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Encourage Your Customers to Call Again. Here’s How.

Retail TouchPoints

Phone-based customer service, or voice, is well established as the most commonly used and the most tightly managed customer service channel. Phone — the Most Expensive CX Channel Retailers want their customers to be happy, but the cost of interacting with them live is usually inefficient and expensive.

Customer 278
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Amazon vs. Walmart: Where Should You Sell?

Algopix

We’ll explore their histories, target audiences, fee structures, seller policies, and various other factors that should be considered when deciding where to set up shop. Seller Policies Amazon and Walmart have distinct seller policies that affect your operations as a seller.

eCommerce 121
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Key Takeaways From the Wiser Industry Leaders Brand Panel: Customer Engagement and Marketing

Wiser

In a recent panel discussion hosted by Wiser Solutions, senior leaders at brand manufacturers and retailers shed light on the delicate interplay between direct-to-consumer (D2C) channels and traditional retail partnerships.

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Shopline Review: What Does This eCommerce Platform Have to Offer?

Ecommerce Platforms

It offers B2B-related features, dropshipping with AliExpress, live streaming, and social media capabilities, allowing you to expand your business in more ways than one. Shopline enables you to go live and sell on social media. For instance, You can add and move products in bulk to publish to multiple sales channels.

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Selling On Etsy: How to Get Started in Just 10 Days

SellBrite

Day 3: Study the Etsy Policies Relevant to Your Store. Familiarize yourself with Etsy’s policies to better understand how your shop works, how you get paid, and how your store is protected. You can see their reviews by going into the “Shop Manager,” clicking the name of the shop in “Sales Channels,” and then clicking on “Reviews.”

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10 Tips for Etsy SEO

Kissmetrics

With character caps on usernames across social media platforms , from 15 on Twitter to 55 on Etsy and Facebook, it’s worth considering a short name that won’t get cut off by these sites. Etsy encourages using regional phrases , synonyms, and multi-word phrases when building out tags. Include High-Quality Photos.

SEO 282
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Multi-Channel Retailing and the Buyer’s Journey: Opportunities and Challenges

BigCommerce

Most online sellers begin their journey from one sales channel, setting up shop through a website or marketplace. Multi-channel retailing is the practice of selling merchandise on more than one sales channel. A report by BigCommerce confirms that buyers across several age groups are shopping from multiple sales channels.