Retail TouchPoints

NOVEMBER 20, 2023

Chamber of Commerce , 56% of small businesses surveyed say they have been the victim of shoplifting, with half of those surveyed reporting the issue has gotten worse. Creating a single point of entry and exit for the self-check area — and staffing it with a customer service monitor — tells potential thieves they are being watched.

Small Business Retail 311

Small Business Retail Payment Services Retail Sporting Goods 311

Retail TouchPoints

JULY 12, 2023

Then, last year, in-store sales grew faster than online sales, while ecommerce stocks took a big hit. A survey from this year’s World Retail Congress suggests that the uncertain times aren’t over for the industry. There’s also the matter of securing the computer hardware that runs the store operations.

Payment Services 207

Payment Services Retail Point of Sale Supplies 207

Retail TouchPoints

APRIL 1, 2021

In fact, different ways of offering credit are blooming, and according to a recent survey , over one third of U.S. consumers have now used a buy now pay later (BNPL) service. . BNPL solutions are a way for merchants to offer point-of-sale financing via a simple installment payment plan.

Merchant Services 257

Merchant Services Payment Services Online Retail Payments 257

iVend

SEPTEMBER 14, 2023

Optimising store operations – When it comes to store operations, one of the things that all successful retailers have in common is optimised processes and efficiency. Things change and before you know it, customers want new services, new products, new ways of interacting.

Payment Services 105

Payment Services POS Retail Operations 105

Ecommerce Platforms

MARCH 14, 2023

EverCommerce is a relatively unheard-of concept in the ecommerce marketplace at this point – but it’s quickly generating attention. Designed to be the leading service commerce platform, Evercommerce promises business leaders a vertically tailored set of integrated SaaS solutions supporting more than 500,000 global businesses worldwide.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

Retail TouchPoints

AUGUST 11, 2023

In the past year, over half of surveyed consumers have felt confused or manipulated by tip screens, and 70% feel they’re being asked to tip too often. Over a quarter of surveyed consumers are now tipping at a higher percentage than they were last year, and the majority are fed up with how often they’re being prompted to tip.

Consumer 181

Consumer Payment Services Point of Sale POS 181

RTP blog

JUNE 5, 2017

By Nicole Bryan, Sterling Payment Technologies Given the rise in reported data breaches and credit card fraud concerns, it should come as no surprise that the shift to EMV and mobile payments has some shoppers wary. If they add up, they could do serious damage to any company’s bottom line, according to the Payments Journal.

Payment Services 150

Payment Services Merchant Services Payments Consumer 150

Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. The “frictionless” label applies to a number of different technologies; many of them associated with the checkout process. A recent Mastercard survey suggested that 51% of U.S.

Payment Services 298

Payment Services Customer Experience Technology Mobile 298

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. A subsequent survey conducted in 2019 went much deeper and established the precise POS capabilities retail businesses are currently focusing on. 6: ShopKeep. #7:

POS 118

POS Payment Services Merchant Services lightspeed 118

Korona

MARCH 28, 2022

Major brands such as Home Depot and Microsoft have begun accepting crypto as part of their eCommerce payment options. Also, processors like Paypal now have crypto gateways accepting many different coins. There are a multitude of bots and plugins that integrate with many different payment platforms. . Table of Contents.

Payment Services 52

Payment Services Cryptocurrencies Payments Merchant Services 52

ESW

SEPTEMBER 29, 2023

Surveys consistently show that shoppers often start their purchase journeys on one channel and complete it in another. For example, in an omnichannel experience, a shopper can start a customer service inquiry on a brand’s social media channel. But to streamline operations, companies must align and integrate inventory systems.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. A subsequent survey conducted in 2019 went much deeper and established the precise POS capabilities retail businesses are currently focusing on. 6: ShopKeep. #7:

POS 104

POS Payment Services Merchant Services lightspeed 104

Smile.io

MAY 15, 2024

Scaling a commerce business is increasing revenue without a significant increase in operating costs. There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

Retail TouchPoints

APRIL 25, 2024

One self-checkout kiosk can run as much as $30,000 to install, and a study by the Food Industry Association found that 96% of the food industry retailers it surveyed offer self-checkout — meaning that self-checkout is unlikely to disappear from stores anytime soon. You need to have some store processes in place as well.

Payment Services 192

Payment Services Technology Consumer Retail 192

Omnisend

DECEMBER 14, 2023

Irrespective of the size or stage of your business, the best ecommerce tools can help with the following: Optimize store performance Enhance customer experience Streamline operations Boost sales Success requires a strategic combination of tools tailored to your needs. Their functionality and ability to simplify selling are outstanding.

Payment Services 78

Payment Services Shipping Costs eCommerce Shopify 78

Ecommerce Platforms

MARCH 8, 2023

It provides users with a variety of themes they can customize to suit their specific selling and branding needs, and comes with all the payment processing solutions you need to sell both physical and digital goods. You can also expand the functionality of your store by adding on apps and plugins from the Shopify marketplace.

Shopify 104

Shopify eCommerce Platforms Payment Services Merchant Services 104

Ecommerce Platforms

OCTOBER 28, 2021

This is particularly true if your online store offers alternative shipping, payment, or product options like a subscription box or customized items. Compile the questions that customers are bound to ask about the entire process and fill them in with simple, transparent answers. How much time do they have to return an item?

Payment Services 245

Payment Services Merchant Services Payments eCommerce 245

Korona

JULY 24, 2022

Multi-store inventory management, employee staffing, finance, and store security are all critical aspects that you need to focus on to succeed in a larger or even enterprise-level operation. Implement standard operating procedures for all your stores. Implement Standard Operating Procedures (SOPs) For All Your Stores.

Payment Services 52

Payment Services Payments POS Multi-channel 52

Korona

JULY 24, 2022

Multi-store inventory management, employee staffing, finance, and store security are all critical aspects that you need to focus on to succeed in a larger or even enterprise-level operation. Implement standard operating procedures for all your stores. Implement Standard Operating Procedures (SOPs) For All Your Stores.

Payment Services 52

Payment Services Payments POS Multi-channel 52

Retail TouchPoints

JULY 14, 2023

Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year. The process has been simplified, largely because the iPhone is so ubiquitous, and the interface is so seamless.

POS 201

POS Mobile Payment Services Technology 201

Retail TouchPoints

JUNE 3, 2020

COVID-19 has accelerated the contactless revolution: 84% of Americans ( 77% among global consumers) now expect to increase their use of touchless technologies to avoid physical contact for the remainder of the pandemic, with 55% ( 63% globally) planning to continue doing so afterward, according to a survey by Capgemini.

Mobile 228

Mobile Payment Services Technology POS 228

Retail TouchPoints

JUNE 15, 2022

Roaming checkout enables employees to take payments from shoppers from anywhere inside the store. They allow retailers to expand their workforce without hiring by giving shoppers more ways to engage and learn without a person needed to facilitate. And that’s true whether the actual sale happens in-store or continues online.

Payment Services 252

Payment Services Books Live Chat Fashion 252

BigCommerce

AUGUST 17, 2018

For Tahnee Elliott, identifying and servicing her primary market was especially easy. Ideally, your inventory or services should be strategically chosen to appeal to a broader audience—especially when you’re just starting out. Before anything else, you need to answer the following questions: Who are your primary customers?

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

Ecommerce Platforms

DECEMBER 30, 2020

Consumer preference for pay-over-time services like Affirm for financing their purchases quadrupled between 2018 and 2019. Affirm’s 2020 survey predicts that 54% of US consumers will pay over time for their purchases in 2021. And still subject to credit card services’ high rates, hidden fees, and penalties. What is Affirm?

Merchant Services 104

Merchant Services Payment Services POS Banking 104

Teamwork Retail

MAY 14, 2020

How collecting customer experience data at the Point of Sale can improve your business. Old-school solutions like mystery shoppers, or receipt-based surveys can be expensive, lengthy and often irrelevant. Let alone provide a comparable service. CX is the bread and butter of the brick-and-mortar retail industry.

Payment Services 62

Payment Services Improvements POS Shipping Costs 62

RetailMinded

MAY 16, 2023

This can be a huge advantage in generating sales and revenue. Online businesses that sell products and services also have the benefit of being able to scale up quickly. The truth is that online businesses have to work hard for their sales, just as any other company does.

Payment Services 52

Payment Services eCommerce Payments Live Chat 52

Ecommerce Platforms

MARCH 1, 2022

This is particularly true if your online store offers alternative shipping, payment, or product options like a subscription box or customized items. Compile the questions that customers are bound to ask about the entire process and fill them in with simple, transparent answers. How much time do they have to return an item?

Payment Services 104

Payment Services Merchant Services eCommerce Payments 104

Korona

OCTOBER 26, 2022

The latest surveys and studies in 2020 show that the average conversion rate for eCommerce sites is just 2.86%, and the average conversion rate for eCommerce sites in the U.S. Minimize the steps in the payment process. Offer great customer service with answers to consumers’ feedback. is even lower, at 2.63%.

Payment Services 52

Payment Services Improvements eCommerce POS 52

Ecommerce Platforms

MARCH 3, 2023

It also offers powerful POS (point of sale) software, enabling you to manage your in-person and online sales efforts in unison. Some of Shopify’s most notable hallmarks include its website building, payment processing, shipping, and inventory management features. Shopify Pros ? Shopify Cons ?

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

Retail TouchPoints

AUGUST 23, 2023

According to one survey , an astonishing 67% of shoppers said they’d experienced a failure at the self-checkout lane. It’s a rigorous, complicated and lengthy process. Rock-solid performance is key if self-checkout systems are going to achieve widespread adoption.

Information 221

Information Payment Services Customer Management 221

FastSpring

JANUARY 8, 2019

They also offer Fulfillment by Amazon, where they handle the fulfillment process for your business at extra cost. An API may be used for a web-based system, operating system, computer hardware, or software library. A security mechanism that determines if a payment account has sufficient funds to complete a given transaction.

Merchant Services 64

Merchant Services Payment Services Payments eCommerce 64

Korona

AUGUST 9, 2022

The rate at which purchasing power declines can be represented by the average price increase of a selected set of goods and services over some time. . Thus, when everyday goods and services prices rise, consumers’ money earned and saved is worth less than before. Less Consumer Demand. They require little overhead.

Shipping Costs 97

Shipping Costs Small Business Retail Payment Services POS 97

Ecommerce Platforms

MARCH 23, 2021

For instance, you can fulfill and collect orders, access business insights (sales figures, profits, and so on), oversee customer payments, etc. This includes tracking and managing inventory, adding new products, sending invoices, processing refunds, scheduling payments, and so on. Comparison chart. Ease of Use.

Shopify 211

Shopify Shipping Costs Payment Services Payments 211

Korona

FEBRUARY 16, 2021

Businesses need to go modern to take advantage of this change with modern business processes to meet clients’ and consumers’ needs. Studies reveal that by 2023, money spent on technologies and digital-transformation-enabled services worldwide will reach $2.3 It involves adapting to broader digital trends.

Small Business Retail 52

Small Business Retail Payment Services Payments POS 52

GetElastic

MAY 4, 2022

For functionality ranging from search, tax, chat, payments, CRM, OMS, and more, you’re opening the possibilities to develop even better solutions. Similar questions posed in a 2019 survey produced the same results. Composable Commerce Opens Up New Partnerships and Revenue. So what does that mean?

Multi-channel 78

Multi-channel Payment Services Payments Games 78

Korona

JANUARY 4, 2023

frequently use professional car wash services, and the conveyor car wash is the most revenue-generating service. Managing your payment with a POS system. Regardless, the growth of the car wash services industry is apparent. car wash services market size is expected to reach $20.74 Full-service car wash.

Payment Services 52

Payment Services POS Payments Food and Beverages 52

BigCommerce

FEBRUARY 27, 2018

And first time browsers are much more likely to take that crucial extra step of handing over their payment details. It’s great to have ad budgets and perfect sales funnels. Seamless order process and site UX. Run a tight operation. So running a tight operation after a sale’s been made is crucial.

Social Media 410

Social Media Marketing Payment Services Reference 410