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HBC Splits Saks OFF 5TH Into Online and In-Store Businesses — a Path Other Brands May Follow

Retail TouchPoints

The department store retailer took a similar route by dividing Saks Fifth Avenue into distinct ecommerce and brick-and-mortar companies — a move that could become a trend among apparel and specialty retailers. Accelerated by COVID, many apparel and specialty retailers are asking, ‘What is the purpose of the physical store?’

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Continuing Omnichannel Success Post-Holiday Season

Retail TouchPoints

Post-holiday season for retailers is a period of recovery centered around understanding what happened during the holiday and how to move forward with the transaction cycle, while also preparing for ongoing omnichannel business. Post-Holiday Omnichannel Success. Post-Holiday Challenges.

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Customer Base, Digital Capabilities and Strategic Synergies are Driving Valuations in DTC Mergers and Acquisitions

Retail TouchPoints

Valuation rationalization is taking hold and companies in the consumer field — like many others — are finding that financing is becoming more scarce and more expensive. For others, it is necessary for survival. Harry Chevan is a Managing Director at Oberon Securities , bringing 20 years of investment banking experience to the company.

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How Boisson Benefits From — and Fuels — Non-Alcoholic Beverage Category Growth

Retail TouchPoints

However, Boisson is differentiating itself by helping drive and fulfill consumer demand with a robust omnichannel strategy that creates a flywheel effect not just for the business, but for NA collectively. ” Similar to Sephora, Boisson is leaning heavily into education and discovery across its omnichannel platform.

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IR Top 1000 Retailer Achieves Digital Advertising and Omnichannel Revenue Growth

ChannelAdvisor

The following case study features an omnichannel retailer that leveraged the ChannelAdvisor Managed Services team to grow its digital marketing and in-store revenue — with a strong return on ad spend. Retail is littered with cautionary tales of missed opportunities. THE CLIENT . THE CHALLENGE. THE CHANNELADVISOR SOLUTION.

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As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Retail TouchPoints

Retailers such as Best Buy and Apple were two of the first to implement the model at scale, showing the value for businesses outside of luxury and specialty retail. An omnichannel appointment system is especially valuable as more brands and retailers expand their assortment of in-store and digital services.

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Batteries Plus: Customer Data and Store Expertise Power Sweeping Digital Transformation

Retail TouchPoints

In a sense Batteries Plus’ biggest challenge is the fact that is has no direct competitor — no other retailer does all the things Batteries Plus does, so its value proposition is somewhat opaque to consumers who have nothing to compare it to.