Retail TouchPoints

OCTOBER 20, 2023

In fact, according to a recent consumer insights survey from Etika, which explored the attitudes of young people in the UK toward the environmental and social impact of financial products, 80% of young people look for ethical endorsements when making purchasing decisions.

POS 233

POS Payment Services Merchant Services Retail 233

Retail TouchPoints

DECEMBER 13, 2023

This is crucial considering a recent Publicis Sapient report on customer loyalty , based on a survey of over 8,000 consumers across six countries, revealed that 52% of global consumers report having slight to no brand loyalty overall. A well-designed store can create a memorable brand experience that strengthens customer loyalty.

Retail 312

Retail Customer Loyalty Social Media POS 312

Retail TouchPoints

JANUARY 1, 2024

Retail operations are complex and interconnected; there are no isolated decisions. A Sensormatic Solutions survey conducted in 2023 found that over half (51%) of shoppers are unlikely to seek assistance from workers when they encounter a locked item on the sales floor. However, the reality is more complicated.

Point of Sale 225

Point of Sale Reference Retail Operations 225

Retail TouchPoints

JUNE 28, 2023

For example, fitting room technology, where you can access inventory in real time and check out right through the platform has to somehow end up back at the point of sale, on the website, the mobile app and everywhere else. Step 5: Align All Teams on the Vision and Execution Plan Store design no longer operates in a silo.

Technology 235

Technology Consumer Mobile Operations 235

Retail TouchPoints

APRIL 27, 2021

Surges in online shopping during the pandemic helped fuel the growth of point-of-sale loans — a market that is forecast to grow at an annualized 9.8% Another danger for consumers using point-of-sale loans is a temptation to overspend. A survey by cardify.ai over the five years through 2024-25, to $1.1

Merchant Services 130

Merchant Services Payment Services Payments Consumer 130

RetailMinded

MAY 17, 2024

Managed IT support (MIT) involves external managed service providers (MSPs) handling a company’s technology needs, including network operations, data backups, cybersecurity, and maintaining software and hardware. These services enable businesses to minimize IT expenses, boost efficiency, and focus on their primary operations.

Management 52

Management Retail Operations Customer Experience 52

RetailMinded

JULY 3, 2022

Supply chain issues have hit 80% of US merchants in the last year, according to a new Brightpearl survey. Almost half of shops and ecommerce brands (52%) have experienced stockouts, resulting in a loss of sales. The survey found that shortage of goods was the biggest supply problem – experienced by 67% of respondents.

Supplies 124

Supplies Shipping Costs Retail Magento 124

Retail TouchPoints

JULY 14, 2023

Nearly half ( 46% ) of retailers surveyed in Retail TouchPoints’ Store Operations Survey noted that they provide mobile POS to associates — and an additional 31% plan to implement the technology this year. At the same time, they’re trying to help associates feel empowered in an increasingly busy, high-pressure environment.

POS 195

POS Mobile Payment Services Technology 195

retailnext

SEPTEMBER 24, 2019

Point of Sale Data Collection – Retail customer data collected at the point of sale is not only a perfect solution to inventory management but has other great benefits too that just shouldn’t be missed. With point of sale data collection, you can: Sort customers by brand preference, spend level, purchase category, etc.

Customer Data 88

Customer Data Improvements Customer Social Media 88

Retail TouchPoints

JANUARY 8, 2024

In fact, according to the 2023 National Retail Security Survey conducted by NRF, Appriss Retail and the Loss Prevention Research Council, 68.8% Just last year, in the National Retail Security Survey, retailers reported $112.1 of retailers believe external theft unrelated to ORC was more of a priority in 2023 than 2022.

Recommendation 203

Recommendation Omnichannel Shipping Costs eCommerce 203

Ecommerce Platforms

MARCH 14, 2023

Simplify billing, streamline daily business operations. Customer engagement : Customer satisfaction surveys, reviews and reputation management, follow-up via SMS and email, multi-location branded insights. Omnichannel capabilities range from point-of-sale solutions to mobile payment, ecommerce, and electronic invoicing.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

Retail TouchPoints

MARCH 2, 2021

A recent Mastercard survey suggested that 51% of U.S. Drive-through operators like McDonald’s are introducing voice tech to eliminate any confusion with orders, through a computer voice assistant that detects complex orders, interprets accents and remains cheerful and patient.

Payment Services 298

Payment Services Customer Experience Technology Mobile 298

Retail TouchPoints

APRIL 25, 2024

One self-checkout kiosk can run as much as $30,000 to install, and a study by the Food Industry Association found that 96% of the food industry retailers it surveyed offer self-checkout — meaning that self-checkout is unlikely to disappear from stores anytime soon. Another key truth is the small factor of sunk costs.

Payment Services 187

Payment Services Technology Consumer Retail 187

Retail TouchPoints

JUNE 4, 2021

In particular, consumer expectations for contactless payment methods as a result of health and safety concerns during the pandemic are galvanizing retailers to integrate flexible, contactless payment options like voice payment technologies into their operations. Rapidly evolving voice recognition technology is making this possible.

Payment Services 163

Payment Services Payments Small Business Retail Technology 163

Retail TouchPoints

APRIL 1, 2021

In fact, different ways of offering credit are blooming, and according to a recent survey , over one third of U.S. BNPL solutions are a way for merchants to offer point-of-sale financing via a simple installment payment plan. consumers have now used a buy now pay later (BNPL) service. . Buy Now Pay…What?

Merchant Services 251

Merchant Services Payment Services Online Retail Payments 251

Mi9

JUNE 8, 2023

Knowing that softline and hardline retailers must tailor their strategies to fit their business priorities, market plan, and retailing capabilities, Mi9 Retail merchandising and store solutions empower retailers with the insights they need to manage products, optimize inventory, drive sales, lower operating costs, and improve customer engagement.

Retail 40

Retail Point of Sale Magazine eCommerce 40

Retail TouchPoints

JUNE 1, 2022

In the ChaseDesign Q1 Shopper Sentiment Survey, 85% of people said, “I plan to shop in physical stores more in 2022 than last year.” This drove the 18% sales growth last year in brick-and-mortar stores, while ecommerce sales grew 14%. Walmart scores highest in our survey for the app shoppers love most.

Retail 291

Retail Games Magazine Demo 291

ESW

SEPTEMBER 29, 2023

Surveys consistently show that shoppers often start their purchase journeys on one channel and complete it in another. Omnichannel lets brands combine online customer data with point-of-sale data to deploy a seamless experience across its properties. Siloed inventory management tools hamstring brands and operational efficiency.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

BigCommerce

SEPTEMBER 5, 2018

consumers, with 64% of survey respondents indicating that their primary motivation for shopping on the day after Black Friday was to support their local community. Small Business Saturday sales actually went down in 2017 —both in foot traffic and overall dollars spent, according to CNBC. Leverage the foot traffic.

Small Business Retail 399

Small Business Retail Social Media Shipping Costs Mobile 399

Teamwork Retail

MAY 14, 2020

How collecting customer experience data at the Point of Sale can improve your business. Old-school solutions like mystery shoppers, or receipt-based surveys can be expensive, lengthy and often irrelevant. Interested in adding feedback collection at your point of sale? Data Driven. Always crowded at certain times?

Payment Services 62

Payment Services Improvements POS Shipping Costs 62

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2020

According to many statistics reports including the latest NRF’s Annual 2020 Valentine’s Day Spending Survey and conducted by Prosper Insights & Analytics, the gifts of love are driving retail sales through the roof: 2009, $14.7B. In fact 21 per cent of respondents to the survey have intentions to spend an average $5.8

Jewelry 52

Jewelry eCommerce Platforms Point of Sale Gifts 52

Retail TouchPoints

AUGUST 23, 2023

According to one survey , an astonishing 67% of shoppers said they’d experienced a failure at the self-checkout lane. Rock-solid performance is key if self-checkout systems are going to achieve widespread adoption. But the harsh reality — and another significant drawback — is that self-checkout systems break down often.

Information 214

Information Payment Services Customer Management 214

Retail TouchPoints

JUNE 3, 2020

COVID-19 has accelerated the contactless revolution: 84% of Americans ( 77% among global consumers) now expect to increase their use of touchless technologies to avoid physical contact for the remainder of the pandemic, with 55% ( 63% globally) planning to continue doing so afterward, according to a survey by Capgemini.

Mobile 224

Mobile Payment Services Technology POS 224

365 Retail

JANUARY 12, 2024

Flashback to 1994: databases and ERP systems, first commercial websites, mobile phones with colour displays, CD-ROMs, Java as a programming language or the new Windows 95 operating system with a GUI were all highly topical technologies that also kept the companies at EuroCIS busy. This is also confirmed by current consumer surveys.

Payment Services 62

Payment Services Mobile Payments Banking POS 62

Smile.io

MAY 15, 2024

Scaling a commerce business is increasing revenue without a significant increase in operating costs. There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io

Payment Services 46

Payment Services Merchant Services eCommerce Payments 46

RTP blog

JUNE 5, 2017

Because the real stats behind credit card fraud are vital for merchants to understand so they know what to look out for on their end, especially if they have an online component to their operations, according to the Payments Source report.

Payment Services 150

Payment Services Merchant Services Payments Consumer 150

GetElastic

NOVEMBER 20, 2019

This should be quite resonant to modern-day retailers as they face a formidable entanglement of challenges from ecommerce disruptors, soaring operational costs and degradation of the customer experience while simultaneously dealing with expectations of growth. mobile point of sale, heterogeneous mobile, frictionless transactions, etc.)

Retail 133

Retail Mobile Point of Sale Technology 133

RTP blog

APRIL 27, 2018

Millennials will not only change retail strategies and operations; they will heavily influence corporate culture and the technology and tools needed to conduct business. Over the past 10 years, organizations have aggressively integrated point-of-sale systems and other platforms with the Internet, delivering omnichannel shopping experiences.

Omnichannel 150

Omnichannel Retail Toys Technology 150

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2020

According to many statistics reports including the latest NRF’s Annual 2020 Valentine’s Day Spending Survey and conducted by Prosper Insights & Analytics, the gifts of love are driving retail sales through the roof: 2009, $14.7B. In fact 21 per cent of respondents to the survey have intentions to spend an average $5.8

Jewelry 52

Jewelry eCommerce Platforms Gifts Point of Sale 52

Korona

JULY 24, 2022

Multi-store inventory management, employee staffing, finance, and store security are all critical aspects that you need to focus on to succeed in a larger or even enterprise-level operation. Implement standard operating procedures for all your stores. Implement Standard Operating Procedures (SOPs) For All Your Stores.

Payment Services 52

Payment Services Payments POS Multi-channel 52

Korona

JULY 24, 2022

Multi-store inventory management, employee staffing, finance, and store security are all critical aspects that you need to focus on to succeed in a larger or even enterprise-level operation. Implement standard operating procedures for all your stores. Implement Standard Operating Procedures (SOPs) For All Your Stores.

Payment Services 52

Payment Services Payments POS Multi-channel 52

RetailMinded

MAY 16, 2023

The truth is that online businesses have to work hard for their sales, just as any other company does. However, the good news is that online business owners have a huge advantage over their offline counterparts because they can operate their businesses from anywhere with an internet connection.

Payment Services 52

Payment Services eCommerce Payments Live Chat 52

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. A subsequent survey conducted in 2019 went much deeper and established the precise POS capabilities retail businesses are currently focusing on. 2: Shopify POS. #3:

POS 118

POS Payment Services Merchant Services lightspeed 118

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2020

According to many statistics reports including the latest NRF’s Annual 2020 Valentine’s Day Spending Survey and conducted by Prosper Insights & Analytics, the gifts of love are driving retail sales through the roof: 2009, $14.7B. In fact 21 per cent of respondents to the survey have intentions to spend an average $5.8

Jewelry 40

Jewelry eCommerce Platforms Gifts Point of Sale 40

Omnisend

DECEMBER 14, 2023

Irrespective of the size or stage of your business, the best ecommerce tools can help with the following: Optimize store performance Enhance customer experience Streamline operations Boost sales Success requires a strategic combination of tools tailored to your needs. Their functionality and ability to simplify selling are outstanding.

Payment Services 78

Payment Services Shipping Costs eCommerce Shopify 78

Retail TouchPoints

MARCH 25, 2021

Retailers have a leg up in this area because they have, for years, been collecting a treasure trove of first-party data, through loyalty programs , surveys , subscription services , POS systems , and more recently apps and ecommerce websites. The raw material is there, it’s just a matter of using it the right way. “

Retail 264

Retail Consumer Social Media POS 264

Retail TouchPoints

JUNE 15, 2022

And that’s true whether the actual sale happens in-store or continues online. According to one survey , more than one-third of retailers plan to invest in livestream shopping in 2022, and 30% also intend to implement virtual reality shopping. It’s notable that more than six out of every ten shopping journeys begin online.

Payment Services 247

Payment Services Books Live Chat Fashion 247