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Holiday Highlights From Cyber Week: What’s Happened Since 2014

Forrester eCommerce

This blog post is part of Forrester’s Holiday 2019 retail series. For several years, market research firm Bizrate Insights has surveyed US shoppers during Cyber Week.

Shipping 221
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Port In The Storm: Takeaways From Amazon’s Q2 2022 Earnings

Forrester eCommerce

As a result, Amazon reported a $2 billion loss, marking the business’s second consecutive quarterly loss, which hasn’t happened since 2014. After years of spending lavishly on growth, Amazon cut costs in Q2 2022, reducing headcount by 6% and, according to CEO Andy Jassy, “improving the productivity of [its] fulfillment network.”

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It’s Time!! Augment Human Ingenuity With AI To Scale Creativity

Forrester eCommerce

AI Is Maturing Fast And Is Getting Better At Increasing Human Creativity In 2014, […]. But AI can also help humans be more creative and therefore represents a great opportunity for enterprises to scale more creativity throughout their organization.

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How To Build Great Digital Products

Forrester eCommerce

Back in 2014, my colleagues and I declared that “the future of business is digital.” ” Yet, to build a digital business, you must build digital products. And the most disruptive digital businesses — well, they build great digital products. How Do Disruptive Digital Leaders Build Great Digital Products?

Customer 372
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Home Depot settles 2014 data breach suit

RetailWire

million to settle a lawsuit brought by 46 states against the retailer after it suffered a 2014 data breach exposing payment information on 40,000 of the chain’s customers. Home Depot has agreed to pay $17.5

Retail 40
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Survival-Mode Digital Strategy: Focus On Pragmatic Modernization

Forrester eCommerce

CEOs who put off digital investments to focus on more pressing priorities may be wishing they heeded Forrester’s advice from 2013 and 2014. It’s no surprise that interest in digital has skyrocketed in a post-COVID-19 world. Some digital teams are scrambling to modernize experiences […].

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Bread, Milk, Eggs….Health Equity. The 5th Aim Is A Staple For All Americans

Forrester eCommerce

This daunting ambition was given hope with the proposal of accomplishing three goals equally in 2008, and the addition of the 4th in 2014. The Triple/Quadruple Aim has long been recognized as a framework to optimize the US healthcare system.