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How Bal Harbour Shops’ Unique Traveling Mall Connects with Luxury Consumers

Retail TouchPoints

In 1971, Bal Harbour Shops became home to the first Neiman Marcus store outside of Texas, and four years later it was the first mall to have Neiman and Saks Fifth Avenue under the same roof. But to our knowledge this is the first pop-up that’s been done on the scale of a shopping center.

Travel 299
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Working for a Remote Company with Ezra Alamsyah

Smile.io

But it wasn’t until April 2020 that Smile decided to move its HQ from Kitchener, Ontario to being worldwide, becoming fully remote. Being fully remote has allowed Smile to remove any barriers for bringing on the best talent. We don’t want to miss any spicy news! team spans over 18 countries around the world.

Hobbies 46
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Why We Became a Remote-first Company

Smile.io

It wasn’t a mandate, it wasn’t a defined part of our business model, and it wasn’t something that we promoted as part of our hiring process. Even in the months and weeks before stay-at-home orders, we had even hired our new VP of Customer Success, Sara Facini, who would be Toronto-based as a remote employee.

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The Importance of Empathy and Support in the Workplace

Smile.io

We have sleepless nights agonizing over deadlines, we put in more hours to make sure we’re shipping, and we put added pressure on ourselves to always be pushing for that next title to define our success. We can assume Covid has made this number increase. For many of us, it’s commonplace to feel stressed at work.

Outdoor 58
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Cognota’s Ryan Austin on Creating an Entire Category (LearnOps)

FastSpring

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Founded in 2019, Cognota is the first and only LearnOps platform for corporate learning and development teams. How are we going to do this?

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Humans of Smile: Sarah on Customer Experience and Delight

Smile.io

This was the first of many through my time there where I was referred to by my first name. This was the first of many through my time there where I was referred to by my first name. Can we still deliver a wow-worthy digital customer experience? Can we still deliver a wow-worthy digital customer experience?

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News Cart for Feb 28th

eCommerceFuel

It’s been nearly a month since the last News Cart so we’ve got lots to talk about in this week’s edition! some recent pain for DTC companies , Target making big moves , changes to Shopify’s App Store and lots more. Company jumps to the 8th largest e-commerce player in the U.S., Hope you enjoy!