amazon extends this policy during the holiday season. That's why we've put together the ideal return policy template for you to start off with.

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Making Sure Your MAP Policy is Legal

Wiser

This is why careful creation of your MAP policy is critical. MAP policies (minimum advertised price policies) put a restriction on the minimum price that a service or product can be advertised as to its customers. A manufacturer can decide on the price they want their product advertised to be and only deal to retailers who agree to their MAP pricing policy. . Now, this doesn’t mean that MAP policies are illegal.

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5 Privacy Policy Generator Options For Your Website

Neil Patel

If you collect information from your website visitors, you may be required by law to post a privacy policy on your website. While not every country has privacy policy requirements, many auxiliary laws make the addition of a privacy policy necessary for compliance.

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Supermarkets set for checks on Covid policies

TalkingRetail

Supermarkets are set to see new checks on safety policies, with possible fines for those breaking rules, reports suggest. The move follows scientists blaming a lack of social distancing in stores for the rapid spread of the new strain of the virus.

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Home Depot is changing its hourly pay policy

Retail Wire

Home Depot is updating its pay policy after receiving complaints that it was costing hourly workers wages.

Retail 52
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What is a Unilateral Pricing Policy?

Wiser

A unilateral pricing policy is a policy by which a manufacturer announces the minimum acceptable resale price for a product, and may refuse to conduct business with any reseller it catches selling those products under that price. A Brief History of Unilateral Pricing Policies.

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Google Agrees to Pay Record $391.5 Million, Adjust Data Collection Policies in 40-State Privacy Settlement

Retail TouchPoints

As a result, Google has agreed to make changes to its policies including: Show additional information to users whenever they turn a location-related account setting “on” or “off;”. Google has agreed to a $391.5 million privacy settlement , the largest in U.S.

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Retail Return Policies: Eliminating Unnecessary Costs

Retail Next

Having a clear return policy in place is good for your business. Start by Writing a Clear, Concise Return Policy. Make your return policy easily accessible to your shoppers. Retail Store Operations retail retail returns return policies

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New [Whitepaper]: Ensure MAP Policy Success

Wiser

With rampant minimum advertised price (MAP) violations plaguing the industry, we’ve written up a new whitepaper with the help of our friends over at Vorys, Sater, Seymour and Pease titled, Why MAP Policies Fail and What You Can Do So That Your Policy Doesn’t. . “MAP policies are intended to deter authorized sellers from advertising below the manufacturer’s unilaterally stated MAP. MAP MAP policy whitepaper

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Target CEO to Remain in Leadership Role as Company Eliminates Retirement Policy

Retail TouchPoints

After receiving the commitment from Cornell, who is 63 years old , the board of directors eliminated Target’s retirement policy. “In

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5 Customer Data Management Dangers and how to Improve Your Overall Policy

Retail TouchPoints

Plus, we will go over how to improve your overall policy. How to Improve Your Customer Data Management Policy. There are a few ways that you can improve your customer data management policy to get past these issues. Another way to improve your policy is to improve your data collection method by creating a personalized user experience. Businesses can also boost their CDM policies by prioritizing security. Did you know that 92.3%

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Who’s Responsible For Cyber Insurance Policy Misrepresentations? It Depends.

Forrester Digital Transformation

On July 6, 2022, The Travelers Property Casualty Company of America (Travelers Insurance) filed a suit in Illinois Federal Court against International Control Services, Inc (ICS) asking for policy rescission and declaratory judgment against ICS.

Travel 52
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Walmart, Amazon nix mask policies for vaccinated employees

Retail Dive

Two giants of the industry have quickly responded to a steep drop in COVID-19 case counts

Retail 82
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Employee Policies To Know When Starting a Business

RetailMinded

Writing down policies that dictate the conduct of employees and the employer-employee relationship, is essential. The trick is in identifying the kind of policies you should have. Here are five employee policies your business needs to have: Communication Policies.

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What Types of Delivery Services and Return Policies Do Today’s Customers Seek? | Salsify

Salsify

The COVID-19 pandemic fundamentally changed the way consumers purchase and receive products, as well as how they return purchases. Ecommerce Strategy Shopping Experiences Are Your Brand

Consumer 103
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Return Policy Template For a Retail Business: A Guide For Retail Business Owners

Korona

If the store has a return policy with clearly defined return or exchange terms in advance, it eliminates any confusion in the minds of customers and staff. . We’ll walk you through how to write a return policy for a retail business and share with you some return policy templates.

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Return Policy Template For a Retail Business: A Guide For Retail Business Owners

Korona

If the store has a return policy with clearly defined return or exchange terms in advance, it eliminates any confusion in the minds of customers and staff. . We’ll walk you through how to write a return policy for a retail business and share with you some return policy templates.

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A Deep Dive Into the Return and Exchange Policy in the Philippines

Etaily

Understand how it works and learn tips on how to make an effective policy in this article. The post A Deep Dive Into the Return and Exchange Policy in the Philippines appeared first on etaily Returns and exchanges are necessary for your business and brand.

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4 Steps to Creating a Customer-Centric Returns Policy That Boosts Sales

Omniconvert

Interested in creating a returns policy that boosts sales and drives revenue? You’ll find lots of resources below to help you craft an impressive policy that’s fully customer-centric.

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Protests break out across China over zero-COVID policy

Retail Wire

Chinese citizens across the country are taking to the streets to protest the government’s zero-COVID policy, which forces cities and companies to lock down when cases of the virus are found.

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Marketplace Policy Updates During COVID-19

ChannelAdvisor

The impact of the COVID-19 pandemic continues to evolve, and many marketplaces are forced to make adjustments to their policies and seller communication. For updates specific to seller performance standards, see our Marketplace Seller Performance Policies During COVID-19 blog post.

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Etsy will invest $25M each year for new purchase protection policy

Retail Dive

The marketplace says the program will benefit sellers and buyers alike. Meanwhile, a group of artisans has formed a nonprofit guild

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The all new Whatsapp privacy policy – Does it leak your data?

Ecommerce Guru

WhatsApp has recently updated its policy, which states that it can share information with its companies’ family about its users (Facebook). This Whatsapp new policy 2021 update has created a great deal of concern about the individuals’ privacy using this programme.

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What Facebook’s New Ad Policy Means for Your Ecommerce Business

Zaius

Unfortunately, there are some ecommerce websites that may have intentionally swindled Facebook users and set off this new policy change. Under the new ad policy, a single ambiguous or even misleading claim increases your chances for enhanced monitoring. Under the new ad policy, a single ambiguous claim increases your chances for enhanced monitoring. The post What Facebook’s New Ad Policy Means for Your Ecommerce Business appeared first on Zaius.

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How to Set a MAP Policy that Will Incentivize Resellers to Carry Your Products

Wiser

By leveraging a well thought out MAP policy, you can not only maintain the price and value of your products but can incentivize your resellers to help you stand out and increase sales. . First, we need to define exactly what a MAP policy is. A MAP policy sets the lowest price for which a specific product or service can be publicly displayed. MAP policies are generally part of a larger agreement between the manufacturer and the reseller. . MAP Policy Benefits .

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A New Way to Look at Pet Policies 

PERQ

Jamin Harkness, EVP at The Management Group, has taken a new look at outdated pet policies. In his chat with Muhammad Yasin last month, he went over the current standard for pet policies and what he’s done to make them more inclusive to renters with pets.

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How to Craft a Truly Customer-Centric Privacy Policy

Scalefast

Privacy policies have never been a hot topic. However, recent changes brought about by GDPR in May led to a flood of privacy policy update emails to customers. In turn, the idea of a privacy policy took on a meme level of notoriety, invoking eye rolls and no shortage of jokes. Smart brands, however, were left wondering how they can use their privacy policies to engage customers instead of alienating them. Crafting a customer-friendly policy is more than a formality.

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Dynamic Yield Events Privacy Policy

Dynamic Yield

DYNAMIC YIELD EVENTS PRIVACY POLICY Last updated: August, 2021 Dynamic Yield Ltd., The post Dynamic Yield Events Privacy Policy appeared first on Dynamic Yield

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5 Clauses for a Retail Store Return Policy and Why They’re Important

Korona

After the crisis subsides, the value of a well-written return policy will be even more evident, as shoppers reevaluate purchases made while they were staying home. Now is the time to review your organization's return policy [.].

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Amazon ending paid COVID-19 leave policy

Retail Wire

The new policy will allow workers diagnosed with COVID-19 to take up to five days off beyond their normal sick time. Amazon.com has informed employees that the company will no longer pay workers when they take extra time off due to COVID-19 infections. in-article

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Optiseller helps eBay sellers with ‘Good‘til cancelled’ policy

Retail Technology Review

From 1 April this year, eBay introduced its new‘Good ‘til cancelled’ policy for all fixed price listings. This means sellers are not forced to re-list after 10/20/30 days -- the listing will continue indefinitely every 30 days until the item sells out or is manually cancelled. Internet Retailing

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Walmart pays out bonuses, extends emergency leave policy for workers

RetailDive

It's the retailer's fourth time giving out bonuses since the start of the pandemic

Retail 71
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How to Create A Return Policy That Will Make Your Buyers Come Back

Bootstrapping Ecommerce

It can’t be avoided, but you can take steps with your return policy to make it as painless as possible for you and your customers. The post How to Create A Return Policy That Will Make Your Buyers Come Back appeared first on Bootstrapping Ecommerce. You can’t please all the people all the time, so when it comes to ecommerce, some customers are going to return what they’ve bought from you.

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The Weekly Closeout: Ulta adds former Sam's Club COO to board and retailers shift mask policies

Retail Dive

The beauty retailer refreshed its board with two new directors, while major retailers like Walmart and Amazon removed mask mandates for vaccinated employees

Retail 76